1.1 cu.ft. Slim Over the Range Microwave with 400CFM

Stainless Steel
ME11A7510DS/AC

{{priceAnchor.priceWrapper.info.noLineOrignal}}

{{priceAnchor.priceWrapper.info.totalPrice}}
{{priceAnchor.priceWrapper.info.totalPriceMonthly}}

{{priceAnchor.priceWrapper.info.ceExchangePrice}}

{{priceAnchor.priceWrapper.info.orignalPriceAddText}}

{{priceAnchor.priceWrapper.info.savingInformation}}

Not for sale
{{price.anchorNaviAttr.text}}

Choose your Colour

Colour :
1.1 cu.ft. Slim Over the Range Microwave with 400CFM
Stainless Steel

{{item.name}}

{{item.summaryPrice}}

Samsung Reward points

{{rewards.formatted.totalPoint}}

{{rewards.rewardsDescription}}

{{price.priceWrapper.info.totalPrice}} {{price.priceWrapper.info.vatText}}

{{price.priceWrapper.info.orignalPriceAddText}}

{{price.priceWrapper.info.lowestWasPricetext}}

Earn 5% back in rewards

{{price.priceWrapper.info.walkoutQtyText}}

{{price.priceWrapper.info.homeDeliveryQtyText}}

{{price.priceWrapper.info.salesPitch}}

{{price.priceWrapper.info.text}}

{{price.priceWrapper.info.text2}}

{{price.priceWrapper.info.text3}}

{{price.priceWrapper.info.shippingOrBack}}

{{price.priceWrapper.info.taxPriceDisplay}}

{{price.priceWrapper.info.savingInformation}}

Not for sale
{{price.bespokeAttr.text}} {{price.containedAttr.text}} {{price.reserveInStoreAttr.text}} {{price.outlinedAttr.text}} {{price.wtbAttr.text}}
{{calculator.emiAttr.text}}

{{upgrade.title}}

{{upgrade.learnMoreCta.text}}

{{upgrade.description}}

{{upgradeResult.displayModelName}}

{{upgradeResult.discountText1}}

{{upgradeResult.description1}}

{{upgradeResult.description2}}

{{offerFinance.title}}

{{offerFinance.learnMoreCta.text}}

{{offerFinance.description}}

{{galaxyForever.title}}

{{galaxyForever.learnMoreCta.text}}

{{galaxyForever.description}}

{{galaxyForeverResult.displayModelName}}

{{galaxyForeverResult.discountText1}}

{{galaxyForeverResult.description1}}

{{galaxyForeverResult.description2}}

Choose your colour

Customizable bezels sold separately

Choose your skin colour

Customizable skin sold separately

  • {{item.name}}

    Out Of Stock

Modern style

  • {{item.name}}

    Out Of Stock

Beveled style

  • {{item.name}}

    Out Of Stock

Skin colour

  • {{item.name}}

    Out Of Stock

{{shippingOrBack.shippingOrBack}}
{{deliveryMessage.deliveryMessage}}

{{tradeIn.title}}

{{tradeIn.learnMoreCta.text}}

{{tradeIn.description}}

You have maximum number of Trade-in in cart already. If you wish to add in Trade-in, please remove from cart.

{{tradeInResult.displayModelName}}

{{tradeInResult.discountText1}}

{{tradeInResult.discountText2}}

{{tradeInResult.discountText3}}

{{tradeInResult.discountText4}}

{{tradeInResult.discountText5}}

{{tradeInResult.discountText6}}

{{tradeInResult.specialDiscountText}}

{{tradeInResult.description}}

{{tradeInResult.contentText}}

Dealer stock quantity

You can check the stock quantity for each region

Please select city

Only {0} left in stock.

Sorry, this product is not currently available in selected city.

{{assuredBuyBack.title}}

{{newAssuredBuyBack.title}}

{{newAssuredBuyBack.learnMoreCta.text}}

{{newAssuredBuyBack.description}}

Please select Samsung Assured Buyback or no coverage

{{care.title}}

{{care.learnMoreCta.text}}

{{care.description}}

Please select Samsung Care+ or No to continue

  • {{item.specialText}}

{{warranty.title}}

{{warranty.description}}

{{warrantyResult.displayModelName}}

{{warrantyResult.discountText1}}

{{warrantyResult.description1}}

{{warrantyVd.title}}

{{warrantyVd.description}}

{{warrantyVdResult.title}}

{{warrantyVdResult.priceDisplay}}

{{delivery.headline}}

{{delivery.errorMessage}}

Apply

{{deliveryResult.priorityText}}

{{deliveryResult.mainText}}

{{deliveryResult.subText}}
Standard installation charges may apply.Click here for more details.

{{deliveryResult.decText}}

{{item.disclaimer}}

{{tariffOption.headline}}

Learn more

{{tariffOption.description}}

{{tariffOptionResult.displayModelName}}

{{tariffOptionResult.discountText1}}

{{tariffOptionResult.description1}}

{{tariffOptionResult.description2}}

{{tariffOptionResult.description}}

{{tariffOptionResult.price}}

{{tariffOptionResult.disclaimer}}

{{embedAddon.title}}

{{embedAddon.description}}

  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Out Of Stock
  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    • {{item.dotList1}}
    • {{item.dotList2}}
    • {{item.dotList3}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Out Of Stock
{{message.item.offerTitle}}
{{message.item.offerTooltip}}
{{message.item.linkText}}

{{message.item.tcCTAText}}

{{message.item.periodText}}

{{finance.item.emiText}} {{finance.item.emiText}}
{{finance.item.offerTooltip}}
{{finance.item.cta.label}}

Highlights

Shows the OTR fitted above a cooktop with vertical arrows illustrating the extra space that is created by its slim design. Looking inside the OTR its 1.1 cu. ft. capacity is highlighted in text and different sized items are shown in the oven: a cup of coffee, a pasta dish and a large casserole.

Slim OTR Design

Shows the hood underneath the OTR with arrows illustrating how fumes and steam are captured as they rise from the food being prepared on the cooktop below.

Hood Performance (400CFM)

Shows a pasta dish being cooked inside the OTR with the output power of 1000W highlighted in text above it.

Microwave Power (1000W)

Features

Space you want, power you need

‎

Highlights

Shows the OTR fitted above a cooktop with vertical arrows illustrating the extra space that is created by its slim design.

Space-saving design

Enhance the look of your kitchen with the slim design of the slim OTR.

Shows the OTR's hood with arrows illustrating how fumes and steam are captured from the food being prepared on the cooktop.

Powerful suction capacity

400CFM suction capacity ensures a comfortable cooking environment with effective ventilation.

Slim but powerful

Slim but powerful

Cook quickly and efficiently with 1000W microwave power.

Space saving design, spacious capacity

Slim Design

Enhance the look of your kitchen with the slim design of the slim OTR. It fits into the same space as an undercabinet hood meaning you can maximize your food preparation space by moving your microwave off the countertop. While slim, it still has a sizeable 1.1 cu. ft. capacity that will easily hold cooking utensils of various sizes, including tall glasses, wide plates and big bowls.

Shows the OTR fitted above a cooktop with vertical arrows illustrating the extra space that is created by its slim design. Looking inside the OTR its 1.1 cu. ft. capacity is highlighted in text and different sized items are shown in the oven: a cup of coffee, a pasta dish and a large casserole. Shows the OTR fitted above a cooktop with vertical arrows illustrating the extra space that is created by its slim design. Looking inside the OTR its 1.1 cu. ft. capacity is highlighted in text and different sized items are shown in the oven: a cup of coffee, a pasta dish and a large casserole.
Shows the OTR fitted above a cooktop with vertical arrows illustrating the extra space that is created by its slim design. Looking inside the OTR its 1.1 cu. ft. capacity is highlighted in text and different sized items are shown in the oven: a cup of coffee, a pasta dish and a large casserole. Shows the OTR fitted above a cooktop with vertical arrows illustrating the extra space that is created by its slim design. Looking inside the OTR its 1.1 cu. ft. capacity is highlighted in text and different sized items are shown in the oven: a cup of coffee, a pasta dish and a large casserole.

Powerful suction capacity

400CFM suction capacity

Ensure a more comfortable cooking environment with effective ventilation. The underside of the OTR features a Power Ventilation system that refreshes the air you breathe. Its 400 cu. ft. per minute suction capacity gets rid of steam, fumes and unpleasant odours quickly.

