5.3 cu. ft. 3500 Series Smart Top Load Washer with ActiveWave Agitator

White Glass 5.3 cu.ft
WA46CG3505AWA4

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5.3 cu. ft. 3500 Series Smart Top Load Washer with ActiveWave Agitator
White Glass 5.3 cu.ft

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Features

Control in the palm of your hand

Highlights

Beside WA3500C, there are some laundry in a basket, a blanket and a girl with a basket.

Large Capacity (5.3 Cu.Ft.)

Fewer loads, less time in the laundry room, and more time doing the things you love.

A person is using SmartThings App on a smartphone by connecting Wi-Fi.

SmartThings

Get cycle recommendations based on your soil level, energy usage notifications right from your smartphone.*

* SmartThings App available on Android and iOS devices. Wi-Fi connection and Samsung account required.

A person is pre-washing a stained cloth through the built-in water jet installed inside the washing machine.

Active WaterJet

Built-in water faucet for pretreating your garments.

A powerful, yet peaceful clean

ActiveWave™ Agitator

Samsung's ActiveWave™ Agitator is designed to reduce noise, vibration, and tangling while delivering powerful cleaning.

Wash more at once

Large Capacity (5.3 Cu.Ft.)

Fewer loads, less time in the laundry room, and more time doing the things you love.

Do the SmartThings at Home

Control in the palm of your hand

Wi-Fi Connectivity

Wi-Fi connected so you can receive end of cycle alerts, remotely start or stop your washing, schedule cycles on your time, and more, right from your smartphone with the SmartThings App.*

* Requires wireless network, Samsung account and SmartThings App. The Samsung SmartThings App supports Android OS 4.0 (ICS) or later which is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). This app also supports iOS 7 or later for iPhone models. SmartThings App available in App Store and Play Store.

SmatThings Energy

Efficient energy use. Smart savings.

Manage your energy usage to reduce your carbon footprint and save money. SmartThings Energy* provides energy efficiency tips. It also monitors the energy consumption of appliances** in real-time and compares it to the previous month. And it alerts you if your monthly targets might be exceeded.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
** SmartThings Energy currently works with around 40 Samsung home appliances that are SmartThings enabled. These include washing machines, clothes dryers, dish washers, air conditioners, air purifiers, vacuum cleaners, ovens, hoods, cooktops, microwave, TVs (from June 2022) and energy meters.

SmatThings Home care

Smart maintenance. Easy upkeep.

Take care of your washer or dryer much more easily. SmartThings Home Care* notifies you when parts need replacing and helps troubleshoot problems. It also shows you how to update the software of services and devices. And it provides useful tips on using your appliance, as well as a user manual.

* Available on Android and iOS devices. A Wi-Fi connection is required.

Pretreat with a push of a button

Active WaterJet

A built-in water faucet lets you easily pretreat soiled or heavily stained clothes with a press of a button. Scrub items right inside your washer, no laundry room sink needed.

A person presses the button on the digital control panel to select the temperature. A person presses the button on the digital control panel to select the temperature.

Intuitive control

Digital Control Panel

Control your washing more easily and intuitively. The Digital Control Panel includes a variety of options, so you can easily find the right setting. It also has a digital display that clearly shows the washing time. And the jog wheel makes it simpler and more intuitive to select a wash cycle.

The washer drum is surrounded by clean water and water jets are cleaning the inside. The washer drum is surrounded by clean water and water jets are cleaning the inside.

Keep your washer fresh and clean

Self Clean

Keep the inside of the washer hygienically clean and fresh without detergent. Self Clean removes dirt and odor-causing bacteria in the drum. It uses a combinations of soaking, pulsating and a high spin speed to keep everything outstandingly clean. It even notifies you when it needs cleaning.

* Based on testing by Intertek on a Samsung top-loading washing machine, using a biofilm of test organism Pseudomonas aeruginosa ATCC27853.
** Provides a notification after every 20 cycles.
As the door of the WA3500C closes, the lid gradually reduces the speed and closes gently without noise. As the door of the WA3500C closes, the lid gradually reduces the speed and closes gently without noise.

Closes silently

Soft Close Lid

Avoid being frightened by unexpected bangs! The top load washer’s Soft Close Lid closes safely, gently and silently. A damper automatically reduces the speed of movement, so the lid slowly and quietly closes. It gives you peace of mind, as there are no loud noises and less risk of accidents.

A person scans the error code that appeared on the WA3500C display with the smartphone App. A person scans the error code that appeared on the WA3500C display with the smartphone App.

Easy to troubleshoot

Smart Care

Easy troubleshooting from the convenience of your smartphone.* Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

* Requires Samsung Smart Washer/Dryer App. The Samsung Smart Washer/Dryer App supports Android OS 2.3.6 or later and iOS 3 or later for iPhone models. Samsung Smart Washer/Dryer App available in App Store and Play Store.

How to measure

Specifications

  • Body color

    White Glass

  • Physical specifications & size

    27.0 x 45.0 x 29.3 inches 

  • Net Weight

    127.9 lbs 

  • Washing Capacity

    5.3 cu.ft

  • Body colour

    White Glass

  • Pulsator

    Agitator (PP)

  • Panel Display

    LED

  • Top Cover

    Plastic

  • Cycle time (min)

    70 min

  • ENERGY STAR® Certification

    No

  • Energy Consumption (annual)

    240 kWh/year

  • IMEF

    1.57

  • IWF

    6.5

  • Child Lock

    Yes

  • Delay End

    Yes

  • Internal Heater

    No

  • Motor

    AC motor

  • Number of Soil Level

    3 EA

  • Number of Temp. Level

    5 EA

  • Progress Indicator

    Yes

  • Super Speed

    No

  • Spin Speed

    700 rpm

  • Smart Care

    Yes

  • Self Clean

    Yes

  • Soft Close Lid

    Yes

  • VRT

    VRT Plus

  • Cycle List

    Normal, Bedding/Waterproof, Heavy Duty, Delicates, Quick Wash, Self Clean, Rinse+Spin, Spin Only, Deep Wash, Downloaded

  • Number of Cycle

    10

  • Number of Option

    7

  • Option List

    Delay End, Pre Soak, Extra Rinse, Sound off (Long Key), Child Lock (Dual Key), Smart Care (Long Key), Smart Control

  • Net Dimension (WxHxD)

    27.0 x 45.0 x 29.3 inches 

  • Net Weight

    127.9 lbs 

  • Gross Dimension (WxHxD)

    29.5 x 47.8 x 31.0 inches 

  • Gross Weight

    134.5 lbs 

  • Voltage/Frequency

    120V / 60Hz

Reviews

5.3 cu. ft. 3500 Series Smart Top Load Washer with ActiveWave Agitator

4.4

Recommended by 89% of customers.

