Bespoke AI Jet Ultra with Most Powerful Suction Power 400W

Satin Greige
VS90F40DFG/SG

{{priceAnchor.priceWrapper.info.noLineOrignal}}

{{priceAnchor.priceWrapper.info.totalPrice}}
{{priceAnchor.priceWrapper.info.totalPriceMonthly}}

{{priceAnchor.priceWrapper.info.ceExchangePrice}}

{{priceAnchor.priceWrapper.info.orignalPriceAddText}}
{{priceAnchor.priceWrapper.info.lowestWasPricetext}}
{{priceAnchor.priceWrapper.info.orignalPrice}}
{{priceAnchor.priceWrapper.info.savePrice}}
{{priceAnchor.priceWrapper.info.disclaimer}}
Not for sale
{{price.anchorNaviAttr.text}}

Available color

Color :
Bespoke AI Jet Ultra with Most Powerful Suction Power 400W
Satin Greige

{{item.name}}

{{item.summaryPrice}}

Samsung Reward points

{{rewards.formatted.totalPoint}}

{{rewards.rewardsDescription}}

{{price.priceWrapper.info.totalPrice}} {{price.priceWrapper.info.vatText}}

{{price.priceWrapper.info.orignalPriceAddText}}

{{price.priceWrapper.info.lowestWasPricetext}}

{{price.priceWrapper.info.orignalPrice}} {{price.priceWrapper.info.savePrice}}

Earn 5% back in rewards

{{price.priceWrapper.info.walkoutQtyText}}

{{price.priceWrapper.info.homeDeliveryQtyText}}

{{price.priceWrapper.info.salesPitch}}

{{price.priceWrapper.info.text}}

{{price.priceWrapper.info.text2}}

{{price.priceWrapper.info.text3}}

{{price.priceWrapper.info.shippingOrBack}}

{{price.priceWrapper.info.taxPriceDisplay}}

Not for sale
{{price.bespokeAttr.text}} {{price.containedAttr.text}} {{price.reserveInStoreAttr.text}} {{price.outlinedAttr.text}} {{price.wtbAttr.text}}
{{calculator.emiAttr.text}}

{{upgrade.title}}

{{upgrade.learnMoreCta.text}}

{{upgrade.description}}

{{upgradeResult.displayModelName}}

{{upgradeResult.discountText1}}

{{upgradeResult.description1}}

{{upgradeResult.description2}}

{{offerFinance.title}}

{{offerFinance.learnMoreCta.text}}

{{offerFinance.description}}

{{galaxyForever.title}}

{{galaxyForever.learnMoreCta.text}}

{{galaxyForever.description}}

{{galaxyForeverResult.displayModelName}}

{{galaxyForeverResult.discountText1}}

{{galaxyForeverResult.description1}}

{{galaxyForeverResult.description2}}

Choose your color

Customizable bezels sold separately

Choose your skin color

Customizable skin sold separately

  • {{item.name}}

    Out Of Stock

Modern Type

  • {{item.name}}

    Out Of Stock

Beveled Type

  • {{item.name}}

    Out Of Stock

Skin color

  • {{item.name}}

    Out Of Stock

{{shippingOrBack.shippingOrBack}}
{{deliveryMessage.deliveryMessage}}

{{tradeIn.title}}

{{tradeIn.learnMoreCta.text}}

{{tradeIn.description}}

You have maximum number of Trade-in in cart already. If you wish to add in Trade-in, please remove from cart.

Congratulations, your trade-in will be added to your order.

  • {{item.discountPriceTextTile}} {{item.discountPriceText}} {{item.discountText1}} {{item.abondementAmountText}} {{item.spotGuaranteeAmountText}} {{item.tradeinValueText}} {{item.exclusiveTradeinUnitOfferText}} {{item.extraTradeinOfferText}} {{item.exclusiveChannerTradeinOfferText}} {{item.extraTradeinVoucherText}} {{item.specialDiscountText}}

    {{item.displayModelName}}

Values will vary based on model and condition of your old device. T&Cs apply.

Dealer stock quantity

You can check the stock quantity for each region

Please select city

Only {0} left in stock.

Sorry, this product is not currently available in selected city.

{{assuredBuyBack.title}}

{{newAssuredBuyBack.title}}

{{newAssuredBuyBack.learnMoreCta.text}}

{{newAssuredBuyBack.description}}

Please select Samsung Assured Buyback or no coverage

{{care.title}}

{{care.learnMoreCta.text}}

{{care.description}}

Please select Samsung Care+ or No to continue

  • {{item.specialText}}

{{warranty.title}}

{{warranty.description}}

{{warrantyResult.displayModelName}}

{{warrantyResult.discountText1}}

{{warrantyResult.description1}}

{{warrantyVd.title}}

{{warrantyVd.description}}

{{warrantyVdResult.title}}

{{warrantyVdResult.priceDisplay}}

{{delivery.headline}}

{{delivery.errorMessage}}

Apply

{{deliveryResult.priorityText}}

{{deliveryResult.mainText}}

{{deliveryResult.subText}}
Standard installation charges may apply.Click here for more details.

{{deliveryResult.decText}}

{{item.disclaimer}}

{{tariffOption.headline}}

Learn more

{{tariffOption.description}}

{{tariffOptionResult.displayModelName}}

{{tariffOptionResult.discountText1}}

{{tariffOptionResult.description1}}

{{tariffOptionResult.description2}}

{{tariffOptionResult.description}}

{{tariffOptionResult.price}}

{{tariffOptionResult.disclaimer}}

{{embedAddon.title}}

{{embedAddon.description}}

  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Out Of Stock
  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    • {{item.dotList1}}
    • {{item.dotList2}}
    • {{item.dotList3}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Out Of Stock
{{message.item.offerTitle}}
{{message.item.offerTooltip}}
{{message.item.linkText}}

{{message.item.tcCTAText}}

{{message.item.periodText}}

{{finance.item.emiText}} {{finance.item.emiText}}
{{finance.item.offerTooltip}}
{{finance.item.cta.label}}

Highlights

The Clean station and stick of the Greige Color stylish Bespoke AI Jet Ultra stand in a dark background, with blue lights visible from behind.

The most powerful stick vacuum

Shows the suction power of the Bespoke Jet AI Ultra (with Slim LED Brush+) on different floors(Carpet, Hard Floor, MAT, Corner, Lift).

AI Cleaning Mode 2.0 (with Slim LED Brush+)

Upgraded All-in-One Clean Station

Upgraded All-in-One Clean Station

Showing the filter section of a vacuum cleaner equipped with a HEPA filter. It has a transparent dust container and white filter, with blue light effects representing clean airflow contrasting against the dark background. A HEPA filtration icon is placed in the upper right corner.

HEPA Filtration System

Features

The most powerful stick vacuum*

Enjoy the extreme suction power

The most Powerful* Cleaning Performance

Clean floors thoroughly with the powerful stick vacuumm cleaner*. A HexaJet Motor creates suction power of up to 400W* for intensive cleaning. And it has a run time of up to 100 minutes on one battery at Min mode** to clean a whole house.1

A cross-sectional of a vacuum cleaner with a black background. Suction Power up to 400W A cross-sectional of a vacuum cleaner with a black background. Suction Power up to 400W
A cross-sectional of a vacuum cleaner with a black background. Suction Power up to 400W A cross-sectional of a vacuum cleaner with a black background. Suction Power up to 400W

Intelligent cleaning

AI Cleaning Mode 2.0 (with Active Dual Brush)

Clean your home thoroughly* and efficiently with an intelligently enhanced performance. AI Cleaning mode 2.0** classifies more diverse cleaning environments***, such as different carpet types. It performs like Mid mode, but reduces battery power by 14% and increases maneuverability by 6%*****.

Shows the suction power of the Bespoke Jet AI Ultra (with Active Dual Brush), on various floor(Long-Pile, Short Pile, Hard Floor, MAT, Lift) surfaces. Shows the suction power of the Bespoke Jet AI Ultra (with Active Dual Brush), on various floor(Long-Pile, Short Pile, Hard Floor, MAT, Lift) surfaces.
Shows the suction power of the Bespoke Jet AI Ultra (with Active Dual Brush), on various floor(Long-Pile, Short Pile, Hard Floor, MAT, Lift) surfaces. Shows the suction power of the Bespoke Jet AI Ultra (with Active Dual Brush), on various floor(Long-Pile, Short Pile, Hard Floor, MAT, Lift) surfaces.