Slim but powerful

1000W Microwave Power

Despite having a compact design, the microwave packs an impressive output power of 1000W. It cooks quickly and evenly, which saves you time and energy. It also gives you added flexibility, as you can be sure that even large dishes are cooked thoroughly.

Less grease and oil

Wide Grease Filter

The Dual Wide Grease Filter is larger than normal filters, and with two filters in the slim OTR, it helps to trap more airborne dirt and oil particles*, improving the hood’s performance by ensuring that it stays clean and keeps the air fresh while you cook.

* Based on laboratory testing in comparison to Samsung's conventional OTR

See what you're cooking

Bright lighting

Easily see what you're cooking. Halogen lighting spreads light evenly over your entire cooking surface so you can easily monitor the colour and condition of the food throughout the cooking process.

Effortless Control

Voice Control & Wifi Connectivity

Turn the OTR on or off and adjust settings with your voice using a voice recognition assistant¹, such as Samsung Bixby, Amazon Alexa or Google Assistant². Using the SmartThings App³ you can also monitor and adjust settings or controls through your phone.

¹ A Wi-Fi connection is required
² Bixby is Samsung’s brand of artificial intelligence (AI) / Internet of Things (IoT) voice assistant. A Samsung Account is required. Amazon Alexa and Google Assistant are sold separately.
³ SmartThings app available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.

Turn on and off together

Hood Auto Connectivity

Auto Connectivity function¹ lets you pair the hood with a compatible Samsung range², allowing you to control the hood using the controls from the range³. Turn everything on and off with one touch, so the hood fan and LED lighitng can automatically come on when you start to cook.

¹ Via SmartThings App, available Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.
² ME11A7510D Slim OTR hood connectivity is compatible with NE63T, NX60T,NY63T, NE63A, NX60A series ranges.

No unsightly marks

Fingerprint Resistant Stainless Steel

Keep your appliance looking neat and clean. A special Fingerprint Resistant Finish prevents surfaces from becoming covered in unsightly fingerprints and other marks and smudges.

How to measure

Specifications

  • Power Consumption (Microwave)

    1500 W

  • Installation Type

    OTR

  • Display Type

    LED (Ice Blue)

  • Outside (WxHxD)

    29 7/8" x 10 3/4" x 19 1/8"

  • Power Level

    10

  • Output Power (Max)

    1000 W

  • Power Consumption (Microwave)

    1500 W

  • Power Source

    120V / 60Hz

  • Installation Type

    OTR

  • Colour (Door)

    Stainless Steel

  • Cavity Material

    Ceramic Enamel

  • Display Type

    LED (Ice Blue)

  • Control Type

    Glass Touch

  • Door Type

    Recessed Handle (Right to Left)

  • Sensor Cook

    No

  • Defrost (Auto / Power / Sensor)

    Auto

  • Ventilation Power (CFM)

    400

  • Kitchen Timer

    Yes

  • Auto Cook

    Yes

  • Child Safety Lock

    Yes

  • Sound on/off

    Yes

  • 30 sec. Plus

    Yes

  • Turntable On/Off

    Yes

  • Clock

    Yes

  • Eco Mode

    Yes

  • Others

    Grease Filter (2ea), Charcoal Filter (2ea)

  • Quick Guide Label

    Yes

  • Cavity (WxHxD)

    18 1/2" x 6 15/16" x 14 15/16"

  • Outside (WxHxD)

    29 7/8" x 10 3/4" x 19 1/8"

  • Shipping (WxHxD)

    33 1/4" x 15 7/16" x 22 1/8"

  • Net Weight (kg)

    56.7 lb (25.7kg)

  • Weight (Shipping)

    63.1 lb ( 28.6kg)

  • Loading Quantity (20/40ft)

    156 / 336

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

Reviews

1.1 cu.ft. Slim Over the Range Microwave with 400CFM

3.8

Recommended by 70% of customers.

Write a review
5 stars 52%
4 stars 18%
3 stars 7%
2 stars 8%
1 stars 15%
Features 4.0
Performance 4.1
Design 3.9
Value 3.7
AI Functionality 1.0
AI review summary
  • Customers consistently praise the slim, modern design and space-saving profile that complements kitchen aesthetics
  • Many report excellent heating performance and appreciate the powerful ventilation fan for removing cooking odors
  • Several highlight convenient WiFi connectivity and smartphone control features as innovative and useful
  • A significant portion criticize the control panel's lack of backlighting, making buttons difficult to read
  • Many customers report premature failures within 12 months, including frozen displays and malfunctioning touchpads
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

Sort

Filters

226 Reviews

Smithers
1 (9,999)

2026-02-26

1 (9,999)
I've had this microwave installed for just under 13 months and it stopped working. Thankfully, I have extended warranty but they are simply paying it out and deducting part of the warranty cost. They refuse to send a technician. I paid $130 to install it. Now have to pay to have it Uninstalled and a new one installed which costs more than half the price of this stupid microwave which was $500. The part to fix it it is $150. This is absolutely ridiculous. And now there are pages on fb where people are having the same issues all the time with this model. Some have them break 2 days after the warranty expires. I had my previous microwave for SEVENTEEN YEARS!! This is absolute garbage.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-25

SECA CS

Hello Smithers, We are sorry to hear that you're experiencing challenges with your product. We would love to connect with you to discuss your ongoing ticket. Please provide your ticket number/reference ID to our 24/7 live chat experts at www.samsung.com/ca/support/live-chat-support for assistance. Thank you, Samsung Customer Care

Disappointed in Labrador
1 (9,999)

2026-03-24

1 (9,999)
Save yourself the headache and don’t buy this. Ours stopped working just days over the 12 month mark. Then Samsung took 3 weeks to get back to me and told me to hire a technician. I live in a remote town, so that isn’t an option for me. What a waste of money.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-25

SECA CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. For product feature feedback or troubleshooting support, please connect with our experts via Live Chat at www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.

Guy Prémont
1 (9,999)

2024-11-18

1 (9,999)
I've had my kitchen redone, everything fit well and the microwave specs were used to design all the cabinet. We've installed the microwave and all fits pretty well..... until I opened it. Yes, the microwave is 30 inches wide, but to open the door correctly you need an additional 1 1/2 inch on the side where the door open. If you have a wall, then the cabinet wall, then the microwave, it's not enough. The specs are not mentioning this at all. Result? I need to try to sell back that micro wave and buy another one. I've looked at other brand since then, and they all are built like fridges : you need 1/2 inch to open the door.
Helpful?
Originally posted on 1.1 cu.ft. Slim Over the Range Microwave with 400CFM(ME11A7510DG_AC)

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-11-19

Samsung Support Team

Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.

Kenney
4 (9,999)

2023-01-29

Albuquerque, NM

4 (9,999)
I love the size and it works well. The functions are full with things I suspect people rarely use. Most people using a microwave just want to open the door and heat something fast. Not press 1 press 0 press 0 press ok. Speed buttons are much more used functions like press 1 and immediately one minute goes on full power. Have been unable to understand the codes for changing the weight to pounds and the manual does not specify. We had a great company in Albuquerque NM install our microwave called Smart Homes LLC. Very knowledgeable and handled all the hurdles with the new outlet wiring, new ductwork, and tile work. Smart Homes LLC was really great!
I recommended this product.

Features

3 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Barb999
3 (9,999)

2026-02-14

3 (9,999)
Bought a Samsung induction stove (which I love) a few months ago so when my previous microwave failed I decided to stay with Samsung..The model has reduced height which allows for great ventilation and I love the LED lighting. So much better than my prior one. A couple of negatives. - Very difficult to see the controls....they either need to be more distinct or or backlit,. I currently have to put on all the kitchen lights or use a flashlight. :'-( - If I was buying again I would look for a microwave with more power. I'm finding I need to allow quite a bit more time to heat or reheat food.
Helpful?

Features

4 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Response from Samsung:
2026-03-25

SECA CS

Hello Barb999, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.

