Galaxy A17 5G

Gray 128 GB
SM-A1760ZABTGY

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Reviews

Galaxy A17 5G

4.1

Recommended by 70% of customers.

5.0 59%
4.0 16%
3.0 12%
2.0 6%
1.0 7%

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235 Reviews

Boredwithreviews
4 (9,999)

2026-01-17

England

Storage : 128 GB | Color : Gray
4 (9,999)
The phone is very slim - which made it very difficult to hold and us with arthritic fingers, so had to buy a substantial case so I could hold it. As a phone I guess it’s okay - I only bought it because I drowned my previous one - and stayed with a Samsung because I liked my A14 Galaxy. I only use my phone for calls, text messages and Google maps, so I was a bit disappointed that it came with masses of stuff and apps I will never use. Overall, it’s a good phone - the screen is clear and easy to read. The battery life is longer than my previous one. I do wish there was a manual though- I could work through that and get rid of all the stuff I will never use!
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Originally posted on Samsung UK
Response from Samsung:
2026-01-17

CX

Thank you for taking time to review your new A17! Your loyalty means the world to us, and we'll always wow you for many more years to come! With the slim 7.5mm sleek frame, this will fit in your pocket or bag perfectly, and we are delighted to see you have added extra protection with a case! Thanks to the sleek 6.7" Super AMOLED display and 5,000 mAh battery, you'll get the ultimate experience on this phone! Your phone will unlock more possibilities than ever before, and those apps that come with the phone are designed to take your phone experience to a whole new level! Check out the User Manual which is available online here: https://downloadcenter.samsung.com/content/UM/202509/20250930132516441/SM-A15X_A16X_A17X_E176B_M176B_E055F_M055F_A06X_E066B_M066B_A075F_E075F_M075F_UG_EU_16_Eng_Rev.1.0_250922.pdf To help us reduce e-waste, the User Manual is now provided online for our customers to view at their own will. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. In the meantime, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Molene
5 (9,999)

2026-01-11

Essex

Storage : 128 GB | Color : Gray
5 (9,999)
I love my new Samsung A17. Lots of new features and many old ones upgraded. The camera is much improved and it holds battery power very well, despite the fact that I use it a great deal. My only disappointment- on the A12 I could for voice to text on emails, messages, WhatsApp etc. If that facility exists on the A17 I have not yet discovered it.
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I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-01-12

CX

Thank you for this five‑star review of your awesome Galaxy A17, Molene, and for these beautiful pictures taken with it! We're thrilled to hear that you love all the impressive features and enhancements this device offers, including its advanced Triple Camera system with upgraded OIS stabilisation. It’s also great to know that you’re impressed by its long‑lasting and powerful 5000mAh battery. We can confirm that the Voice Input feature is still available on this model. You can activate it by heading to: Settings > General management > Samsung Keyboard settings > Voice input > Then open any app with a text field and tap the microphone icon on the keyboard to start dictating. We hope the guidance above helps you enjoy an even more amazing experience with this product. ^CL at Samsung Support

Jac75
1 (9,999)

2026-06-10

Kent

Storage : 128 GB | Color : Gray
1 (9,999)
Really not happy with my A17 it is not very responsive to touch will not let me put fingerprint recognition on does not always respond to my touch like the old A33
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Originally posted on Samsung UK
Response from Samsung:
2026-06-11

Samsung

We're disappointed to see that you are facing issues with responsiveness on your A17 5G, Jac. This certainly isn't the experience we would expect from such a high quality model. You can sometimes face issues with touch response due to latency, though with the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. We'd also like to gather further information on the issue you are having with setting up your fingerprint, so that we can ensure this issue is resolved. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

陳湘貽
4 (9,999)

2026-07-20

台灣 台中

Storage : 128 GB | Color : Gray
4 (9,999)
購買新機入手後手機開啟網頁APP順暢很多
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免費配送到府服務 長效電池 時尚獨特配色 超值分期方案 超值點數回饋優惠
I recommended this product.
Originally posted on Samsung
Response from Samsung:
2026-07-20

.

謝謝您的回饋～我們非常重視每位使用者的體驗，也會持續優化，只為讓您用得更安心、更順手！

Jennifer Tan
5 (9,999)

2026-06-17

Singapore

Storage : 128 GB | Color : Gray
5 (9,999)
I just bought this for my husband as a replacement for his Galaxy A9 Tablet which he had been using as his mobile for a while.
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I recommended this product.
Originally posted on Samsung SG
Kes64
5 (9,999)

2026-07-25

Glasgow

Storage : 128 GB | Color : Gray
5 (9,999)
Great price good screen size very pleased with my new phone.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-07-25

Samsung

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your new Galaxy A17, Kes! ^CL at Samsung Support

Wobble
3 (9,999)

2025-10-28

Storage : 128 GB | Color : Gray
3 (9,999)
A typical budget phone,battery runs down quick and phone gets quite hot just doing simple tasks. Great camera and display is nice and vivid. Wish i had bought another OPPO phone to be honest, my last one lasted nearly 5 years with no problems and out performed the A17 by a mile, one big problem is cannot have an app open and go to another at same time as the original app closes,which is useless if trying to enter details from an email you recieved to confirm legitamacy. Connectivity not bad but still prefer Oppo,in fact i would'nt be sorry if i lost this phone so i could get another Oppo.
Originally posted on Samsung UK
Response from Samsung:
2025-10-28

Samsung

Thanks for taking the time to leave a review of your Galaxy A17. We're sorry to hear that the phone has not met your expectations and that the battery isn't performing optimally. We will pass on your feedback. Here is a guide you can follow to optimise the battery of your phone: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone If this does not fix the issue, please get in touch so we can assist. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Pefki
1 (9,999)

2026-07-13

Essex

Storage : 128 GB | Color : Gray
1 (9,999)
Very disappointed so far. Had the A16 which was fine. Really struggling to get this one working properly. Still can’t get messages between the sleep time, which is pre-set. I keep going in to cancel it, but it doesn’t make any difference. Also can’t download a ringtone or message tone, other then the useless preset ones.
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Originally posted on Samsung UK
Response from Samsung:
2026-07-17

Samsung

We are disheartened to see that you are having issues with your A17, Pefki. We want all of our customers feeling satisfied with their device, and we'll do everything we can to get this working to perfection. Therefore, please reach out to our Support Teams who will be ready to assist. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Kidsstehop
5 (9,999)

2026-05-25

Whitehaven

Storage : 128 GB | Color : Gray
5 (9,999)
I was a long term Motorola user, I would guess the last 10 years. The Motorola N30 that I had was starting to show its age, however, at 72vyear old, I wasnt looking forward to switchibg to a new device and struggling to comfortably understand a new type of set up. But my wife made the decision for me and I have no regrets. The Galaxt A17 feels familiar, no great shock when using and navigating around it. Clearly far faster than the motorola (perhaps the age of it was a cobtributing factor), but not taking anything away from Samsung, this phone is a dream. Perfect size without being clumsy, easily understandable menu system. Comfortable in the hand (a bit like the wife), seems reliable, ckear, practicable and supplies all the info I need, (again, just like the wife). Lol. Look, Im no Tech Wizard but I do like value for money and quality. Setup was straightfoward, even for this old codger, The Samsung Galaxy A17 ,though full of the latest tech and wizadry, is practical, understandable and comes with more than enough tech and apps for anyone.
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I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-05-26

Samsung

We're delighted to see how much you are enjoying your A17 5G after a seamless set-up process! It can certainly be daunting when introducing new tech into our lives, so we have worked hard to ensure that this device is as intuitive as possible, allowing you to settle in quickly. The Octa-Core processor gives you smooth and speedy operation, which is perfectly complimented by the sleek casing. With the 6.7" screen, this model can remain a convenient size to hold, while giving you a great amount of space to immerse yourself in your phone. This device opens up a world of possibility, allowing you to find all the information you need, and endless apps for anything you may require. We're certain that this reliable model will be impressing you for years to come. Your wife has great taste in phones, and we're thrilled to welcome you to the Galaxy! ^SK at Samsung Support

Dreamsinter
5 (9,999)

2026-03-03

Storage : 128 GB | Color : Gray
5 (9,999)
I should say first that my children call me Dr. Samsung! Home is full of Samsung products because I trust Samsung to make beautiful and excellently performing stuff. So, to my new Galaxy A17 5G: it's an upgrade from my previous A14; I like it immediately! It's slim, very fast, very clear screen text and images. The battery is long lasting. It's easy to connect to all the many wifis and other devices we need today. My only criticism concerns the transfer from old phone to this new one. I expected the transfer to be complete, and that all my settings and data would be exactly copied. But not so! I had to spend hours getting everything the way I like it. But, I've done that now. And am happily appreciating A17
Originally posted on Samsung UK
Response from Samsung:
2026-03-04