Intelligent cleaning

AI Cleaning Mode 2.0 (with Slim LED Brush+)

Clean your home thoroughly* and efficiently with an intelligently enhanced performance. AI Cleaning mode 2.0** classifies more diverse cleaning environments***, such as Corners****. It performs like Mid mode, but reduces battery power by 21% and increases maneuverability by 8%*****.

Shows the suction power of the Bespoke Jet AI Ultra (with Slim LED Brush+) on different floors(Carpet, Hard Floor, MAT, Corner, Lift). Shows the suction power of the Bespoke Jet AI Ultra (with Slim LED Brush+) on different floors(Carpet, Hard Floor, MAT, Corner, Lift).
Shows the suction power of the Bespoke Jet AI Ultra (with Slim LED Brush+) on different floors(Carpet, Hard Floor, MAT, Corner, Lift). Shows the suction power of the Bespoke Jet AI Ultra (with Slim LED Brush+) on different floors(Carpet, Hard Floor, MAT, Corner, Lift).

Releases cleaner air

HEPA Filtration System

Enjoy the peace of mind of breathing cleaner air that contains less dust*. The HEPA Filtration system, with an upgraded fine dust filter and finely tuned machine sealing, effectively reduces fine dust particles** escaping into the air. So it releases purer air compared to Samsung's non-HEPA vacuum cleaner and helps to keep your home clean.2

Easy empty & charge

Upgraded All-in-one Clean Station

Empty the dustbin easily and hygienically and charge the vacuum with the All-in-one Clean Station. It traps 99.999%** of fine dust*** and also shuts the dustbin cover.3

Samsung Bespoke Jet AI Ultra' in the living room and of the 'All in one clean station' in action. Samsung Bespoke Jet AI Ultra' in the living room and of the 'All in one clean station' in action.
Samsung Bespoke Jet AI Ultra' in the living room and of the 'All in one clean station' in action. Samsung Bespoke Jet AI Ultra' in the living room and of the 'All in one clean station' in action.

Performance

Strong suction power

HexaJet Motor*

Clean your home effectively and effortlessly. Its light* yet extremely powerful HexaJet Motor has an innovative design, enhances the air flow and the motor’s efficiency. It rotates at up to 148,000rpm, delivering up to 400W**** of most powerful suction. 4

Extreme suction

Jet Cyclone

Enjoy clean air and extreme suction power with the Jet Cyclone’s high-efficiency, multi-cyclone structure. An enhanced air path reduces air resistance and 12 cyclones, with 33 air inlets reduce the loss of suction. It also hygienically traps fine dust that is sucked into the vacuum cleaner.

Clean for up to 100 mins*

Removable and Powerful Battery

Clean non-stop for a long time with a large capacity battery that works continuously for up to 100 minutes*. The battery is also inter-changeable with a lightweight battery at Min mode** for easy daily cleaning. It retains 70% of its original performance up to 600 cycles*** 5

Brushes

Powerful on any floor

Active Dual Brush*

Enjoy outstanding cleaning on all floors with the Active Dual Brush*’s high torque. A soft roller picks up dust** on hard floors, while nylon and rubber bristles clean pet hairs and carpets effectively. LED lighting highlights dust and AI mode*** intelligently adjusts its suction power and speed. 6

Clean hard floors

Slim LED Brush+*

Pick up fine dust on hard floors with a Slim LED Brush+*. It is easy to maneuver and LED lighting highlights dust in dark areas. An anti-tangle roller on the front also reduces the amount of hair getting tangled**. And it works with AI mode*** to intelligently optimize the cleaning performance. 7

Easily pick-up hair

Pet Tool +*

Remove annoying pet hair easily. The Pet Tool +* is designed for picking up pet hairs that are thin and easy to miss, as its brush has a rubber nozzle and bristles**. Its V-shaped drum collects hairs in the center, so they can be cut up by a self-cleaning grinder***, which prevents tangling. 8

Hygiene

Releases cleaner air

99.999% Multi-layered Filtration System

Release cleaner air with a Multi-layered Filtration system that traps 99.999%* of dust**. A main cyclone separates large dust particles, which are picked up in a metal mesh grille filter. The Jet Cyclone and micro filter then catch fine dust particles. And a fine dust filter traps micro dust**. 9

Fully washable bin

Washable Dustbin

Keep the dustbin hygienically clean and empty the vacuum cleaner easily. The whole 0.5L dustbin, including the multi-cyclone system, is fully washable, so it can be kept clean and fresh*. It can also be removed easily without detaching the pipe from the body, so you can simply tip out the dust. 10

Convenience

Check with a glance

LCD Digital Display

Control and maintain the vacuum cleaner intuitively with an LCD digital display, which supports various languages. At a glance you can see the suction level and remaining battery time*. And it alerts you to problems and offers solutions. When charging, it shows you how much it has been charged. 11

Effortless cleaning

Telescopic Pipe

Clean your home effortlessly with easy control and movement. A lightweight design ensures maximum usability and reduces the strain on wrists. You can also adjust the Telescopic Pipe’s length across 3 levels to get effortlessly and ergonomically comfortable. So you can easily clean all around the house.

Keep accessories neat

Accessory Cradle*

Store brushes and accessories neatly in the Accessory Cradle*. It means they are easy to find and can be stored more space efficiently. You can also carry them easily wherever you need. so you can easily charge additional batteries anywhere. 12

All you need to clean

Tools

Tools (Long Reach Crevice Tool, Combination Tool, Flex Tool)

SmartThings

Smart cleaning

Smart Wi-Fi

Customize the vacuum cleaner for effective and convenient cleaning. Using the SmartThings App*, Smart Wi-Fi lets you manage its functions and settings. Smart self-diagnosis checks its status and gives a customized maintenance guide. And it alerts you if your phone** receives a call or message. 13

What’s in the box

Frequently Asked Questions

The VS90F40 achieves up to 400 W* suction power thanks to its HexaJet motor having a Hexagon stator structure that enhances the air flow and the motor’s efficiency, giving you The world’s most Powerful**. 14

On the large battery, VS90F40 delivers up to 100 minutes of runtime in minimum mode*, that enables a revolution in usage time. It is also inter-changeable with a lightweight battery** for easy daily cleaning. It retains 70% of its original performance up to 600 cycles*** and has a 2 year warranty****. 15

Yes — the VS90F40 comes with an “All-in-One Clean Station,” which empties the dustbin easily and hygienically without fine dust escaping* and charge the vacuum. A Multi-layered Filtration system traps 99.999%** of fine dust*** and it automatically shuts the dustbin cover. 16

It features 99.999% Multi-layered Filtration system HEPA-grade fine dust filtration with an upgraded fine dust filter and finely tuned machine sealing, ensuring dust is trapped effectively and exhaust air stays cleaner. This helps to keep your home clean. Enjoy the peace of mind of breathing cleaner air that contains less dust*. Makes it especially suitable for households concerned about dust, allergies, or pet hair. 17

Yes — it has AI Cleaning Mode 2.0, which automatically senses floor/brush load and adjusts suction and brush speed accordingly. AI Cleaning mode 2.0* classifies more diverse cleaning environments**, such as different carpet types. 18

Yes — the battery is removable and Samsung allows “battery mix & match,” so you can swap between a large-capacity battery (for whole-home cleaning) and a lighter one (for quick spot cleans). Choose how you clean to suit your daily routine or particular needs.

Because of the Clean Station (auto dust emptying), washable dustbin/filters, and detachable battery — you get low-effort maintenance. Combined with powerful suction and versatile tools, VS90F40 delivers a “set and forget” style convenience that’s a step up from more basic cordless vacuums.

If you have a larger home, mixed floor types (hard floor + carpet), pets(Pet Tool + included), or lots of dust — VS90F40 is ideal. Its power, long runtime, dust-air filtration, and maintenance convenience make it a “full-home” solution rather than just a quick-clean tool.

Yes — it supports embedded Wi-Fi, and is compatible with the brand’s Smart App ecosystem, allowing custom settings, status monitoring, and maintenance alerts. This adds a layer of “smart home” convenience.

Because VS90F40 represents a significant generational upgrade: much stronger suction, longer runtime, smarter floor adaptation, automatic dust-emptying, better filtration, and improved convenience overall. For buyers who want a reliable, versatile, powerful vacuum that can handle an entire home with minimal maintenance — VS90F40 is hard to beat compared to entry-level or older Samsung stick vacuums.