Jesse
5 (9,999)

2026-03-26

Emerald Isle NC

5 (9,999)
[This review was collected as part of a promotion.] Really impressed with this microwave overall. The slim design saves a ton of space, but what stands out most is the tech. The connectivity through SmartThings is actually useful—you can monitor, control, and get alerts right from your phone. Setup was quick, and it integrates well if you already use other Samsung devices. The interface is clean and modern. The touch controls are responsive, easy to navigate, and not cluttered like older models. It just feels more updated and intuitive. Performance is solid, though the interior is a bit smaller than standard units. Bottom line: Great mix of smart features and a clean interface in a space-saving design.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
PaulOaklandPark
3 (9,999)

2025-07-05

3 (9,999)
Just bought this microwave. After spending 4 hours drilling holes in tile for the brackets and cabinets and installing, the key pad didn't work. Had to take it down and exchange it at the store The keypad is extremely difficult to read. I can hardly see it with the lights on high. Very poorly designed. If I didn't spend so much time drilling the holes for this model, I would return it. Cooks good, but I can get that from a cheap model. Paid double for the slim design.
Helpful?

Features

3 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-07-14

Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. We appreciate you being a loyal Samsung customer.

TinYeeTiffany34669
4 (9,999)

2024-12-25

4 (9,999)
I especially love the cooking & heating presets, and the fan has 4 speeds which makes it helpful when cooking. The Wi-Fi feature was nice, and it easily connected Alexa. However, I will say it was on the pricier side when I was budgeting for a microwave but it does fit my needs. There are some unnecessary functions that people may or may not use on the daily, mostly people use the microwave to heat things up quickly. I love the slim design as it makes it easy to cook on my stovetop underneath and safe for my kids because shorter people will have a hard time reaching for it without using a step stool!
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Amkm
4 (9,999)

2026-05-24

4 (9,999)
We bought this over the range micro about 6 months ago. It is perfect dimensions for the sapce as we didnt have enough space for the regular over the range micro. It looks great. It has a lot of space inside and warm/heat food efficiently,. It has some features which I am not sure about e.g. wifi connection to my phone. I only use it to set the clock. I wish it was a little quieter.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Izaac
1 (9,999)

2026-01-18

1 (9,999)
Microwave failed 1.5years into owning it & of course it’s failed, giving fault code C-F2. Samsung won’t do anything about it & I wasted $600 on this microwave. Typically Samsung products have been good to me but this microwave has definitely disappointed me. Especially the fact that Samsungs idea of righting their defective product was a 15% discount towards another microwave…
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-25

SECA CS

Hello Izaac, We are sorry to hear that you're experiencing challenges with your product. We would love to connect with you to discuss your ongoing ticket. Please provide your ticket number/reference ID to our 24/7 live chat experts at www.samsung.com/ca/support/live-chat-support for assistance. Thank you, Samsung Customer Care

Darchris
4 (9,999)

2026-01-10

4 (9,999)
I’m impressed with the even cooking with this unit. Very disappointed in controls display. They are not backlit and they are printed in gray on black so you can barely see them. I ended up buying a white paint marker to write numbers and control keys on it so I could see it Also there are some extra keying to get thaw feature Would not recommend
[D] Alternative Text [D] Alternative Text
Helpful?

Features

3 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

3 (9,999)
BarrySU
3 (9,999)

2023-07-20

3 (9,999)
I have had this microwave for 8 months or so and there are 3 things that annoy me. 1. Clock Does not automatically sync even though the MW is connected to my network 2. Fan makes a lot of noise but water vapor from steaming pots never really gets drawn through the filters. I do not have this exhausted outside. I just use the internal path where the fan blows out the top. 3. How about a real manual for my specific MW! Trying to figure out the reheat, auto-cook etc sequence is really annoying. …and why isn’t there an reheat for 1 piece of pizza? You can only do an auto-reheat for 2 pieces?
Response from Samsung:
2023-07-25

Samsung Care

Greetings! Thank you for your review of your Samsung microwave model. The clock on this microwave model is more on the analog side and is manually set. I will be sure to provide what you have mentioned here to our product team for current and future product development about the clock's capabilities of syncing when the microwave is connected to the SmartThings app. I have shared a Samsung link below that can help with your experience with the vent fan when it is running. Samsung microwave is making unusual noises: https://www.samsung.com/us/support/troubleshooting/TSG01001968/ The vent fan is weak on Samsung over-the-range microwave: https://www.samsung.com/us/support/troubleshooting/TSG01202710/ On your request, I have shared this model's user manual link below. You may turn to page 22 for the reheat feature and page 18 for the auto cook feature. https://downloadcenter.samsung.com/content/UM/202108/20210809102941554/ME11A7510D_00_EN_MES_CFR_210728.pdf If you have other Samsung products and wish to get a copy of their user manual, please visit the link shared below. https://www.samsung.com/us/support/downloads/ Should you need more assistance with this over-the-range microwave, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146060954 to help our team pull up your information. Leo

Medinz
5 (9,999)

2026-05-22

5 (9,999)
I bought this a year ago and I love it! I love how much space is available above my oven without feeling crowded, how quickly it heats up food, and it has very powerful ventilation. I haven’t found anything that doesn’t fit in this slim microwave and couldn’t imagine going back to a conventional sized microwave.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Ryancoke
2 (9,999)

2025-07-09

2 (9,999)
Just bought this microwave, looks great. But the dark key pad, and no back light is terrible. We have to use a flash light, to be able to see the keypad. There is a digital screen above the keypad, so it would have been possible. I wouldn't recommend this unit, unless you have a well lit kitchen
[D] Alternative Text [D] Alternative Text
Helpful?

Features

5 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-07-14

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Darchris
3 (9,999)

2025-12-17

3 (9,999)
Great microwave but panel controls are barely readable I had to purchase a white paint marker to write on my brand new microwave just to see numbers and star and stop buttons. Poor design but love the way it operates. Also don’t know what the settings buttons can do even though I read the manual
[D] Alternative Text [D] Alternative Text
Helpful?

Features

2 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2026-03-25

SECA CS

Hello Darchris, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Wendy Kavelman
4 (9,999)

2024-09-10

4 (9,999)
Bought on sale through Costco! So far working fine but found the front panel to be very thin and dented easily. Also the panel is not illuminated and the numbers are very faint and difficult to read. Impossible at night without turning on lights.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

4 (9,999)
Tguerra
1 (9,999)

2025-09-03

1 (9,999)
I can barely see the screen especially at night there is no light. I will never buy Samsung again. This us not a cheap microwave and how ridiculous you cannot see the keypad. HUGE DISSAPPOINTMENT.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2026-03-28

Sandy InTouch CS

Hello Tguerra, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Samsung addict
5 (9,999)

2023-09-05

5 (9,999)
[This review was collected as part of a promotion.] I am absolutely in love with my samsung microwave. At first I was afraid of how small it looked and thought my deep dishes or a whole chicken would not fit but boy was I wrong. You can absolutely fit a whole chicken and deep casserole dish. I read other's complaints about accidentally hitting the fan button while closing the door and it turns it on but I am more aware and careful of that. I love that it gives me more wall space underneath to hang my spices and I do recommend this microwave and we are a samsung family so I absolutely am in love with all their appliances.
Originally posted on Samsung US
Tmosher
5 (9,999)

2026-05-22

5 (9,999)
It holds more then enough the range works. Awesome for clear steen for the stove and the electronics are great it fits the. Cupboards perfectly
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2022-12-14

5 (9,999)
[This review was collected as part of a promotion.] i've always been against having a microwave over your oven as it is not pleasing to the eyes having such a big appliance taking over working space above the stove. of course, samsung comes to the rescue by making this awesome product! it does not only changed my mind but now i cannot stop to think why nobody did this before? this microwave is just awesome! great suction power and the ability to turn it on via the app? life changing! forgot to take your meal out of the oven and its now cold again? well, you can also start the microwave within your phone, no need to get up to add some more time, made for people like me that think "everything is too far" :d. one of the best appliances samsung has ever made. love love love it!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
A1ckdavis
2 (9,999)

2026-05-07

Toledo ohio

2 (9,999)
I seriously am wondering if anyone at Samsung actually used this machine before sending it out. You need to have your products tested by real people that actually use microwaves and don’t just have them around looking nice. It gets two stars because it looks nice and heats things up. That’s about where the pros end. Unable to see the buttons at nearly any time of day unless you have bright lights turned on. One of the dumbest things is the defrost feature where you can only defrost by weight and cannot enter a time manually. The fan button is in the absolute worst spot. The blue coloring for the digital display…why? All in all I regret this purchase but I will use it until it dies which should be soon according to other reviewers.