Write a review
5.0 74%
4.0 12%
3.0 3%
2.0 0%
1.0 11%
Features 4.5
Performance 4.4
Design 4.6
Value 4.4
AI Functionality 4.0
AI review summary
  • Customers praise the SmartThings app for remote cycle monitoring, control, and smartphone notifications that streamline laundry management
  • Most highlight the exceptionally quiet, vibration-free operation as a major upgrade compared to previous machines
  • Reviewers love the large capacity for washing bulky items like comforters and rugs in single cycles
  • Many report clothes come out cleaner with tough stains like wine and grass removed effectively
  • Several appreciate the intuitive design, slow-close lid, and customizable water levels for convenient, hassle-free operation
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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232 Reviews

bcmadness
5 (9,999)

2025-10-12

Ramsey MN

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I’ve been using the Samsung 4.7 cu. ft. Large Capacity Smart Top Load Washer with Active WaterJet in Brushed Black for a few weeks now, and I’m genuinely impressed. The large capacity easily handles bulky loads like comforters and towels, saving me time and effort. The Active WaterJet feature is a game-changer—it helps pre-treat stains right in the washer, which is super convenient. I also love the sleek brushed black finish; it adds a modern touch to my laundry room. The smart features make it easy to monitor cycles from my phone, and it runs quietly, even during spin cycles. Highly recommend for anyone looking to upgrade their laundry setup!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Dbat7
5 (9,999)

2023-08-30

CROWLEY

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This is my first experience with an impeller type washing machine. So far I'm impressed. It holds a ton of laundry and it's great for my king size comforters and pet beds. The active water jet feature is nice for pre-treating but that is not a feature I see myself using very often. I do love the SmartThings app. That is going to come in very handy. It was easy to download and set up my appliances. I like that it lets you know how much time you have left on your cycle and it also has downloadable recipes that you can send to your washing machine to customize your wash experience further. Even my pet laundry comes out surprisingly clean.
I recommended this product.
Misantitas
5 (9,999)

2023-09-08

Tulsa

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] The washer's large capacity is a game-changer for me; I can fit in larger loads, saving time and energy. The Active WaterJet feature is a fantastic addition, as it helps to thoroughly clean heavily soiled items. The smart capabilities of this washer are just amazing, I can control and monitor the cycles remotely through my smartphone, making it convenient and allowing me to multitask. Now I don’t have to go to a laundromat to wash my big comforter cause this washer is so big that it fits perfectly fine, plus clothes came out cleaner than with my old washer I just love it. I can’t recommended enough, it’s the best I ever had. 😍❤️
I recommended this product.
wsiebert77
5 (9,999)

2023-08-14

Parker

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This washer does not disappoint. It is taller and slimmer than my old one, so it fits nicely in the laundry room. I'm a single guy, so I am really familiar with the normal washing mode. Since I have connected this washer to Smartthings, I can send laundry recipes and it helps me pick the appropriate mode. Wifi connection was easy to set up, and I got it connected to Smartthings quickly. The Smart Control allows me to keep an eye on cycles from my phone. The drum is nice and large, so I can easily fit bedding in. I love this washer so far, and I think I still have some learning to do. This has been a great addition to my Samsung/Smartthings ecosystem.
I recommended this product.
Anonymous
4 (9,999)

2023-08-14

Bixby

Capacity : 5.3 cu.ft | Colour : White Glass
4 (9,999)
[This review was collected as part of a promotion.] This washer, the Samsung WA47CG3500AW, is great for a house full of kids. The adults benefit as well, because there are so many options for washing all of our laundry. The pre-washing feature is what I have been looking for all my laundry life without knowing it. Now I don't have to try to wash things out in the kitchen and then walk them to the washer. The machine is also so large that no matter how many sports practices, events or swimming parties my boys have been to, my washer kept up with the demand. The one difficulty is the depth. I am only 5'3", and there has been some struggling with getting to the bottom, but worth it all for the efficiency.
I recommended this product.
carrieob
5 (9,999)

2023-08-28

Lampasas

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] We built a barndominum on our land out in the countryside of central Texas. It is a small place but due to our dogs and kids we realized quickly that we needed to be able to do laundry here. Unlike my original washer, this washer allows for multiple big blankets that our dogs get dirty and handles our comforters and blankets with no issues. I am shorter but don't have a problem getting laundry out of the bottom of the washer - this was my concern moving from a front loading washer to a top loading one! We also have a Samsung range that is smart things capable so we’re able to access using wifi. Pretty high tech. Set up was quick and easy (done by my husband!)
I recommended this product.
Jjeirles1
5 (9,999)

2023-08-30

Crowley

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I am quite impressed. You can put very large items in it no problem. I was surprised that it got our horse and dog laundry as clean as it does. We have never had an impeller type washing machine always the agitator type. It has a lot of cycle to choose from and the app is handy for keeping up with when it's done. We are really busy and sometimes we forget about the laundry and leave it in the washing machine for days at a time but with this app it sends you a message to let you know it's finished. The app was easy to set up and is pretty user friendly. I also really like the control buttons on this washer.
I recommended this product.
OldManEastman
5 (9,999)

2023-08-14

Aurora

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I had a washer that was ready to retire and stumbled across this campaign. I am so pleased with the way this washer takes care of my clothes. I have used a few of the cycles as well as the self clean function and they all have done amazing. I love the water jet to pre-treat as I have kids that are in sports and it helps with those small stains. I liked that when the washer thought it needed a self clean that it let me know to do that. I have also noticed how easy it is to use and I am confident that even my 12 year old is able to use it without instruction from myself. The washer is amazing and I know that it will last years to come and I will get clean clothes each and every time.
I recommended this product.
Amreea3
5 (9,999)

2023-09-08

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I had a washer that was ready to retire and stumbled across this campaign. I am so pleased with the way this washer takes care of my clothes. I have used a few of the cycles as well as the self clean function and they all have done amazing. I love the water jet to pre-treat as I have kids that are in sports and it helps with those small stains. I liked that when the washer thought it needed a self clean that it let me know to do that. I have also noticed how easy it is to use and I am confident that even my 12 year old is able to use it without instruction from myself. The washer is amazing and I know that it will last years to come and I will get clean clothes each and every time.
I recommended this product.
FreshGravy
5 (9,999)

2024-02-29

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
We purchased the combo set in December, and it has been wonderful. The washer automatically let's you know when it's time to complete a self clean. Both the washer and dryer do an amazing job. They are quiet and quick! It fits our king size comforter, no problem! The only part I was a little confused on is that it didn't come with the connection hoses for the washer.. but it was as simple as going to a hardware store and picking those up! This set didn't break the bank and does a really great job! Super pleases with this purchase.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ashpierce2008
5 (9,999)

2023-08-14

Mountain Home

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] After having a washer that didnt work amazing it is so nice to have a washer that works so well. One of my absolute favorite features that it has is the ability to connect to my Amazon Alexa and will announce when my washer is done. I am a very busy mama, wife and rancher and I need something that can cut through all the dirt and whatever gets on my clothes. This machine does exactly that. It gets my clothes clean and I love that I can pick what size I need to not waste water. One downside I have found is that this is a tall washer, I am not. I have to stand on a step stool to reach the bottom of the washer, I am 5'3" for a reference. It is a deep barrel which also means it can hold a lot.
I recommended this product.
bibi322
5 (9,999)

2023-09-08

Dallas

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] We moved into an older home and are limited by space. Needless to say, our laundry room doesn't have a sink which we really missed. We didn't even know about one feature of this washer that has become our favorite. It has a spout where you can get a stream of water to come out into the tub! While not an actual sink, it is awesome for pre-soaking something and scrubbing out hard stains. With the Samsung app, we know when the load is done so we cant start another. Which also is less loads now with this increased capacity. This has been a great purchase and we look forward to doing laundry now!
I recommended this product.
Juglenaut
5 (9,999)

2024-04-07

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
A very well excellently built washing machine from the ground up. Built to classic style standards of brands of namesake, this machine is Samsung built namesake. Excellent drum and basket guarding, fully encapsulated heavy duty drive motor, belt drive, the only thing I can see that would make this machine stellar is a recirculating pump lint trap and that will earn another star+. This machine is easy to balance and setup, super quiet and excellent washing cycles with an awesome step up drain and spin into high speed spin cycle. This machine will last a long time with proper maintenance.
Originally posted on Samsung US
Trudellcorey
5 (9,999)