Specifications

  • Body Color

    Black Chrometal

  • Point Color

    Satin Greige

  • Digital Inverter Motor

    Yes

  • Max Consumption Power

    1050 W

  • Suction Power

    400 W

  • Running Time

    Up to 100min (Stated run time applies to the minimum power level with a non-motorized tool attached)

  • Noise Level

    87 dBA

  • Dust Collection Type

    Multi Cyclone

  • Number of Cleaning Modes

    5

  • Dust Capacity

    0.5 L

  • Display Type

    LCD

  • WiFi Embedded

    Yes

  • AI Cleaning Mode

    Yes

  • SmartThings App Support

    Yes

  • Voice Control

    Bixby support - English(US,UK,IN)/French/German/Italian/Spanish(ES,LATAM)/Portuguese(BR)/Chinese(Mandarin)/Korean

  • Self-Diagnosis

    Yes

  • Customized Setting

    Yes

  • OTN Update

    Yes

  • Maintenance Guide

    Yes

  • Battery Type

    Li-ion

  • Voltage

    25.2 V

  • Charging Time

    300 min

  • Detachable Battery

    Yes

  • Quantity

    1 EA

  • Charging Station

    Clean Station

  • Main

    Active Dual Brush

  • Main (Others)

    Slim LED Brush+

  • Accessory 1

    Pet Tool+

  • Accessory 2

    Combination Tool

  • Accessory 3

    Extension Crevice Tool

  • Accessory 4

    Flexible Tool

  • Accessory 5

    Accessory Cradle

  • Consumption Power

    1300 W

  • Dust Bag

    3 EA

  • Dust Bag Capacity

    2.0 L

  • Dimension (WxHxD)

    300x850x300 mm

  • Dust Bag Full Indicator

    Yes

  • Weight

    6.4 kg

  • Wi-Fi On/Off Indicator

    Yes

  • Exhaust

    Fine Dust Filter with HEPA filtration

  • Pre-Motor

    Yes

  • Washable Dust Bin

    Yes

  • Telescopic Pipe

    Yes

  • Dimension (Net)

    250x1036x243 mm

  • Dimension (Set)

    300x1192x350 mm

  • Dimension (Package)

    412x374x931 mm

  • Weight (Net)

    2.99 kg (with Slim LED Brush+)

  • Weight (Set)

    9.4 kg

  • Package Weight

    14.9 kg

Reviews

Bespoke AI Jet Ultra with Most Powerful Suction Power 400W

4.6

Recommended by 91% of customers.

Write a review
5 stars 78%
4 stars 17%
3 stars 2%
2 stars 2%
1 stars 3%
AI review summary
  • The vacuum has strong suction power and convenient auto-emptying.
  • It automatically adjusts settings based on floor type and is described as lightweight, maneuverable, and efficient.
  • Customers appreciate the long battery life, quiet operation, and included accessories that enhance versatility.
  • The integrated mop function is also noted as valuable.
  • Overall, the vacuum delivers superior cleaning performance, with only minor design flaws mentioned by some users.
  • Most customers are very satisfied and recommend the product.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

Sort

Filters

64 Reviews

K80B
4 (9,999)

2026-02-09

4 (9,999)
Love: Vacuum suction, AI mode (automatically adapts suction according to floor type) & the automatic bin emptying with a very decent sized bag. The suction is amazing. Hate: The mop is disappointing, yes it can buff out marks really well but the rest is disappointing. It does NOT vacuum whilst it mops, only uses cold water with no cleaning product as an option. If also keeps on getting stuck, saying there's debris or something stuck when nothing is there! It needs to vaccuum as it mops, ideally with hot and/or soapy water to achieve 5 stars in my oopinion but I bought this model as it was the only one with the self emptying bin.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Shumway
4 (9,999)

2025-06-01

4 (9,999)
[This review was collected as part of a promotion.] Upgraded to Bespoke AI version, from an ordinary Samsung stick vacuum. Huge difference. At a base level it's a vacuum cleaner that has fantastic battery life and suction. The AI option will adjust the speed, and the way it is vacuuming based on the surface it is detecting. So easy to use and comes with a large number of attachments for every need. Online downside so far is that the suction of the bin when the vacuum is placed back on the stand to charge. It doesn't always get everything in the clear bin. This can sometimes be as basic as lumps of dust and hair stuck in the vacuum. But it rarely happens.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Jodi94
5 (9,999)

2025-05-03

London

5 (9,999)
[This review was collected as part of a promotion.] This vacuum is so powerful! Was easily able to suck up all different sorts of crumbs etc thanks to the AI technology. And the super sleek design makes it look really premium.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

We are thrilled to read that you are impressed by the superb cleaning performance, game-changing AI features and premium design of the Bespoke Jet Ultra, Jodi! The world's most powerful cordless stick vacuum cleans every surface effectively and effortlessly! ^CL at Samsung Support

BFEO2325
4 (9,999)

2025-06-01

4 (9,999)
[This review was collected as part of a promotion.] Aesthetically, it looks really good, and the accessory cradle is really convenient. The automatic cleaning function is a great feature. In terms of suction, performs very well, however, does not vacuum on the pull back (in reverse) which other new competitor models do - disappointing considering the price point of this vacuum. Previously owned a dyson V12 and the performance is better on the Samsung, however, is considerably heavier and the LED light does nothing. Would love the green laser similar to the dyson to identify dirt and dust not easily visible to the eye.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Aritonnnnn
5 (9,999)

2025-05-03

London

5 (9,999)
[This review was collected as part of a promotion.] I’m about to have one, had a trial with it and its amazinf!
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

We are thrilled to read that, after trying the fantastic Bespoke Jet Ultra with AI Cleaning, you have decided to get one for yourself, Ariton! This product will deliver an outstanding experience every time you use it! ^CL at Samsung Support

Robovac
5 (9,999)

2025-08-17

5 (9,999)
[This review was collected as part of a promotion.] We purchased our stick vacuum 2 weeks ago and love it. The ease of moving from our tiles to carpet to laminate flooring is seamless. The various attachments and the clever storage stand, that houses the attachments that you can simply pick up and move with you, provides the ability to vacuum not only day the day dust etc from the floors, pick up pet hair when our kids visit with their pets, mop our tiles and the transformation from vac to dust buster all in the one unit makes this model a one stop shop, housed it a compact, clean lined and smart unit.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Magnolia
5 (9,999)

2025-05-03

Essex

5 (9,999)
[This review was collected as part of a promotion.] I tested this appliance and was extremely impressed by the maneuverability of the hoover. It is lightweight and has a powerful suction. Which eliminates long amounts of time bending over as one is upright and in a more natural position that can be varied for taller persons. The AI element is actually superb, as it adjusts to different floor textures hard, soft,stone in a heartbeat. This goes to show technology is making advancement that was only a mere thought but is now a reality. Tje design is very futuristic and quite quirky which love.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

We are over the moon to see you are loving your Bespoke Jet Ultra with AI Cleaning vacuum! Thanks to the massive 400W suction power, you will get an unbelievable cleaning experience, and with the awesome AI Cleaning function, your vacuum cleaner cleverly analyses the surface and adjusts the cleaning style to give you the ultimate experience! ^LB at Samsung Support

BigOz0191
5 (9,999)

2025-04-24

5 (9,999)
[This review was collected as part of a promotion.] I’m seriously impressed. The suction power is incredible—easily the best I’ve used in a cordless vacuum. It picks up everything from pet hair to fine dust, and the AI mode actually works! It adjusts on its own when I move from hard floors to rugs, which is super handy. The smart display is a nice touch, and I even get phone notifications while I’m cleaning (which is a bit over-the-top, but fun). I love all the attachments, especially the LED brushes that light up hidden dust. Also, the Clean Station is a game changer—no more dust clouds when emptying the bin. Battery life is solid, and I appreciate that I can swap the battery if needed. It's a bit on the pricier side, but honestly, it’s worth it for the performance and convenience. If you want a vacuum that feels next-gen, this is the one.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-04-25

CX

Thank you for taking the time to share with us this in-depth review about the revolutionary Bespoke Jet Ultra, which has seriously impressed you! As you mentioned, not only does this fantastic appliance boast a maximum 400W suction power with HEPA Filtration System, which effectively reduce fine dust particles while leaving perfect cleanliness on any surface; but its advanced AI mode enhances the cleaning performance even further by intelligently adjusting the suction power and rotation speed of the brush. Not only that, but its LCD Digital Display also gives you plenty of useful information about how the appliance is operating, with additional visibility over any of your phone's notifications. Furthermore, the Jet Ultra also comes with a brilliant set of attachments and brushes, as well as with the useful All-in-one Clean Station, which automatically empties the dustbin. Finally, you can also make the most of its long-lasting and powerful batteries, so you can clean more in one go to save precious time. The Jet Ultra combines style, performance, smartness and power for the ultimate cleaning experience! ^CL at Samsung Support