Features

2 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2026-05-13

Samsung

Hello A1ckdavis, It's given to expect clear visibility and intuitive controls to support confident, everyday use. Display visibility and control responsiveness can sometimes be influenced by lighting placement, contrast settings, and panel sensitivity. Adjusting your surrounding lighting or viewing angle can help improve how the controls and display appear during use. Your feedback also highlights opportunities around control layout and feature flexibility, which are valuable considerations for future improvements in design. If you ever need to reach out to Samsung, please use one of the support options below and include this reference number: 1152489665. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

Frustrated
1 (9,999)

2025-11-13

1 (9,999)
Why is the control panel not backlit? Bought as a bundle with a range (which has a control panel with white numbers - not backlit but easily seen). Who saw this design and said “Yup, that works.” Doesn’t even need to be backlit, just using the same color scheme as the range would be sufficient. A truly stupid design flaw. Please fire whoever signed off on this. Don’t overthink it, use the white numbers on the control panel just like the ranges this hangs above. Looks sleek and cool…until you realize it came at the price of functionality. Do better.
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-11-13

SEA Care

Hi there, We understand your frustration about the microwave keypad not lighting up. We appreciate your feedback and will forward your suggestion to our engineering team so they can consider the possibility of having the keypad illuminated in future models. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Kimberly

TankedConfidence
1 (9,999)

2025-04-12

1 (9,999)
Got this microwave to complement the stove and the fridge (both Samsung) and had it professionally installed Dec. 2023. I like its flat design (no protruding handle) and wifi feature (used just for synchronizing with the phone for time). The fan is super noisy, and it can be easily turned on (unintentionally). But I'd get easily over these flaws if it lasted. End of March 2025, after slightly over a year of minimal use (warming food for not even 10 min a day), one day it just gave me C-F2 error. Disconnecting from and reconnecting to power did nothing to rectify the error. In talking to Samsung's approved service centre, based on the error code, rectifying the error could easily come close to the cost of a new microwave (depending on parts required to be replaced) and I haven't decided whether to replace it with another one or go the repair route (in case it can be repaired without being dismounted).
Helpful?

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-26

Martin Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Roch
1 (9,999)

2025-02-09

1 (9,999)
We purchased this Microwave in July 2024. What a surprise it was to find out that when opening the door, it protrudes into the space on the hinge site, even though the cooking chamber is much narrower than the 30-inch width of the unit. It cannot be installed with a panel on the left side because the door will not open. We already had a Samsung range, and to have a nice set of appliances, we modified the panel for the door to open. Now, after about seven months of service, this unit is dead. It displays a C-F2 error, which means the control panel lost connection with the processor. Reset procedures do not do any good. The Sharp microwave we replaced with this Samsung unit was our wedding gift and has been working for 31 years. It still works at a different location.
Response from Samsung:
2025-02-11

SEA Care

Hi there, We understand the importance of having a reliable microwave at home. Let us help you. We'd be delighted to speak with you directly to provide assistance and discuss what options we can provide. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148382733) to help our team pull up your information when you message us. Thank you. -Kimberly

Linda I
5 (9,999)

2025-12-19

Eastpointe, Michigan

5 (9,999)
[This review was collected as part of a promotion.] I actually bought this microwave because it was the only one I could findthat would fit in the space above my stove. It is the best microwave I have ever had! It’s higher above my stove than previous ones, it looks great, has plenty of room inside, great fan speeds, and nice features. The only thing I’m not fond of is that the controls are written in such dark lettering. It’s very hard to see. It would be perfect if the controls were back lit or in a lighter color to contrast against the dark background.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
MikeL46
2 (9,999)

2025-05-08

Ridgefield, WA

2 (9,999)
First, unless the room is brightly lit, I cannot read the control panel. No backlight and faint text on the controls means I frequently have stop, walk across the room and turn the lights up to see my entries. I did contact Samsung via the website and asked about a backlight the bot said I was being referred to a Pro. Well, that was the end of the contact. No Pro, no callback or text. Second, the control for the fan is located precisely where we put our thumb when we open the door. We are then met with a loud roar and another trip across the room to turn the lights up so we can turn the fan off. Have the designers ever used this model on a quiet, slightly dark evening? On the other hand, the microwave works as well as our old Panasonic when we can actually hit the correct buttons.
Originally posted on Samsung US

Features

2 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-05-09

Samsung Care

Greetings! It sounds like navigating the control panel is quite a frustrating experience, especially when it’s hard to read the faint text without proper lighting. The feedback you’ve provided effectively underscores the significant value that such a feature would bring to the overall user experience. It clearly demonstrates how much of a difference backlighting could make in improving accessibility and convenience, especially when using the microwave in low-light conditions. The over-the-range microwave models of Samsung currently do not have the control panels backlighted. We will be sure to provide your input to our product team for current and future product development of our over-the-range microwave models. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149092503 to help our team pull up your information. Leo

Tauraun
5 (9,999)

2026-05-22

5 (9,999)
Bought this to replace an older unit and give myself more space. My kitchen has a low ceiling and therefore this is microwave gives me more head room over my stove. As for features, the microwave cooks everything I've tried quickly and efficiently. Despite it's smaller size, it still holds anything I've wanted to cook. Loving the smart connected feature as well. Getting notifications on my phone when my food needs to be turned over is a serious time saver. Overall, great unit and I'm so happy I upgraded!
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Shaun
4 (9,999)

2022-10-27

St. Petersburg Florida

4 (9,999)
[This review was collected as part of a promotion.] I recently bought this microwave to go with my new Samsung bespoke range and refrigerator. I also went with the bespoke washer and dryer by Samsung at the same time. So far I'm very happy with the quality and would recommend these products highly. In regards to the microwave, I love that I can control it like any other smart device by using my phone or tablet. I love the wide sleek design and the air output from the fan is unbelievable! There is four different settings for low through high. I wasn't happy with the halogen lights that it came with so I purchased LED replacements and the lighting is now exactly what I wanted. I also love that it is so connected with SmartThings app that it even lets me know when things in the microwave are finished, as pwell as the range washer and dryer.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
RickA
5 (9,999)

2026-01-12

Cape Coral, FL

5 (9,999)
[This review was collected as part of a promotion.] The slim model fits very nice in my space and has the capacity that I normally cook with using the microwave of larger sizes. The controls have the quick settings I want in 30 sec increments, better suited for me compared to default minute in others. The ventilation and lighting is good, but it is nice that is has wifi connectivity so I can turn them on/off when I am not by them, when I run the fan longer that I am right around the microwave or turning on the light from a distance.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Tiffany
4 (9,999)

2023-01-17

San Diego, CA

4 (9,999)
[This review was collected as part of a promotion.] This microwave has increased my quality of life by a lot. It’s slim and sleek and is the perfect size for an over the range microwave. I highly recommend. The only issue I have ran into is connecting the app. You don’t need the app, but since it came with the app I would like for it to work. I’ve reached out multiple times and no one has reached out to assist besides sending me a link to a section of the manual. Besides that, love love love this microwave. It was a great buy!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bigs&Ann
5 (9,999)

2025-11-24

5 (9,999)
My family has been using this appliance for nearly half a year now and it has been great. We have been using Samsung appliances for over a decade and I have come to expect a quality standard. This appliance matches that expectation. We all love the light and fan/exhaust features all combined into a neat package over the stove. Build looks solid with no issues so far. Wi-Fi connectivity works as expected and is a convenient facility to shut things off remotely.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Becky
2 (9,999)

2024-08-23

2 (9,999)
Loved this microwave until it started to act up -just a month over the 1-year warranty. They would not budge on the one-year. The display clock/timer began to malfunction. Thing is it happened prior to the one-year but we just thought it was a glitch and unplugged it and plugged it back in. Now, it happens on a regular basis regardless of unplugging and plugging back in. Very disappointing. Samsung should stick to making electronics and stay away from appliances.
Response from Samsung:
2024-08-23

SEA CARE

We understand how disappointed you are with the microwave's condition. Let's go ahead and address this right away, Becky. Below is a recommended troubleshooting link to help the microwave's display work at its best. Microwave control panel does not respond: https://www.samsung.com/us/support/troubleshooting/TSG01001961/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147471646, to help our team pull up your information. Have a great day! ^Chrystel

Reirei
1 (9,999)