2023-08-23

Billings

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] We are very smitten with this washer from Samsung. I love the ease of getting a load started, and how quickly I can load the machine and get to washing my clothes. There are a few features I really enjoy. I am getting used to the water jet, and I really hope to use it more, but on the surface it is a complete GameChanger over other machines. Second, I actually love having the middle agitator. It seems to wash my clothes more completely and keep them from getting tangled or bunched up. I need to do more studying to figure out the “downloaded” function, but I know that will come with time. For now, such a great change over the previous washer and my clothes are coming out cleaner and fresher each wash!
I recommended this product.
jacienda
5 (9,999)

2023-10-11

Ruskin

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] So far, I have really enjoyed the upgrade to this washer from my previous one! I like the new features it has. No more accidentally slamming the lid closed with the slow close lid, lots of wash options, i use heavy wash most often, and a nice shiny app to come with it as well! I like that it has an "extra full" fill option for when you have a big load you wanna cram in there. The noise level has been minimal compared to what i am used to. Its been washing my clothes very thoroughly and hasnt even gone out of balance with my big heavy king size comforter! Overall, I would recommend!
I recommended this product.
Iko B
1 (9,999)

2026-06-16

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
I DO NOT RECOMMEND THIS WASHER. While I don't have an agitator, the impeller version has very slow and gentle wash cycles that don't create enough water current for the clothes to be cleaned properly. I have calibrated and recalibrated but that makes no difference for the wash cycle power. The Heavy Duty, Deep Wash cycles, and Heavy soil settings also make no difference to the movement of the wash, they just add more time to the cycle. While the capacity of the washer is great, the slowness of the impeller seems like a big waste. I much preferred the power of my old washer.
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-06-18

Samsung

Hello Iko B, It really sounds like you were expecting that strong, active wash movement you were used to, and having the cycles feel lighter and slower can come across differently than expected. This model uses an impeller system, which cleans by moving water and fabrics through the load rather than using strong back-and-forth agitation. Because of that, the motion can feel less forceful compared to traditional agitator washers, even though it’s designed to clean in a different way. If you'd ever like a closer look at how it's running, Samsung Care is always here to support you. Please keep this reference number for your records: 1152656086. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Your insight is genuinely valued. Rachel Samsung Care

Acupofwater101
5 (9,999)

2026-05-23

SanAntonio Texas

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This washer is an absolute game changer for our household. The capacity is massive, easily handling our largest comforters and thickest bedding sets in a single load. When it comes to performance, the agitation is powerful yet incredibly gentle on fabrics. It works perfectly alongside the specialized wash cycles to target different fabric types, providing a deeply customized clean every time. We have noticed a major improvement in stain removal, as even old, set in stains come out completely clear without any pre scrubbing. Additionally, the smart connectivity features are seamless. The appliance pairs effortlessly with our devices, sending helpful notifications to our phones the exact moment a cycle finishes.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
VBaby
3 (9,999)

2025-07-20

Fort Lauderdale, Florida

Capacity : 5.3 cu.ft | Colour : White Glass
3 (9,999)
I just bought this washer 5 days ago. They only thing that I don’t like is the agitation. It’s not as strong and powerful scrubbing action as my previous washer. My Kenmore was more powerful and tough stains was easier to remove. Don’t like it is time consuming to wash a load of clothes, most cycles take a hour+ except for quick wash. Wish it was a little less time for doing a load of laundry. I like most of the features, great to be able to select my water levels too. Wish it was the same for timing of washing. Overall will recommend not a bad washer for the price tag.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-07-22

SEA Care

Hello there, We understand how you feel about the agitator on the washer. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150085287) when you message us so our team can retrieve your information. Thank you. -Kimberly

safxtacy
5 (9,999)

2023-09-08

Dallas

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] We were die hard front load washing machine loyalists, but with a bigger household now, we have a lot more laundry nowadays. With this washer we were able to cut our loads of laundry down by 1/3! Not only does it fit more, it cleans A LOT better than any front oad we had. It has a soft close lid which makes sure that I don't slam it and wake the kids up and while running Samsung has done some magic to make sure it's as quiet as possible, which in an old house is crucial. There's a reason that top load washers are making a comeback and this unit answers as to why!
I recommended this product.
Peaceful1
1 (9,999)

2026-01-15

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
This is the worst washing machine I have ever had! Constantly says that the load is unbalanced. Constantly have to spin it to get the water out. Why does the water have to be on in order to spin it a second time? There is a button for rinse and spin. I choose the spin only button and it still wants to fill with water. This machine wastes so much water. My bills are so high because of it! I don’t suggest anyone buy this. It takes a whole day to do one load. By that time I take the clothes out and have to ring them by hand and hang them to get all of the water out.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-01-16

SEA Care

Hello there, We understand the importance of a working washing machine in your home. Let's get this taken care of. Please refer to the resources below to address your concerns with your washer. Please click the link and the hyperlinks for tips. Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151854449 so our team can pull up your information when you message us. Have a great day. -John

Freshly
5 (9,999)

2024-07-15

Southwest

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This washing machine has been a gem for me and my needs! No issues whatsoever. It's quiet (so quiet, sometimes I need to be sure I started it). The app integration is seamless and is not intimidating or pushy. Most importantly, my clothes are clean and fresh. I started receiving complaints on how my old gym clothes smell. The only thing that changed is my new water softner and this amazing washer, a dynamic duo in my opinion! Just read the owners manual, follow the instructions explicitly, and register the manufacturer's warranty. Good to go!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
BariBaby
5 (9,999)

2023-09-01

SAN DIEGO

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I have to admit that I didn't know what to expect at first. I thought it would be loud and clumsy. I was amazed when I witnessed the first run cycle. The inner tub was spinning and I couldn't hear it even while the agitator was engaged. I found it to have deceptively more capacity in the inside. I was able to put in blankets with not problem. We were able to connect it to the smartthings app and have control over it. I found the dials easy to use and am very happy with how clean my laundry is coming out especially when I use quick wash.
I recommended this product.
Arsenal96
5 (9,999)

2023-09-08

Scranton

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This washer from Samsung is great. Straight to the point and big, spacious, and efficient. I say it's efficient because I could usually fit one load at a time, and now I can do double, to save time. Both with how many times I use it and the time I spend on doing laundry and using power. To make it better, the smartthings app notifies you of the time left and when the cycle is done. Even better, you can get recommendations of what to wash together and on what cycle. Great features overall and leaves all my clothes squeaky clean. 👌🏽
I recommended this product.
luigi2bad
5 (9,999)

2023-09-22

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] We have been using this washer for a few months now and we have been blown away by it. First of all, it is very quiet and at times I forget it is going. Second of all, it does such a quick and great job of removing odors and stains from our clothing. Even considering it has been years since our last washer, it has been very user friendly and the Smart Things feature has been very easy to use. I love that we can keep up with our washer and dryer on our phones no matter whether we are home or not. Highly recommend!
I recommended this product.
Anthony615
5 (9,999)

2023-10-11

Lebanon

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] The top loader washer is a dream for our family of 6. The amount of clothes you can fit in one load is unbelievable, along with how efficient AND quiet it runs. There are so many settings to choose from, and stains stand no chance. The smart tech capabilities are incredible, and the app/TV notification when the load is finished is the icing on the cake. We also love the cosmetic look of the modern design and happy that it compliments our laundry room perfectly. I highly recommend this product.
I recommended this product.
heidi267
5 (9,999)