NovaJinx
5 (9,999)

2025-04-07

Manchester

5 (9,999)
[This review was collected as part of a promotion.] This is honestly the most powerful vacuum I’ve ever used. You can really tell the difference when it’s on full speed. What I love most is how it automatically adjusts the suction depending on the surface – it just makes cleaning so much easier. I tried it on a long pile carpet and it moved through it with no trouble at all. It’s really easy to manoeuvre, even in tighter spaces. I was also impressed with how it boosts suction near corners to pick up all the dust and dirt – didn’t expect that!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-04-14

CX

We are over the moon to see your new Bespoke Jet Ultra with AI Cleaning has made your cleaning life easier! Thanks to the stunning 400W suction power, no crumbs will be left! With the incredible AI Cleaning Mode 2.0, it intelligently cleans different floor types by detecting the floor type and surrounding areas to adjust the suction power accordingly to give you the best clean! ^LB at Samsung Support

Vc213
5 (9,999)

2025-05-22

5 (9,999)
[This review was collected as part of a promotion.] I haven't used my vacuum for too long but already think it's great. It was easy to unpack and I love the caddy to hold all the extra bits. It's very light and easy to move around and has great suction. The battery life is more than enough to go around my house using a high setting. Love that it can connect to my phone using smart things and the vacuum switches off and gives me a notification on the display when I receive a phone call. Glad I made the switch from another big brand.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
DuckCM18
5 (9,999)

2025-10-31

5 (9,999)
The vacuum is powerful and easy to manoeuvre and the auto empty function is great for locking away dirt and dust. The AI feature does change the spin speed and suction power when moving from one surface to the next and the adjusted time left on the battery indicator is a nice touch. The unit seems sturdy and the attachment cradle keeps everything nice and tidy. I got it at a big discount and it was similar in price to other manufacturers so good value for me.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-10-31

Samsung

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

Vac1
4 (9,999)

2025-06-01

4 (9,999)
[This review was collected as part of a promotion.] Great product but the access for the bag liner in the base unit is, in my opinion, in the wrong position (depending on how the unit is positioned). In my case, the base unit is in the corner of the laundry. I have to pull the whole unit out to access the bag liner. It would have been better if it was on the same side as the where the stick vacuum is docked. Luckily this only has to be done once every few weeks depending. Otherwise would have been a 5 Star
I recommended this product.
Helpful?
Originally posted on Samsung Australia
BBee
5 (9,999)

2025-09-17

5 (9,999)
[This review was collected as part of a promotion.] The AI function makes this very easy to use, simplifying vacuuming over different surfaces. Aside from the fact that it is a good all-around vacuum, my favourite thing is how easy it is to change the attachments. They clip on and off without any wrestling which means that I am using them. The pet attachment is a fave. The one downside is that the index finger rest is sharp and uncomfortable. But overall, I am happy with my purchase.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Ting2017
5 (9,999)

2025-08-17

5 (9,999)
[This review was collected as part of a promotion.] Bought it not long ago. Used the product for both vacuum and mopping. The suction for vacuuming is very good and with the AI mode, it is able to adjust the suction when moved off the carpet to tiles floor. The mopping is fine for light cleaning once a week. Battery last quite long from full charge. With the other accessories included, I can also vacuum my car more easily. Overall, it is a recommended product to purchase.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Bluey 63
5 (9,999)

2025-05-22

5 (9,999)
[This review was collected as part of a promotion.] I love my ultra stick vacuum,I find myself vacuuming every day now,as it’s so easy to use.No more sweeping to clean small mess,just grab the stick and it’s done in seconds. The Auto clean stand is awesome,so quick,and no more emptying the dust in the bin,it goes straight into the bag inside the stand,every time you use it.The battery life is plenty to do my whole house.Well done Samsung,your on a winner there.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Marla9
4 (9,999)

2025-09-17

4 (9,999)
[This review was collected as part of a promotion.] After a month of daily use, the Samsung Bespoke AI Jet Stick Vacuum impressed with how it glides over both carpet and hard floors, automatically adjusting power on its own. As someone with pets, it picked up hair and crumbs quickly, and the auto-empty dock was genuinely convenient. It feels a little heavier than some others, but maneuvering and emptying the bin was easy, making cleaning far less of a chore
Helpful?
Originally posted on Samsung Australia
Maxy
5 (9,999)

2025-09-01

5 (9,999)
We have this since few weeks and its getting used almost every day on my hard flooring and carpeted areas AI does great job detecting floor type and automatically adjusts the settings and optimises battery efficiency and as a result you get spotless cleane house without any messy requirements for emptying the vacuum as it's not automatically once you dock the vacuum to the station. So far its been great
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Kathy B
5 (9,999)

2025-08-20

5 (9,999)
[This review was collected as part of a promotion.] Loving my new Samsung Stick Vacuum! It is efficient, quiet and easy to use. I love the digital readout for remaining battery life. The integrated auto-closing dustbin was the game changer for me in purchasing a Samsung over the Dyson, no more mess as I no longer need to manually empty the dust collection chamber. Also love the floor washing feature. Samsung have thought of everything in this vacuum.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
tooksy26
5 (9,999)

2025-09-06

5 (9,999)
[This review was collected as part of a promotion.] Recently purchased after another brand died after 3 year. So far very happy with the quality. Its quieter and the AI function works quite well on our different combinations of floors. The brush head is slightly narrower than some other brands but this ended up being a good things to get i to smaller spaces. Auto emptying dust bin is a game changer. Fantastic for maintenance of a cleaning!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Lizzy76
3 (9,999)

2025-07-01

3 (9,999)
Received this for Mother’s Day and from day 1 it’s always saying to check micro filter. A lot of times it hasn’t emptied properly and I’ve pulled ithe vac out and had everything falling out. I’m also already on my 3rd bag which is annoying The battery is great and I can get my whole house done on 1 charge and I love the light on the front but for the price I expected more
Helpful?
Originally posted on Samsung Australia
Soffen07
5 (9,999)

2025-05-03

Kings Cross

5 (9,999)
[This review was collected as part of a promotion.] This is the first vacuum I will be purchasing for myself since house sharing. Having learnt that this vacuum not only can run up to 120 minutes but is also the worlds most powerful cordless stick vacuum, I feel confident this will be perfect my cleaning needs! I have it a quick demo, super lightweight and am integrated cleaning station, this will get a fair bit of use.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

We are over the moon to see you are enjoying your spectacular Bespoke Jet Ultra with AI Cleaning vacuum cleaner! Not only has your vacuum got an incredible 400W suction power, helping you take the chore out of cleaning, with the incredible Clean Station™, this will empty the dustbin easier than ever and reduces any dust particles from getting loose, the Multi-layered Filtration system traps 99.999% of fine dust, giving you clearer air! ^LB at Samsung Support

Marty2015
5 (9,999)

2025-05-02

Southampton

5 (9,999)
[This review was collected as part of a promotion.] Fantastic amount of power, finally a cordless that truly rivals a corded upright cleaner, yet still so light and most importantly maneuverable. Really like how it intelligently adjusts it power depending on surface and what it's picking up to save battery without compromising on overall performance as well. Excellent machine and worth the money.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

Thank you for your epic five-star review of your Bespoke Jet Ultra with AI Cleaning Vacuum cleaner, Marty! With the impressive 400W suction power and AI Cleaning, you will get the ultimate performance! With AI Cleaning, your vacuum cleaner cleverly analyses the surface and will adjust itself accordingly to give you the best clean no matter the surface! We have taken the chore out of cleaning, and you won't be disappointed! ^LB at Samsung Support

Bat_man25
5 (9,999)

2025-04-24

5 (9,999)
[This review was collected as part of a promotion.] it’s a beast. That 400 watts of suction power really shows. I’ve got pets and a mix of hardwood and rugs, and this thing just cleans. Like, no going over the same spot five times. One pass and done. What I also really love is how sleek it looks. Most vacuums are eyesores, but this one actually looks nice just sitting there. 10/10
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-04-24

CX

We're delighted to see how much you are loving your Bespoke Jet Ultra! This vacuum is incredibly powerful, with a whopping 400W of suction power getting your floors as clean as a whistle, no matter the type of flooring or how many furry friends you have. It's incredibly efficient, with the sleek design complimenting the flawless performance. Keep enjoying! ^SK at Samsung Support

dorotas8_1556
5 (9,999)