2025-12-25

Queens, New York

1 (9,999)
Should've checked the reviews before purchasing this microwave . It has the most flawed design I’ve ever seen. The control panel is hard to see even with the best lighting.. and has no backlight option. Samsung also placed the exhaust fan button so close to the side grip that I set it on almost every time I open the microwave. How annoying!! Lastly has no power level control button unless it is set on the phone app. Poorly designed!! I wish I could get my $ back.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-12-26

Samsung Care

Hello Reirei, We understand the dismay about the microwave's design. If you need further assistance with the unit, you can contact our Support Team via the link below to speak with a live representative. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Eric83
5 (9,999)

2024-01-18

New City, NY

5 (9,999)
[This review was collected as part of a promotion.] This microwave is so sleek and blends in to our existing setup so well. While slim, it also provides a large amount of space inside for anything you're likely to microwave. In addition, the compatibility with SmartThings is something I never knew I needed. I can walk away, go downstairs to watch my Samsung tv in my basement, and receive an on-screen alert that the microwave has finished cooking my food. All of this at a VERY fair price. Highly recommend!
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Steveoh
3 (9,999)

2024-11-29

Dfw

3 (9,999)
Vertically slim, but horizontally extra wide door hits you in the face when you open it. It’s even wider than a regular microwave door because it is the full width of the oven, the entire front of the oven is the door. It swings extra far out taking up excess space as it opens. If it was truly space saving it would open upwards, like a hatchback but as it is, the door takes up too much space, like a 2 door sedan in a tight parking spot. Terrible design.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-11-29

Samsung Care

Hi There, Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Ricardo

Anonymous
5 (9,999)

2023-05-06

Everett, WA.

5 (9,999)
[This review was collected as part of a promotion.] I purchased this microwave a couple months back and I was finally able to get it hung above my stove and let me tell ya this thing cooks ! It was easy to install, and it's very easy to maintain. It cooks awesome and the food does not taste like it's been cooked in a microwave. I had no problems getting it to hook up to my wifi and it's very user friendly. Overall I am very happy with my microwave and would most definitely recommend it to anyone.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
akaKizzy
1 (9,999)

2025-01-14

Wichita Falls, TX

1 (9,999)
Do not buy! One month past warranty receiving codes A1 and A16. Having the same issue as multiple consumers, machine acts like it’s “possessed.” Randomly turns fan on, key pad works intermittently. Not safe, have to unplug for fear the machine will turn on by itself. Woke up multiple times and the fan is blowing all by itself in high. Out of warranty now. With this many customers having the same issue this has to be a manufacturer defect.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-01-15

SEA Care

Hi there, The microwave plays an important role in heating your meals. Let's get the information you need to get the unit running smoothly. The links below will help to address the error code and power issue of the microwave. Kindly select the scenario that best fits your situation and learn more by checking the hyperlinks. Samsung microwave error codes: https://www.samsung.com/us/support/troubleshooting/TSG01110365/ Microwave turns on by itself: https://www.samsung.com/us/support/troubleshooting/TSG01001966/ Should you need more assistance with the microwave, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148164351) to help our team pull up your information when you message us. Have a great day, -Ernest-

MOM121985
4 (9,999)

2026-06-09

Maine

4 (9,999)
[This review was collected as part of a promotion.] This Samsung Microwave is the perfect size for small kitchen. Installation was easy. Microwave takes getting use to, ready Instructions to get the full experience with your Microwave. It was easy to set up to my Samsung app, I know when its in use when I away from home. We find this is very efficient and easy to use. We dont have use of the Ventilation so I can not review. The fan is works get. Would definitely recommend this Microwave.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
So so
2 (9,999)

2026-02-20

2 (9,999)
The microwave looks nice and the low profile was recommended by my kitchen designer. It also heats well. But now wish we’d read the reviews before buying. We’ve found the control panel very hard to see without lights full bright. Like another reviewer, the panel didn’t appear this dark in the store (which had low lighting in the appliance section). We also had to figure out on our own how to adjust the power and a necessary step was missing in the quick start manual on setting the clock. Now the clock has started to have a mind of its own on a daily basis over the past week, changing to an inaccurate setting (off by hours) without anyone touching it. Next step is calling customer care for assistance because this new clock issue will be a problem for us. Just hoping the Samsung gas stove and dishwasher we bought at the same time don’t have problems…
Originally posted on Samsung US
Response from Samsung:
2026-02-23

Samsung Care

Hello there, We understand how frustrating it is when the control panel and clock don’t behave as expected, especially after putting thought into your kitchen design. We’re here and willing to help. For assistance with your clock and control panel concerns, please contact us directly so we can review your unit and help troubleshoot the issue: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152158325), so our team can pull up your information. Thank you! ^Joshua

Akan
1 (9,999)

2026-02-03

1 (9,999)
Several things. The panel does not light up to input cooking times, fan, or light. The clock lights up and that’s all. You have to turn all lights on in the kitchen to see to input. In the showroom..no problem because of their heavy duty lighting. The button for lights nd fan(that you can’t see) are on the bottom right of the door so when you open the door..lights/fan go on. The same with cleaning the front door..
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-25

SECA CS

Hello Akan, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Doin-the-wave
4 (9,999)

2026-02-01

4 (9,999)
We bought this microwave just before Christmas and my wife and I both like its sleek appearance and great performance. The fan works great and the lights illuminate the stove beautifully. The only thing I did not like about this model is there is no back lighting for the controls. At night it is very hard to see where the buttons are. I have to turn all the kitchen lights on to operate it. Other than that we love it.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
micr
5 (9,999)

2025-12-30

5 (9,999)
Had this microwave almost a year. It looks great, is easy to clean. Controls are self explanatory. The interior size is good, it easily handles 2 or 3 quart casserole dishes. Its tall enough for a mug of coffee. Installation is simple enough although you need 2 people and the micro is heavy for 2 seniors. The option of external or internal ventilation is nice so you can choose depending on your preferance.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
dagarcia85
5 (9,999)

2025-01-02

Denver, CO

5 (9,999)
[This review was collected as part of a promotion.] Great over the range microwave! My kitchen cabinets seem to be lower than other kitchens which was not ideal for the typical range microwave. The normal sized microwave left little space between the bottom of the microwave and the oven. This slim microwave fits the space better and works just as good as a normal sized over the range microwave. The WiFi capabilities are very cool as well!
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Mike647
5 (9,999)

2026-05-23

5 (9,999)
It's very nice and fits perfectly in our house. It was a nightmare trying to get because the warehouse kept altering delivery times so I had to take several days off work just waiting for them to arrive, but the actual product is good. Only improvement, not a big issue, but it's the only Samsung appliance in my house that doesn't sing when it's done - feels like a missed opportunity.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Shopper
1 (9,999)

2025-09-05

1 (9,999)
From day one the microwave heated inconsistently. It would work fine the first time and then the second warm up with the same amount and time would not heat through. We tried to use the warranty and were told we would have to pay for labor. As time went by it has gotten worse and now has cold or frozen spots where we will have to buy a new one. But it won't be a Samsung.
Response from Samsung:
2025-09-08

SEA Care

Greetings, We want you to have a seamless experience while using your microwave. Let us help you out. Please refer to the link below to address the heating concerns of your microwave. For additional tips, browse the hyperlinks. Samsung microwave is not heating or has stopped working: https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150643481, to help our team locate your information when you message us. Have a great day. -John

BoyDad
4 (9,999)

2026-03-11

Greensburg, PA

4 (9,999)
[This review was collected as part of a promotion.] The slim over the range microwave is perfect replacing an a range hood. Despite veing small it works quickly. The microwave is easy to use, intuitive, and works well. I love the phone notifications when it's done cooking. Also it connects well with Alexa to turn off lights, etc...I only gave it 4 stars because it's a little too easy to press buttons when opening it
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
BespokeBarbie
5 (9,999)

2026-05-22

5 (9,999)
I love my microwave, it works so well and is so sleek looking. It matches my other samsung appliances. I love the efficiency of connected it to my Smart Home app so I get a notification when the timer goes off, or when my food is finished heating up. I also love that I can connect the hood to my stove so the fan automatically turns on when my stove is turned on!
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Azentboy
4 (9,999)

2023-01-18

Lake forest ca

4 (9,999)
[This review was collected as part of a promotion.] I have it on high and so far the food has been cool fast and not any issues whatsoever. I do love the notification I get when I leave the to go do other errands and the ability to set a time to start the microwave on my phone makes it feel so high tech yet simple. Just wish it could do more as well. Like tell me when I received a text or a call etc
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
JMck
3 (9,999)

2025-10-21

Fairmount City, PA

3 (9,999)
Should of read the reviews first. Would not of bought it. Like the sleek design and the cook top lights and fan. But......., can not see the panel controls because there's no back light. Very frustrating, especially in the evenings. It's also not fingerprint proof. Thinking of putting stickers where the controls are. Which will look ridiculous.
Originally posted on Samsung US

Features

1 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-10-22

SEA Care

JMck, thank you for your review of our microwave. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. ^Camille

Enrico
3 (9,999)

2026-06-22

3 (9,999)
I bought this microwave to replace the same microwave that was in the house that I bought. The microwave I replaced was only a few months old and it stopped working and Samsung wouldn’t honor the warranty because the house I bought wasn’t a new build. I only bought a Samsung because I didn’t want to replace the bracket and drill new holes.
Helpful?