CX

Thank you for your fantastic 5‑star review, Dr. Samsung — loving the name! We truly appreciate your continued loyalty to us and our products, which deliver excellent performance time and time again. It’s wonderful to know you’re loving your brand‑new Galaxy A17 — from its slim, sleek design and fast performance to the very clear on‑screen text, impressive imagery, long‑lasting battery for those busy days, and excellent connectivity services. We regret that the data‑transfer process between your phones took longer than expected, but we’re glad to hear everything is running smoothly now and performing exactly how you like it. Your positive experience truly warms our hearts, and we hope you continue to enjoy every moment with your new phone! ^HB at Samsung Support

Georgebent
1 (9,999)

2026-03-08

Manchester

Storage : 128 GB | Color : Gray
1 (9,999)
It wont allow me to delete anu emails despite doing everything suggested conectivity not bad not used camera battery ok poor performence keyboard display is too small & now it wont let me submit this review display not bad
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Originally posted on Samsung UK
Response from Samsung:
2026-03-10

CX

While it's great to see that you are enjoying the connectivity, battery life, and display quality of your A17 5G, George, it's a shame that you are facing issues using it. If you are unable to delete emails through your Email app after following all suggestions, we would recommend logging into your account on your email provider's website to see if the issue continues here. If so, it would suggest that the issue lies with your email provider, and we would recommend getting in touch with them for further support. With a 6.7" display, we believe that this phone gives you a vast amount of room to immerse yourself in your phone while still being convenient to carry. We would recommend thoroughly checking the specifications of your chosen model before purchasing, to ensure that it is right for you. Though the size of the keyboard is limited to that of the display, you can adjust it to your preference in Settings > General management > Samsung keyboard settings > Size and transparency. The 50 MP main camera lens on this phone is truly remarkable, and we're sure that with further use, it will blow you away. As for the performance, with the powerful Octa-Core processor running this phone, we wouldn't expect you to have any issues. We just need some further information about what performance issues you are experiencing to provide the most relevant advice, so please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a fantastic phone, and we're here to ensure that it works as it should, so that you can thoroughly enjoy it. ^SK at Samsung Support

SamsungFan268
5 (9,999)

2025-10-12

Storage : 128 GB | Color : Gray
5 (9,999)
The Samsung Galaxy A17 is a wonderful choice for budget users. The display is high quality, cameras are mind blowing, and smooth buttery performance, the design is also so appealing!
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I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-13

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

smarts
5 (9,999)

2025-12-14

Blackpool Lancashire

Storage : 128 GB | Color : Gray
5 (9,999)
At my age a phone basically is just that , a means of contacting my other half or her in an emergency. I upgraded as my other phone was over 5 years old and very slow, The battery life on this handset lasts longer so less time charging, the display is marginally larger than my last one, the speed of the performance is why i upgraded, this is immediate, As for the camera this being another reason i upgraded, its so crisp and the options are for different pictures is off the scale. The transfer of my old phone was really good i just linked both (using my ISP connectivity) together using WIFI and all the files were sent from my old phone across to the new one. overall I'm glad I upgraded, it was about time to do so.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-12-14

CX

We're thrilled to see how much you are loving your A17 5G! The 5000 mAh battery keeps you going all day with life to spare, allowing you to dive into the epic power that the Octa-Core processor gives you on the 6.7" display With the 50 MP main camera lens, you can capture your memories in rich detail. Speedy file transfer through SmartSwitch gets you up and running in no time, allowing you to enjoy all the wonderful features on offer. This model will be wowing you for years to come! ^SK at Samsung Support

SisterAct
5 (9,999)

2026-06-25

North West

Storage : 128 GB | Color : Gray
5 (9,999)
This is my 4th Samsung phone and I think they're great. The display is clear, great camera, battery life is great. Overall gives great performance.
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I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-06-27

Samsung

Congratulations on your latest upgrade to the gorgeous A17 5G! It's fantastic to hear that you're enjoying the crystal clear display, the great Camera, the long-lasting 5,000 mAh battery and the overall super performance. Thank you for sharing your five-star feedback, and for once again choosing Samsung Galaxy! ^EW at Samsung Support

popkilo234r
2 (9,999)

2025-09-21

Storage : 128 GB | Color : Gray
2 (9,999)
[This review was collected as part of a promotion.] pretty good phone. love the aesthetics, however it is quite slow and isn't suitable for mobile gaming.
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I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-09-22

CX

Thanks for taking the time to review your Galaxy A17! It's a sleek, slim and stunning handset featuring an immersive and vivid display, and we're thrilled to hear that you're enjoying the aesthetics. We'd recommend checking to make sure that your phone is on the latest software version, as this can really speed things up, and you can do so by going to Settings > Software update > Download and install. A simple restart can clear any minor glitches and get your phone up to speed, too. The following link contains more advice in regard to speeding up your phone: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ We hope this information is helpful, and we're wishing you many happy years with your new A17! ^EW at Samsung Support

Shebert72
4 (9,999)

2026-04-21

Droitwich West Midlands

Storage : 128 GB | Color : Gray
4 (9,999)
Performance and much quicker in all aspects .Also phone not too heavy for my needs.
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I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-04-22

Samsung

It is great to see you are loving your A17, Shebert! From the powerful Exynos 1330 processor, giving you the best performance, to the 7.5mm lightweight design, you'll love this phone for many more years to come, and will continue to make memories like this beautiful picture! Enjoy! ^LB at Samsung Support

Robin 8045
4 (9,999)

2026-03-16

Greatstone kent

Storage : 128 GB | Color : Gray
4 (9,999)
A reasonably priced for a mid range mobile Phone, with a good performance
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I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-03-19

CX

We’re thrilled to read your thoughts and feedback, Robin. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support

my toy
5 (9,999)

2025-10-25

Scotland

Storage : 128 GB | Color : Gray
5 (9,999)
Just fine, excellent device. Don't go anywhere without it.nice phone
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I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-29

Samsung

We love hearing that you're enjoying your awesome Galaxy A17! There are so many fantastic features to enjoy, from the Camera to the long battery life, the brilliant suite of Galaxy AI and the super reliable connectivity. Many thanks for the five star review! ^EW at Samsung Support

37maria
5 (9,999)

2026-01-05

Bari, Italy

Storage : 128 GB | Color : Gray
5 (9,999)
I’ve been using the Samsung Galaxy A17 5G for a little while now, and honestly, it’s been a pleasant surprise. For a budget phone, it feels far more polished than I expected. The first thing that stood out to me was the screen — that big 6.7‑inch AMOLED display is bright, colourful, and genuinely enjoyable to use whether I’m watching videos or just scrolling through apps. Day‑to‑day performance has been smooth and reliable. It handles all the usual stuff — messaging, social media, browsing — without any fuss. The battery life is another strong point. I can easily get through a full day without worrying about charging, which is something I really appreciate. The camera is solid for casual photos, especially in good lighting. It’s not trying to compete with flagship phones, but it definitely gets the job done for everyday snaps. What I like most is how clean and easy the software feels. Samsung’s interface is simple to get used to, and knowing it’ll get long‑term updates gives me confidence that the phone will stay useful for years. Overall, the Galaxy A17 5G is a genuinely great value phone. It’s reliable, looks good, and does everything I need without costing a fortune. If you’re after a dependable everyday device, this one is a strong pick.
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I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-01-07

Samsung

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

Gash
5 (9,999)

2026-05-07

花蓮縣，台灣

Storage : 128 GB | Color : Gray
5 (9,999)
點數儲值夠好用夠快夠好
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Originally posted on Samsung
Response from Samsung:
2026-05-08

.

感謝您的支持與好評！我們會持續把關品質與服務，希望每一次的使用體驗都讓您滿意。

吳敏娟
5 (9,999)

2025-11-19

三星官網

Storage : 128 GB | Color : Gray
5 (9,999)
經濟又實惠，簡單好操作
[D] Alternative Text [D] Alternative Text
I recommended this product.
Originally posted on Samsung
Response from Samsung:
2025-11-20

.