2023-08-14

Sherwood

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I am pleasantly surprised by this Samsung washer. The digital display and settings options makes choosing the right settings really easy. The capacity of this washer is huge and without a middle agitator I’ve easily washed large and bulky items. It is deep and even though I’m tall I really have to reach for items at the bottom of the washers. A shorter person might have a hard time reaching. I am getting very clean clothes with minimal detergent. Overall I’m thrilled with this purchase!
I recommended this product.
EMZZ
5 (9,999)

2024-07-11

Texas

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I bought this in April 2024, I've had it for about 3 months now. Honestly it's a really good washer, the only thing I don't like about it is that the self cleaner is too frequent. After you've done a load of laundry the machine stays turned on and suggest the self cleaner, it's about an hour long cycle, which in my opinion is a waste, if only it didn't suggest it so frequently it'd be perfect. Overall it's great, plenty of room especially for those big loads. I've had no issues so far.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
LanLuvs2Wash
5 (9,999)

2024-11-01

Mount Airy, MD

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
Love this washer and not just because anything is better than the 32+ year old beast that finally died. Does a great job, controls are straightforward with plenty of options without being daunting. Love the clear lid. The size allows doing a bedspread at home rather than going to a laundromat for it. Spins well so drying time is less than with my old beast. Quiet while running and someone had fun with the control sounds, very punny to have The Trout Quintet as the cycle end sound.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
kittycat0328
5 (9,999)

2025-06-18

Tampa, FL

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I am very satisfied with my washer, purchased via a wholesale distributor. It cleans efficiently and my clothes seem very clean. I love the cute series of tonations it plays at the end when my load is done - it is like it's singing me a song! My happy washer is glad the work is done. The app is helpful, because it alerts me when my load is almost done on multiple devices. I'm impressed with the performance of this product, I think it's one of the best washing machines I've used.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
James
5 (9,999)

2025-10-06

California

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] The unit has many useful smart features. We linked ours up to let us know as soon as the cycles finish so we are never forgetting to finish our laundry in time. It's quiet, efficient and looks beautiful and sleek. This is my first non agitator washer and is much bigger and gets all our laundry done faster then ever. I love the unit and would purchase Samsung again. I got it during a promotion that added extra year of warranty to the unit and so far it's run wonderfully!
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
L123
1 (9,999)

2024-04-08

Orlando,FL

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
The washing machine is not functional at all, its axis is not strong enough when it spins to dry the clothes, it seems that you have to weigh each side to balance the clothes so that they do not stop, every time I wash clothes I have to arrange all the wings clothes so that the washing machine does not crash, I really feel robbed and a terrible team, the quality control of this team did not realize this, I personally hope that no one buys these washing machines anymore.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-04-09

SEA Care

Hello there, We know how disappointing it is to deal with an unbalanced washer. We're here to help. If your washer gets unbalanced and stops the washing, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial. Samsung washing machine won't spin or won't stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Please see page 30 under the "STEP 5 Determine the load capacity" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202401/20240118131419104/OID65777_IB_WA3500C_EN_240110.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147027660) to help our team pull up your information. Have a great day. ^Camille

Cathie Currie
3 (9,999)

2024-07-15

Capacity : 5.3 cu.ft | Colour : White Glass
3 (9,999)
Needs to have the deep water option on normal wash cycle. Low water agitation is too hard on fabrics.
Helpful?

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
jkhydn
5 (9,999)

2023-08-14

Las Vegas

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This Samsung washer is a real beauty. Many cycles to choose from. I love the lid is soft closing. It has a beautiful tinted lid. It doesn't twist up your clothes. It has the built in waterjet, this is so convenient. I can reach the bottom taking the clothes out. Connection was very easy to smartthings. My Samsung machines are located in my garage so I am delighted to get notified when the machines are done. I think this is the nicest machine I have ever owned.
I recommended this product.
Anonymous
5 (9,999)

2023-09-14

Georgetown

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] We have a large family with 4 kids and 5 dogs. We do multiple loads of laundry per week of clothes and then additional loads of towels and blankets that are dirty with dog hair and dog stink! This washing machine holds multiple blankets at a time, which is a great time saver. It does not get unbalanced even when washing large comforters. It is nice to be able to set the Soil level and I also have used the Heavy Duty, Deep Wash and Bedding selections often.
I recommended this product.
Samsung House
5 (9,999)

2025-10-28

Virginia Beach, VA

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This is our third Samsung washing machine. The features, performance, and design get better with every upgrade. This has performed the past 5 months without an issue. The technology is superb how it works with the Samsung Smart Things app and integrates with other Samsung technology. We get notifications on our Samsung televisions that the washer has completed it's cycle. A very wholistic home appliance experience with quality we have come to expect.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
JennyVB1
5 (9,999)

2023-08-14

Woodruff

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] The Samsung 4.7 cu. ft. Large Capacity Smart Top Load Washer with Active WaterJet is very nice. It came packaged very well to prevent damage during shipment. The wash is super quiet. I downloaded the SmartThings app so I can schedule when I want my laundry to be done by and it sends me a notification when the cycle is complete. There are 7 different washing options for my different washing needs. I really like the soft close lid and the crisp design.
I recommended this product.
Chemist1981
5 (9,999)

2023-08-14

Gainesville

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] So the Samsung Large Capacity Smart Top Load Washer DVE47CG3500W looks a bit different than what you normally see. They have a flat clean look that I like, For both units the Smart things app is cool. I particularly like the ability to remote start things. It is also nice to get an end of cycle warning. The washer is loaded. It has all sorts of cycles and I really liked the built in water tap. No need for a separate laundry sink to pretreat. It does well with vibration, and the lid closes slowly 9not smashing down. I was concerned about a top load washer, bit it is actually easier to move items to the dryer without dropping them on the floor. It looks good, self-cleans, and does everything well. The clear top is a cool feature, and I found myself watching the clothing being cleaned. Most important: It gets my dirty clothing clean.
I recommended this product.
GreatReclaimer
5 (9,999)

2025-12-20

Minnesota

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I've been using this washing machine for about 6 months now and I don't have any complaints. I was leary of going back to having an agitator, but this machine has put my worries to rest. I've been doing about 4 loads a week with this and it keeps up. I love that it notifies me on my watch or phone when the cycle is complete. It even tells me when to run the self cleaning cycle. I would recommend this to everyone looking for a replacement!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Logssvk
4 (9,999)

2025-06-03

Washington

Capacity : 5.3 cu.ft | Colour : White Glass
4 (9,999)
[This review was collected as part of a promotion.] Overall great washer, would have given 4.5 but there is no option to give half star. On the pros it is smart/WiFi connected. Can control it via Smart things. It was automatically detected and was easy to paint and get notifications. On the washer performance, cleans well, haven't noticed any concerns. The only cons are the time it takes is slightly higher compared to other washers I owned, also seems to consume slightly more water .
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Gpatt
5 (9,999)

2024-10-28

Elk Grove, CA

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I bought this Samsung 4.7 cu. ft. Smart Top Load Washer as a replacement to my old Samsung Washer which was producing old gunk when washing. It has good capacity with many top load settings. I like the Smart feature which notifies me on my Smartthings app when washing and cycle is done. The only issue I have is it is a little noisy but bearable compared to my old Samsung Washer. Overall it is a good washer and get's the job done!
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
DianaKatz123
5 (9,999)

2023-08-14

Northridge

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] After having my old washing machine for 10 years I knew it was time to replace it. The Samsung large capacity top load washing machine washes all my clothes and bed spreads very easily and thoroughly. The smart things app make it easy to access my progress for each load without having to be in the laundry room. I like the features and the ability to wash different types of clothes with various settings. All from my fingertips.
I recommended this product.
Elijah2002
5 (9,999)