Features

3 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-06-22

Martin Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – Range Microwave. Thank you, Samsung Customer Care

s j m
4 (9,999)

2022-10-26

chicago, il

4 (9,999)
[This review was collected as part of a promotion.] i like the features and size of the microwave, but the main downside ive noticed is the black panel attracts fingerprints, and show up easily, trying to clean the unit is a pain as the touch commands are on the outside of the door and are very very sensitive, i do like that the stainless steel is fringerprint free.. but thats about it
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Hot food enjoyer
4 (9,999)

2026-03-25

4 (9,999)
[This review was collected as part of a promotion.] Good microwave. Does what it needs to do in a slim profile. Pros: - heats up food good - does everything I expect from a microwave - slim design is the only one that fit in the space I had in my kitchen Cons: - Buttons are not backlit, hard to see sometimes. - Due to the buttons being a part of the door, it swings open very wide.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Neva Eva
1 (9,999)

2025-12-20

Ca

1 (9,999)
I purchased this item along with fridge, stove, dishwasher, washer, and dryer 1/2024. All Samsung for the home I rent. In October of 2025 I heard a noise which sounded like something fell. I came out of my office walking around the house to find the Microwave in flames. No one had used the microwave due to a power outage the previous day into early morning. I’m still trying to figure out how it turned on. The entire inside was up in flames. Turntable plate burned, broken along with the roller glass piece. Fortunately, I heard a noise and caught it before my house burned down. Unfortunately, I’m a government employee who was working without pay and am a single income taking care of elderly parent so I cannot afford to replace the microwave. Unfortunately as well my warranty had expired. Not sure if anyone else has had issues with their microwave starting on its own but I will never ever spend another of my hard earned dollars on Samsung products
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-12-22

Samsung Care

Hello, We understand that your experience with the microwave can be concerning. We recommend contacting our Support Team via the link below to speak with a live representative for further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Marissa
4 (9,999)

2024-07-23

Bradenton, FL

4 (9,999)
[This review was collected as part of a promotion.] We purchased this a year ago. Install was professionally done without issue. I like the sleek look of it and the power of it. The over stove light, however, is way dimmer than my previous over the stove light before this microwave install, so that is disappointing. Also, whenever I open of close the microwave door, I sometimes trigger the fan exhaust button, which gets pretty annoying because I have to press it several time to shut it off (there is no on or off button for the fan; you press once and it is on level 4 high, and to turn off, you have to press through the lower levels to "0"). I do like that it is wifi/bluetooth connected, so I have an idea when my husband is home because I get alerts when the food is done being heated! And when electricity comes and goes, the time does not have to be reset because it is synced with my phone. Despite the few drawbacks, this has been a useful buy and I would recommend if you need a slimline size to fit above your stove.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Mattmeister
4 (9,999)

2025-01-04

Inland Empire, California

4 (9,999)
[This review was collected as part of a promotion.] Sleek beautifully designed unit. Powerful and efficient cooking. WiFi enabled. Unfortunately mine died after 6 days of use and was fixed under warranty within a week of calling Samsung. I will recommend purchasing an extended warranty because the soldered fuse tends to to go out on these units fairly quickly.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Donotbuysamsungappliances
1 (9,999)

2023-04-19

Southington, CT

1 (9,999)
Didn’t work out of the box, but I was happy that Samsung covered the repair under warranty. Of course here I am now just 18 days past the warranty expiration and the microwave is dead once again with a C-F2 Absolute garbage and not at all what I would expect from a name like Samsung. Very frustrating.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-04-24

SEA Care

Hi There, The cooking experience depends on how efficiently the microwave works. We've shared some guidelines to get your unit running smoothly! If you get an error code, service is pretty much needed. First, you may clear the error if you power cycle the microwave. Samsung microwave error codes: https://www.samsung.com/us/support/troubleshooting/TSG01110365/ I have also shared the model's user manual to learn more about the "C-F2 error code" on page 36 and page 12 to disable the "Demo mode" function: https://downloadcenter.samsung.com/content/UM/202108/20210806100046717/ME11A7510D_00_EN_MES_CFR_210728.pdf Samsung microwave is not heating or has stopped working: https://www.samsung.com/us/support/troubleshooting/TSG01001963/ You may also watch this video about "How to fix range and microwave problems": https://www.youtube.com/watch?v=N064z8CQ8XA This video is about "How to fix range and microwave problems": https://www.youtube.com/watch?v=N064z8CQ8XA Should you require further assistance in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145700762, to help our team pull up your information. Have a great day! ^Chrystel

Aleirbag
4 (9,999)

2026-03-26

4 (9,999)
[This review was collected as part of a promotion.] This microwave is great for old school houses with short oven tops! The only think it needs like a bumper on the corner the first week I bumped my head 6 times trying to close the door. Only negative is that its hard to change the time on the screen; wish you could change it on the smart things app
Originally posted on Samsung US
Cinty
5 (9,999)

2024-07-23

Springfield, MA

5 (9,999)
[This review was collected as part of a promotion.] I bought this microwave and had it professionally installed in my kitchen. I got it to match my Samsung black stainless steel refrigerator and smooth top stove. It’s a smart microwave which I actually really like. I’m still learning about the features but overall I am pleased with the purchase.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
RCMassachusetts
1 (9,999)

2021-12-04

Northborough, MA

1 (9,999)
Basic functions like the digital clock don’t work properly. The smart features that Samsung advertises as part of this model interfere with other features or are just unreliable. Overall this feels like a defective product that Samsung is unloading on consumers rather than fixing.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-12-06

samsungcare

I can understand your concern with your SLIM over the range microwave. If you have any questions for us; we would be happy to look into this inquiry for you. Just use the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143951807

Bosnbob
4 (9,999)

2025-01-17

4 (9,999)
[This review was collected as part of a promotion.] I bought this Unit to replace an identical one that had quit heating. The original one had been in use for about two years. I had purchased a warranty with it and the company gave me the funds to buy a new one. I am hoping that this one lasts much longer. We don’t use it every day.
Originally posted on Samsung US
Tony
4 (9,999)

2026-06-13

Northeast Ohio

4 (9,999)
The design is beautiful, air flow is great. The user interface is not great. The fan turns on because the control is near the edge of the door. The automatic cook functions are not easy to understand. Finally the glass smudges very easily and has to be cleaned vey often.
Originally posted on Samsung US

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Emilymaye
5 (9,999)

2025-09-16

Missouri

5 (9,999)
[This review was collected as part of a promotion.] This microwave is like nothing I've ever had before! All from the convenience of my smart phone I'm able start, stop my microwave. Im even able to turn the lights and exhaust fan off and on. The hidden buttons are also a great look! Love love love my Samsung Microwave.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Lindajoan
2 (9,999)

2026-06-23

2 (9,999)
Installation was not easy. Had a professional installer and it took 3 people well over an hour to get it in place. Fan is very noisy at all speeds. Numbers and functions plate does not light up, therefore difficult to see to make selection. Microwave itself works fine.
Helpful?

Features

2 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2026-06-23

Ivana Samsung CS

Hello, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at https://www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.