感謝您的支持與好評！我們會持續把關品質與服務，希望每一次的使用體驗都讓您滿意。

SA6210
1 (9,999)

2025-09-30

Scotland

Storage : 128 GB | Color : Gray
1 (9,999)
Honestly it was so disappointing. Having had an iPhone for over a decade I finally decided to do the great jump to Android. Samsung was supposed to be easy, reliable and I’d never want to go back. I went through 2 A17 devices in 5 days. They were both faulty. The lag between swapping from app to app was annoying. Who has to wait in 2025 for the phone to catch up and if you moved from one app to one that required to play something it just froze completely and shut itself off. Seriously disappointed in the performance and the phone. I’m back on iPhone
Originally posted on Samsung UK
Response from Samsung:
2025-10-03

CX

We are disappointed to read that you are not fully enjoying your A17. We know you can get the best performance out of this phone thanks to the powerful Exynos 1330 processor and 90Hz refresh rate. Here is a great guide to help you optimise the performance of your phone: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ If you need further assistance, our helpful Support Teams are on hand to help get you up and running smoothly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

VinceD
4 (9,999)

2026-01-17

Newport, South Wales

Storage : 128 GB | Color : Gray
4 (9,999)
I like the size, design and the fingerprint button placement. The downside of having all the exterior buttons on the same side of the phone is that it gets fiddly whe you are trying to take a screenshot, I was also disappointed that the phone did not have a screen recording capability. This phone was a gift for my birthday, I am very fond of samsung, my previous phone was a Galaxy s9, which is a great phone all round. I personally prefer the Galaxy S series' over the A series'. But this A17 5g is really good for it's price, a definite value for money, the A17 has a bit of lag occasionally whe you are flipping through apps, but that doesn't put me off it. I also love how easy it is to switch from one samsung phone to another it was effortless.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-01-17

CX

Thank you for sharing such a thoughtful review of your new Galaxy A17, Vince. We’re delighted to hear that you’re enjoying the size, design and fingerprint button placement, and that the move from your previous Galaxy device was easy and straightforward. We also appreciate your comments about screenshots and screen recording. The Galaxy A17 5G does not include a built‑in screen recorder, although this can still be done through trusted third-party apps if you need the feature. For screenshots, there are several methods available beyond the button combination, and you can explore them in this guide: https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-device/ If you’re interested in getting the best performance from your phone, we also recommend taking a look at this detailed optimisation guide: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ It’s wonderful to hear that, even as a long-time Galaxy S series user, you still feel the Galaxy A17 5G represents excellent value for money. Thank you for your continued loyalty to Samsung, and we hope this amazing device serves you well for a long time to come. ^CL at Samsung Support

Guss 11
5 (9,999)

2026-06-28

Clwyd uk

Storage : 128 GB | Color : Gray
5 (9,999)
Thank you Samsung. Fantastic phone in every way. Amazing value for my choice bracket. Only problem that I've had with Samsung phones is the sensitivity of the touch screen itself. In past and occasionally now have to hit it with a sledge hammer to get it to respond to my using it. Could do with a manual to explain new model purchased. I'm beginner and not experienced, self taught with phones. Just a wish that's all. Would gladly pay extra costs myself. Thank you Samsung. I'll always choose you. Five stars 🌟
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-06-29

Samsung

We're thrilled to hear that you're loving your new Galaxy A17, Guss! You can adjust the touchscreen sensitivity by going to Settings > Display > Touch sensitivity, and you can find a really helpful user guide at Settings > Tips and user guide. We're always on hand to help with anything you may need along the way, and you can reach out to our friendly Support Teams using the contact details and opening times on the following link: https://www.samsung.com/uk/support/contact/ Thank you for sharing your brilliant review, and for choosing Samsung! ^EW at Samsung Support

Anonymous
4 (9,999)

2025-10-09

Hereford

Storage : 128 GB | Color : Gray
4 (9,999)
I am pleased with my Samsung A17 overall it seems fair value for the cost. The only downside so far is the connectivity with my Bluetooth hearing aids. The Bluetooth connection seems very flaky and keeps dropping out all the time if my phone is in my trouser pocket whereas my previous Samsung A13 kept the connection much better. I have to put it in a shirt with a breast pocket to ensure a decent connection to listen to audio books. I don't think the Bluetooth connection is very good Many Thanks
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-10

CX

Thanks for taking the time to leave a review of your Galaxy A17. We're glad that overall, you are pleased with the phone. However, we're sad to hear that you are having connection issues with your Bluetooth hearing aids. This could be due to the compatibility between the device and hearing aids, and an update may be required for them to resolve this. We would recommend contacting the manufacturers to find this out. In the meantime, here are some steps on our side from our US partners to try to resolve this issue: https://www.samsung.com/us/support/troubleshooting/TSG01209182 If these do not work, please get back in touch, so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

ColMc
4 (9,999)

2025-10-13

Storage : 128 GB | Color : Gray
4 (9,999)
After my S20 died I needed a replacement and as I only have a Sim only deal, the cost of the A17 was ideal for my budget. The battery seems to last forever as I only tend to need to recharge every 2 or 3 days depending on what I've been doing on it. Was easy to navigate around and set up. Performance is pretty good and has a larger display that that of the S20. Only wished that there was a way to completely disable AI as it's not something I would use or want to use.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-13

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your A17. Galaxy AI can bring you hours of fun, and here is a guide to showcase what it can bring: https://www.samsung.com/uk/galaxy-ai/ You can disable certain features of Galaxy AI by heading to Settings > Galaxy AI > Select the feature you want to disable > Tap the toggle to disable this. If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Swfc in town
4 (9,999)

2026-05-26

Chesterfield

Storage : 128 GB | Color : Gray
4 (9,999)
I have switched back to Samsung after many years i stopped using Samsung because I didn't not like the TouchWiz interface finding out the Now use one UI I find this Samsung a17 quite easy to use very easy to modify to my own needs one thing I would say that goes against this phone is it's battery and has to be charged quite often during the day the phone also overheats which is frustrating to say the least overall I would say I'd give this phone a solid 8 Out of 10
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-05-26

Samsung

Thank you for your awesome review of your new A17! Welcome back to the Samsung family, it is great to have you back on board, and you have chosen an awesome device! The huge 5,000 mAh battery will give you hours of fun on this phone, and here is a great guide to help you get the most out of it: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ ^LB at Samsung Support

Ian K
4 (9,999)

2025-10-13

Storage : 128 GB | Color : Gray
4 (9,999)
overall this phone is good. One star short as the screenshot function is utterly dreadful!! either pressing power+vol down, or the wizardly hand-wave across the screen are both dreadful. I previously had a Motorola which took screenshot by pressing the toggle screen 3-line-hotkey and then there was a simple button at teh bottom which said SCREENSHOT - please copy that function, it's really simple and reliable and you don't look a twit (or worse) trying to do it.
Originally posted on Samsung UK
Response from Samsung:
2025-10-14

CX

We're so pleased to hear that you like your Galaxy A17 overall, Ian. It has so many features to enjoy, such as the vibrant, crystal clarity of the display, the large 5,000 mAh battery capacity, and the clearer videos and sharper photos provided by the brilliant camera system. We're sad to hear that you've been having some difficulties with taking screenshots, and we completely understand that moving to a new brand feels very different and can take some time to get used to. The following link contains a really handy guide for taking screenshots on your A17: https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-device/ We appreciate your feedback and have noted this, and we trust the above link will help. Many thanks for taking the time to review your new phone! ^EW at Samsung Support

Pete65556664433
3 (9,999)

2025-10-15

Storage : 128 GB | Color : Gray
3 (9,999)
A little disappointed, upgraded from an older Samsung model as handset getting slower and battery strarting to charge longer. Got new 5g version, disappointed in speed, no noticeable difference. Even more disappointed with battery performance, even while on charge, struggles to take charge if phone in use with android auto for example, seems better with a new lead purchased but no improvement on older Samsung handset.
Originally posted on Samsung UK
Response from Samsung:
2025-10-15

CX

Thank you for taking time to review your A17, Pete. Your loyalty means a great deal to us, and we'll continue to wow you for years to come! With the powerful Exynos 1330 processor and massive 5,000 mAh battery, we know you can get the ultimate performance! Check out this great guide to help optimise the performance of your phone: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Kath07
5 (9,999)

2026-07-22

Storage : 128 GB | Color : Gray
5 (9,999)
My new Samsung has great features, long life battery, and really good camera images. The connvectivity and performance are really good, Love the bright display which is clear and easy to see. I am really pleased with my choice.
Originally posted on Samsung UK
Response from Samsung:
2026-07-23

Samsung

We're delighted to see how much you are enjoying your A17 5G, Kath! It's packed full of awesome features that make your daily tasks a breeze, and the 5000 mAh battery supports you all day long with life to spare. The 50 MP main camera lens allows you to capture high quality photos, which are displayed beautifully on the crystal clear Super AMOLED screen. Connectivity is flawless, and the Octa-Core processor ensures that you receive smooth and speedy operation. There's so much to love about this incredible phone! ^SK at Samsung Support

JoBeth
3 (9,999)