2023-10-11

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This is a great washing machine, and has a ton of great features. The cycles are easy to understand, and I like that you can adjust the water level for each load of laundry to make sure you aren't being wasteful. I like getting notified on my phone when a load of laundry is done. I also discovered that you can view alerts and status of the washer in the SmartThings app. This is so much nicer than our old washing machine.
I recommended this product.
michelle1563
5 (9,999)

2023-10-11

Sidney

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This washer has been the perfect upgrade to our new nome! My husband and I are newlyweds and merged two households this summer. We replaced our Maytag washer and I couldn’t be happier! This washer not only gets clothes cleaner, it is quieter and more energy efficient. The smart feature is so handy, and the capacity accommodates our busy family’s needs including bedding and loads of towels! Highly recommend.
I recommended this product.
Samsung User
5 (9,999)

2023-12-07

Nashville, TN

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
Purchased on Black Friday deal, and I am loving this machine! I got the impeller version, and I love how much room the machine has. The best feature is that it links with Smart Things and I get a notification when my machine is done. No more forgetting to put the wash into the dryer and then having to rewash because I forgot… This is a great machine that cleans well and has great features and options!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Cece
5 (9,999)

2026-03-26

Lees Summit

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
I absolutely love my washer and dryer. After going 6 years without a washer and dryer and the extreme cost having to washer at the laundromat was insane. I love that I can fit my queen size comforters and the wash and dry time is not long as well. Definitely easy to setup and connect to the WIFI. With the detergent I use and the amount of wash settings I also notice how the stains are being removed.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Stephanie
2 (9,999)

2025-04-17

Minnesota

Capacity : 5.3 cu.ft | Colour : White Glass
2 (9,999)
My husband bought me this washing machine about 6 months ago. It makes the most gawd awful noise when spinning. I have tried troubleshooting and replace the bearings but it still does the same thing. I barely have anything in the washing machine. No matter what I try it creates the same noise. I have never overloaded it. I keep the middle clear and arrange clothes or towels around the sides.
Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-04-22

Samsung Care

Hi Stephanie, We understand how frustrating it can be to have a noisy washer. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148860346) to help our team pull up your information when you message us. Thank you. -Ricardo

KulpFamily6
5 (9,999)

2023-08-25

Littleton

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This washer has been amazing. We have 6 people doing laundry in our house and haven’t had any issues with this washer being run multiple times nearly every other day. There’s plenty of space for even a comforter and the SmartThings Samsung app just puts this washer over the top with regards to convenience - I’m notified when the load finishes through there as well as a fun song plays
I recommended this product.
Lyssamae01
5 (9,999)

2023-08-14

Lincoln

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I replaced a pretty old, well used front load washer with this Samsung washer and now I feel spoiled! I was surprised at just how many clothes you can wash in one load with the large drum capacity. It has an agitator and I was still able to wash a king sized comforter! I love that it has a deep fill setting which is necessary for large loads. I have a Samsung phone, so already had the Smart-Things, but connecting the washer to it was quick and easy. The app has a ton of "laundry recipes" which are helpful if you don't know which of the many washing cycles to use. It's also nice to be able to see where you are at in the washing cycle without going out to the laundry room. Another thing I really like is the built in waterjet - I have found this super helpful when pretreating the many stains that are on my kiddos clothes. My only complaint is that it is kind of noisy when the agitator is turning during the wash cycle.
I recommended this product.
Lyndseylas
5 (9,999)

2023-08-18

Tulsa

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This is the best washer I have ever owned! It cleans better than any washer and has a huge capacity! My favorite function is the smart feature that allows me to control many of the options right from my phone! I highly recommend this washer to anyone looking g for a great washer than will thoroughly clean, has tons of options, looks great and has a large capacity!
I recommended this product.
Samsung sucks
1 (9,999)

2025-02-16

Florida

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
This washing machine is the biggest piece of junk do not waste your money, Doesn’t last over a year until it candle handle any size load of laundry and becomes unbalanced and just keeps wasting water and electricity It literally became unbalanced while I was doing a load of laundry rags…. Waste of money do not purchase, Maytag is 10000 percent better
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-02-18

SEA Care

Hello there, We all know the frustration you experience with your washer. We are here to help you. Here are steps on what we can do with your washer that gets unbalanced. Click on the embedded words and choose "No" under "Did this resolve your issue?" option to access the complete details. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148433446) to help our team pull up your information when you message us. Thank you. -Kimberly

Kia1
5 (9,999)

2025-03-29

Cleveland, ohio

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
I absolutely love my washer!! I had an horrible experience with my first washer and dryer set, it was used. This is my second set and it's brand new. I must say this is a whole new level unlocked washing experience for me. It has lots of space for big loads and it's quiet!! I absolutely love my washing days now. Great product and excellent choice!!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ownwrseenyme1
5 (9,999)

2023-08-15

Castroville

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] The Washer is quiet and cleans clothes well. It is efficient and alerts me when my laundry is done via Smart Things. The digital display is easy to read. The see thru top glass allows you to see the washer doing its cycle or to view when your laundry is done. The detergent/bleach/fabric softener tray is very conveniently located and accessible.
I recommended this product.
Wei78831
5 (9,999)

2024-12-16

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
I love the top load design. It is easy to use. The size is great, not too big, not too small.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Alyssa
5 (9,999)

2026-03-25

Pennsylvania

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I purchased the Samsung washer and dryer in July 2025. I wanted a washer with an agitator and that had good durability and large capacity. I love the different options for cycles and the fact that the washer connects to my WiFi to notify me if there is an issue or when the load is done. I have not had any issues thus far and would recommend!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
GingerKulp
4 (9,999)

2023-10-03

Littleton

Capacity : 5.3 cu.ft | Colour : White Glass
4 (9,999)
[This review was collected as part of a promotion.] This Washer has been wonderful. There’s plenty of space for even a Queen size comforter. With having a larger family, laundry is easy now. The SmartThings app adds to the level of convenience - I’m notified when the load finishes through our TV as well and app on our phone! The top load has a glass top that gives it a nice style point..
I recommended this product.
brettman717
5 (9,999)

2025-10-06

oklahoma

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I love my new washer and dryer! My close friend has the same set and I fell in love. Being able to start it from you phone is great! The sleek black color of them is timeless. I can put quite a bit of clothes inside of each which is great! It works well and gets done way faster than my old one. I love them! Also they are affordable!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Kassi210
5 (9,999)

2023-08-14

Hampton

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] As soon as I got this washer, I immediately connected it to my Samsung Smart Things phone app and my voice assistance service. I haven't had a new washer in over 7 years so I was really excited to have a smart device. I did have a little bit of a learning curve, getting used to a new appliance with more washing options. Therefore, one of my favorite features on the Smart Things app is Laundry Recipe. I can input what I want to wash and it will suggest the best setting to use. As long as my washer is on, it can then send the recipe to my washer. Another of my favorite features is using Smart Things to check on what cycle of the wash my clothes are on and how much longer it has. I can even use my voice assistant service to ask how much longer the load has to wash if I want to go hands free. Additionally, it does a great job of removing dirt, tough stains, and even odors from my family's clothing. I am so glad I chose this device! I highly recommend it!
I recommended this product.
Jdwash2wear
5 (9,999)

2025-09-15

Las Vegas, NV

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This Samsung top load washer is not only beautiful, it’s also very easy and simple to use. Spend a few minutes going through the washer instructions and you’re ready to use and enjoy your smart washer. A ‘three’ different water level is a nice feature. A single garment “wash and dry” of the washer is also an excellent feature.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
johnsonam93
3 (9,999)