2025-05-23

5 (9,999)
[This review was collected as part of a promotion.] I’m really impressed with this vacuum cleaner! It’s super lightweight, powerful, and makes cleaning so much easier than I expected. I love that it converts to a handheld – perfect for the sofa and the car. The battery lasts around 60 minutes , and it does a great job picking up even pet hair. Honestly, it worth every penny!
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-23

CX

We are glad to read that you are very impressed by your new and incredible Bespoke Jet Ultra with AI Cleaning, Dorota! As you mentioned, not only does this fantastic appliance come in a light, versatile and compact design, which makes it easy to use around your home; but its 400W suction is also superb, while its long-lasting battery helps you clean more in one go. The Bespoke Jet Ultra does an excellent job on all types of floors! ^CL at Samsung Support

Scott9292
1 (9,999)

2026-06-03

Hertfordshire

1 (9,999)
Terrible build quality - don't waste your time with this vaccuum. Started out well, then the brush head breaks after only 5 months. Not covered under a warranty and Samsung want you to buy a new one. There's a reason Samsung aren't known for their vacuums, stick to the trusted brands and save yourself some money doing so.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2026-06-04

Samsung

We are sorry to see that you are having issues with the brush head on your Vacuum cleaner, Scott. We work hard to make sure all of our products are built to the highest standards with high quality parts which will last a lifetime! Your feedback is greatly appreciated, and we'll take this on board to help improve our products in the future. In the meantime, we'd recommend continuing to liaise with our Support Teams for further guidance. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Dan87
5 (9,999)

2025-09-19

5 (9,999)
[This review was collected as part of a promotion.] Purchased to upgrade the original bespoke jet vacuum since the main vacuum head broken after 4 years using it, amazing upgrade with extra power and best of all the included accessories included the mopping head, seriously an all in one cleaning machine! Love the extra slim head as well and it works with the old machine!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Hian662
5 (9,999)

2025-08-06

5 (9,999)
[This review was collected as part of a promotion.] Really impressed with this stick vacuum. The AI feature that adjusts suction automatically is genuinely useful and seems to make the battery last longer. It’s lightweight but has serious power, picking up embedded pet hair from my carpets with ease. A definite upgrade from my old corded vacuum cleaner.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Niki1122
5 (9,999)

2025-05-03

5 (9,999)
[This review was collected as part of a promotion.] I have used the product and honestly it’s the most powerful vacuum I have ever experienced. I really liked that it’s very suitable for tall people as well you can adjust for your height. It’s truly amazing. I can wait to get it delivered I will use it with pleasure!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

We are glad to read that you had the chance to test the superb cleaning technology and features of the amazing Bespoke Jet Ultra with AI Cleaning, and that you are now waiting for your delivery, Niki! This powerful, smart and versatile vacuum cleaner will turn cleaning your home into a happy moment in your day thanks to its many great benefits! ^CL at Samsung Support

cain55
4 (9,999)

2025-08-03

4 (9,999)
[This review was collected as part of a promotion.] Pretty good vacuum. Came from a dyson so this is a big upgrade price wise. Great suction and the AI stuff is a bonous and makes my life abit easier. Also looks stylish in my home. overall a decent product. only thing is the price but seems like its good quality.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
zarahh5_6760
5 (9,999)

2025-05-18

5 (9,999)
[This review was collected as part of a promotion.] Impressive AI technology switches from floor to floor type but you have to give it a couple of seconds to recognise the change and adjust the power very powerful gadget so glad to have been a part of this project and cannot wait to experiment with it more !
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-19

CX

Congratulations on your new and incredible Bespoke Jet Ultra, Zarah! We are thrilled to read that you are making the most of the advanced AI Cleaning Mode of this product to clean any surface of your home thoroughly and efficiently for the smartest experience with the best results. This revolutionary appliance will continue to impress you with its fantastic technology, quality and reliability, for many years in the future! ^CL at Samsung Support

Nisp
5 (9,999)

2025-09-07

5 (9,999)
[This review was collected as part of a promotion.] I brought this two weeks ago. Switched from corded to Samsung Bespoke AI Jet Ultra—huge upgrade! Powerful suction, long runtime, and self-emptying station make cleaning effortless. Finally, a cordless that feels stronger, smarter, and truly convenient.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Hiral
5 (9,999)

2025-06-10

5 (9,999)
[This review was collected as part of a promotion.] Bespoke AI Jet Ultra Stick Vacuum is one of the good vaccum cleaner which I have recently bought. A major shift from Dyson. With coming time, I will write more about the product once use it for a month or so. It looks promising.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Zon7
5 (9,999)

2025-04-11

London

5 (9,999)
[This review was collected as part of a promotion.] Great product with unbeatable suction power. Extremely lightweight to use with the added benefit of having an extra battery. The cleanstation is useful for storage but also avoids the dust cloud when emptying the bin.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-04-16

CX

We are delighted to read that you are impressed by the new and fantastic Bespoke Jet Ultra with AI Cleaning, Zon! As you mentioned, not only is this fantastic vacuum cleaner incredibly powerful thanks to its superb 400W suction power and long-lasting batteries; but it is also incredibly lightweight, weighing only 2.80 kg, for an effortless usage and cleaning of your home. Additionally, its Clean Station is incredibly useful not only to charge and store the vacuum cleaner when not in use, but also to automatically and effectively empty the dustbin, without fine dust escaping. The Bespoke Jet Ultra will revolutionise your way of cleaning like no other product on the market! ^CL at Samsung Support

villy_2749
5 (9,999)

2025-05-19

5 (9,999)
[This review was collected as part of a promotion.] The design of the vacuum cleaner is great. It's lightweight, quite powerful, and not noisy. I like that it comes with an extra battery — my old vacuum didn’t have that. I'm really impressed with this vacuum cleaner.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-20

CX

We're thrilled to see how much you are loving your Bespoke Jet Ultra Vacuum! This appliance is incredibly lightweight, while still giving you a whopping 400W suction power, making cleaning your floors a breeze. It's surprisingly quiet for such a powerful vacuum, and the extra battery ensures that you never run out of juice when cleaning. It's the perfect vacuum! ^SK at Samsung Support

Ali87
5 (9,999)

2025-08-15

5 (9,999)
[This review was collected as part of a promotion.] I bought this a month ago after only ever having a barrel vacuum. Let me just say oh my goodness… this vacuum is so incredibly easy to use and maintain. Becomes a little bit addicting to want to use.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Chenny
5 (9,999)

2025-05-03

London

5 (9,999)
[This review was collected as part of a promotion.] Powerful! Love the way the vacuum cuts out when your phones rings so you can hear it! Love the feature that cuts hairs as it vacuums- no way it will get wrapped around and get stuck, Genius idea!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

It makes us very happy to read that you love the impressive features and attachments of the Bespoke Jet Ultra with AI Cleaning, particularly its SmartThings support and Pet Tool+ with V shaped drum! This smart and powerful appliance is designed to deliver an outstanding cleaning efficiency on all types of floors and carpets, while also working seamlessly within your Samsung Ecosystem! ^CL at Samsung Support

Surfer1949
2 (9,999)

2025-12-22

West Midlands

2 (9,999)
[This review was collected as part of a promotion.] Very disappointed as was not aware that it is NOT a bagless machine and you have you keep buying bags. Although suction is good, what is the point if you need to keep on replacing bags?
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-12-22

CX

We're sorry to see that you didn't expect the Bespoke AI Jet Ultra Vacuum to require dust bags. We would always recommend thoroughly checking the features and specs of a device on our website before purchasing, to ensure that it is perfect for you. The incredible 400W suction allows you to clean your home with ease, and we're sure that with further use, your love for this wonderful vacuum will grow. ^SK at Samsung Support

SnTS
4 (9,999)

2025-09-16

4 (9,999)
[This review was collected as part of a promotion.] Have had the AI Jet Ultra Stick for a few weeks and very impressed with it's power and minimal noise. Love the AI features like automatic power change based on type of flooring.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
a57on217
5 (9,999)

2025-04-24

5 (9,999)
[This review was collected as part of a promotion.] The best vacuum I have ever purchased. It is lightweight and easy to use. Incredible value for money and the cleaning power is fantastic. It has made my life so much easier.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-04-25

CX

Congratulations on your new and wonderful Bespoke Jet Ultra with AI Cleaning! This fantastic model revolutionises the way you clean your home like no other product on the market, especially thanks to its light design, intuitive controls and superb 400W suction power. This extremely powerful and AI advanced product makes your life easier every time you use it! ^CL at Samsung Support

Lenka
5 (9,999)