2025-10-10

Storage : 128 GB | Color : Gray
3 (9,999)
I have been somewhat disappointed by my new phone sadly. Been tempted to revert to my Motorolla. I am finding turning on takes a long time compared with previous phone and as for turning off well a nightmare I can't work it out and have to ask AI to do it. The constant use of arrow back to return to previous page is archaic. Why not a finer swipe so much quicker. Don't like the icons showing numbers indicating what waits in the app. Pointless especially on email where one leaves some unread to read at a later date. Why doesn't the phone order apps automatically in alphabet order? Still struggling after a month with so many issues. WiFi being the worst. The phone does not automatically revert to my home Internet access on returning I have to go to settings to do it every time. Hence at the start a big usage of my SIM data!!!! Not the best will get used to it I suppose.
Originally posted on Samsung UK
Response from Samsung:
2025-10-10

CX

Thanks for taking the time to leave a review of your Galaxy A17. We're sorry to hear you are not happy with some of the features of the phone and the performance. We will pass on your feedback about these. Could you make sure the phone is fully up to date by going to Settings > Software update > Download and install. To turn off the phone, you need to hold the volume down and power buttons simultaneously and then choose power off. With notifications, if you would not like a number to be shown, you can go to Settings > Notifications > Advanced settings > App icon badges > Change this to Dot. To order apps in alphabetical order, swipe up to get to your apps > 3 dots in search bar > Sort > Alphabetical order. To have your phone connect to your chosen Wi-Fi automatically, go to Settings > Connections > Wi-Fi > 3 dots > Advanced settings > Manage networks > Choose your network > Toggle on Auto reconnect. We hope this helps! If not, please get in touch, so we can assist you with this further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Kouzman
1 (9,999)

2025-09-02

Storage : 128 GB | Color : Gray
1 (9,999)
**Product Review – Samsung Galaxy A17** Despite running only one app, the Galaxy A17 frequently reloads both background and foreground apps, disrupting workflow and degrading user experience. This aggressive memory management or memory leak undermines multitasking and even affects active sessions. Samsung, please address this with a firmware patch or One UI update to improve app retention and usability.
Originally posted on Samsung UK
Response from Samsung:
2025-09-02

CX

We are disheartened to see you are having issues with your A17. Your feedback is greatly appreciated, and we will take this on board to help improve our products and services in the future. We'd recommend contacting our Support Teams for further assistance on this. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

AKB23
5 (9,999)

2026-03-04

Storage : 128 GB | Color : Gray
5 (9,999)
I was recommended this phone by a friend of mine and cannot fault him.It was very easy to transfer all of the data across to it following easy to follow instructions. The display is of excellent quality as is the camera.So far the phone has performed in a first class manner and the battery has a more than decent lifespan.The device has 5g connection and I am more than happy with my purchase.
Originally posted on Samsung UK
Response from Samsung:
2026-03-06

Samsung

We are delighted to hear that you're very happy with the awesome Galaxy A17, especially as it was recommended by a friend! It’s great to know that backing up and transferring all your data from your previous device was quick and easy. We're also pleased to hear you're impressed with its excellent display quality, smooth performance and great cameras. As you mentioned, the Galaxy A17 supports 5G for fast, reliable connectivity when you're out and about, and its powerful 5000mAh battery keeps you going all day and beyond. This smartphone is built to be great in every way. ^CL at Samsung Support

Its a phone question mark
5 (9,999)

2025-09-21

Storage : 128 GB | Color : Gray
5 (9,999)
This phone does exactly what I need of it without spending too much, I have a tablet for other things, so this is at the right level to complement that. It still provides good performance a decent battery life and nice display. The camera works well and has a number of useful functions. Connectivity in network wifi and Bluetooth is also good but please fix the navigation swipe gestures
Originally posted on Samsung UK
Response from Samsung:
2025-09-24

CX

Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Mto25
5 (9,999)

2025-12-30

Guildford

Storage : 128 GB | Color : Gray
5 (9,999)
My last phone was a Samsung Galaxy A14, so when purchasing the Samsung Galaxy A17 I knew it was from a reputable company? Plus it works in the same. format as my previous phone, But much better. The display screen is slightly bigger which as you get older is great for the eyes. I am very pleased with this phone and would would recommend not just this phone but Samsung as a company.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-12-31

CX

We're delighted to see how much you are enjoying your A17 5G after loving your A14! The whopping 6.7" display gives you the space you need to truly immerse yourself in your phone, acting as the gateway to the incredible software that you know and love. Thank you for such a glowing review! ^SK at Samsung Support

Pattchio
1 (9,999)

2026-03-30

Storage : 128 GB | Color : Gray
1 (9,999)
This pbone is total crap cant delete apps it works one day and not the next cant really download things again could on sunday but not today on dmart homescreenwhich is murder a lit if sites cant provide a safe connection i eas going to get it picked up tommorow but i changed my mind big mistake peace of junk you think im paying for this not a hope direct debit will be cannceled
Originally posted on Samsung UK
Response from Samsung:
2026-03-31

Samsung

We are disheartened to see that you are not enjoying your A17 and having issues with it, Pattchio. Check out this guide which will help you delete apps that you do not want, but please note, not all apps can be deleted as those will be embedded onto the phone when you purchase the phone: https://www.samsung.com/uk/support/mobile-devices/how-to-remove-or-disable-embedded-apps/ We'd recommend reaching out to our Support Teams who will be on hand to get your issues resolved quickly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/ ^LB at Samsung Support

Glitter dust
4 (9,999)

2025-12-29

Norwich

Storage : 128 GB | Color : Gray
4 (9,999)
I love the fact that this Samsung Galaxy A17 5G is sightly of the same spec as my last phone. I am also happy with the newly updated features, which I am trying to get used to. The thing I have difficulty with is that I am unable always press on the intended key, due to the tip of the finger I use to type hiting the key beside the key I require to press.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-12-30

Samsung

Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Jack270
5 (9,999)

2025-09-10

Varna

Storage : 128 GB | Color : Gray
5 (9,999)
I think the phone is great (from online impression) but I read a review here that state the session managment reset apps and that kill the multitasking I would say that i was expiriance the same issue on Samsung A14 5G after I update to OneUI 7 so the problem is in the software and will be good to have patch and this issue to be resolved also for A14 5G.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-09-15

CX

Thank you for the five stars, Jack! It's fantastic to hear that you're impressed by the Galaxy A17 from the online impression. It is just as stunning in real life! And don't worry about software, as this smartphone is raring to go and comes with a promise of six years of major OS updates and security updates, offering a future-ready and super long-lasting software experience. It also supports a MicroSD up to 2TB, which would create more storage space and prevent disruption during heavy usage. In regard to your A14, this takes a MicroSD up to 1TB, which would really help as apps need space to function correctly. Turning off battery saving features will also prevent background apps from being forced to close. We'd also advise checking out the following link, as it contains heaps of helpful advice in regard to app management: https://www.samsung.com/us/support/answer/ANS10001359/ We hope this is helpful, and if you are looking to treat yourself to the A17 in the future, we know you wouldn't be disappointed! ^EW at Samsung Support

Mamamia
5 (9,999)

2026-06-06

South Yorkshire

Storage : 128 GB | Color : Gray
5 (9,999)
My phone ... the previous version ..was stolen. It was in my handbag. Communication to block the phone was very good and prompt, and very helpful for ordering this one. What is the greatest relief is that all my pictures and data were saved. I was glad to see the on line apps that I use regularly. A very nice phone. Thank you for your help.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-06-11

Samsung

Excellent to see that you had a five-star experience with the A17, and we're sorry to learn about your previous device being stolen! We trust that your new phone will serve you well for years to come! Thank you for sharing your rating! ^PM at Samsung Support

sem68
3 (9,999)

2025-10-10

Storage : 128 GB | Color : Gray
3 (9,999)
Bought phone to replace a 3yr phone as the battery life was getting low. New Samsung A17 seems made to a good level of quality. I find it easy to use for my needs as a phone/payment device/camera/music player. The only disappointment is the battery life. It's not much better than my old phone despite changing battery settings.
Originally posted on Samsung UK
Response from Samsung:
2025-10-10

CX

Thanks for taking the time to leave a review of your Galaxy A17. We're glad to hear that you are happy with the quality and ease of use of the phone! However, sad to hear the battery is not meeting your expectations. Here is a guide on how to optimise the battery of your phone to make it last as long as possible: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone If this does not work, please get in touch, so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Squatchy
4 (9,999)

2025-10-08

Storage : 128 GB | Color : Gray
4 (9,999)
Nice and comfortable phone to hold in your hand. Love the big screen on the phone for when I'm watching Liverpool Fc. Performance is good. But I do miss my s22. Battery life so far is good, but its only a month being used. Nice and clear display. Camera takes a decent picture. So, all in all no complaints. A big thumbs up 👍
Originally posted on Samsung UK
Response from Samsung:
2025-10-09