DoubleB
5 (9,999)

2022-06-27

Jackson, TN

5 (9,999)
[This review was collected as part of a promotion.] I really like this slim oven. It fits in my small space but not too small. Only 2 complaints. The fan button is in wrong spot. When I close it sometimes it turns it on. And the smart cook buttons. You have to guess at what you are cooking by instructions on the oven
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Georgette
3 (9,999)

2023-07-28

South Carolina

3 (9,999)
This microwave came with the light not working and then the number pad stopped working days later. It is horrible that things tear up on less than 2 weeks. I bought smart hub refrigerator, air frying oven, and microwave and the refrigerator makes noise already too
Originally posted on Samsung US

Features

2 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-08-02

Customer care

We understand why you feel that way. Let's ensure the microwave's functionality, Georgette. Please see the link below to check and see the best option for maximizing your microwave's performance. Kindly check the manual link and go to page 11 (learning about the control panel) to check the light button. I have also provided a link to check the control panel functionality. Owner's manual: https://downloadcenter.samsung.com/content/UM/202108/20210806100046717/ME11A7510D_00_EN_MES_CFR_210728.pdf Microwave control panel not responding: https://www.samsung.com/us/support/troubleshooting/TSG01001961/ Here's an additional link for your refrigerator; please watch the full video and check the hyperlinks for more details about the refrigerator noise. Refrigerator making noise: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you need more assistance with the microwave, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146095236) to help our team pull up your information when you message us. Have a great day. -Ernest-

PMae
2 (9,999)

2025-12-09

Colorado

2 (9,999)
Two negative things about this microwave. You can't read the panel so it's hard to know what buttons to push, and you can't use the timer and microwave at the same time. Difficult to use, but there is nothing Samsung can or will do about it. Wouldn't buy again.
Originally posted on Samsung US

Features

2 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-12-11

Samsung Care

Hi P Mae, Thank you for sharing your experience with your microwave. It is clear how frustrating it can be when the panel is hard to read, and certain features cannot be used simultaneously. We understand how these limitations affected your daily use and the enjoyment you expect from a Samsung product. Your feedback is important and helps us understand how our products perform in real homes. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151558557 to help our team pull up your information. Leo

IloveMyOven
5 (9,999)

2023-01-17

Auburn Hills

5 (9,999)
[This review was collected as part of a promotion.] I watched and compared shopping on this Smart Slim Microwave for months, I thought I had found the best price. I bought it here at a sell price and I love it. My husband installed it fairly easy. And of course I saw it cheaper afterward. So research carefully
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Dmb1170
5 (9,999)

2025-10-29

Boston area

5 (9,999)
[This review was collected as part of a promotion.] I love the microwave! I have been waiting for a slim for years to get the microwave off the counter. The power is great. Cons: fan is loud! And you hit the button all the time! The keyboard is very hard to see, unless in very bright room The door is big!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Spyder91
2 (9,999)

2024-12-27

Cleveland, Ohio

2 (9,999)
Purchased this microwave in March of 2022 during the start of a kitchen redo. We loved it up till it stopped working several months ago. Have running through online troubleshooting, but none have worked and now need to replace it after just 2-1/2 years!
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-12-30

Samsung Care

Hello, We understand the frustration of having an appliance that quit working. Let us assist. Below is a link containing troubleshooting steps when the microwave is not working. Samsung microwave is not heating or has stopped working: https://www.samsung.com/us/support/troubleshooting/TSG01001963/ You may also refer to the user manual for other recommended actions when the microwave does not work. Turn to page 34. https://downloadcenter.samsung.com/content/UM/202411/20241118165509139/O_01._IB_FULL_ME11F7510MT_AA_EN.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148035275) to help our team pull up your information when you message us. Thank you. -Angelica

Kae S
5 (9,999)

2023-09-05

Michigan

5 (9,999)
[This review was collected as part of a promotion.] I love it! I had bought a Viking stove in cast black and my old over the stove microwave didn't match at all. I looked at Viking microwaves, but they were crazy expensive. This model works great, is sleek and looks wonderful! I love the blue interior too!
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Kae S
5 (9,999)

2023-09-05

5 (9,999)
[This review was collected as part of a promotion.] I love it. I had bought a Viking stove in cast black, but the color is more of a charcoal. My old over the stove microwave didn't match at all, Viking's were crazy expensive, so I got this. Looks sleek, and works wonderfully. I love the blue interior too!
Originally posted on Samsung US
Anonymous
1 (9,999)

2025-11-06

1 (9,999)
The numbers on this microwave do not light up and they are black on black so you can’t see them. There’s no way to light up the instrument panel. The only item that stands out is the stop button, which is red. I wish I would not have bought this item.
Response from Samsung:
2025-11-07

SEA Care

Hi there, We understand your frustration about the microwave keypad not lighting up. We appreciate your feedback and will forward your suggestion to our engineering team so they can consider the possibility of having the keypad illuminated in future models. Should you need any support, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Kimberly

Downie
2 (9,999)

2022-07-04

2 (9,999)
We generally like the features of this low profile stove, but the unusually small font and very poor display contrast makes it almost impossible to read. A backlit keyboard display should be A MUST for this appliance to be a little more user friendly.
Helpful?
Originally posted on 1.1 cu.ft. Slim Over the Range Microwave with 400CFM(ME11A7510DG_AC)

Features

3 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-07-06

Operations

Thanks for bringing this to our attention, Downie. Could you give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support)? We’d love to help, but will need a little more detail about the issue. 

CDABTX
5 (9,999)

2023-01-21

Texas

5 (9,999)
We've had this microwave for a year now and I am very happy with how it works, and looks - love the slim profile - less appliance bulk when looking into the kitchen plus it is SO much more user friendly for the cook who isn't vertically challenged!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Spiker
4 (9,999)

2025-11-25

4 (9,999)
Replaced a full sized Samsung microwave and this one fit into the old mounting space so the install was easy. Has all the features we needed. The one complaint is the buttons are hard to read in low light...back lighting would have been nice.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Koorosh
1 (9,999)

2023-01-18

Fairfax, VA

1 (9,999)
Stopped working after 6-7 months, repaired under warranty, 2 months later stopped working again...... I assume this is a bad design or mine is a defective unit. Keep in mind that after the repair the warranty would only be for 2-3 months......

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-01-24

Samsung Care

A perfectly working appliance is more promising, Koorosh. Let's have it up and running using these recommended links below! There are lots of things to consider if your microwave isn't working or heating. Learn more from these details. Samsung microwave is not working: https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working You may watch our youtube video about "How to fix microwave problems": https://www.youtube.com/watch?v=N064z8CQ8XA I have also shared your model's user manual for more details. Turn to page 32 under "The oven does not work" and page 12 in disabling the "Demo mode" for your reference : https://downloadcenter.samsung.com/content/UM/202108/20210809102941554/ME11A7510D_00_EN_MES_CFR_210728.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145375411, to help our team pull up your information. Have a great day! ^Chrystel

Karl Schiffman
2 (9,999)

2025-05-06

2 (9,999)
The door only opens from the far right... make sure it doesn't but up against a wall there. The touch pad control is not lit. Very difficult to see it in normal lighting. Impossible in dim light. Overall the touchpad interface is terrible.
Helpful?

Features

2 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-06-04

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Amon
2 (9,999)

2026-03-25

2 (9,999)
[This review was collected as part of a promotion.] I like the look of it and the extra space over the stove but it’s almost impossible to see the numbers unless every light in the kitchen is on. And even then I have to get within a few inches. Don’t understand why the numbers aren’t brighter.
Originally posted on Samsung US
Response from Samsung:
2026-04-03

Samsung

Hi Amon, We’re glad you shared these details about your Samsung microwave. Paying attention to something like this can make a difference. Insights like this help us keep making our products and experience better. Thank you for taking the time to share, and we’re glad to have you as part of the Samsung family. Please keep this reference number for your records: 1152328996. We appreciate hearing from you and truly value your business. Christian Samsung Care

Ryan Mason
5 (9,999)

2026-05-20

Hillsboro Texas

5 (9,999)
[This review was collected as part of a promotion.] Both My range and my microwave have been great So far! They were very easy to install And hooked up and connected to my Previous Ventilation Perfect. They are the Perfect size Inside and outside I highly recommend Samsung For any kitchen
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
AliBe
3 (9,999)

2023-09-05

Melbourne Florida

3 (9,999)
[This review was collected as part of a promotion.] I like how slim the microwave is compared to others. It’s depth does ensure that it is more in your face which is a negative. The extractor fan is crazy loud. I do like the feature of being able to mute the “food done notification.”
I recommended this product.