2025-05-03

London

5 (9,999)
[This review was collected as part of a promotion.] I tried it out in your store and it’s amazing, better than any hoover I’ve previously used and the AI feature that recognises different features is incredible.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

We are over the moon to see you are loving the Bespoke Jet Ultra with AI Cleaning vacuum cleaner, Lenka! Thanks to AI Cleaning, your vacuum cleaner analyses the surface to adjust the performance accordingly to give you the ultimate cleaning experience! ^LB at Samsung Support

Tetly
5 (9,999)

2025-10-27

5 (9,999)
First impressions are of a quality product that does a fantastic job; so easy to use and lightweight and versatile and flexible for both of us to use.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-10-28

Samsung

Thank you for your lovely five-star review of your Bespoke AI Jet Ultra Vacuum Cleaner! Thanks to the powerful 400W suction power and lightweight design, we have taken the chore out of cleaning, and you'll love each second with this epic appliance! Enjoy! ^LB at Samsung Support

Donziz
4 (9,999)

2025-05-03

Slough

4 (9,999)
[This review was collected as part of a promotion.] Impressive AI technology switches from floor to floor type but you have to give it a couple of seconds to recognise the change and adjust the power
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

Thank you for your review of your Bespoke Jet Ultra with AI Cleaning vacuum cleaner! With AI Cleaning, it cleverly recognises the different surfaces, and will adjust accordingly to give you the best clean! We appreciate your feedback, and we will take this on board! ^LB at Samsung Support

yasmeenn9_5661
5 (9,999)

2025-06-30

5 (9,999)
[This review was collected as part of a promotion.] Well designed, looks great either tucked away or out. Battery lasts long and does a great job! Isn’t noisy either. Very happy with this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-07-01

CX

We're thrilled to see that you consider the design of your Bespoke AI Jet Ultra to be flawless, Yasmeen. You'll be able to clear your entire household in one go thanks to the powerful battery, and it will remain whisper quiet at all times. ^DB at Samsung Support

kriss1
5 (9,999)

2025-08-30

Northern Ireland

5 (9,999)
it is fantastic, suction power, quiet, self-cleaning, and most importantly, the lid self-closes after emptying. mint color - beautiful,
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-09-03

CX

We thank you for taking the time to leave a 5-star review on your beautiful mint coloured Bespoke AI Jet Ultra Complete Extra 400W, Kriss. We're happy to hear you're enjoying the Max 400w Suction Power and emptying the dustbin easily and hygienically and charging the vacuum with the All-in-one Clean Station. Furthermore, we hope that you continue to enjoy cleaning quietly and enjoy seeing the self-closing lid close! ^KF at Samsung Support

winyong
5 (9,999)

2025-04-30

5 (9,999)
great useful and powerful recommend! can vacuum very nice and also i love the ai mode it help alot. use for multiple place.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-02

CX

We are thrilled to see you are loving your Bespoke Jet Ultra with AI Cleaning! Thanks to the incredible 400W suction power, you will get the ultimate cleaning experience! Along with AI cleaning, your vacuum cleaner will cleverly analyse the surface and alter the cleaning mode to give you the ultimate clean no matter what surface! ^LB at Samsung Support

Lukas85
5 (9,999)

2025-05-02

5 (9,999)
[This review was collected as part of a promotion.] Amazing suction power combined with smart features and mobile integration. Great variety of attachment.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

We are glad to read that you are impressed by the superb cleaning performance and versatility of your new and amazing Bespoke Jet Ultra with AI Cleaning, Lukas! As you mentioned, not only does this fantastic appliance boast a superb 400W suction power for an effortless cleaning experience; but it also comes with a fantastic variety of attachments, perfect for any job, as well as with a brilliant range of smart features. The Bespoke Jet Ultra revolutionises your way of cleaning like no other product on the market! ^CL at Samsung Support

Ant1000
5 (9,999)

2025-05-03

London

5 (9,999)
[This review was collected as part of a promotion.] Great demonstration and great all together in performance, technology, design, power and cleaning!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

We are thrilled to see you are loving the Bespoke Jet Ultra with AI Cleaning vacuum cleaner, Ant! Thanks to AI Cleaning, your vacuum cleaner will cleverly adjust the performance based on the surface, taking the chore out of cleaning! ^LB at Samsung Support

Momo2020
4 (9,999)

2025-05-03

London

4 (9,999)
[This review was collected as part of a promotion.] Power is good. Ai power change dependent on surface seems useful. Though unit is a little heavy
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

Your Bespoke Jet Ultra with AI Cleaning will ensure the deepest clean possible on any surface, and it's just as simple to empty it after use. We're happy to take on board your feedback regarding the weight, so we can keep on looking for ways to provide our customers with everything that they'd want. ^DB at Samsung Support

CD123
5 (9,999)

2025-09-14

5 (9,999)
[This review was collected as part of a promotion.] Great vacuum, changed from Dyson and don’t regret it. The self emptying is the best feature.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Harry431
4 (9,999)

2025-11-17

4 (9,999)
No instructions of any kind in box. Very poor introduction to an expensive product.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-11-17

CX

We are sorry to hear that you did not receive the instructions in the box when you received your Vacuum Cleaner, Harry. All the information you need is located on our website for you to view in your own time. You can find all that information here: https://downloadcenter.samsung.com/content/UM/202508/20250811201509973/O_DJ68-00900C-07_IB_VS9700_EU_EN_250702.pdf Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. ^LB at Samsung Support

TeeL
4 (9,999)

2025-05-03

london

4 (9,999)
[This review was collected as part of a promotion.] very powerful and cleans well. a bit heavy with the stick but ok in portable mode
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

The AI features of your Bespoke Jet Ultra allow it to instantly adapt to different surfaces for the best results at all times. It's designed to ensure that every corner of every room gets the attention that it deserves, but we're happy to look into ways to make it easier to carry around. ^DB at Samsung Support

Deno37
5 (9,999)

2025-09-10

5 (9,999)
[This review was collected as part of a promotion.] Awesome suction and the auto empty is amazing! It’s also so light and easy to use
I recommended this product.
Helpful?
Originally posted on Samsung Australia
c tran
1 (9,999)

2026-01-03

1 (9,999)
wet function did not work after 2 weeks. Not spraying water with the wet brush
Helpful?
Originally posted on Samsung Australia
Response from Samsung:
2026-04-07

Samsung AU

We’re sorry to hear the wet function stopped working so soon after purchase. That’s understandably frustrating. Please contact our support team so they can assist with troubleshooting or arrange a solution: https://www.samsung.com/au/support/contact

Sir James
5 (9,999)

2025-05-03

London

5 (9,999)
[This review was collected as part of a promotion.] Great performance vacuum. Best thing it's that it detects the type of floor!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

Your Bespoke Jet Ultra with AI Cleaning will instantly adapt itself to every surface in your home, so that you'll get the best results every time. We're glad that you're loving it, James. ^DB at Samsung Support

Agnieszkag
5 (9,999)

2025-12-02

5 (9,999)
Best purchase ever. It looks well made.Great idea with two batteries.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-12-04

CX

Fantastic to see how much you are enjoying your Bespoke AI Jet Ultra Vacuum, Agnieszka! We use only the highest quality materials, resulting in a sturdy yet elegant appliance. Not to mention, with two batteries, you will be able to easily clean your home! ^SK at Samsung Support

Marko11
5 (9,999)

2025-05-03

London

5 (9,999)
[This review was collected as part of a promotion.] Great vacuum, very agile and intuitive with different floor types.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

It is great to see you are loving your Bespoke Jet Ultra with AI Cleaning vacuum cleaner, Mark! Thanks to the massive 400W suction power and AI Cleaning, we have taken the chore out of washing, and with your vacuum cleverly assessing the surface to give you the ultimate clean is out of this world! ^LB at Samsung Support

stevo3122233
5 (9,999)

2025-05-22

5 (9,999)
[This review was collected as part of a promotion.] I purchased this unit about two months ago from the online store
I recommended this product.
Helpful?
Originally posted on Samsung Australia
It’s me!
5 (9,999)

2025-05-03

5 (9,999)
[This review was collected as part of a promotion.] Great vacuum, cleans and adjusts well to different floor types!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

Thanks to AI Cleaning, your Bespoke Jet Ultra vacuum cleaner cleverly adjusts the performance depending on the surface it is on! ^LB at Samsung Support

Ivetatodo
5 (9,999)

2025-05-03

London

5 (9,999)
[This review was collected as part of a promotion.] Amazing power really easy to use and manoeuvre. Easy to change
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