CX

Many thanks for your review, Squatchy! We're so pleased to hear that you're enjoying your Galaxy A17. The large 6.7-inch Full HD+ display is fantastic for watching the football, with vibrant, smooth and clear visuals. Performance is on point thanks to the enhanced processor and the massive 5,000mAh battery. Meanwhile, the Camera with Optical Image Stabilisation has every precious memory covered! We hear you're missing your S22, but we're so glad to know that your A17 is giving you that five star feeling and is serving all of your needs. ^EW at Samsung Support

Sammy dee
5 (9,999)

2026-03-02

Storage : 128 GB | Color : Gray
5 (9,999)
I love my Samsung new phone. to honest with you I have always love the Samsung phone's. Ever since I changed for the Nokia phone what I was on in the 90's and not only that Samantha and Samsung are the perfect names for each their ha ha do you get it. To be honest great photos, great features and quick 👌 love ya Sam.❤️Xx
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-03-02

CX

Huge congratulations to you on your new A17, Sammy. We're so happy to hear that you love it and that you've been enjoying our phones for so many years. You're right, we're the perfect match! Thank you for sharing your lovely review - you've made our day. ❤️ ^EW at Samsung Support

tina27
5 (9,999)

2026-07-20

Storage : 128 GB | Color : Gray
5 (9,999)
I love this phone. It's easy to use, the battery seems to last for ages. The camera is great. The display is brilliant. The phone connects quickly. Overall it has great performance. Really great phone. So far I'm very happy with it. Xxx
Originally posted on Samsung UK
Response from Samsung:
2026-07-21

Samsung

Brilliant to see how much you are enjoying your A17 5G, Tina! The intuitive software makes it a breeze to use, while the 5000 mAh battery keeps you going all day long. The 50 MP main camera lens allows you to capture high quality photos, and you can easily see even the smallest of details on the Super AMOLED display. The Octa-Core processor keeps this device running at great speeds, and connectivity is flawless. This model will be wowing you for years to come! ^SK at Samsung Support

Mfd29
4 (9,999)

2025-10-14

Storage : 128 GB | Color : Gray
4 (9,999)
The phone is great but I found the whole Samsung ecosphere competing with Google was a bit of a pain. I ended up with duplicate apps like Calendar and Wallet which confused me for a while. I ended up saving stuff in the Samsung Wallet and couldn't work out why I couldn't see them in my Google Wallet which I normally use. The lack of a second SIM slot is also a bit of an inconvenience. Yes, technically it has a second slot but at the expense of the SD card so you can only use a second SIM or an SD card. Personally I would have preferred a straight Android phone without the Samsung bloat and if I had known about the SIM issue I wouldn't have bought it. Performance is good, as is the camera. There is an annoying display lag when transitioning between apps but I think this can be removed in Developer mode (not tried yet). Operating feedback like vibrate and key clicks seem to require quite a bit of configuration but I guess I have yet to discover these within just the month I have had it.
Originally posted on Samsung UK
Response from Samsung:
2025-10-14

CX

Thanks for taking the time to review your Galaxy A17. We're sorry to hear that you thought you ended up with duplicate apps after linking to Google - this isn't what we'd expect to happen, as the process is designed to be easy and trouble free. However, you will have a Samsung Calendar app and a Google Calendar app, along with a Samsung Wallet app and a Google Wallet app. The apps aren't the same, so they're not duplicates as such, but we definitely can see how this could be confusing. You can remove the apps you don't wish to use from your Home screen by pressing and holding them and then selecting Remove. You can also disable or uninstall them from your phone by going to Settings > Apps > Select the app from the list > Disable or Uninstall. This should really go a long way to helping you not accidentally using the wrong one. It's sad to hear that you were hoping for the capability to use 2 SIM cards along with an SD card, and we really appreciate, welcome and value your feedback on this, as it helps us to understand what you'd like to see going forward. It's brilliant to hear that you're happy with the excellent performance and the enhanced camera system which will capture those precious memories in perfect clarity. In regard to experiencing any issues with lag whilst transitioning through displays, we have the perfect troubleshooting link for you right here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ We're really excited for you to explore your phone more over time, and we know you won't be disappointed, as you have a really fantastic and reliable handset! We hope the above information is useful in helping you along the way. ^EW at Samsung Support

Dawnydo
1 (9,999)

2026-04-10

Storage : 128 GB | Color : Gray
1 (9,999)
Im having the same problem with my new a17 as I had with my old Samsung a15 it keeps jumping about from thing to thing and my email screen keeps coming up black when I want to go into my emails with a tiny white arrow in top left corner I have to kerp restarting it I am going back to 3 shop?
Originally posted on Samsung UK
Response from Samsung:
2026-04-12

Samsung

We're sorry to hear that you're having an issue with your A17 due to the display jumping and your email app having a black screen, Dawn. We'd love to help. We'd initially recommend performing a soft reset as this can clear any bugs, and you can do this by holding down the Volume Down and Side keys simultaneously for about 10 seconds, or until the phone reboots. Check for available software updates at Settings > Software update > Download and install. As the same issues occurred with your old phone, it's very possible that it's a third-party app that's causing the problems to occur. If the issues continue after performing the soft reset and updating your software, please reach out to our friendly Support Teams, as we can diagnose and pinpoint the issue and help you to troubleshoot or remove any apps that may be causing this to happen. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful. ^EW at Samsung Support

Hayl88
2 (9,999)

2026-01-28

Cardiff

Storage : 128 GB | Color : Gray
2 (9,999)
It has a large screen, the camera good and i like the style. However this has to be the slowest phone I've ever owned. It takes almost 2 hours charge, it stutters whilst using apps and the battery doesn't last very long despite not being constantly on it. I'm really disappointed overall.
Originally posted on Samsung UK
Response from Samsung:
2026-01-29

Samsung

Thanks for taking the time to leave a review of your Galaxy A17 5G. We're sorry to hear that your phone is not functioning as you would like. Here are some steps to take for the issue with the charging of the device: https://www.samsung.com/uk/support/mobile-devices/my-device-is-charging-slowly-not-switching-on-or-keeps-restarting For the performance issues here are some steps to take: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up If these steps do not work, please get in touch so that we can assist further. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

MichaelSherry
4 (9,999)

2026-04-28

Storage : 128 GB | Color : Gray
4 (9,999)
Had issues transferring data even using the official Samsung " switch " website . Photos in Google1 tranfered fine but Photos in the phones galley didnt transfer. GOOGLE time line didnt tranfer , dispite saying it had and whattapp via Android Autro wont work ! Other than that its fine
Originally posted on Samsung UK
Response from Samsung:
2026-04-28

Samsung

While it's great to see that you are enjoying your A17 5G overall, Michael, it's a shame that you are facing issues. Regarding SmartSwitch, we would always recommend thoroughly checking your data transfer and giving it another try if data hasn't successfully migrated. Please note that it can take some time for large amounts of data to transfer. As for WhatsApp not working via Android Auto, it does sound like this is an app specific issue, rather than one with your phone. Please reach out to WhatsApp support for further guidance. Our Support Teams are always here to help, so if you do need any advice from our side, please don't hesitate to reach out. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to ensure that you can have a five-star experience. ^SK at Samsung Support

Babsgrim
5 (9,999)

2025-09-25

Storage : 128 GB | Color : Gray
5 (9,999)
I've always preferred Samsung phones, so this had to be my follow up choice. It's easy, did have a few hair raising moments trying to change font colour and size. Yes I am not a technology expert, but with the help of Google, I have managed now a smooth running new samsung phone.
Originally posted on Samsung UK
Response from Samsung:
2025-09-29

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Nooooo
3 (9,999)

2025-09-28

Storage : 128 GB | Color : Gray
3 (9,999)
I think i prefer the old one!! Messages were easier, it keeps on asking about setting one up as a,default. I don't want the choice.. For some reason it seems to be easier to press a coma rather than a space. Adverts seem to be there more too and more difficult to get rid of.
Originally posted on Samsung UK
Response from Samsung:
2025-09-28

CX

We're sorry to see that you aren't enjoying the upgrade to the A17 5G so far. Setting up an app as the default means that all of your messages will be in one place, and you will automatically get notifications from just one app for all of your texts. Feel free to try out both before you make a decision, and remember that you can always change your mind. If you would like to adjust the size of your keyboard, you can do this in Settings > General management Samsung keyboard settings > Size and transparency. This may make it easier for you to select the Space key. As for the adverts, we'd like to know some further information to provide our support. Please reach out to our Support Teams using the contact details on the following link, during the listed operating times: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to ensure that it works as it should, so that you can thoroughly enjoy it. ^SK at Samsung Support

Pebbledash
5 (9,999)

2026-01-24

Storage : 128 GB | Color : Gray
5 (9,999)
I had kept my A13 for many years, but was happy to upgrade this time. I am really happy with the A17 and can see the difference already compared to the A13! I didn't need the top of the range phones as I am not constantly looking at it! Nor do I social media!
Originally posted on Samsung UK
Response from Samsung:
2026-01-25