Features

3 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2023-09-08

SEA Care

We value sharing your experience with the microwave. Let's help you with the fan noise, AliBe. This guide will walk you through the noises coming from the microwave and offer suggestions on which step to take. Samsung microwave is making unusual noises: https://www.samsung.com/us/support/troubleshooting/TSG01001968/ Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146257153, to help our team pull up your information. Have a great day! ^Chrystel

Elamenoepee
5 (9,999)

2022-10-27

Miami, Fl

5 (9,999)
[This review was collected as part of a promotion.] I bout this 8 months ago and wasn't sure about a slim microwave but I tell you it's awesome the suction is super powerful and the lights are just right and the wifi is amazing with my other appliances and the smart home app.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Piranha
4 (9,999)

2022-11-07

Chicago il

4 (9,999)
[This review was collected as part of a promotion.] I really enjoyed this microwave, the functions, features and how quiet it is, fingerprint free stainless steel, the only downside is cleaning the black glass, they get fingerprints alot and the buttons are super sensitive
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Zorlac
5 (9,999)

2023-09-05

Texas

5 (9,999)
[This review was collected as part of a promotion.] I love using tgis microwave coz I can easily tell Alexa to turn on and off the Vent and the lighys. Also it has so many pre cook settings that I use alsot.it’s not as big as other microwave but It’s vent is so powerful.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
GJMc
1 (9,999)

2025-11-18

1 (9,999)
Terrible, Terrible design. Keypad is not illuminated. Considering returning it to the store for a 100% refund. I just completed the installation today. Very disappointed in this product. Disappointed Pa customer
Helpful?

Features

3 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-11-18

Customer Service

Hi! We’re sorry to hear about the negative experience and the inconvenience this has caused. We’d be happy to look into this for you, please connect with our 24/7 dedicated chat agents at https://www.samsung.com/ca/support/contact/ for assistance.

Lillian57520
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

5 (9,999)
I love my fridge. It's big enough for all of us here. My other fridge broke so we just decided to get one of these. Now. I'm gonna buy the dishwasher like. It I enjoy it. I like how the water goes into the jug. Yes
I recommended this product.
Maxie
4 (9,999)

2024-07-24

Sterling Heights Mi

4 (9,999)
[This review was collected as part of a promotion.] Have had about 6 months and am very happy with it overall. The only thing that's an issue is that the control panel is not illuminated. It makes it difficult to select from the available features and number pad.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Badexperience
1 (9,999)

2025-10-28

Seattle washington

1 (9,999)
The product doesn’t work at all, since I bought it didn’t want to connect to WiFi, trying to heat it up food and turns off, need to unplug to used it again, totally a frustration, and expensive piece of garbage.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-10-28

SEA Care

Hello there, We understand how inconvenient it is when your microwave won’t stay on or connect to Wi-Fi as expected, and we’d like to help get it working properly. For issues with connecting your appliance to Wi-Fi, click “No” when prompted with “Did this resolve your problem?” to proceed with the following steps. Please also check the embedded links for further assistance. Cannot connect to SmartThings http://www.samsung.com/us/support/troubleshooting/TSG01003481/ For the issue involving the unit turning off by itself, please follow the troubleshooting guide below and explore the embedded links for additional support. Samsung microwave is not working http://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-does-not-turn-on-or-turns-off-by-itself Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151158878) to help our team pull up your information. Thank you. ^Camille

Azentboy
5 (9,999)

2023-01-18

Lake forest ca

5 (9,999)
I’ve bought this 3 months ago and still working like a charm it does cool fast and make’s notification when done on my phone. I love it could have more applications but so far it is doing what it’s attended to.
I recommended this product.

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Meeko
5 (9,999)

2023-01-02

Tampa, FL

5 (9,999)
We just installed this today. Looks very nice, easy to use. I love the space between the stove and the microwave. The stove light is bright enough and the vent works really well compared to my old microwave.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Samsung microwave buyer
2 (9,999)

2026-05-02

2 (9,999)
We bought this a year and a half ago, and now the keypad completely stopped working. It was great while it worked, but for the price should have lasted longer, we are very disappointed with our purchase.
Helpful?

Features

3 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-05-03

Sandy InTouch CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care

BKNE
4 (9,999)

2023-05-19

Omaha, NE

4 (9,999)
Its overall a great microwave. We purchased a gas range and decided on a microwave at the same time. If you think about it, how big are the things most people put in the microwave? A plate of something, maybe a large-ish bowl to melt something like chocolate (and yes I know there are other ways to do it in the stove that will yield better results not everyone will know that). This thing is so great to be able to see your stovetop so much easier if you are taller (I'm 6' 2") and all the other microwaves Samsung sells were equal to if not larger than our current microwave at the time. Excellent buy for taller people. If you currenty have your microwave above your stove and it's the normal size chonkier microwave, you gotta stand back a bit or slightly tilt your head. Worse if you have glasses. Yeah I know. First, world problems. I like this microwave. HOWWWEVER! The one and onnnny reason I subtracted a star is because the panel is hard to see in low light. I wish it was just even barely lit. Something to make to panel easier to see because it's also shiny and reflective.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Sbarnett38
5 (9,999)

2024-01-18

Texas

5 (9,999)
[This review was collected as part of a promotion.] I bought this microwave about month ago and have been very pleased with the performance and the ease of operation. It has all the bells and whistles I could want. I’d buy it again.love the wifi
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lisa
2 (9,999)

2025-07-10

NM

2 (9,999)
Keypad is not backlit making it almost impossible to see the keypad without turning on all kitchen lights or using a flash light. BAD DESIGN for usability. Huge oversight on a ‘smart’ device.
Originally posted on Samsung US

Features

1 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-07-11

SEA Care

Hi Lisa, We value your convenience and understand that the features of the microwave's keypad aren't up to your standards. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Kimberly

G man
5 (9,999)

2026-03-10

Harriman NY

5 (9,999)
[This review was collected as part of a promotion.] I really love this microwave. It is really easy to use and it's size is big enough for a full size plate. It heats food evenly and is really easy to clean. I am very happy with my purchase.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Zeinerla
1 (9,999)

2025-11-12

Ohio

1 (9,999)
Currently only slightly over an yr old - Error code c-f2 and needs repaired or just buy a new one because warranty expired. Pc board or keypad has broke. Also non light keypad, bad design.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-11-13

SEA Care

Hi Zeinerla, We appreciate the time you took to let us know about your microwave concerns. Let us provide the details you need. Below is a link to help you identify the error code shown on your microwave and what to do with it. What does the error code on my Samsung microwave mean?: https://www.samsung.com/us/support/troubleshoot/TSG10007495/ Should you proceed with the repair and need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151308453) when you message us so our team can retrieve your information. Thank you. -Kimberly

SheriM
5 (9,999)

2025-06-03

5 (9,999)
[This review was collected as part of a promotion.] Fits perfectly, fan is much quieter then my old full sized microwave. Very easy to program and use, I love that the app lets you name the appliance and it lets you know when it’s finished!
Originally posted on Samsung US
Teresa88644
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2023-12-14

4 (9,999)
The Samsung over the range Microwave looks good in our kitchen and works well. We use it every day. However, the clock always looses time. Every time I adjust the time it looses minutes.
Response from Samsung:
2023-12-20

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Tinkerbell
5 (9,999)

2025-10-28

5 (9,999)
[This review was collected as part of a promotion.] This microwave enhances the decor, works efficiently, and is easy to use. The exhaust fan pulls away heavy odor and smoke well. It links to the smart app easily. I've enjoyed using it.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Samsungluvr
5 (9,999)

2026-05-26

5 (9,999)
I purchased this microwave for the extra head room above the stove, it’s sleek, efficient and matches my Samsung double oven. The lighting options and ventilation fan speeds are great.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Shirley63013
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-12-14

5 (9,999)
It's a very beautiful microwave,with it being over the stove I have more counter space.I love the colour white.I would tell my friends to buy one.I would recommend my family to buy it
I recommended this product.

User manual & downloads

User Manual (Manual User)

5.02 MB

Feb 26. 2025

ENGLISH

Download

User Manual (Manual User)

5.05 MB

Feb 26. 2025

FRENCH

Download

Installation Guide (Installation Manual)

ver 2.0 | 10.63 MB

Feb 23. 2022

ENGLISH, FRENCH
Download
See more content

Product support

Find answers to the questions you have about the product

Product support

Get the most from Samsung device and services.

Learn more

* Key feature may different from Key Spec, depending on microwave model selected