30" 4-Element Smart Induction Cooktop with Flex Zone & Virtual Flame Technology™

Black Stainless Steel
NZ30K7880UG/AA

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30" 4-Element Smart Induction Cooktop with Flex Zone & Virtual Flame Technology™
Black Stainless Steel

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Highlights

Virtual Flame Technology™

Virtual Flame Technology™

Movable Magnetic Knob

Movable Magnetic Knob

Induction

Induction

Features

Easy and intuitive control

With Virtual Flame Technology ™ you can enjoy the intuitive visual control of flames. LED lighting in front of the burners glows like a real gas flame to clearly show if they're on or off, giving added peace of mind.

Precise Power Control & Easier Cleaning

Choose between a removable magnetic analog knob and digital touch controls. And because it can be completely detached it also makes it easier to clean the entire surface of the cooktop.

Merge Elements

Use your oversized pots and pans to cook without worrying about evenly distributed heat.The FlexCook Zone is a large, open area that offers greater flexibility for cooking multiple dishes, by bridging two left elements to create one large element. It can accommodate different sizes of cookware to cook everything evenly and efficiently without “dead zones”.

Remote & convenient cooktop monitoring

Wi-Fi Connectivity maximizes safety and offers peace of mind by letting you remotely monitor the cooktop at any time using the SmartThings app*, while setting the cooking timer and receiving alerts when it finishes.

* Available on iOS and Android devices. Each device must be connected to Wi-Fi or other wireless network.

One-touch control of both cooktop & hood

Automatically syncs the fan and the lights with the burners through Bluetooth. Auto Connectivity* aligns the hood and cooktop’s status so you can control the hood using the one-touch control of the cooktop, instantly turning them both ‘On’ or ‘Off’, for the ultimate in cooking convenience.

* Only available when used in combination with a Samsung hood.

Intensive power, extra flexibility

A high power 4800 W 7/11” Dual Burner combines intense heat and precise control for maximum cooking efficiency and flexibility. A Power Boost function can reduce cooking times even more with an extra boost of heat. Or change from a powerful high heat to a true simmer quickly for intense and even cooking.

Simmer & melt food without burning

The Simmer/Melt function ensures that the cooking temperature stays low. With more precise control it provides the optimum conditions for gently simmering or melting food, like chocolate or butter, without burning.

Safety Lock

The safety lock functions allows for the control panel to be completely locked with just the touch of a button.

Automatically safer to prevent accidents

A Safety Shutoff provides peace of mind. It automatically turns off any cooking zones if things have been left cooking on them for a long time or there’s no change in the operation after a certain period.

More safe and efficient residual heat use

A 2 Stage Residual Heat Indicator lets you more safely and efficiently use any residual heat for cooking. It clearly shows an 'h' if a cooking zone is hot or an 'H' if it is very hot, but turns off when more safe to touch.

Branded In-home Repair Service

More choice and flexibility service repair options.

Samsung Certified Technicians will set up a service time around your available schedule. Our skilled, experienced, and trained technicians will examine and repair your appliance in the comfort and safety of your home. Samsung’s Branded Technicians will arrive at your home with the appropriate PPE equipment, respectfully disinfecting your appliance before and after repairs and ultimately providing you with excellent customer service.

Learn more

To schedule a Branded In-home Repair, contact us via Chat, text WECARE (932 273), or call 1-800-SAMSUNG, to schedule an appointment.

* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

Specifications

  • Model Type Install

    30 inch Built-in Induction Cooktop

  • Control Method

    Touch + Magnetic Knob

  • Number of Burner

    4 EA

  • Net Size (W x H x D) (mm)

    762 X 101 X 540 mm

  • Installation Type

    30 inch Built-in Induction Cooktop

  • Cooktop Frame

    Black Stainless Frame

  • Control Type

    Touch + Magnetic Knob

  • Display Type

    LED (Ice Blue)

  • Total Power (kW)

    8.6 kW

  • Flex Zone Graphic Size

    198.3 x 384.2 mm

  • Element - Left Front

    Flex Zone 1800 W / 2600 W (B)

  • Element - Left Rear

    Flex Zone 1800 W / 2600 W (B)

  • Element - Right Front

    6" 1400 W / 1800 W (B), Virtual Flame™

  • Element - Center

    7" / 11" 3600 W / 4800 W (B), Virtual Flame™

  • Qty of Power Boost

    4

  • Power Level

    1~15, Boost

  • Power Supply

    240 V / 60 Hz (8.6 kW), 208 V/60 Hz (7.7 kW)

  • Child Safety Lock

    Yes

  • Surface

    Black Glass

  • Simmer/Melt

    Yes

  • Kitchen Timer

    Yes

  • Pause

    Yes

  • Residual Heat Indicator

    Yes

  • Safety Shutoff

    Yes

  • High Temp. Limit

    Yes

  • Small Utensil Detection

    Yes

  • Auto Pan Detection

    Yes

  • Sound on/off

    Yes

  • Virtual Flame On/Off

    Yes

  • Power On/Off

    Yes

  • Number of Burner

    4 EA

  • WiFi Embedded

    Yes

  • Auto Connectivity (with Hood)

    Yes

  • Bluetooth

    No

  • WiFi Dongle(Separate sale) Support

    No

  • WiFi Kit

    No

  • SmartThings App Support

    Yes

  • Package Dimension (WxHxD)(mm)

    868 x 215 x 636 mm

  • Cutout (WxHxD)

    W 724.0 x D 497.4 mm

  • Net Size (W x H x D) (mm)

    762 X 101 X 540 mm

  • Shipping Weight

    26.6 kg

  • Net Weight (kg)

    23.9 kg (52.7 lbs)

  • Loading Quantity (20/40ft)

    220 / 450

Reviews

30" 4-Element Smart Induction Cooktop with Flex Zone & Virtual Flame Technology™

4.1

Recommended by 82% of customers.

Write a review
5 stars 53%
4 stars 28%
3 stars 6%
2 stars 3%
1 stars 10%
Features 4.3
Performance 4.2
Design 4.3
Value 3.9
AI review summary
  • This induction cooktop offers fast and efficient heating with precise temperature control and even cooking.
  • The sleek, modern design features useful safety functions like automatic shut-off.
  • Customers appreciate the versatile flex zones that accommodate various pan sizes.
  • However, some users have experienced issues with the touch controls and magnetic knob being finicky or unreliable, and a few have reported unexpected malfunctions.
  • Overall, most customers are very satisfied with the cooktop's performance and features.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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238 Reviews

Regretit
1 (9,999)

2023-10-27

1 (9,999)
Poor design and performance. Very disappointed with the product. You can see from the pictures that large round burner heats up small portion of my pan and pot. When regular electric cooktop heats the whole burner in my case 11inch burner is heating only 5 inch of my cookware. I feel cheated to spend so much money 💰$3000 I don't think is cheap. I was expecting high quality product, instead I am disappointed 😞 . Another thing is when I am wiping cooktop after coooking starts beeping and touch buttons are inoperative 😞 my wife and I get frustrated and she blames me for purchasing this 🍋 lemon product. And I agree with her. Also that 🧲 magnetic knob is not working properly another thing to be disappointed ☹️. I don't want anyone to experience my frustrations. I don't recommend spending 💰$3000 on a lemon.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-10-31

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

WatsCookingATL
4 (9,999)

2022-12-09

Forsyth, GA

4 (9,999)
I have had the cooktop for over a month and the pros: It boils water in a snap, temperature control is amazing, and the look is very sleek/techy/modern/cool. The cons: The cookware size has to be exactly on the markings or else it won't get hot. If you're impatient or have mother-in-law cooking, she might get frustrated. The buzzing/humming is noticeable at first, even with really nice cookware, but negligible after a week or two. The magnetic knob is a great idea, but it just doesn't work well at all. Using your fingers is much easier. Overall, the cooktop is always a great conversation starter for guests, works well and a keeper for us.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Ellen
4 (9,999)

2023-02-19

New Jersey

4 (9,999)
We looked at so many electric radiant and induction cooktops, and we felt that aesthetically this was the best one for the price. I really love the flexibility on the leftside burner. The flame option was cool to me (the little things). I originally was adamant to stick with gas, but then over time - cleaning is a pain. This cooktop is easy to clean, easy to use, and the adjustment to cooking on induction was minimal. This was one of our purchases to go a more eco-friendly route as well. The delivery was fantastic (service and handling), so I highly recommend the investment. I received compensation for this review but the review is my own.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
SsSb
5 (9,999)