CX

Huge congratulations to you on your upgrade to the awesome Galaxy A17! This is a superb choice for an upgrade, with many features to enjoy, from the crystal clear display to the huge battery life and seamless connectivity. Thank you for sharing your review, and keep enjoying! ^EW at Samsung Support

CP25
3 (9,999)

2025-10-20

Storage : 128 GB | Color : Gray
3 (9,999)
This was an upgrade from an Alcatel model and I expected more from the product. It seems to lose charge more than my previous phone and then takes longer to charge. Although I am not using a Samsung Galaxy Charger. My Alcatel came with one and was cheaper!!
Originally posted on Samsung UK
Response from Samsung:
2025-10-21

Samsung

Thank you for taking time to review your A17. Welcome to the Samsung family, and we'll never disappoint you! Thanks to the 5,000 mAh battery and fast charging, you'll be back to 100% in no time which will last hours! Here is a great guide to help you get the most out of your battery: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ ^LB at Samsung Support

Hummmm
3 (9,999)

2025-10-19

Storage : 128 GB | Color : Gray
3 (9,999)
Not great, touch pad not good as you often have to touch the arrow on a screen a few times to go back a page. Hate how if listening to audio, when you come out of the app there is still a bubble of the app on screen. I have tried everything to remove it
Originally posted on Samsung UK
Response from Samsung:
2025-10-22

Samsung

Thank you for taking the time to review your Galaxy A17. We're sad to learn that you're having a slight issue with the touchscreen, but we would love to help and to get that resolved for you. The first thing we'd recommend is to ensure your software is up to date. You can check this at Settings > Software update > Tap Download and install. The following link contains more helpful troubleshooting for this: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-galaxy-phones-touch-screen-doesnt-work-properly/ The bubble you describe is likely a Screen Overlay, and it's designed to enable quick access while using other apps. To disable this, go to Settings > Apps > Tap the 3 dots > Special access > Appear on top > Locate the app(s) that use an overlay > Tap the switch next to them to disable the overlay permission. We hope this information is helpful to you. ^EW at Samsung Support

Bbsha
1 (9,999)

2026-02-03

Storage : 128 GB | Color : Gray
1 (9,999)
The battery backup on the Samsung A17 5G is terrible. It drains way too fast even with normal use, and I have to charge it multiple times a day. For a phone at this price, this is unacceptable. Samsung seriously dropped the ball on battery performance.
Originally posted on Samsung UK
Response from Samsung:
2026-02-04

CX

We're sorry to learn that you're experiencing an issue with the battery life on your Galaxy A17. This isn't what we'd expect to hear, as you have a massive 5,000 mAh battery, which should be reliable and long-lasting. We'd love to assist and get your phone working as it should. We recommend performing a soft reset, as this will refresh the system and resolve any glitches. You can perform a soft reset by pressing and holding the Side key and the Volume down key at the same time. Keep holding for about 10 seconds, and ignore the power menu that may appear on your display. Your phone will reboot. Check for available software updates at Settings > Software update > Tap Download and install. The following link contains more helpful steps: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ If the issue persists, please don't hesitate to reach out to our friendly Support Teams, who are on hand and ready to help. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and we look forward to hearing from you should you need us. ^EW at Samsung Support

aneta52
5 (9,999)

2025-10-25

Salisbury, Wiltshire

Storage : 128 GB | Color : Gray
5 (9,999)
Love it although taking time to get used to how often to charge battery. The camera is excellent and the automatic adjustments really good. I love the display and the larger screen makes viewing texts easier. Good coverage and enjoying the news items.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-29

Samsung

It's brilliant to hear that you're enjoying your gorgeous Galaxy A17, Aneta! The awesome Camera will save every precious memory in perfect clarity, whilst the large, Super AMOLED display provides rich, vibrant colours, an excellent refresh rate, and perfect visibility. Connectivity is reliable, and news items ensure you're always in the loop. Many thanks for taking the time to share your five star review! ^EW at Samsung Support

Naffdave
3 (9,999)

2026-06-21

Storage : 128 GB | Color : Gray
3 (9,999)
Compared to my old Samsung A14 the screen is not good the white is very yellowish. I've tried everything thing to get it ok but still looks rubbish compared to my old phone. This must be a fault with them as there loads of comments online about it.
Originally posted on Samsung UK
Response from Samsung:
2026-06-23

Samsung

We are disheartened to see you are not getting the best viewing experience on your A17. With the striking 6.7" Super AMOLED display we know you can get the best viewing experience, and here is a great guide to help you achieve this: https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-screen-mode-or-adjust-the-display-colour-to-your-preference/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

TallJohn
5 (9,999)

2025-09-26

Storage : 128 GB | Color : Gray
5 (9,999)
The A17 Galaxy works as expected. The screen refresh is a little slower than I would like. The camera is better than I thought it would be. Finger print security a problem when my hands are wet. But overall a great improvement over my last phone.
Originally posted on Samsung UK
Response from Samsung:
2025-09-30

CX

Thanks for the great review and sharing your feedback with us, John! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support

Binny1
5 (9,999)

2025-10-14

Lancashire

Storage : 128 GB | Color : Gray
5 (9,999)
Well it wonderful, second to none . My new phone only takes a hour to fully recharge from less than 10% battery charge.every action seems quicker and sharper somehow . I really recommend a Samsung phone so easy to use even for a dinosaur like me.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-14

CX

We're delighted to hear that you're happy with your gorgeous Galaxy A17! Super sleek and stylish, and with a reliable performance too! Your massive 5,000mAh battery supports Super Fast Charging and has got you covered for any task, any time, whilst your enhanced and highly efficient processor ensures every action is as smooth and seamless as can be. Many thanks for recommending with your kind words and five-star review - you've really made our day! ^EW at Samsung Support

Anonymous
5 (9,999)

2026-03-13

Hastings, East Sussex

Storage : 128 GB | Color : Gray
5 (9,999)
I was impressed by this phone's speed and longer lasting battery, the display was a lot more vivid, albeit a bit slow at times, the connectivity was immaculate since I've never experienced a 5G phone before, but I haven't used the cameras yet.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-04-07

Samsung

Thanks for the great rating and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Yannix
4 (9,999)

2026-05-12

Storage : 128 GB | Color : Gray
4 (9,999)
Nice phone but such a shame that you've removed the message app and forced Google messages on us. The Google app is appalling. Also missing is a headphone jack. Not necessary you'd think, but if you plug your phone into an amplifier it is 😬
Originally posted on Samsung UK
Response from Samsung:
2026-05-29

Samsung

Thank you for taking time to review your A17, Yanni! It is great to see you are liking your new phone, however, we are disheartened to see this experience was let down by the Messages app. The Samsung Messages app is being discontinued, however, this is only relevant in the US. For further updates on the availability of this app head to our News page here: https://news.samsung.com/uk/ We'd recommend checking to see if you have the app disabled by heading to Settings > Apps > Select the app. If it is disabled, please tap Enable and you will be able to use this again. In regard to the headphone jack, to help us improve the design and functionality of our phones, and the forever growing demand for wireless headphones, this was removed. You can purchase USB Type-C headphones that can be plugged into the charging port here: https://www.samsung.com/uk/mobile-accessories/samsung-type-c-earphones-black-eo-ic100bbegeu/ ^LB at Samsung Support

Rat54
4 (9,999)

2026-03-05

Storage : 128 GB | Color : Gray
4 (9,999)
Very happy with the A17. Battery is good and the operating speed is fine for me and my needs. The camera is much better than my old A13 and can do much more. Overall I am impressed with this entry level phone and would recommend it.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-03-08

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your A17 5G. ^SK at Samsung Support

Jeantyorkshire
5 (9,999)

2026-03-30

Storage : 128 GB | Color : Gray
5 (9,999)
Only had my phone for a few days but so far very happy with it. My previous phones were Samsung so very easy to switch everything over. Slightly bigger than my last one but fits comfortably in my handbag. So far no complaints.
Originally posted on Samsung UK
Response from Samsung:
2026-04-11

Samsung

Congratulations on your new Galaxy A17! What a great decision you made. ^CL at Samsung Support

Honeyxx40
3 (9,999)

2025-09-19

Storage : 128 GB | Color : Gray
3 (9,999)
Desperate for new phone as A14 packed up, so went to grab this one as appeared to be new version of A14 Annoyed that this phone has no headphone jack. NOT everyone can wear earbuds, Now costing me more to get new headphones
Originally posted on Samsung UK
Response from Samsung:
2025-09-19