It is great to see you are loving your Bespoke Jet Ultra with AI Cleaning vacuum! Thanks to the powerful 400W suction power and AI Cleaning, you will get the ultimate cleaning experience! ^LB at Samsung Support

Abz24
5 (9,999)

2025-05-03

London

5 (9,999)
[This review was collected as part of a promotion.] The hoovering is amazing very light and powerful Good
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-03

CX

We are thrilled to read that you have been impressed by the superb power suction and lightweight design of the amazing Bespoke Jet Ultra with AI Cleaning! This fantastic product cleans any surface with maximum flexibility and smartness! ^CL at Samsung Support

Rayray25
5 (9,999)

2025-04-30

5 (9,999)
[This review was collected as part of a promotion.] Top tier model with great benefits and features 10/10
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-05-02

CX

It's fantastic to see that you consider your Bespoke Jet Ultra vacuum to be of the highest quality, Rayray, and we're sure it will keep on delighting you for a long time to come. ^DB at Samsung Support

Fredy
5 (9,999)

2025-04-19

5 (9,999)
Helpful?
Originally posted on Samsung CH
WillsTQ
5 (9,999)

2025-08-28

5 (9,999)
We was looking for a decent cordless vacuum that we could use on a daily basis, keep a decent charge and one that would empty automatically with no messy dust clouds around the bin - and the AI Jet Ultra excels at them all! We mainly use the multi-surface head as we have a mixture of carpet and hard floors and having previously used our old vacuum, the Jet Ultra had a full bin after cleaning 1 room. We was amazed at what it was picking up and also a little disgusted that our old vacuum was doing such a poor job! The suction when using the tools is the best we have experienced and we have mainly stuck with a well known bag-less brand before but this has opened our eyes. The main multi-surface head has a strip of led lights that we find very useful, especially on hard floors and under the couch. The AI features could do with a bit of tweaking - we do find that when running it in 'AI' mode it can lag when switching between the different surfaces. So we normally tend to put it on 'Medium' mode. We hardly need to use the 'Jet' mode as we find the standard 'Med' mode perfect for daily use. This mode is also relatively quiet for the power which we could not believe. It also connects up to 'SmartThings' and you can view your usage. One useful feature that you can select is if you also own a Galaxy phone and receive a call/message, the Jet will stop and display it on it's screen! Quite handy. One thing to note - we have not needed to use the extra battery as of yet, however having it is a massive plus compared to other brands who demand more money for spare ones. The major bonus for us is the auto emptying feature of the charging base. Having to simply place the Jet onto the base and it automatically sucks empty the bin and runs a diagnosis each time is simply amazing. No messy dust clouds and no prodding at the fluff balls in the bin. The base is not bag-less and requires bags which do come with the Jet with 1 preinstalled. This was one factor that actually sealed the deal for us because it is so much easier to empty a full bag than having to empty a large container which could still lead to the dreaded dust clouds. Yes you need to purchase bags, however they are very good value and keeps everything clean and tidy around the base! All in all, if you are thinking about getting one of these they are definitely worth it!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2025-09-05

CX

Thank you for the love and for sharing your superb experience with us, your words put a smile on our face! ^EW at Samsung Support

Stonechat
5 (9,999)

2026-01-05

5 (9,999)
We bought it before Christmas when my wife complained that our conventional vacuum cleaner is now too heavy for her. I have only just started to use it because Christmas has been a busy time for us and we were daunted by its complexity and the apparent need to connect it to the internet to make it work. When satisfied that I have mastered it fully, I shall teach my wife to use it. I give it top marks for everything except for the instructions - an important aspect that is missing from your list of attributes for rating. The way it adapts suction flow and brush speed to the various floor surfaces is wonderful. And the use of a second vacuum device to empty the bin and compact and enclose the contents is a good step forward. So, instructions: It would be nice to have everything covered in one document. - The paper 'Vacuum cleaner' document gives a QR link to the online manual; the rest is safety information: a lot of 'Do not' but nothing about how to use the machine. - The paper 'USER GUIDE' goes straight into the advanced (AI and clean station) functions, but has no basic user information. - I downloaded the 56-page 'User manual' with yet more 'safety information' until page 13, where the useful stuff begins. I was hopeful when I reached page 24: Operation, but that section lasts only two pages, only one of which is relevant to my purchase. On page 26 it goes on to Maintenance which is a good section. The cleaning heads ('tools' or 'accessories') are really important parts of a cleaner, and there isn't enough basic information about them under 'Operation'. The uses of the pet tool, combination tool, flexible tool and crevice tool are pretty self evident. But I can't find any information to distinguish between the 'Active Dual Brush' and the 'Slim LED Brush+'. What are the significant differences between them please, and where should each be used? I would expect to find this information under 'Operation', if not earlier in the manual. Have I missed something? Instead I have had to experiment and explore. I was pleased by the way the active dual brush behaved so gently over our braided rug in AI mode. Please make use of this feedback. I trust that it will be anonymised (using the Nickname at most) if published and that my email will not be published. You are welcome to contact me using my email address.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2026-01-05

CX

We're delighted to hear that you like your new Bespoke AI Jet Ultra! The 400W suction power, AI-driven floor detection, and an integrated auto-empty Clean Station are superb and offer reduced manual effort, automated adjustments, and hands-free maintenance. The Active Dual Brush is designed as a powerful, all-around cleaning head for any surface. It's the primary brush for cleaning carpets effectively due to its high torque, but its combination of soft and hard bristles also allows it to work well on hard floors. It works to automatically adjust suction and brush speed when transitioning between floor types, such as from wood to carpet. Meanwhile, the Slim LED Brush+ is an optimised tool especially designed for cleaning hard floors, and it's best for picking up micro-fine dust on hard floors and navigating tight spaces due to its slimmer, lighter design. Great for the bathroom and kitchen! We really appreciate hearing your thoughts regarding the instruction manuals, as this feedback helps us to make the necessary improvements going forward. We'd like to reassure you that your email address is not published. If you have any questions or would like further guidance and support, please don't hesitate to reach out to our Support Teams, who are always super happy to help. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ Thank you for sharing your five star review - keep enjoying! ^EW at Samsung Support

User manual & downloads

User Manual

ver 7.0 | 9.31 MB

2025-02-19

ARABIC

Download

User Manual

ver 7.0 | 7.73 MB

2025-02-19

ENGLISH

Download

User Manual

ver 7.0 | 7.8 MB

2025-02-19

FRENCH

Download
See more content

Solutions & Tips

Product support

Find answers the question you have about the product

Product support

Get the most from Samsung device and services.

Learn more

Live Chat

See how products work and get advice on which models fit your needs.