2020-08-03

Clovis, CA

5 (9,999)
[This review was collected as part of a promotion.] We opted to go with an electric cooktop rather than a gas range when we added solar to our home. We decided we would go with an induction cooktop and our research lead us to the Samsung unit. We have not been disappointed. My favorite feature is the flex zone. We have a cast iron griddle that we use all the time. It uses the whole flex zone to heat the griddle evenly. The only complaint about the unit is the timer. The chime for the timer is on the bottom of the unit underneath the counter and can barely be heard if the cupboard door is left open and you are standing right next to the cooktop. The timer is basically useless.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
NinaTX
1 (9,999)

2021-09-06

Texas

1 (9,999)
if you like having your cooking stopped any time condensation drips off a pot lid, this is the one for you. it can be a tiny drop, and it shuts down and takes forever to turn back on. you have to reset every burner. hopefully, you aren't cooking something extra sensitive that will be messed up by the temperature changes. now, mine has a d0 code that i can't get rid off. it chimes every few minutes to let me know it's unhappy. it needs more care than most pets. you get this error, chime and phone notification every time you clean it. i've had it a little over a year, and it is frustrating! i bought this cooktop, a wall oven, refrigerator and dishwasher.
Originally posted on Samsung US

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-09-07

Samsung Care

Nina, I know you have been through a lot with your cooktop. I can understand how you feel. The error code you are getting is a key that has been pressed for more than 8 seconds. To fix this; Check if the keypad is wet or if a key is depressed. Clean and dry the control pad. If the issue continues, restart the cooktop by pressing the Power button. If you are still experiencing this concern. You can contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 
 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143677361

gblade
5 (9,999)

2020-04-21

Atlanta

5 (9,999)
[This review was collected as part of a promotion.] Moving from a typical range to this ultramodern convection cooktop has been a huge improvement: kitchen looks amazing, it's way easier to clean, food is a lot faster to cook, the blue lights projected on the pots is a nice touch. My favorite feature is when the cooktop automatically starts my Samsung hood! This is something I show to every person that comes to see my new kitchen and they also love it. I don't think I will ever want to use anything else. On the other side, I would have probably made the little knob easier to use, I love the idea of it but I always end up using my finger directly on the cooktop touch controls, the knob is not very precise.
Digitalblacksmith
2 (9,999)

2021-09-08

Lincoln, Ne

2 (9,999)
pictures say most of the issue, but aside from inconsistent burners, the controls are hypersensitive to any moisture. you cannot wipe this with a damp cloth or splash any sauce. you will hear the beeping in your nightmares. the stove will also randomly adust temperature or turn completely off if any moisture hits any controls. check my video and pictures to see the awesome flex zone for yourself. i want to return this thing sooo bad...but it functions as samsung designed it...so i will just be selling it to someone on the cheap.
Originally posted on Samsung US

Features

3 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-09-09

Samsung Care

I completely understand where you are coming from. Having an inconsistent temperature would be an inconvenience for anyone. Thank you for taking the time to share this with us. So we can take a better look at your symptom. May I suggest reaching out to our Social Media department for assistance? You can reach them by using one of the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1143685928

Dalryjo
2 (9,999)

2023-12-30

Bethlehem, PA

2 (9,999)
I agree with all the reviews that talk about the sensitivity of the controls, water shutting down the cookto, and general difficulty controlling temperature. The magnetic knob that is included often doesn’t work at all and, when it does, provides no more accuracy than using your finger. Samsung needs to put real dials on this cooktop. Cooking with a touchpad is completely unintuitive and comes with all these other problems related to moisture, etc. I love cooking with induction but would return this cooktop if I could. Very disappointed with the design and I’m surprised that this product wasn’t tested by engineers and cooks before it was released to the market.
Originally posted on Samsung US

Features

5 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-01-03

Samsung Care

Hello, We know how it feels having to experience all this with your cooktop. We're here to assist. Below is a link with troubleshooting steps to help with the cooktop's control panel. Electric cooktop panel isn't responsive: https://www.samsung.com/us/support/troubleshooting/TSG01204615/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146693470) to help our team pull up your information when you message us. Thank you. -Angelica

Steve
1 (9,999)

2018-03-14

1 (9,999)
I am very unsatisfied with my new Samsung cooktop. It arrived missing a part (magnetic control knob) and because we didn’t install the cooktop for two months as we were waiting for our new countertops to be installed, we didn’t unbox/notice the missing part immediately. Because of this, Samsung will not send us the missing part. Then after having an electrician install the new cooktop into our new counter last week, we find the cooktop isn’t working. Luckily the warranty covers this and we had a technician out to investage the issue. The issue was a faulty circuit board, which is now on order. This is not what I expect when I purchase a High end appliance from Samsung.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Frustrated
2 (9,999)

2021-11-04

2 (9,999)
[This review was collected as part of a promotion.] Installed the cooktop a few months ago with mixed results. We've found that pots/pans need to be in exactly the right spot for it to work, and its really frustrating when we think its in the right place and heating only to find out that the cooktop shut off because it couldn't detect the pot/pan. We've followed all the directions, placed larger pans onto the smaller cooktop to ensure that it fully covers the cooktop circle, and it still works sporadically. We make it work, but my in laws have an older Samsung induction cooktop (different model) that works flawlessly. Not sure why this one has so many issues.
Originally posted on Samsung US

Features

4 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-11-10

samsungcare

I see where you are coming from. Thank you for sharing this concern with us and for providing images of the symptom. To further investigate this matter. We would like to ask you to contact our Social Media team for further assistance. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143871487

Bert C
1 (9,999)

2023-01-04

NC

1 (9,999)
this cooktop is a piece of junk. the "controls" can hardly be controlled. i'm not even trying to use that unbelievably inferior working turn knob anymore. it is not a refrigerator magnet, which is the only thing it's good for. shortly after i purchased this cooktop, i had some samsung "experts" look at it and they replaced a part that did not improve it at all. i also have reason to believ that the outer ring of the large burner is not working at all. putting a large enough pan on it, it only heats up the middle part. the wifi part of it has never even worked at all! it is certainly not worth the money!
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-01-09

Samsung Care

We all know a working cooktop is needed, Bert C. Let's go ahead and check the controls. Electric cooktops can be quite fun to cook with, but they're a few things you need to know before you whip up that first batch of your world-famous chili. Please check this link for details. How to use your Samsung electric range or cooktop https://www.samsung.com/us/support/answer/ANS00060805/ Please check this link to the user manual for details. Turn to pages 16 to 20. https://downloadcenter.samsung.com/content/UM/202211/20221125143225443/NZ36K7880U_DG68-00824A-07_EN_MES_CFR_221123.pdf The way your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. If you're not prepared and aware, this wonderfully steady source of heat could result in burned food. Please check this link for details. Samsung electric and induction cooktop temperature issues https://www.samsung.com/us/support/troubleshooting/TSG01001944/ Using the right cookware to meet your needs means you get to be a boss in the kitchen. Never again deal with food taking too long to cook or getting inconsistent results. Please check this link for details. Samsung cooktop cookware breakdown https://www.samsung.com/us/support/answer/ANS00045483/ Induction cooking zones adapt automatically to the size of the bottom of the cookware up to a certain limit. Please check this link to your user manual for details. Turn to page 27. https://downloadcenter.samsung.com/content/UM/202211/20221125143225443/NZ36K7880U_DG68-00824A-07_EN_MES_CFR_221123.pdf Certain Samsung cooktops have a built-in Wi-Fi module that lets you sync the cooktop with the SmartThings app, where you can remotely monitor and control some of its functions. Please check this link for details. Connect and use SmartThings with your Samsung cooktop https://www.samsung.com/us/support/answer/ANS00060835/ Please check this link to your user manual for details. Turn to page 29. https://downloadcenter.samsung.com/content/UM/202211/20221125143225443/NZ36K7880U_DG68-00824A-07_EN_MES_CFR_221123.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145326208) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

Gary
5 (9,999)

2020-08-03

Austin TX

5 (9,999)
[This review was collected as part of a promotion.] We've had this cooktop for over a year and have been pleased with our choice. We especially like the feature of combining burners for the grill, and the power burst feature for rapid heating. We also like the blue light imitating a gas flame to indicate the burner is on. The only issue issue we have had to get used to is the control panel sensitivity to moisture, which will shut down the burners until is it dry (for example if water splashes onto the panel controls during cooking or prep). Because this is an induction cooktop, the product is relatively expensive, but worth the extra cost in my opinion.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
angry
1 (9,999)