2024-02-12

WI

Capacity : 5.3 cu.ft | Colour : White Glass
3 (9,999)
The size is good, and the appears is good. But loads that I do with sheets and blankets, there are always dry spots. Sometimes it's a full circle of dryness with the sheets pulled tautly. Also as a shorter person, I cannot reach the bottom of the tub to gather the laundry without stepping on a stool and almost falling in.
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-02-13

SEA Care

Hi Johnsonam93, We understand how you feel about your washer. We're here to help you. We would love to speak to you directly to learn more details about the dry spots on your laundry and to provide further assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us  Please provide us with this reference number (1146846001) to help our team pull up your information when you message us.  Thank you. -Kimberly

Dan b
5 (9,999)

2024-10-28

Massachusetts

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] Upgraded from an old maytag washer, with no agitator it allows for twice the load size and is super quiet. Love it. And it give me a notification on my phone when laundry is done so I can continue my day to day tasks without forgetting about the laundry. All I do is hope it lasts atleast half the life of my old mayday did.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
AliVB
5 (9,999)

2023-08-21

BOILING SPRINGS

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This Samsung washer is very stylist and high quality. There are 10 preset washing cycles and 5 temperature settings. From a small load to and extra-large, this washer has it all. I like the Wi-Fi capabilities and notifications you can set up through the app. I would definitely recommend this washer to future purchasers.
I recommended this product.
Redflag
5 (9,999)

2025-12-30

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
Love this washer. The 5.3 cu. ft. capacity is perfect for big loads like towels and bedding, and it still cleans really well without being rough on clothes. The smart features are actually useful, and the machine runs smoothly and quietly. Easy to use, lots of cycle choices, and it finishes loads fast. Totally worth it.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Britney
5 (9,999)

2024-12-28

Wisconsin

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
I bought this washer back in October. Minus a problem from delivery personnel, I haven't had any issues. I truly love this washer. My clothes have never been clearer. I also love the option for "laundry recipes" that I can send to my washer. I wish I would have bought the larger one but for now this is perfect.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Karloo
1 (9,999)

2026-06-24

Washington State

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
This washer leaves HORRIBLE stains on clothes. I have ran the "clean cycle" every time it's recommended, and we have deep cleaned around the bottom drain area. It leaves 2" rust colored marks each load. It is especially noticeable on whites. It has ruined SOOO many clothes. Would NOT recommend this washer.
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-07-07

Samsung

Hi Karloo, we understand how much you rely on your washer, and we'd like to help with the experience you've shared. There are a few things that can cause stains to appear on clothing, including iron minerals in the water supply. We've included a guide below with helpful tips to improve your wash results: https://www.samsung.com/us/support/troubleshoot/TSG10007319/ Thank you for doing business with Samsung. Jeffrey Samsung Care

Kavman
5 (9,999)

2025-12-19

Lewisville, TX

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] My washer is a great addition to my laundry room. Love how big it is and holds a lot. I also love how many features it comes with and is compatible with my Alexa so I know when it’s completed. It also has a great cleaning feature which lets me know that it’s ready to be cleaned after a certain amount of cycles.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Abbie
1 (9,999)

2026-04-25

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
I can almost never get the washer to spin. It is consistently unbalanced. I take the clothes out and rearrange them multiple times. I have reduced load size. I have calibrated. Nearly every cycle I am getting an error and dealing with sopping wet clothes. It takes hours to do one load or to dry the wet clothes
Originally posted on Samsung US
Response from Samsung:
2026-05-05

Samsung

Hello Abbie, Your feedback sheds light on how reliability factors into daily routines when dependability is expected from a washer. Top‑load washers rely on balanced loads, stable leveling, and responsive suspension to move smoothly into high‑speed spin, and when any of those elements are disrupted, the unit may pause or retry to protect the wash system. This guide offers helpful steps to support smooth, steady spinning performance. https://www.samsung.com/us/support/troubleshoot/TSG10003485/ If the behavior you’re seeing continues after reviewing the guidance, our Samsung Care team can look more closely at your model history, prior service, and available support options. Please keep this reference number for your records: 1152455375. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

210Jasso
5 (9,999)

2023-08-14

new braunfels

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] The Washer is Quiet. The Easy to read Digital display comes in handy. It has sleek look goes well with my area. The see thru lid is a cool feature and the easy to fill soap and fabric softer tray is very accessible. The Smart feature lets me know what cycle it's in and when the laundry is done or off balance.
I recommended this product.
Denise
5 (9,999)

2024-07-24

Richmond, TX

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I purchased my Samsung washer 2 months ago. I am very happy with everything. It runs more quiet than my old washer which is a huge plus for me. The settings are easy to use. I absolutely love the musical tone at the end of the cycle. Overall, I am pleased with the purchase and would definitely recommend it.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ChristiK
1 (9,999)

2025-08-24

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
This washer is terrible. I have had problems since we got it a week ago. Every load comes up error DC4. You troubleshoot, get a load done and it happens again. Everytime the load is either unbalanced or it's not draining right. The lid lock does not unlock, so your clothes are stuck in there, so you can't try to make them balanced. Once the lid does unlock ( I can't find a switch to switch the darn lid lock off). You have to take everything out that is now drenched and try to figure put how ro balance it. Plus this should have an automatic water level setting. I shouldn't have to choose it every darn time. Why get a digital washer if it doesn't come programmed. Worst washer ever. The dryer in this pair sucks too. Foor is flimsy and should have a handle at the top not just on the side. Door doesn't open very far. Plus the darn thing is like 2 inches off the ground so you have to squat to get your things out. The design team for this pair should be fired if they haven't been already
Originally posted on Samsung US
Response from Samsung:
2025-08-25

Samsung Care

Hello ChristiK, We understand the disappointment about your experience using the washer and dryer. Let us help. The washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. (This may not be applicable on some cycles.) Here is a link with information about the washer error codes. Check the guide and select "dS, d5, FL, LO, L0, dE, dE1, dE2, dC*, dC1, dL, 1 dC, 1dC4, 1dC1: Door error" for recommended actions. We suggest watching the attached video for other helpful tips about door errors. The washing machine displays an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code Below is a link to troubleshooting a shaking washer. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guides, which you can watch from beginning to end, are also attached. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016 We have provided the troubleshooting link to help when a washer does not drain. It also includes other resources to check when the washer is level, clean the unit, and watch a video from start to finish. Samsung washing machine does not drain: https://www.samsung.com/us/support/troubleshooting/TSG01001013/ The link below contains the troubleshooting steps for the locked washer door. Samsung washer door is locked. https://www.samsung.com/us/support/troubleshooting/TSG01001983/ You may also check page 53 of the user manual for other recommended actions when the washer shakes, page 54 when the washer door is locked, and page 55 when the washer does not drain. https://downloadcenter.samsung.com/content/UM/202505/20250515142134647/OID65777_IB_WA3500C_EN_250508.pdf For further assistance with the dryer, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150487792 to help our team pull up your information when you message us. Thank you. -Angelica

KyleQ
5 (9,999)

2023-08-14

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] Samsung washing machine is very user friendly and is able to handle large loads of clothes. I love the ease to switch the type of load being washed and the capacity of the washer. It’s is very speak and stylish and very user friendly. Would highly recommend that you purchase this product for your home.
I recommended this product.
StlLynn
5 (9,999)