CX

We are disappointed to see you are not fully enjoying your A17. Due to the decreased demand of wireless earphones, to help us achieve more with the design of your phone, the earphone jack was removed. You can purchase USB Type C earphones which can be plugged directly into your charging port. You can find them here: https://www.samsung.com/uk/mobile-accessories/samsung-type-c-earphones-black-eo-ic100bbegeu/ ^LB at Samsung Support

Gooner065
5 (9,999)

2026-03-19

Leatherhead Surrey

Storage : 128 GB | Color : Gray
5 (9,999)
[This review was collected as part of a promotion.] It is a great phone, easy to use and plenty of features. Long battery life and a short recharge. Performance is easy fti get around, nice ans clear display and easy to connect and great camera which is nice and large.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-05-06

Samsung

We’re overjoyed to hear that you’re so happy with your Galaxy A17, Gooner! From its strong performance and smooth interface to its long-lasting battery, vibrant display, and capable cameras, it’s great to know the device is delivering for you in every way. ^CL at Samsung Support

EamonG
3 (9,999)

2026-01-24

Storage : 128 GB | Color : Gray
3 (9,999)
Because it is such a massive upgrade on my really old Laptop BUT BUT I use Word and Word Excel a lot for spread sheets etc. So I would like some simple guidance just to get started. This is not your fault, just mine.
Originally posted on Samsung UK
Response from Samsung:
2026-01-24

Samsung

Thanks for taking the time to leave us a review. We're sorry to hear you are having difficulty using your A17. We ask that you contact us so that we can assist you with some guidance on using the device. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support

Oh no 1
2 (9,999)

2025-12-25

Storage : 128 GB | Color : Gray
2 (9,999)
Im gonna have to take back to shop, its performance is a consern ,constantly taking me to advertising like temu when im trying to open emails, its also a worry that a new phones battery can run down so soon,
Originally posted on Samsung UK
Response from Samsung:
2025-12-26

CX

Many thanks for taking the time to share your review of the Galaxy A17. We're sad to hear that you're experiencing some issues with ads and your battery, but we'd love to help. Adverts generally come from third-party apps, so you will need to disable these permissions. The following link contains lots of helpful instructions for this: https://www.samsung.com/uk/support/mobile-devices/how-to-remove-ads-from-a-galaxy-smartphone/ Third-party websites can also send you adverts. You can ensure that websites do not send you ads by following the steps below: Settings > Apps > Select your browser from the list > Notifications> Toggle off 'Allow notifications'. The battery of a brand new smartphone can seem like it's draining faster than usual, and this is due to users usually activating many applications and setting up different features in the early days. During this time, the frequency of background operation is optimised, and this is part of the setup phase of your new phone. After a few days, your phone’s battery will begin to reach its potential, and you will begin to see the benefits of the huge 5,000 mAh battery capacity within. The following link contains more information about this, along with some handy hints to help you on your way: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ We hope this information is helpful to you, and if you need further assistance, please don't hesitate to reach out to our friendly Support Teams. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support

laguser1
1 (9,999)

2025-08-18

Storage : 128 GB | Color : Gray
1 (9,999)
only 4gb of ram! the a16 is a laggy mess due to lack of ram so this wont be much better! these phones need 6gb-8gb at least and please dont say use "RAM PLUS" ITS an awful feature that many have issues with
Originally posted on Samsung UK
Response from Samsung:
2025-08-20

CX

We are disheartened to see you are not enjoying your A16. With the 4GB of RAM and powerful Exynos 1330 processor, we know you can get the ultimate experience. Here is a guide to help you speed up your phone: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

DaveH9698
4 (9,999)

2026-07-10

Storage : 128 GB | Color : Gray
4 (9,999)
The A17 is at the budget end of the Samsung range but I find it perfect for my needs. Transferring apps and data was very easy and surprisingly quick. I particularly like the battery life on this phone.
Originally posted on Samsung UK
Response from Samsung:
2026-07-10

Samsung

Thanks for the great review and sharing your feedback with us about your new Galaxy A17, Dave! Should you ever need us, our friendly Support Teams are on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Teaurn
4 (9,999)

2026-02-11

Storage : 128 GB | Color : Gray
4 (9,999)
Having the phone only a week the phone was filled with virus messages and took quite a time to clear ,the phone is not as good as my old phone which was a moto. So I’m not that happy with this phone
Originally posted on Samsung UK
Response from Samsung:
2026-02-11

CX

We're disappointed to see that you are facing issues with latency on your A17 5G. This certainly isn't the experience we would expect from such a high quality model, and we can assure you that our phones are incredibly protected from viruses thanks to the built-in Knox software. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. We'd also like to gather further information on the messages you have referred to, so that we can ensure this issue is resolved. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

Mass83
3 (9,999)

2026-02-22

Sheffield

Storage : 128 GB | Color : Gray
3 (9,999)
[This review was collected as part of a promotion.] The battery life is good, the camera is pretty good too! But the performance is lacking as it is lagging all the time & very delayed. A little bit of a disappointment for a Samsung if I'm honest.
Originally posted on Samsung UK
Response from Samsung:
2026-02-22

CX

While it's great to see that you're enjoying the epic 5000 mAh battery and 50 MP main camera lens, we're disappointed to see that you are facing issues with latency on your A17 5G. This certainly isn't the experience we would expect from such a high quality model. With the powerful Octa-Core processor running this device and 4 GB of RAM, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

Anonymous
3 (9,999)

2026-06-09

Oswestry shropshire

Storage : 128 GB | Color : Gray
3 (9,999)
I bought it new i like the phone but the battery seems to drain quickly which isn't great as I rely on it for my libre sensor app (diabetic device) also it seems to feel very warm when charging.
Originally posted on Samsung UK
Response from Samsung:
2026-06-11

Samsung

Though you are enjoying your phone, it's a shame to see that you are facing issues with battery drain on your A17 5G. This phone has an unbelievable 5000 mAh battery, making it incredibly capable of supporting you through the day and more. During the initial usage period, the battery life will be lower than usual, due to the optimisation process. Please check out the following link to find out more about your device's battery: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ Some heat can be expected when performing heavier tasks, such as charging. Please check out the following link for tips on keeping your phone cool: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/ If you have any concerns, please don't hesitate to reach out to our Support Team. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're always here to help. ^SK at Samsung Support

Di 456
5 (9,999)

2025-10-11

Storage : 128 GB | Color : Gray
5 (9,999)
[This review was collected as part of a promotion.] This phone is excellent especially the 5g super fast charging built in record phone calls great so long as you dont h hold phone to clise to ear only drawback is it dosent come with a charger
Originally posted on Samsung UK
Response from Samsung:
2025-10-11

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

Fat Wizard
4 (9,999)

2026-02-03

Wales

Storage : 128 GB | Color : Gray
4 (9,999)
all in all a really good phone. My only niggle, which is no fault of Samsung, is getting used to it after 5 yerars of using an Oppo. I'm sure it will be brilliant as I adapt but so far so good,
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-02-04

CX

We are delighted to see you are loving your A17! Welcome to the Samsung family, we know you'll love us for years to come! Here is a great guide to help get up and running on your phone: https://www.samsung.com/uk/support/mobile-devices/navigating-galaxy-smartphones/ If you ever have any questions, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/ ^LB at Samsung Support

Jaguar 123
5 (9,999)

2026-03-25

Sandbach

Storage : 128 GB | Color : Gray
5 (9,999)
Very pleased so far, only had the phone for 6 days !, I bought this A17 to replace my old A71 which I'd had for quite a few years I always opt for Samsung devices as I find them easy to use.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-04-09

Samsung

It’s truly heart-warming to read about how long you have been enjoying our devices for, and that your new A17 has cemented your loyalty to us. Thank you for sharing such a delightful review! ^LB at Samsung Support

Jbh3
5 (9,999)

2026-01-03

Storage : 128 GB | Color : Gray
5 (9,999)
Ease of setting up. Transferring apps. The battery is great. The camera is supper. The display and performance is great. Conects to my lap top. Wow really impresssed. The price was great too.
Originally posted on Samsung UK
Response from Samsung:
2026-01-03

Samsung

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy A17. ^KF at Samsung Support

Reformer
5 (9,999)

2026-02-28

Sheffield

Storage : 128 GB | Color : Gray
5 (9,999)
Excellent performance for a budget phone. Not used for gaming. Battery, connectivity, display and camera are very good. Easy setup with Samsung's Smart Switch. Would highly recommend
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-02-28