2021-01-05

1 (9,999)
out of box knobs, screws and foam tape were missing. samsung refused to replace them because it was past 30 days from delivery. but first they told me 5-10 business days. then once i hung up they rejected the request and didnt tell me, i had to remember they hadnt arrived and wait 40 minutes on hold for them to tell me they wouldnt be shipping. when i asked them how to order the missing parts, they couldnt even give me the part numbers to order, they just told me to call some third party j&j international and ask them. love the service after dropping $7k on samsing appliances for my new kitchen.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-01-07

Samsung Care

I can understand this concern from your point of view. I believe the reason we didn't provide that information, cause try not to step on each other toes. The team over at J&J and dedicated professionals that keep up with information regarding the parts. I'm sure you will be in good hands over there. ^Pat

Newkiychen2020
4 (9,999)

2020-01-30

4 (9,999)
We have been using this for about a month now. Although we love most of the features we agree with other reviewers that the unit is very sensitive to water and occasionally shuts off. I don’t find the know responds well and it has taken me a while to accept to touch the level I want the heat at rather than slide my finger there. ( then it jumps) not sure if this is normal or a defect.... love the power boost and the fact that food don’t burn on.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2020-05-22

DA

Newkiychen2020, Your candid review is appreciated, your feedback is being shared with our team. Thank you again! JM

Mary
5 (9,999)

2022-08-24

Minn

5 (9,999)
[This review was collected as part of a promotion.] as a chef in a busy restaurant, we use nothing but induction. it's clean and efficient plus great for the environment! when needing to replace my home cook top, i looked to samsung, a brand i trust. this unit has it all: an "infinite" cooking surface on the left - 3 other "burners" of varying sizes, the blue "flame" and many other other features you'll appreciate. if you've never used induction cooking - take the plunge! you''' be happy you did. you'll also like the promo on the cookware...but take note this review would have come from me anyway. it's an awesome product!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ellen
5 (9,999)

2023-02-19

New Jersey

5 (9,999)
[This review was collected as part of a promotion.] we looked at so many electric radiant and induction cooktops, and we felt that aesthetically this was the best one for the price. i really love the flexibility on the leftside burner. the flame option was cool to me (the little things). i originally was adamant to stick with gas, but then over time - cleaning is a pain. this cooktop is easy to clean, easy to use, and the adjustment to cooking on induction was minimal. this was one of our purchases to go a more eco-friendly route as well. the delivery was fantastic (service and handling), so i highly recommend the investment.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
BlumanAK
4 (9,999)

2022-07-02

Middletown, VA

4 (9,999)
[This review was collected as part of a promotion.] “i received compensation for this review but the review is my own” i really like the cooktop. it heats evenly and fast. boiled a huge pot of water for lasagna in less than 10 minutes. normal 2 qt sauce pain will boil water in about 2-3 minutes. they dont’t easily tell you inside hole dimensions have 2 measurements. will it fit in counter and is it too small for existing counter hole? waiting for custok milled aluminum plate to feel more sexure because existinc counter top hole is too large. it covers evrything, but there may be a lot of weight restinfnon a small lip. takes getting used to touch controls. after using for a few weeks we are both getting better. the magnetic knob is neat, but faster with touch control.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Heartland Homemaker
5 (9,999)

2022-12-21

Oklahoma

5 (9,999)
I just bought this and it arrived right on time even though I was afraid the supply chain might cause a delay. It's beautiful! I've never cooked with induction before so am excited to be able to have quick responsiveness to changes in the temperature as well as the ability to bring things to a quick boil. My past experience has been mostly with electric which is less than ideal when trying to adjust cooking temperatures. Growing up, we had a gas cooktop and that does respond quickly, but I am not crazy about the environmental impact of gas versus electric.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
dandangerous
5 (9,999)

2022-08-09

5 (9,999)
[This review was collected as part of a promotion.] "i received compensation for this review but the review is my own" a few of the negative reviews are more complaints about induction cooktops in general and not really issues with *this* cooktop. you can hear clicking and fans running, but they are pretty quiet. this really is a great induction cooktop! pros works better than expected, heats items fast, no lost heat. controls are well thought out and have nice features: linking zones, quick settings, simmer, etc. read the instructions, it really is a well thought out, refined experience. cons magnetic knob is not very responsive, using fingers works much better. each element has 15 steps, it would be nice if there were more, but this is the same with all stoves like this.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
777to11
5 (9,999)

2026-05-20

Los Angeles

5 (9,999)
[This review was collected as part of a promotion.] This is a beautifull coocktop We use it on a dedicated 240 breaker Heats up a big pot of water soooo fast!!! And same for pans to stir fry or fry an egg!!! Reccomended for whoever wants the best quality and a cool sleek modern design and likes to cook.. I love to cook home and I’m Italian so I do real real food and this coocktop is very good!!! You can even leave stuff going while you leave cause there’s features that stops the heat if water drips on the coocktop.. and of course no gas to burn your house down!!! 5 stars I would give 6 if it was possible
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
cavalosjr
5 (9,999)

2017-04-18

Miller Place, NY, USA

5 (9,999)
We just bought a new Samsung NZ30K7880UG Induction Cooktop and we're very happy with it. It has excellent features such as flex zone burners where you can combine the burners on the left to create one large burner for a large size skillet. It boils water very quickly using the boost option. The flat glass surface is beautiful. The blue LED lights add a nice effect to make it look like you're cooking with gas. I've cooked with gas before and this cooktop is actually better than cooking with gas. There's complete control over the heat and response is quick and efficient. There are some problems with the Samsung Smart Home App but a representative just told me that software updates will be released soon. I highly recommend this cooktop.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Alain T
3 (9,999)

2021-03-31

3 (9,999)
Acheté depuis 3 semaines. Cette plaque de cuisson est très performante et efficace. Les multiples zones sont très pratiques. La fonction « Power Boost » est très puissante. Cependant, cette puissance exige beaucoup de puissance électrique, 45 ampères, ce qui exige un disjoncteur de 50A et donc un fil #6-2 ou #6-3, à surveiller surtout pour une installation existante. Autre point négatif, les contrôles ne sont pas pratiques, il est difficile de sélectionner directement la bonne puissance. Des boutons « plus » et « moins » auraient été vraiment utile.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Krista
5 (9,999)

2025-05-15

Hasbrouck heights nj

5 (9,999)
[This review was collected as part of a promotion.] This is the best stove I’ve ever cooked on in my life. I’ve used gas and electric ones before. This one, however offers a whole new cooking experience. It just makes cooking so much more enjoyable. Features like the water will never boil over as it automatically adjusts for you make such a difference. All the meals we’ve cooked on ours come out absolutely perfect. I may not be the best cook or chef in the world, but this stove top makes me look a little better at it. Overall, I love it. I never knew what I was missing in my life until we bought this!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
WalterC
5 (9,999)

2021-11-09

Corinth, TX

5 (9,999)
this is being by far the best cooktop that we ever had. looks really good with the new renovated kitchen. we had a 30” cooktop before and i’m glad that we went to the 36” one, it makes a big difference with the surface that you have for cooking. we have it since almost a month now and we didn’t have any problems at all. the cooking speed is way faster than in any traditional cooktop including gas. we also love the power booster; it is so fast. i read other reviews where people had issues with the controls, this is not our experience. the controls work perfectly fine, no issues at all. actually, we don’t even use the knob. overall, very satisfied with the purchase. at least for now. i will update the review if things change in the future.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-01-28

Samsungcare

That's great news! Welcome to the Samsung team! Hope the cooktop continues to wow you. ^Pat

foley0916
2 (9,999)

2019-01-03

Fairland, IN

2 (9,999)
We were super excited to get this induction cook top for our new home we built. It unfortunately started malfunctioning shortly after use. Heaven for bid a drop of water gets on the cook top and it shuts down and you can't turn it back on until the top is completely dry. Our one burner has already stopped working, and we have literally only used it maybe 30 times or so if that. We just moved into our new home at the beginning of October. We did buy the extended warranty, so hopefully when they come out to look at it, it'll solve the problems.