2026-03-25

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] Had the washer almost 2 months and use it weekly. So far there are no issues. Enjoying the washer and the notifications with the SmartThings app. Large deep capacity that is easy on me since I'm tall. Like the quick wash when in need the items quicker and want to conserve water. Recommend the washer!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Yesse
5 (9,999)

2025-10-28

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I love e this washer I can fit so much clothes in it and there is so many different settings for what you need. The absolute best part is I can control it with my phone which comes In handy since my laundry room. Is on the 2nd floor. Leaves my clothes clean every time. And doesn't take up much space
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Zoer
5 (9,999)

2025-06-19

Rio Rancho NM

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I needed a new washer and have had great experience with my Samsung dishwasher. I love all the options of this washer including the water jet option. I also love the sanitize option to clean the washer to keep it fresh. This washer actually gets my clothes clean unlike other brands I have purchased.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Carsto29
5 (9,999)

2023-08-14

Coal Township

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] Love the lid is see through and locks when in use. It's a huge capacity o was amazed how big it was. So glad we took the jump and get them ...too nice for my basement hahaha but clothes are clean and works well .. love the app that goes with it let's me know when it's done . It's very quiet .
I recommended this product.
Unsatisfied customer
1 (9,999)

2025-05-09

El Paso

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
I own this trash. It never runs a full cycle. Spin only will resoak clothes wasting water then get unbalanced again and you have to start over. Every time it stops it bangs around very loud. I changed the heating element to the dryer twice already. Third time was the charm. Don't buy this trash.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-05-12

Samsung Care

Greetings! It’s incredibly frustrating to deal with a machine that constantly disrupts your day instead of making things easier. We are here to help. I have shared a Samsung link below to help with your experience. The link has six checkpoints, you may skip the third since it applies to a front-load washing machine. The link has hyperlinks that can be visited for additional help. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149122703 to help our team pull up your information. Leo

ecokie
5 (9,999)

2023-10-11

Randolph

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] So I never thought a washer that connected to an app would make a difference but it really does! Connwcting the app to Alexa allows for an announcement on all your devices letting you know the cycle is done, great for those laundry rooms that are in the basement or garage where you might hear the cute melody that plays at the end. I check the app to see how much time is left all the time. Plus the app allows you to see the energy usage or start the washer when you're away from home. Besides all of that are all of the options to choose, from normal to bedding to quick wash for when you're in a hurry and more. The best part is the water jet, it's like a faucet in your washer! No more do you have to scrub your items in the bathroom or kitchen then drip water across the house to throw it the washer. All the mess can be contained by using the water jet located next to the detergent and softer drawer. I couldn't be happier with my new washer, it's so easy to use and makes laundry a breeze to do.
I recommended this product.
KayKay
5 (9,999)

2025-10-06

, Port St lucie FL 34987

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] Absolutely love the large load capacity as well as the performance of this washer. The resin is modern and sleek with an easy to clean exterior. The wash cycle features give a broad range of washing from a quick wash to a deep soak. The technology is up to date and easy to connect to home WIFI
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Wckdz
4 (9,999)

2024-02-01

Tx

Capacity : 5.3 cu.ft | Colour : White Glass
4 (9,999)
[This review was collected as part of a promotion.] I'm really happy with my new washer. Best one I've owned to date, even better than my smart LG. I love how all my samsungs communicate, so when my clothes are done ill never forget. All the features are perfect on this machine for my different clothes I need to wash. Definitely worth the buy
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Samsung user
5 (9,999)

2025-09-18

Jacksonville, NC

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] Switched from a big front load washer to this model and was worried that I would not have as much room and would have to do additional loads. It has been great so far and does a great job of removing as much water as possible. Love the look and have received several compliments on it so far
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Usman62130
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-12-03

Capacity : 5.3 cu.ft | Colour : Black
5 (9,999)
Samsung is the only one who can get a good price for and every thing that is sold is sold for the price it was paid to buy and it was a lot cheaper to get the phone for free so it’s a lot better for the phone and I don’t think it would cost much but it would cost more to get it and it
I recommended this product.
Helpful?
Originally posted on 5.3 cu. ft. 3500 Series Smart Top Load Washer with ActiveWave Agitator(WA46CG3505AVA4)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
lovelygirly06
5 (9,999)

2023-08-21

Louisville

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] The dryer has been amazing too. I like that the dryer has a timed dry, a quick cycle, and a wrinkle setting. Clothes get dry super fast. I have! Unique setup and it fits perfectly. Also, they both are very quiet so the smart things app comes in handy to know when they both are done.
I recommended this product.
Flurry
5 (9,999)

2026-03-26

Tampa Florida

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I love the capacity of this washer. Also having the agitation gets my clothes nice and clean. There are alot of different cycles including a little wash area where I can do my stain-removal. Connectivity was something I didn't know I needed until now. I love having that feature now.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lunden
1 (9,999)

2025-11-05

Alabama

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
This washer is junk. Do not waste your money on this. The only time it doesn’t end up unbalanced every spin cycle is when it’s empty. Small loads of clothes end up taking hours because it becomes unbalanced. And bedding… forget it. It’s so bad I’ll never buy anything Samsung again.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-11-07

SEA Care

Hello Lunden, We all know the frustration you experience with your washer. We are here to help you. Check out the link below for steps to take with your washer that becomes unbalanced and takes a long time to finish a cycle. To access the complete instructions, click on the embedded words and select "No" under "Did this resolve your issue?" for more details. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151254488) when you message us so our team can retrieve your information. Thank you. -Kimberly

JKuz
4 (9,999)

2024-09-13

Capacity : 5.3 cu.ft | Colour : White Glass
4 (9,999)
[This review was collected as part of a promotion.] I purchased about 2 months ago. I love the capacity, 5.4. I was surprised it doesn't have a 15-20 quick was cycle. It doesn't get as much water out after a spin cycle which means I need to put it in the dryer longer. I like the location of the softener and detergent dispenser.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Richmondgirl
5 (9,999)

2026-05-21

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] Highly Recommend! Smart, Sleek, and Efficient. I absolutely love my new Samsung washer and dryer set! The sleek design looks amazing in my laundry room, and they have been completely trouble-free. What I Love: Smart Connectivity: It syncs seamlessly with my Samsung phone, watch, and TV, which is incredibly convenient. Plus, the little tune it plays at the end of a cycle always makes me smile. Massive Capacity: The washer tub is incredibly deep and handles large loads with total ease. Note: If you're on the shorter side like me, you might want to keep a step stool or a grabber tool nearby to reach the bottom! Clothes are clean and fresh when complete. Fast Drying: The dryer works quickly and thoroughly. I usually stick to the timed dry setting for simplicity. It doesn’t have an interior light, but honestly, I don't miss it at all and it wouldn't change my mind about buying it. With so many great features tailored for homeowners, I highly recommend pulling the trigger if you’re on the fence. I hope this helps!
Originally posted on Samsung US
shortney1
5 (9,999)

2023-08-15

Graham

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] I have wanted a new washer since I moved into my house 3 years ago but we really couldn't afford a new one. When this opportunity came up to get this I was so excited. It was a huge savings on price which helped us afford it. But moving on. I am so amazed at this washer, it is sooooo quiet. I love it. I have a 7 month old and to have a washer that is quiet is amazing. (Wish I would of had it sooner) even during the spin cycle it isn't loud like most are. And it also doesn't shake like a earthquake like my old washer. It has the app which I will admit I am not very tech savvy and I probably won't use it often. But I do find it handy to get a notice when the load is done washing. Because again it being so quiet I don't hear when it's done. Which is a good thing, but then I forget for a little while and have to put in the dryer a little later. I have noticed it spins very well and gets a lot of the water out which is good. Cuts back on dry time. I definitely recommend this washer to anyone looking to buy a new one.
I recommended this product.
Kailyana
1 (9,999)