Learn more
  • * AI Cleaning Mode 1.0 recognizes 4 usage conditions, including hard floor, carpet, mat and lifting (moving). AI Cleaning Mode 2.0 also recognizes the type of carpet, as well as the 4 usage conditions.** The updated functions of AI Cleaning Mode 2.0 can be activated after registering the stick vacuum cleaner on the SmartThings App. The operation of AI Cleaning mode 2.0 may be limited in certain environments, such as when the All-in-one Clean Station is unplugged or WiFi connection is unstable or the Bluetooth connection status between the stick vacuum cleaner and the All-in-one Clean Station is unstable. In such cases, it operates in AI Cleaning mode 1.0. If AI Cleaning mode 2.0 does not work frequently, please move the All-in-one Clean Station to a space without obstacles nearby. To enable continuous function updates, keep the Wi-Fi in the house on at all times. *** The ability to identify different cleaning environments and the time it takes to change the settings can be affected by environmental conditions.**** The brush rotation speed (rpm) can only be adjusted when using the Active Dual Brush.***** Based on internal testing when using the Active Dual Brush, in accordance with the global average ratio of the floor composition – wooden floor 76% and carpet 24%. It achieves the same cleaning performance as Mid mode with 2% or less difference in cleaning efficiency, in accordance with the IEC 62885-2 Cl. 5.1 and 5.4 standard. The battery consumption was measured based on the actual amount of power consumed while using the vacuum cleaner for 35 minutes from a fully charged state. The maneuverability is based on the actual measured value in accordance with the IEC 62885-2 Cl. 7.3.9 standard. The maneuverability increases by 6% in average compared to Mid mode. Results may vary depending on the actual usage conditions. The effect may differ when using the Slim LED Brush+
  • * AI Cleaning Mode 2.0 recognizes 5 usage conditions, including hard floor, carpet, corner, mat and lifting (moving). ** The updated functions of AI Cleaning Mode 2.0 can be activated after registering the stick vacuum cleaner on the SmartThings App. The operation of AI Cleaning mode 2.0 may be limited in certain environments, such as when the All-in-one Clean Station is unplugged or the Bluetooth connection status between the stick vacuum cleaner and the All-in-one Clean Station is unstable. In such cases, it operates in AI Cleaning mode 1.0. To enable continuous function updates, keep the Wi-Fi in the house on at all times. *** The ability to identify different cleaning environments and the time it takes to change the settings can be affected by environmental conditions.**** Corner and floor-wall joint detection only operates in hard floor environments. "Corner" refers to the area where two flat and closed walls meet. The suction power increases about 2-3.5 seconds after the brush is pressed against the wall. If the brush contacts only one side of the corner or if there is a gap in the corner, it may not be recognized as a corner, and the recognition accuracy and reaction speed may vary depending on the actual usage conditions.***** Based on internal testing when using the Slim LED Brush+, in accordance with the global average ratio of the floor composition – wooden floor 76% and carpet 24%. It achieves the same cleaning performance as Mid mode with 2% or less difference in cleaning efficiency, in accordance with the IEC 62885-2 Cl. 5.1 and 5.4 standard. The battery consumption was measured based on the actual amount of power consumed while using the vacuum cleaner for 35 minutes from a fully charged state. The maneuverability is based on the actual measured value in accordance with the IEC 62885-2 Cl. 7.3.9 standard. The maneuverability increases by 8% in average compared to Mid mode. Results may vary depending on the actual usage conditions.
  • 1. * Based on testing by SLG Prüf- und Zertifizierungs GmbH, in accordance with the IEC 62885-4 Cl.5.8 standard, using a handheld type vacuum cleaner (with no brush) in Jet mode. The results were compared to cordless stick vacuum models available on the market with a stated suction power within 15% of the actual suction power of the Samsung model tested by SLG. Based on sales data between January 2024 and December 2024 as compiled by an independent market research institute.** Based on testing by SLG Prüf- und Zertifizierungs GmbH, in accordance with the IEC 62885-4 Cl.5.8 standard. Measured at the inlet of the non-motorized tool when the dustbin is empty, using Jet Mode and a large capacity battery that is fully charged. Lasts up to 1 min. *** The ability to identify different cleaning environments and the time it takes to change the settings can be affected by environmental conditions. The operation of AI Cleaning mode 2.0 may be limited in certain environments, such as when the All-in-one Clean Station is unplugged or WiFi is unstable or the Bluetooth connection status between the stick vacuum cleaner and the All-in-one Clean Station is unstable.)**** Refers to dust particles with the size of 0.3µm or above. ***** The stated run time applies when using a large capacity battery (3970mAh) and the minimum power level with a non-motorized tool attached. Results may vary depending on actual usage. Go to feature
  • 2. * Based on testing by SGS-IBR Laboratories, in accordance with the ASTM F3150 standard, using Jet Mode. Results may vary depending on actual usage. Compared to our non-HEPA filter model.** Refers to dust particles with the size of 0.3µm or above. Go to feature
  • 3. * Based on internal testing using various types of dusts. Results may vary depending on the actual usage conditions.** Based on internal testing, in accordance with the IEC 62885-2 Cl. 5.14 standard. Results may vary depending on the actual usage conditions.*** Refers to dust particles with the size of 0.5µm-4.2µm Go to feature
  • 4. * VS9000 motor: 205g. New motor: 148g.

    ** Based on internal testing in accordance with the IEC 60335-1 Cl. 10 standard.

    *** Based on testing by SLG Prüf- und Zertifizierungs GmbH, in accordance with the IEC 62885-4 Cl.5.8 standard. Measured at the inlet of the non-motorized tool when the dustbin is empty, using Jet Mode and a large capacity battery that is fully charged. Lasts up to 1 min. Results may vary depending on actual usage. Go to feature
  • 5. * The stated run time applies when using a large capacity battery (4500mAh for battery cell capacity and 3970mAh for each pack) and the minimum power level with a non-motorized tool attached. Results may vary depending on actual usage.

    ** Optional, and sold separately. The battery components may differ by model.

    *** Maintains 70% capacity after 600 cycles of use, based on the battery package capacity. 1 cycle: Full discharge after being full charged (100% ~ 0%). Results may vary depending on actual usage. Based on internal testing. Go to feature
  • 6. * The brushes and accessories provided will differ to suit the components of each model.** Refers to dust particles smaller than 5.5mm.*** The ability to identify different cleaning environments and the time it takes to change the settings can be affected by environmental conditions. Go to feature
  • 7. * The brushes and accessories provided will differ to suit the components of each model.** Based on internal testing compared with a conventional Slim Action Brush. Result: 80% less hair got tangled on the anti-tangle roller. Results may vary depending on the actual usage conditions.*** The ability to identify different cleaning environments and the time it takes to change the settings can be affected by environmental conditions. Go to feature
  • 8. * The brushes and accessories provided will differ to suit the components of each model.** Do not use the Pet Tool + in a small area for a long time and do not let the Pet Tool + continue spinning in one place.*** Some hairs may remain occasionally. Go to feature
  • 9. * Based on internal test in accordance with the IEC 62885-2 Cl. 5.11 standard, using Jet Mode. Results may vary depending on actual usage.** Refers to dust particles in the size range of 0.5 to 4.2µm. Go to feature
  • 10. * After cleaning, dry the fine dust filter completely for more than 24 hours in the shade before use. Go to feature
  • 11. * The displayed time may differ from the actual usage time and is continuously updated every second. The usage time may shorten based on the number of uses. Go to feature
  • 12. * The brushes and accessories provided will differ to suit the components of each model.** May vary depending on the product specification. Go to feature
  • 13. * Available on Android and iOS devices. A Wi-Fi connection is required.** Available on Samsung smartphones using Android 11 or higher, or One UI 3.1 or higher. Not available on certain Samsung smartphones (A1x, A2x, M1x, M2x) and other brands’ smartphones. To use this function it must be selected on the SmartThings App. Go to feature
  • 14. *Based on testing by SLG Prüf- und Zertifizierungs GmbH, in accordance with the IEC 62885-4 Cl.5.8 standard. Measured at the inlet of the non-motorized tool when the dustbin is empty, using Jet Mode and a large capacity battery that is fully charged. Lasts up to 1 min.
    **The results were compared to cordless stick vacuum models available on the market with a stated suction power within 30% of the actual suction power of the Samsung model tested by SLG. Based on sales data between January 2024 and June 2024 as compiled by an independent market research institute. Go to feature
  • 15. * The stated run time applies when using a large capacity battery (4500mAh for battery cell capacity and 3970mAh for each pack) and the minimum power level with a non-motorized tool attached. Results may vary depending on actual usage.
    ** Optional, and sold separately. The battery components may differ by model.
    *** Maintains 70% capacity after 600 cycles of use, based on the battery package capacity. 1 cycle: Full discharge after being full charged (100% ~ 0%). Results may vary depending on actual usage. Based on internal testing.
    **** The 2 year warranty is limited to the battery only and excludes normal wear and tear. The battery can be replaced free of charge when used for less than 600 cycles and the remaining battery life is over 70%. 1 cycle: Full discharge after being fully charged (100% ~ 0%). Go to feature
  • 16. * Based on internal testing using various types of dusts. Results may vary depending on the actual usage conditions.
    ** Based on internal testing, in accordance with the IEC 62885-2 Cl. 5.14 standard. Results may vary depending on the actual usage conditions.
    *** Refers to dust particles with the size of 0.5µm-4.2µm Go to feature
  • 17. *Based on testing by SGS-IBR Laboratories, in accordance with the ASTM F3150 standard, using Jet Mode. Results may vary depending on actual usage. Compared to Samsung’s non-HEPA filter model.
    Go to feature
  • 18. * The updated functions of AI Cleaning Mode 2.0 can be activated after registering the stick vacuum cleaner on the SmartThings App. The operation of AI Cleaning mode 2.0 may be limited in certain environments, such as when the All-in-one Clean Station is unplugged, the Wi-Fi connection is unstable or the Bluetooth connection status between the stick vacuum cleaner and the All-in-one Clean Station is unstable. In such cases, it operates in AI Cleaning mode 1.0. If AI Cleaning mode 2.0 does not work frequently, please move the All-in-one Clean Station to a space without obstacles nearby. To enable continuous function updates, keep the Wi-Fi in the house on at all times.
    ** The ability to identify different cleaning environments and the time it takes to change the settings can be affected by environmental conditions. Go to feature

* Key feature may different from Key Spec