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2019-01-30

Samsung Cares

foley0916, thank you for bringing this to our attention! We really appreciate your feedback. You deserve to get the best from your Samsung cooktop, and I want to help you do just that! I have a link to an article with information about your concern. One Burner on the Cooktop Does Not Get Hot: http://bit.ly/2BaWEDD Thank you for being a part of the Samsung family! ^Cat

Madmac0824
5 (9,999)

2020-04-07

Buda

5 (9,999)
[This review was collected as part of a promotion.] We are so in love with our Samsung stovetop and double wall oven! The stovetop heats up and boils water super fast with the power boost and cooks our food very evenly. We have made Chicken Parmesan, Chicken fried steak and multiple other dishes; the performance out does our old appliances 1000-1. They are stylish with the digital analog controls while safe and easy to use. The flex zones allow us to cook multiple dishes at the correct temp while the WiFi connectivity lets us have the flexibility of controlling from a distance! Best decision.
Danny T
4 (9,999)

2023-05-02

Houston, TX

4 (9,999)
[This review was collected as part of a promotion.] This is my first time switching to induction, and I was coming from gas. I chose this because of the clean layout, and flex zone. The cooktop is very powerful, and can boil 48oz refrigerator cold water in 3 mins flat. You can quickly boil over something if you're not careful (which I have a few times already). I have enjoyed using it so far, but there are a couple of quirks I found.. 1) If water gets on the controls for too long, it will temporarily lock out the system if it can't tell what your tapping on. Other times it may randomly turn on or off another burner. You can't really wipe the controls clean without something going off. 2) The touch controls can be sensitive/insensitive at times. For example, the magnetic knob does not work as well as I hoped. Sometimes using your finger to drag lags, and then suddenly shoots up to max power. I have adopted the "touch and hold" method instead of sliding, and if you hold, it will set it to that level of power depending on the direction you tap. But it is not precise and usually requires a couple tap-n-hold to get to where i want it. 3) There are 15 power levels, but is hard to guage what each really equates to. The virtual flames don't really help much. 4) At low power settings below 4, you do hear a clicking of the induction turning on/off in order to achieve the lower power output. Overall, it takes some getting used to but it is extremely fast and easy clean up. If I had to choose again, i would probably still get this one, although I would probably also consider ones that have traditional knob controls as well.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Karl
1 (9,999)

2023-10-30

Dallas,TX

1 (9,999)
Touch control of this cooktop is a disaster and potentially dangerous. It is extremely difficult to set temperatures on this cooktop. The magnetic knob is more of a "wheel of fortune" than a temperature setting tool, it does not work. The amount of time I spent during cooking to set a desired cooking level is absurd. The settings "jump" back and forth. Beware of the touch control ever getting a drop of water or moisture on it (or having a moist fingertip), it then goes totally wild. A drop of moisture from cooking your pasta will change the setting to anything, like "power boost" and totally destroys your meal. You cannot leave it unattended. If it weren't for the touch control, it would be a great cooktop. Overall, extremely unhappy with it.
Originally posted on Samsung US

Features

5 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-10-31

SEA Care

We want you to have the best experience with your cooktop, Karl. We'd love to get this taken care of. Please see page 18 of the user manual under the magnetic knob; pages 19-20 for switching the appliance on and selecting a cooking zone and power setting; page 21 for using the child lock for safety purposes; and pages 22-24 for power boost control, power management, flex zone, and flex zone plus: https://downloadcenter.samsung.com/content/UM/202310/20231019164653012/O_NZ30K7880U_DG68-00823A-06_EN.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146469308, to help our team pull up your information when you message us. Have a great day. -John

BATPIG
4 (9,999)

2020-12-07

Bartlett, NH

4 (9,999)
Three comments... The clean top, i.e. no permanent knobs to get in the way of cleaning, is a great idea. The little magnetic control wheel does not work as well as we'd like. So we have put it away and just use our finger tip. Make the wheel work better, or do away with it. Disappointed in the timer. It's volume is way to low. Also it would be nice to have it shut off a selected burner. Bottom line... I'd buy it again if I had to get a cooktop, but your slide-in induction stove which we had at our last house, is easier to use.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
DANIEL
4 (9,999)

2022-12-06

PHILADELPHIA, PA

4 (9,999)
[This review was collected as part of a promotion.] i recently switched my entire home to electric, eliminating all gas appliances. this cooktop replaces my gas range. i really like the touch controls, but also that i have a physical, magnetic knob that i can use. it's the best of both worlds, tactile controls and easy cleanup. i like the flex zone and also recognize that i rarely use more than two burners at once, so i don't see that as a huge drawback, but it's still a little weird to only have two plus the flex zone. i received compensation for this review but the review is my own. the compensation was a free set of induction-compatible cookware from samsung. i really appreciate that, although i do think it weird that they're farming reviews as a requirement to receive the free cookware.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
TopShelf
5 (9,999)

2024-01-29

Virginia

5 (9,999)
[This review was collected as part of a promotion.] We've been using our Induction Cooktop for two months and wish we had bought it years ago. Induction heating works very fast; we can boil water in a couple of minutes with the Power Boost function. Temperature control is easy, and cleaning the cooktop is even easier - no knobs to worry about trapping residue. We did need to buy a downdraft for our cooktop as it is mounted in our kitchen island, but we didn't need to buy many new cookware since we were able to use most of our existing cookware, such as our wok and cast iron skillets and pots.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
FAN Boy
5 (9,999)

2023-06-19

5 (9,999)
Purchased the Samsung NZ30k7880 induction cooktop to replace a Kitchenaide that failed to work. My wife and family love the new Smart features and the clean features of the new cooktop that you can operate without the need for any knobs. The virtual flame is a ingenious ideal to let you know the element is on. Everyone is amazed as how quick the Power Boost feature can bring a pot of water to boil. Also having the Smart feature to know the status of the cooktop is another added feature we are amazed the unit has built into the cooktop.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bronxgrl
4 (9,999)

2023-03-03

Florence SC

4 (9,999)
[This review was collected as part of a promotion.] I have had this cooktop for about 3 weeks and love it so far. It heats well and super even compared to my old cooktop. Why 4 stars? The knob does not work. No matter how I place it or turn it it doesn't work. Either it goes from 0 to 10 or 15, or it does not move at all. I gave up using it. Finger works better but also can get tricky. I think tapping it like my old one would have been better, otherwise it is great. Love the LED lights but it does not look like flames on my Ninja pots. Maybe if they were stainless steel but so far no.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Disappointed
1 (9,999)

2022-05-24

1 (9,999)
Touch controls are inaccurate and incredibly frustrating to use, very sensitive to any water or other food debris and will abruptly change the temperature or just turn a burner or the whole thing off. Its dangerous. I had it just change a burner to full and boost and it burned my pan and dinner nearly causing a fire. Main burner is directly behind the controls meaning you cant use it without accidentally adjusting the controls. Nothing prevents this. Worse is that any attempt to clean water or food debris away from the buttons will again change the settings. These unintentional adjustments turn off burners which then take up to a minute to restart. The use of this appliance is very unpleasant. I would strongly discourage anyone from buying this product.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Dkiss81
5 (9,999)

2019-05-13

Dallas, TX

5 (9,999)
[This review was collected as part of a promotion.] I have had this cooktop now for 9 months and in absolutely love the performance. I have always preferred cooking on gas due to its precision and efficiency, however now prefer cooking with induction as it is super fast and more efficient than gas. Samsung has done a great job with the LED lights that simulate a gas burner. The cooktop is super flexible with the bridge burner that allows me to convert two burners into one to accommodate later pots/pans. Very easy to clean and do not have to worry about getting burned if left on.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2019-05-17

Samsung Cares

Samsung is excited to know that we have added something special to your kitchen with the sleek design of our Cooktop without having to sacrifice a powerful performance. Happy Cooking! Thank you for being a loyal Samsung customer! ^Cat

Deepthi
4 (9,999)

2022-09-22

4 (9,999)
[This review was collected as part of a promotion.] since our previous induction cooktop stopped working, we decided to go with samsung this time trusting the brand. its been few days since we are using it but i find that this product is a great upgrade from our previous model in terms of user interface as well as the flex zone. this cooktop is also detecting more utensils and even some of the smaller ones. the smart things app lets you monitor the cooktop but it would be more useful only if you own samsung range hood. i was excited about the virtual flame but it doesn’t look as cool as in pictures, and the magnetic knob requires some getting used to it. this doesn’t impact usuability and i am looking forward to cook on this for years to come. "i received compensation for this review but the review is my own"
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Commander
2 (9,999)

2021-11-30

2 (9,999)
this stove is great when it works but the touch panel controls do not work when wet or when your fingers are wet. any amount of moisture makes it extremely frustrating to adjust temperature on the touch dials. also the burners are extremely sensitive to the pan size and location. the two small burners on the right are almost useless with any pans 5-7 inch which. sometimes they work for a few minutes and then the burner just shuts off. the good part is if your pot boils over it seems to sense it and react and either drop power or completely shut off the burner. the bad news is it stops your cooking also. i dont recommend this induction top. there are gar better on the market even if you have to pay more. the light's are cute but they dont cook your food.