2025-03-31

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
My dad bought this washer a couple years ago and it worked for a year and a half until it kept coming unbalanced. Currently, It's taking me almost an hour to wash 6 small pieces of clothes. This washer is a piece of junk. And I don't think fixing it will help anything.
Originally posted on Samsung US
Response from Samsung:
2025-04-02

SEA Care

Kailyana, we understand the inconvenience of dealing with an unbalanced washer. Let us help.  We recommend checking the resources below for steps to take if the washer goes unbalanced. Please click on the embedded word and, choose the "No, Did this resolve your issue?" option to access the complete diagnostic. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148706261) to help our team pull up your information. Have a great day. ^Camille

JDR105
4 (9,999)

2026-03-25

Capacity : 5.3 cu.ft | Colour : White Glass
4 (9,999)
[This review was collected as part of a promotion.] I like the smart features — getting notifications on my phone when the cycle is done and reminders to run the self clean is helpful. My only complaint is that there’s a mildew smell after each load (the clothes are fine), but that may be because of our hard water.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Steve
4 (9,999)

2025-10-28

Capacity : 5.3 cu.ft | Colour : White Glass
4 (9,999)
[This review was collected as part of a promotion.] I had two washers — one for my home and one for my mom’s house. Both of us loved its performance. It’s very quiet during operation and cleans clothes very well, just as expected. The only downside is that it doesn’t fill with enough water to soak the clothes fully
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sevan
1 (9,999)

2025-06-26

Michigan

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
I’m extremely disappointed with both the Samsung washer I purchased and the customer service experience that followed. The washer has never pulled hot water, which is a basic and essential function. I reached out to Samsung for warranty service, and they sent a technician. Shockingly, the technician claimed “there’s nothing wrong” – even though the washer still does not use hot water at all. It was clear that no real diagnostic was done. When I contacted Samsung’s customer service and warranty support team again, I was told “there’s nothing we can do about it.” This is completely unacceptable for a product that’s still under warranty and clearly malfunctioning. I trusted the Samsung brand, but this experience has been nothing short of frustrating. Poor product quality is one thing, but the lack of accountability and basic customer support is inexcusable. I will not be buying another Samsung appliance, and I strongly caution others to consider a different brand – especially if you expect your warranty to mean anything.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-06-30

SEA Care

We understand the importance of a working washing machine in your household, Sevan. Let's help you out. Please refer to the resources below to rectify your washer's concerns. Please click the link and the hyperlinks and watch the embedded video for tips. Washing machine fills with the wrong temperature water: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149787215, to help our team locate your information when you message us. Have a great day. -John

Gilot
5 (9,999)

2024-07-23

New-York

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This Samsung 4.7 cubic feet high-efficiency smart top load washer offers a spacious interior that can accommodate extra-large loads, making it a suitable choice for households with heavy laundry needs. Its powerful performance ensures efficient cleaning results.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
815peaceandlove
4 (9,999)

2023-08-14

LOCKPORT

Capacity : 5.3 cu.ft | Colour : White Glass
4 (9,999)
[This review was collected as part of a promotion.] It is a quiet machine when running. I really missed the top loader option. It also makes the best sounds!! I definitely noticed the reduce noise technology. I also downloaded the app and love that it gives a notification when it is done running the cycle.
I recommended this product.
Cameron
1 (9,999)

2025-11-16

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
nothing but problems. Setting it up the instructions say to level the machine, but it dose not give instructions where to place a level. There is nothing on the machine that is level its all slanted or has curves. The machine takes for ever to wash there are too many features, we only use two or three. The added technology has just over complicated washing cloths. Due to this the efficiency discussion is a waste of time because it takes hours to wash a load. We can not fill the machine to capacity because it simply dose not wash properly then spinning out is a whole other issue. It most often is unbalanced and I have researched on line how to fix it and it is all useless information. I am looking to replace mine with something that resembles an older style and has less features. My wife literally hates this machine. It has doubled our time to do laundry. Then it dose not always get the cloths clean as we would like. I would avoid at all costs. If you want one you can have mine to try and you will learn it is over complicated junk.
Originally posted on Samsung US
Response from Samsung:
2025-11-18

SEA Care

Hi Cameron, We can't even imagine how you felt about your washer experience. We will do our best to help you in every way possible. This washer model detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. Below is a link to help you with the spinning performance of your washer, to level and when it becomes unbalanced. Please check the embedded words and click "No" under "Did this resolve your issue?" for more information. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Additionally, here are some suggestions for what to do with your clothes that don't come out clean. For more information, click on the hyperlinks in the steps. Clothes are not clean after washing in the Samsung washer https://www.samsung.com/us/support/troubleshoot/TSG10007402/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151349034) when you message us so our team can retrieve your information. Thank you. -Kimberly

Cahleo
5 (9,999)

2025-12-21

Winter Springs, Florida

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] This washer is so smart that you think it knows how to wash your dirty laundry better than you. The settings are easy to use and understand without using a lot of laundry soap. Not only does it clean large loads and/or small loads it can do it all.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
CARTER
5 (9,999)

2025-09-15

Florida

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] Ive had this washer for 10 months now and I have to say this is a great deal. Self cleaning feature is great. Sleek look and very simple to connect to wifi. Connects to my samsung tv to alert me when the cycle is done. One of my best purchases!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Tracy
4 (9,999)

2024-09-30

Capacity : 5.3 cu.ft | Colour : White Glass
4 (9,999)
[This review was collected as part of a promotion.] Absolutely love this set. Very cool looking and some great features. I personally love having the wifi to tell me when the cycle is complete. Would have gotten 5 stars but my only complaint, very deep so have to use a step to get everything out.
Originally posted on Samsung US
Dnnyboi
5 (9,999)

2025-06-18

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] Love this washing machine especially the smart wifi capabilities so even if im not home I can start or stop a load of laundry when needed right from my phone and the song it plays at the end is also great as a reminder that clothes are done
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Me123
5 (9,999)

2025-09-15

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] Does A really nice job of drying the clothes when you use the time setting, but when you use the normal setting, the clothes are still damp, but it says they’re dry because it senses the dryness. I don’t know what that’s about but simple.
Originally posted on Samsung US
tdcd
1 (9,999)

2024-07-10

Burton Michigan

Capacity : 5.3 cu.ft | Colour : White Glass
1 (9,999)
I hate this washer it is always unbalanced. i have spent 3 hours doing 1 load it is ridiculous. I have to go into the washer and move the laundry around and it is still off balance. I am so frustrated every time I do laundry.
Originally posted on Samsung US
Response from Samsung:
2024-07-11

Samsung Care

Greetings, We can imagine how it feels to deal with a washing machine that keeps having an unbalanced issue. Let us extend our help. I have shared a link below for a step if your Samsung washing machine is unbalanced and takes too long to finish a cycle. Please watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01000997/ If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147320931, which will help our team pull up your information. ^Rainly

Nickndew
5 (9,999)

2025-10-06

Crooksville Ohio

Capacity : 5.3 cu.ft | Colour : White Glass
5 (9,999)
[This review was collected as part of a promotion.] The washer is pretty quiet for what washers are normally and it can hold a lot more than what it probably should without sacrificing on performance. All together this washer is absolutely a 10 out of 10 I definitely recommend!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

User manual & downloads

User Manual

ver 1.0 | 25.5 MB

Jun 15. 2026

ENGLISH, FRENCH, SPANISH
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