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-12-02

samsungcare

Thank you for bringing this to our attention. We appreciate your feedback on the cooktop. If you have any questions or need assistance. You can reach out to us by using the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143939616

Todd_87
5 (9,999)

2018-10-06

Houston

5 (9,999)
I've had this cook top for just over a year; zero problems. It can boil water in under a minute, is easy to clean and is basically flawless. For me, it meets or exceeds all other cook top duties but is incredibly easy to clean. I'm no neat freak but my stove top is now nearly spotless at all times. You can even cook with a rag on stove top between pot so grease splatters are caught before they hit the surface. Cons: It draws quite a few amps, so you may need to run a new electric line for it. The controls to adjust temp is a bit touchy so sometimes it takes a couple touches to get it to the exact temp setting you want. Don't buy it for the wifi capabilities because in this (my) iteration it is only for monitoring stove top temp settings; no adjusting temps.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
webbpage
5 (9,999)

2022-11-27

5 (9,999)
i usually do not write reviews, but after reading all the negative reviews i thought it would be good to share our experience. this thing is awesome! it is super easy to clean, heats faster than anything and we love our griddle pan for pancakes on the long burner (far left). per everyone's comments on the water shutting it off. that's a safety feature so when your noodles boil over. if it didn't shut off, you'd be complaining about residue sticking to the surface. if you get the surface wet, wipe with a dry towel and wait a minute or two for it to evaporate. if they were to make any updates i'd hope the controls were easier to use. while it's easy for us, when our guests cook it takes them a couple of trials. the magnet dial is a great idea, but has room for improvement.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
figela
5 (9,999)

2023-01-03

Boulder, CO

5 (9,999)
[This review was collected as part of a promotion.] we bought the nz36k7880ug model several months ago to replace a vintage gas cooktop and we really couldn't be happier with our choice. we had to replace a few pans (a good excuse to upgrade with some all-clad), but the rest of our stainless, cast iron, and enameled cookware works great. temperature control is amazing and fast. unlike our old cooktop, it's not possible for food and spills to disappear in the cracks so clean up is so much better. i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
dber
5 (9,999)

2022-12-19

5 (9,999)
I received compensation for this review but the review is my own. I just received my cooktop yesterday and immediately swapped out the old one for the new (less than an hour). It looks fantastic with the stainless steel trim, works as advertised, and even turns on my Samsung hood wirelessly! One complaint, a minor one, is the magnetic dial it came with. You can move it from control to control to physical turn the knob to adjust the heat but it doesn't work well. Just use your finger, faster and more precise.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
KatPat
4 (9,999)

2022-11-01

Arkansas

4 (9,999)
I bought it 3 years ago. It works really well, but you need the knob and it is very annoying that when the surface is wet the stove stops, marks and error and sometimes the breaker goes off. Don´t let the surface get wet, don´t try to clean it when is warm even removing the lead of a pan, we have this problem. Looks really nice, and it is very flexible to use with a lot of pots and pans at the same time. Actually Im visiting the web page because we do need the knob!
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Never Again
1 (9,999)

2021-04-27

1 (9,999)
this cooktop broke after 2 years. they sent out 2 companies as a “1 time acommodation” both were terrible and had no clue what they were doing. after 3+ months and them approving an exhchage 4x, i still do not have a cooktop. its a contiounous circle of horrible customer service. ive been told the exchange is coming for months now and everytime i check up they say they cant do it and try to give me some ridiculous prorated refund. my kitch was designed around this samsung package and ive had issues with 3 out of 4 of my appliances in the first i would never recommend any of these products to anyome and pray that no one will ever have to go through this process that i have. dont ever buy this product or any of these appliances! i promise you will be dissappointed. 10k package of junk!
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-04-28

Samsung Care

I completely understand why this process has you on edge. It can be very time-consuming and tedious at times. We would like to thank you for being so patient with us while we process your ticket. If you would like frequent updates on the ticket or have any questions. Please be sure to contact our Social Media team for those updates. And thanks again for leaving your feedback on the situation. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1143251614

Curt
3 (9,999)

2022-11-11

United States

3 (9,999)
[This review was collected as part of a promotion.] works well when you need to boil water and get things warmed up quickly. the magnetic dial is pretty fidgety and buggy. i can turn it up/down and the numeric indicator doesnt' go up/down for 5ish seconds, which then makes me think i didn't do it long enough, so then i turn it up further, when all i wanted was to go up/down maybe 1 number or so, and all the sudden its at 15 or 0 and i have to try and get it back to where i wanted it.. hoping i get the hang of it after using it for a few months.
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-11-15

Samsung Care

Hi Curt, Good to read your review about your cooktop. We are here to help in the best way possible. Here is a link to "Electric cooktop panel isn't responsive": https://www.samsung.com/us/support/troubleshooting/TSG01204615/ The below link is the user manual for your model. Turn the pages 18-20 (Residual heat indicator/Selecting a cooking zone and power setting/Recommended settings) for reference: https://downloadcenter.samsung.com/content/UM/201904/20190417163623165/NZ30K7880U_DG68-00823A-06_EN-MES-CFR.pdf For reference, I shared this link about: Samsung electric and induction cooktop temperature issues and scroll down to "Hot Surface indicator isn't working correctly": https://www.samsung.com/us/support/troubleshooting/TSG01001944/ Unable to increase or decrease the heat on Samsung cooktop: https://www.samsung.com/us/support/troubleshooting/TSG01211106/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145148815), which will help our team pull up your information. Have a great day. Melardo

LanaP
1 (9,999)

2019-04-04

1 (9,999)
The cooktop looks very nice, state of the art and modern. Love the boost function, boils water super quick. But the worst part is to operate it and it's controls. Anytime that a bit water spills for a boiling pot, the cooktop automatically shuts down. You have to wait untill it decides to wake up try to use controls again. The controls is the worst part. if you have a bit wet hand (and all people that are cooking may have slightly wet hang from time to time) then you cannot operate this cooktop, you will not be able to change the burner intensity. In addition, one of the burners humming loud. Sometimes temperature setting on the burner change by itself without even me touching it or removing the pot. I recommend avoiding this cooktop. I really want to love it, but I start hating it.
Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2019-04-12

Samsung Cares

I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with information that addresses your concern: 1. Normal Refrigerator Sounds and Operational Noises: http://bit.ly/2Bdu4ki We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat

Steve
4 (9,999)

2023-02-19

Gainesville, VA

4 (9,999)
Day 1 thoughts: Time to boil? Amazing, no exaggeration. Noise? - No idea why people are complaining about this. No more than any gas or electric I have used in the past. Control knob accuracy? A little annoying. Sometimes I can dial right in, other times I have to take it off and do it myself. Definitely worse if the controls are wet. Burner options? The best we could find for the size. Overall: Pretty happy Note: I received compensation for this review but the review is my own
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
James
4 (9,999)

2022-12-22

Dallas, TX

4 (9,999)
[This review was collected as part of a promotion.] so far this is the neatest cooktop i've ever used. it heats my cast iron pans incredibly quickly. i love being able to take the control knob and place it elsewhere to keep my little ones from playing with it, though i suspect i'll still have to buy a replacement sooner or later. i do think the knob is a little less sensitive than i'd like, but i am glad that it'll be hard to accidentally crank the temperature up or down. i received compensation for this review but the review is my own.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Abby
4 (9,999)

2022-05-14

4 (9,999)
[This review was collected as part of a promotion.] our cooktop was delivered yesterday! it looks great and i am excited to get it installed. i am writing this review now because it is required for me to receive the circulon induction cookware set. i will report back once it is installed and i have cooked with it! i like the virtual flame aspect, i like the different size of pots/pans it can accommodate, and i also like that it came in black stainless steel! i received compensation for this review but the review is my own.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
lorrigrl1
5 (9,999)

2020-06-09

Kings

5 (9,999)
[This review was collected as part of a promotion.] I have always had a problem using my Grandmothers cast iron pans on other electric cook tops, boy does this cook top get them Super Hot! The magnetic dial is wonderful to ease my mind that my Mother who has dementia can't attempt to cook and burn down the house. I love the flex space because my griddle pans get heated completely instead of just one spot! Almost seamlessly built into my countertop which makes clean-up Super Quick! Best electric cook top I have ever owned!
Gigabob
5 (9,999)

2024-10-15

Portland, Or

5 (9,999)
We did a home remodel and decided to dump all the 1990 kitchen appliances and re-up for the new millennium. Getting rid of gas was a priority and after testing out an induction hotplate we jumped in with both feet on the Samsung 36" smart Induction cooktop. I was particularly taken by the use of the blue LED's as a user interface cue for the hard core gasoholics. It has been a joy to use this unit. And after 5 years of hard use in the kitchen - it looks brand new.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
lorrigrl1
5 (9,999)

2020-05-19

Kings

5 (9,999)
[This review was collected as part of a promotion.] I have always had a problem using my Grandmothers cast iron pans on other electric cookies, boy does this cook top get them Super Hot! The magnetic dial is wonderful to ease my mind that my Mother who has dementia can't attempt to cook and burn down the house. I love the flex space because my griddle pans get heated completely instead of just one spot! Almost seamlessly built into my countertop which makes clean-up Super Quick! Best electric cook top I have ever owned!
Anonymous
1 (9,999)

2024-03-12

Surfside Beach SC

1 (9,999)
DO NOT PURCHASE WITHOUT BUYING THE EXTENDED WARRANTY! I purchased this cooktop in late 2021 for $2,500.00 and it has stopped working all together. Called Samsung repair and the service tech who came out said it would cost over $2,000.00 to repair. They would have to remove and completely dismantle the cooktop to replace all (4) of the circuit boards inside. It is likely that in a couple of years the same error code would appear and the cooktop would stop working.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-03-12

SEA Care

Hi there, We want the best for your cooktop. We'd love to get this taken care of. Please see the resources below to address why the cooktop is not working and why an error code is showing. For tips, please click the link and hyperlinks. Built-in cooktop error codes (please select the error that you are seeing in your cooktop): https://www.samsung.com/us/support/troubleshooting/TSG01001785/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146942992, to help our team pull up your information when you message us. Have a great day. -John

TimO
5 (9,999)

2024-01-29

Cincinnati, OH

5 (9,999)
[This review was collected as part of a promotion.] It's been a couple of months since I purchased this cooktop and for the most part I couldn't be happier with my purchase. The steady temp control and immediate response is perfect! I like that it heats the pot(s) quickly and only the pots, not the entire cooktop. I really like the "Power boost" setting which can really speed up the time it takes to boil water. I like the flex zone capability and I like the way it integrates via bluetooth to the Range Hood. There are two things I'd like to change and they are: the touch control to change the temp and the magnetic knob don't work well. I'd prefer plus/minus buttons or maybe physical knobs. The other thing is I wish the humming from the magnet(s) was quieter. There's an audible pulsating vibration hum that happens when an eye is on that at times can be a little annoying.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Josh
2 (9,999)

2020-12-20

Massachusetts

2 (9,999)
induction great; buttons = extremely poor design and very difficult to use, making the experience using this stove not plesant at all. if your fingers arent completely dry or a little liquid splashes on tbe dials- the stove can change the temperature on its own or just short circuit and reset in the middle of cooking. had for 6 months - wanted to see if maybe it just took some adjustment on the way we cook, but it regularly continues to be a problem.
Originally posted on Samsung US

Features

2 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2020-12-21

Samsung Care

Thank you for leaving your feedback. If you have any questions or require any assistance. You can reach us by using one of the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142760298

TheJonesRanch
4 (9,999)

2022-11-07

4 (9,999)
I replaced an induction cooktop that cracked the glass surface in several places over the years. This one I bought specifically because it is surrounded with a stainless steel edge, hoping to avoid the chips to the glass. I ordered it online through this site and received it three days later. Fast delivery! The only reason I can't give it 5 stars is not specific to this brand or model, but to all induction cooktops I've owned...the touch controls are too sensitive. If you accidentally swipe your hand (or sleeve) across them, they change. If things boil over and the control area gets wet, they turn off. Aside from that inconvenience, I love induction cooktops for their speed in heating. The simmer button on this model is a neat shortcut that I'm enjoying too. (I received compensation for this review but the review is my own.)
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
macman
4 (9,999)

2023-02-14

4 (9,999)
I received compensation for this review but the review is my own! Just got it installed and I am very happy with it so far. It does what I expected, but the control knob ins't as sensitive as I would hope, but still works fine. Additionally, I noticed I can't have all cook surfaces dialed to max power at the same time, there seems to be a bottleneck for that. Even still, it is very easy to use and I haven't encountered any serious issues so far.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Ktmulvaney
3 (9,999)

2020-11-12

Reston, VA

3 (9,999)
[This review was collected as part of a promotion.] We love having induction and have no idea the quality of the induction compared to others as we changed over to ceramic so heating is so much quicker from our past experience. It looks great and works well and the long burner is great for a cast iron griddle. The only feature I do not like is how sensitive the on/off/power button which bugs me wI’m wiping up a spill. Sometimes it turns the entire cooktop off so I have to reset all the burners.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2020-11-21

Samsung Care

We definitely appreciate you bringing this to our attention. We certainly will use this information to help us in our everlasting efforts to improve the overall customer experience. ^Pat

KP2007
5 (9,999)

2020-07-08

McKinney Tx

5 (9,999)
i was diaappoited when i learned that i couldnt get a gas cooktop but this amazing induction cooktop did not disappoint. it has a power surge option and water boils literally in seconds! the heat reduction or increase is immediate when cooking which is awesome. i did have to move the knob because i have toddlers that would be able to reach up and since it isnt attached it would be lost. however, using your finger to adjust is not an issue.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
whopper
4 (9,999)

2022-02-23

4 (9,999)
We’ve had this cooktop for close to 3 years now and it works very well, yes the controls are sensitive to moisture and a bit finicky to adjust, but once you get used to it, it’s not too bad. It boils a pot of water extremely fast with the power boost feature which is awesome. The Bluetooth connectivity is fantastic as well!The only thing I’d like to find is a full size griddle for the multiple zones area. Can Samsung recommend one please?
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-02-23

Operations

Hi whopper, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung Cooktop! 

Linky
1 (9,999)

2022-03-09

Seattle, WA

1 (9,999)
the touch controls don't work. you can't use your finger to change the temp. if it detects you trying to move it, it either goes to 15 or down to 0. magnetic knob doesn't work. turning it does nothing. it's a game of luck which temperature you'll be cooking with. if you splash water onto it, everything turns off. all your burners, your timer! i'd add a video but the cooktop is currently locked with d0 error code and keeps beeping.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-03-31

Samsung Care

Hello Linky, Thank you for bringing this to our attention. We appreciate you letting us know that the control panel and the knob on your Samsung cooktop do not work. We apologize for the inconvenience this has caused you. We're here to help. Attached is a link to the guide containing information on what to do when your Samsung cooktop panel isn't responsive. https://www.samsung.com/us/support/troubleshooting/TSG01204615/ Also, here's the link for a troubleshooting guide that you can try, which may help fix the issue with the knobs on your Samsung cooktop. https://www.samsung.com/us/support/troubleshooting/TSG01211106/ For reference, I've also included another helpful link for information that you can check about cooktop error codes. https://www.samsung.com/us/support/troubleshooting/TSG01001785/ For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144353764 -Angelica

Brittlovesthecooktop
5 (9,999)

2020-08-06

Buffalo, NY

5 (9,999)
[This review was collected as part of a promotion.] I have had this cooktop for almost a year and I love it!! I do not use the knob, I just use my finger to control the burners, I think it is easier that way, especially if I have multiple burners going on at the same time. I love how fast the power boost can boil water. It cleans so easily. I have never had a problem with any of my pots or pans connecting to the cooktop, and I love the select-a-size feature on some of the burners!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Fers
5 (9,999)

2020-08-03

MIAMI

5 (9,999)
[This review was collected as part of a promotion.] I was in between a gas cooktop or the induction. I'm so glad that i chose the induction, which has the same power or more as a gas cooktop with features from this century. Another reason that made me chose the induction over the gas is how easy is to clean which is done in 10% of the time of a gas cooktop cleanup. One of the best features is the boiling water in less than a minute, it saves you a lot of time.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
FamousPotatoes
4 (9,999)

2022-12-22

Pennsylvania

4 (9,999)
Cooktop works great and so far induction lives up to its reputation, but the magnetic knob is worthless. You turn it a little and nothing happens, and then if you keep turning all of a sudden the power jumps 5-6 levels all at once. I really wanted a cooktop with physical controls and hoped that this knob would be a nice compromise, but it's not. “I received compensation for this review but the review is my own”.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)
RussDeFixer
4 (9,999)

2022-12-15

Santa Rosa, CA

4 (9,999)
Have only opened Box hooked up and tested but I like product so far. Fast Boil with PowerBoost. Flex zone is very Handy. I agree that control touch surface is a bit tricky but I think over time it will be good. The magnetic control knob is cute and will be handy as vision fails. The Blue "Flame" LEDs provide good feedback of settings. I received compensation for this review (pan set) but the review is my own
I recommended this product.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Brandon Texas
5 (9,999)

2023-04-03

Dallas, Texas

5 (9,999)
[This review was collected as part of a promotion.] Love this cooktop. Oversized center burner is great as long as you can find a 14 inch pan to cook with. Love the Adjustable bridge side as well. perfect for a grill pan. Had to buy all new cookware but worth every penny. Don't love the dial style temp selection as getting a precise number takes some back and forth fidgeting. Cost is a little more than other brands but hoping Samsung reliability is worth it.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Tobmec
5 (9,999)

2022-12-06

Albany NY

5 (9,999)
I received compensation for this review, but the review was my own. So far this induction cooktop has met and maybe exceeded my expectation, considering some of the reviews that I’ve seen on the website. The features are excellent, it is incredibly fast, and was simple to install. I’ve had no problems whatsoever with this cooktop. I’ll update this review in a month or two after we put it through more paces.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jimbo
4 (9,999)

2023-03-22

Jacksonville, FL

4 (9,999)
I have just installed the unit and have not had much time to use it. The look is very nice. I have had a little difficulty using the dials and the cooktop turned on max and burned one item when I thought I had set the cooktop to simmer. I hope this is just because I am not familiar with the cooktop yet. Looking forward to learning more I received compensation for this review but the review is my own.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Mollymac
3 (9,999)

2022-10-14

Champaign Illinois

3 (9,999)
I bought this about two months ago and it just arrived however my new house kitchen is not quite ready for it. I decided to go induction after finally deciding I could give up my gas range for something offering better air quality. I purchased a single unit countertop version and really liked it. I'm hopeful this will live up to its name. I received compensation for this review but the review is my own.
Originally posted on Samsung US
Response from Samsung:
2022-10-21

Samsung Care

Hi Mollymac, Thank you for the review. You made an excellent choice for your home! Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864. ^Rainly

caulfipj
5 (9,999)

2022-10-21

Winter Park, FL

5 (9,999)
[This review was collected as part of a promotion.] just did a kitchen remodel and replaced all of our appliances with samsung. finally the induction cooktop has been installed and i couldn't be happier. fast, even cooking, easy to use, and like all the other appliances, looks great in our new kitchen. i can't say that it is finger-print proof, but they wipe off easy with a clean cloth. i received compensation for this review but the review is my own
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Susie
5 (9,999)

2022-12-17

5 (9,999)
I bought this for my new kitchen to replace an old gas cooktop. I had induction in my previous house and I am so happy to have an induction cooktop again. I am not really using the knob but so far no issues with the controls. They can be finicky with was spills but it doesn't bother me as I am used to it from my old induction cooktop. I received compensation for this review but the review is my own
Jungiovie
5 (9,999)

2025-07-28

PA

5 (9,999)
[This review was collected as part of a promotion.] I recently upgraded to the Samsung induction cooktop, and I couldn’t be happier with my decision! This appliance has truly transformed my cooking experience. Compared to my old infrared cooktop, the Samsung model is remarkably efficient and fast. Cooking times have been cut in half, allowing me to prepare meals in a fraction of the time. The induction technology heats up quickly and provides precise temperature control, making it easier to achieve perfect results every time. The sleek design of the cooktop also adds a modern touch to my kitchen, and the easy-to-clean surface is a huge bonus. I appreciate how responsive the controls are, and the safety features give me peace of mind while cooking. Overall, I highly recommend the Samsung induction cooktop to anyone looking to enhance their cooking efficiency. It’s a fantastic investment that has made my time in the kitchen more enjoyable!
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Gyro J
4 (9,999)

2022-09-30

Texas

4 (9,999)
[This review was collected as part of a promotion.] i received compensation for this review but the review is my own. bought this to replace a 15yr old ge induction cooktop…its much faster to heat up and doesn’t make the same buzzing and humming sounds as our old one, thankfully. it is a oerfect match to compmoment our bespoke samsung fridge. the virtual flame is pretty neat to look at, and so far, this unit is great - no regrets!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ReviewForFreeCookware
4 (9,999)

2022-11-17

4 (9,999)
I just opened the box for my Samsung cooktop. So far, so good. Everything looks ok. However, I'm writing this review because the Circulon induction cookware offer shows a required checkbox saying: 'I confirm I’ve written a review of my purchased Induction Range or Cooktop on Samsung.com including the statement “I received compensation for this review but the review is my own”.*'
Originally posted on Samsung US
Jake
5 (9,999)

2022-12-11

5 (9,999)
Just bought this for our kitchen remodel. I love how clean it makes the kitchen looks and it blends in well with the other Samsung appliances. I have noticed however, that the touch controls are very sensitive. My favorite feature is the “virtual flame.” Very unique and I’ve only seen it on this cooktop. *I received compensation for this review but the review is my own.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Chris Y
4 (9,999)

2022-08-15

Atlanta, GA

4 (9,999)
[This review was collected as part of a promotion.] note: i received compensation for this review but the review is my own... we've only had this cooktop for a week not but it has drastically improved how we were cooking! we replaced an ancient traditional electric cooktop and let me tell you this new one knocks it out of the park! it boils water so fast. heats the pans so evenly. and it is so easy to clean! i love it
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
August
3 (9,999)

2023-03-25

King County, WA

3 (9,999)
I received compensation for this review but the review is my own. I considered a Gas Range and induction but I purchased this Induction cooktop after reading about the negative health effects of Gas ranges. I liked the sleek style of the cooktop and digital operating system. It was recently installed so I'll write a follow-up review once I have more time to use it!
Originally posted on Samsung US

Design

5 (9,999)
Response from Samsung:
2023-03-29

SEA Care

Dear valued client, We appreciate you leaving a review of this refrigerator. If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a wonderful day! —Vannesa

MichaelW
3 (9,999)

2020-08-03

Stafford, VA

3 (9,999)
[This review was collected as part of a promotion.] I bought this cooktop to replace a similar sized downdraft that did not maximize the cooking surface. I am overfall impressed with this beautiful, quick heating, multiple cooking surface appliance; however, the biggest issue is the heat control. Whether using the magnetic knob or your finger, it is difficult to increase or decrease the cooking surface temperature.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2020-09-29

Samsung Care

Thanks for leaving a review, MichaelW! Your opinion matters to us. This seems like something we should look into, so we can make this unit more user friendly. We really appreciate you bringing this to our attention. ^Pat

StrugglingtoloveSamsung
4 (9,999)

2023-10-10

Denver, CO

4 (9,999)
[This review was collected as part of a promotion.] Love how quickly it gets hot. The cooktop itself looks nice and installed easy. Not a huge fan of the dials and completely unsure what is "smart" about it other than wifi. You cant turn anything on/off and you cant adjust temp. Literally all you can do is see a diagram of the cooktop. Overall pleased and hope for additional development of the smart features.
Originally posted on Samsung US

Features

3 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

2 (9,999)
psyonn
4 (9,999)

2023-01-30

Chattanooga, TN

4 (9,999)
Overall we are happy with this cooktop (had it a couple of weeks). The stove does not stay on for better or worse. You have to turn it on, then whatever burner you want on, there is a bit of delay each time so while it doesn't take long, it is a bit annoying. The dial that I was most excited about is glitchy and useless for fine control, I do not think it will be used much which is disappointing as that is one of the reasons I liked this product. The smart connect is an always on blue light that is on even when the stovetop is off so you just have one small blue light on in a random spot on the cooktop? All you can apparently do is see remotely which burners are on/off so it will probably get disabled as useless feature. Would be nice if they would let it turn off (no need for turning it on) so that maybe you could just tell it through Alexa/Google to turn off when you go to pick up a pot, but that is a minor convenience.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)
cooktop head
4 (9,999)

2020-08-27

Plano, TX

4 (9,999)
[This review was collected as part of a promotion.] This is my first induction cooktop, I was worried about how it will perform. I must say, it exceeded my expectation. it heats up fast and it stays cool and it is easy to clean. I didn't have to buy more pan, most of pans work with it. I installed it myself, it was easy. No problems so far. Few things on the con side, kind of hard to adjust the temp scale.
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Argonaut
5 (9,999)

2022-12-27

Colorado

5 (9,999)
I received compensation for this review but my review is my own. Just finished installing the cooktop and so far so good! Looks great, easy to install. I tested it with boiling some water and it boiled a full pot in just a few minutes. Really fast. It takes a little getting used to the control knob, but once you get the feel for it, it works great.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Howard
1 (9,999)

2021-12-27

Lubbock, Texas

1 (9,999)
induction cooking is great. cooktop doesn't get hot except for heat transferred back from the pan. heating is quick. however, samsung controls are awful! magnet knob is useless, touch controls will not respond to wife's finger touch, water drops from lifting a lid can either shut it off or change temp setting to high. title says it all!
Originally posted on Samsung US

Features

5 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-12-28

samsungcare

I'm sorry to hear you are unable to use your cooktop. I realize this is a tough situation to deal with. We would like to do everything we can to rectify this concern for you as soon as we can. For assistance; Please contact our Social Media team by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1144024114

PinkFloyd
5 (9,999)

2022-08-09

5 (9,999)
[This review was collected as part of a promotion.] haven't actually installed this product yet or been able to try it, but am required to write this review for our rebate. we're in the middle of a complete remodel and are not going to be able to install our cooktop till later this year. we're excited to have it though! i received compensation for this review but the review is my own.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Alma
4 (9,999)

2022-06-17

Jacksonville, FL

4 (9,999)
[This review was collected as part of a promotion.] cooktop is really nice in terms of its appearance, almost futuristic. we remodeled our kitchen recently, and it goes extremely well with the modern-look of the kitchen. at first, the controls were a little wonky, but it is relatively easy to use and to get down. i received compensation for this review but the review is my own.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Shotts
4 (9,999)

2025-09-14

Weatherford, Texas

4 (9,999)
[This review was collected as part of a promotion.] Love the feature that the induction turns off automatically when not in use. Buffer issue that drops the final start is the cooktop shuts off to quickly. In the process of removing one ingredient from the pan to add the next ingredient (less than a min), cooktop will have shut off the burner and the entire cooktop.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
JBCFL
3 (9,999)

2024-01-25

Cape Coral Florida

3 (9,999)
[This review was collected as part of a promotion.] It was just installed and they cannot connect the hood to the cooktop. They send out a technician but still cannot connect it for auto-conectivity to exhaust hood so when the cooktop is turned on the hood starts and shuts off automatically Glad I paid for the top of the line model that doesn't work correctly.
Originally posted on Samsung US

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-01-26

Samsung Care

Greetings, We appreciate you sharing your experience connecting the Samsung cooktop to the hood. Let us help you. Please see the link below for the steps if the range hood will not pair with the cooktop or range. Kindly click on the embedded "added in SmartThings" word inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01203249/ On pages 29–30 of the mode's user manual link below, you can check out the steps to connect your cooktop to the hood. https://downloadcenter.samsung.com/content/UM/202310/20231019164653012/O_NZ30K7880U_DG68-00823A-06_EN.pdf It would also be great if we could talk to you directly to determine which steps we can take to help you with your appliances. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly

swinger
5 (9,999)

2022-12-09

5 (9,999)
I bought this a month ago for our new home. I looked at many different induction cooktops, but this one is the size I wanted and has all of the benefits I am looking for. I can't wait for our house to be built and to be able to cook on this. “I received compensation for this review but the review is my own”.*
Originally posted on Samsung US
NurseTerry
5 (9,999)

2020-08-28

AZ

5 (9,999)
i have had our cooktop for about 2-3 years and i love it! i cook quite often and entertain at least once or twice a month and most gatherings are centered around food & family. i love the power boost option to get water boiling quickly for pasta, etc. and the variety of burner sizes and settings are great.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Vigg
4 (9,999)

2025-06-19

Southern Maryland

4 (9,999)
[This review was collected as part of a promotion.] My new cooktop is exactly what I was looking for. I bought it to switch from gas to electric for safety and save $. I was paying a lot more for gas- filling tank 3 times a year. I only expect to fill 2 times this year. And next year only one. Only for heating. My wife cooks 3 meals a day and bakes. Thank you
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)
Sean
5 (9,999)

2023-01-11

Maryland

5 (9,999)
We've had it for a couple days now and so far, so good. It required a slightly smaller cutout in our countertop than the electric cooktop I replaced. But it's big enough to cover the hole and we'll be adding a downdraft vent in the future. I received compensation for this review but the review is my own.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Michael
5 (9,999)

2022-06-14

5 (9,999)
[This review was collected as part of a promotion.] i received compensation for this review but the review is my own. this cooktop has a friendlier to use design than many of the competitors i looked at. the knob is a neat idea but i probably won't use it much. i love that the main burner has more power available than competitors. overall a great cooktop.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Alex
1 (9,999)

2022-04-29

1 (9,999)
the absolute worst cooktop i have ever used when factoring in its price and reliability. this thing stopped working despite being under 4 years old. according to the error code, one of the knobs seems to have short circuited. so imagine that, the whole thing won't stay on because a single knob is broken.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-05-30

Samsung Care

Hello Alex, Thank you for reaching out. We appreciate you letting us know that your Samsung cooktop stopped working and displays an error code. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we're here to help. Attached is a link to the troubleshooting guide to try when your cooktop has an error code. https://www.samsung.com/us/support/troubleshooting/TSG01001785/ The link below contains information on what to do when your cooktop will not turn on or stay on for reference. https://www.samsung.com/us/support/troubleshooting/TSG01001952/ I've also included a link to our warranty page to learn more about the product's warranty coverage. https://www.samsung.com/us/support/service/warranty/NZ30K7880US/AA Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144550035 -Angelica

Joadriane
5 (9,999)

2022-12-09

Williston, ND

5 (9,999)
I got this a cpl weeks ago and I LOVE it!! it is so much more efficent than my old electric cooktop and i LOVE the blue flame feature to let me know my induction cooktop is on or not. I cant wait for more Samsung units to compliment it! I received compensation for this review but the review is my own.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Bseger2009
5 (9,999)

2023-01-19

Boynton Beach FL

5 (9,999)
[This review was collected as part of a promotion.] We are so happy with the finished product! This is our first induction cooktop and the speed at which things heat up is amazing. Everyone of our friends tell up it is the sleekest thing they have seen. We could not imagine having anything else at this point :) Over the moon happy with our choice !!!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
NikMAr
4 (9,999)

2023-02-04

Houston, TX

4 (9,999)
[This review was collected as part of a promotion.] “i received compensation for this review but the review is my own. i'm new to induction having just changed from a gas cooktop so this will be a learning curve for me. it seems easy to use. i cook a lot so fingers crossed this was a good choice. no issues and delighted with the smooth look!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
LadyGanache
4 (9,999)

2022-09-18

Orlando

4 (9,999)
[This review was collected as part of a promotion.] we just installed the cooktop and have not used it yet because we do not have compatible cookware. it is a gorgeous cooktop and has great features like power boost that i am excited to use soon! the virtual flame is cool! i received compensation for this review but the review is my own.
I recommended this product.

Features

4 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Anonymous
5 (9,999)

2022-05-18

5 (9,999)
[This review was collected as part of a promotion.] has worked well. induction is the way of the future - efficient and clean! great control of temperature. the included magnetic nob to control the settings is a good idea, but it doesn't work very well. we just use our finger to change the settings and this works fine. overall we love it!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Katpat
4 (9,999)

2025-02-07

Arkansas

4 (9,999)
Had it for 5 years, is amazing, works super fast and easy to clean. I use all the spaces specially the double zones and timer. The only thing hard some times is to adjust the temperature with my fingers. We cook a lot. Thinking in adding the same model to another project.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Shandy99
4 (9,999)

2022-10-08

Kenova, WV

4 (9,999)
I received compensation for this review but the review is my own. We just purchased this cooktop but have not had the chance to install it. We're currently remodeling our kitchen and our cabinets have not came in yet for us to install this. We're hoping it works as it's suppose to.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Lovecooking
5 (9,999)

2025-12-02

Chicago IL

5 (9,999)
The problem with the controls was just some dirt and I love the fake flames plus I time my friends EV stove and mine was 2x fast WOW.Plus the Samsung hood turns on when I'm making eggs plus the design is so sleek and futuristic plus with smart home THE CONNECTIVITY IS SO GREAT.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

User manual & downloads

Installation Guide

ver 0.5 | 6.52 MB

Mar 14. 2019

ENGLISH, FRENCH, SPANISH
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