CX

Thank you for your fantastic 5‑star review on your new Galaxy A17 5G. We're glad to hear that this phone offers great value for money, making it a competitive contender in the market. Its 5000mAh battery ensures you have enough power to get through your day, along with excellent connectivity, a vibrant 6.7" AMOLED display, and a versatile triple‑camera setup featuring a 50MP wide camera. We're also pleased to hear that you found the setup process smooth thanks to the Smart Switch app, and we truly appreciate your high recommendation. With 6 OS upgrades and 6 years of security updates, we're sure this phone will serve you well for many years to come. We would also recommend getting in touch with us directly so we can discuss the best steps to help optimise the phone for gaming and enhance your experience even further. You can contact our Support Team on 0333 000 0333. We are available 8am–8pm Monday to Friday and 9am–6pm Saturday & Sunday. ^DD at Samsung Support

Mgt 8
4 (9,999)

2026-06-26

Storage : 128 GB | Color : Gray
4 (9,999)
I'm not keen on the display. Apps are displayed multiple times and I have trouble moving them. Camera is good and easy to use. Also I can't mute the notifications or quieten them.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-06-26

CX

We’re pleased to know you’re loving your Galaxy A17, particularly its comfortable size and high‑resolution camera, which is designed to be easy to use. Regarding the display and notifications, these can vary based on personal preference, but you should be able to adjust them by heading into the Settings menu. If you require any further support, we recommend contacting us directly via the link below, where you’ll find our contact details and operating hours: http://www.samsung.com/uk/support/contact/ We truly appreciate your feedback, as it helps us improve our services, and we hope to continue building your trust in us. ^HB at Samsung Support

DEEPESTLAKE
2 (9,999)

2025-09-25

Storage : 128 GB | Color : Gray
2 (9,999)
Unintuitive. There are far too many choices to set the phone up from scratch. Especially for the more senior person. Difficult to set up. Especially never owning a Samsung before
Originally posted on Samsung UK
Response from Samsung:
2025-09-26

CX

Thank you for taking the time to share your thoughts on the Galaxy A17. At Samsung, we’re committed to providing our customers with devices that are not only reliable and smart, but also easy to use and accessible to everyone. Please follow these two links, where you can find two useful guides about how to set up your device for a tailored experience, and about how to navigate it like a pro: https://www.samsung.com/uk/support/mobile-devices/how-do-i-set-up-my-new-device/ - https://www.samsung.com/uk/support/mobile-devices/navigating-galaxy-smartphones/ We’re confident you’ll find these resources useful. However, if you need further assistance in getting the most out of this fantastic product, please don’t hesitate to contact our Support Teams. You can find full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Dashaunta
3 (9,999)

2026-04-12

West midlands

Storage : 128 GB | Color : Gray
3 (9,999)
Very disappointed in this model it's very low when you are receiving messages i now have to keep this phone for the duration of my contract the previous model was much louder
Originally posted on Samsung UK
Response from Samsung:
2026-04-13

Samsung

We're sorry to hear that you're feeling disappointed in the volume when receiving messages on your Galaxy A17, Dashaunta, and we're here to help. You can change your volume level for messages at Settings > Sounds and vibration > Volume > Ensure the Notification slider is turned up. Note that this is separate from the Ringtone or Media sliders. Check your speaker to ensure it's free of debris and that it isn't covered by your case, if you have one. You may wish to gently clean the speaker grill with a soft brush or compressed air to remove debris. Also, please ensure that your software is up to date by going to Settings > Software update > Tap 'Download and install'. The following link contains more useful steps for you to follow: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-is-not-working-properly/ We hope this information is helpful, but if the issue continues, please don't hesitate to reach out to our friendly Support Teams who are always happy to help. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support

Sam jon
5 (9,999)

2025-12-27

Storage : 128 GB | Color : Gray
5 (9,999)
The samsung a 17 is a very good mobile good camara robust design very good ai and prosser big improvment on my a12 which was also a good mobile very pleased with my purchace
Originally posted on Samsung UK
Response from Samsung:
2025-12-28

CX

It's made our day to hear that you're loving your gorgeous Galaxy A17 5G, Sam! The Camera is amazing and ensures all of your precious memories are captured with superb clarity, and the AI capabilities are vast. The design is sleek, stylish, and comfortable to hold, and the processor within has your every need covered. Huge congratulations to you on your upgrade, and thank you for the five-star review! ^EW at Samsung Support

Hasso
4 (9,999)

2026-07-20

Storage : 128 GB | Color : Gray
4 (9,999)
Easy to use and set up for a first time user. Great
Originally posted on Samsung UK
Response from Samsung:
2026-07-22

Samsung

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your new device. ^LB at Samsung Support

Lyn 5
5 (9,999)

2025-10-11

Storage : 128 GB | Color : Gray
5 (9,999)
I love my updated Samsung, the slim model like my old phone. As an 80 year old I appreciate the clear controls and as a bluetooth user it is very reliable. Perfect 5 stars .
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-11

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

paula68
3 (9,999)

2026-01-17

perranporth, cornwall

Storage : 128 GB | Color : Gray
3 (9,999)
phone fairly simple as been used to samsungs but got to admit the battery is pretty rubbish on this one , im disappointed in this phone , and wish I hadn't sold my A34
Originally posted on Samsung UK
Response from Samsung:
2026-01-17

CX

Thank you for taking the time to share your thoughts on your new Galaxy A17, Paula. It is great to hear that the move from your previous Galaxy A34 has been smooth and that you’re enjoying the familiar, easy‑to‑use interface. We also appreciate your comments about the battery life. The Galaxy A17 is equipped with a powerful 5000mAh battery designed to keep you going for longer, even when using 5G or running more demanding apps and games. With a few optimisation steps, you can extend it even further. You can find helpful guidance here: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone/ We hope these tips help you get even more from your Galaxy A17 and continue enjoying your experience with the device. ^CL at Samsung Support

Chubbs
5 (9,999)

2026-01-03

Storage : 128 GB | Color : Gray
5 (9,999)
This was a gift to replace an older Samsung. Everything works so much better and quicker. I don't use a lot of the apps but those that I do use,I feel are excellent.
Originally posted on Samsung UK
Response from Samsung:
2026-01-03

CX

We’re thrilled to hear you’ve chosen the awesome Galaxy A17 for your upgrade, Chubbs! This fantastic device delivers a smooth, seamless experience with all your favourite apps. Enjoy every moment with it, and thank you for being part of our Galaxy! ^CL at Samsung Support

sylvia16
4 (9,999)

2025-09-25

Storage : 128 GB | Color : Gray
4 (9,999)
The A17 5G is a nice phone but the battery and volume could be better. I did have A55 5G the volume and battery not good so went for A17 5G basically the same
Originally posted on Samsung UK
Response from Samsung:
2025-09-25

CX

Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Lisathomas
5 (9,999)

2025-10-16

Swansea city

Storage : 128 GB | Color : Gray
5 (9,999)
Everything is working fine but the Samsung cloud app is saying it is not compatible for this Samsung A17 5G phone so apart from that everything is going well
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-16

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

dav42
5 (9,999)

2025-10-26

Storage : 128 GB | Color : Gray
5 (9,999)
A very good quality display. All my main apps are displayed on the maiin screen, camera, messages and phone and the battery lasts all day before recharging.
Originally posted on Samsung UK
Response from Samsung:
2025-10-26

CX

We're thrilled to see how much you are loving your A17 5G, Dav! The richly detailed Super AMOLED display opens up a whole new world from your phone, allowing you to explore apps, send messages, and make use of the stunning 50 MP main camera lens. With the 5000 mAh battery, you'll be snapping high quality photos all day long! ^SK at Samsung Support

Jill57
5 (9,999)

2026-06-16

Storage : 128 GB | Color : Gray
5 (9,999)
Dreaded getting a new phone, but found this phone easy to adapt too. Good clear display. Easy to connect to wifi . Battery life good. Overall very pleased.
Originally posted on Samsung UK
Response from Samsung:
2026-06-16

Samsung

We’re thrilled to read your thoughts and feedback on your amazing new A57, Jill. Thanks for sharing with us and giving us top marks! ^CB at Samsung Support

Jean33
4 (9,999)

2026-01-12

Storage : 128 GB | Color : Gray
4 (9,999)
Brilliant, I'm not the best on a moby but I find this really easy to use!! I've lasted for years on hand me downs and decided to buy a new one. Brillianr!!
Originally posted on Samsung UK
Response from Samsung:
2026-01-12

CX

We're delighted to see how much you are loving your A17 5G, Jean! We want everyone to be able to enjoy incredible tech, no matter their experience level, so we've made sure that our phones are super intuitive. Thank you for choosing us for your brand-new device, we're sure that it will be wowing you for years to come! ^SK at Samsung Support

Dougieboyjock
5 (9,999)

2026-06-13

Storage : 128 GB | Color : Gray
5 (9,999)
[This review was collected as part of a promotion.] Just so simple to use and understand formats and fast connectivity and easy to use camera and great battery life with sharper display and fast performance
Originally posted on Samsung UK
Response from Samsung:
2026-06-14

Samsung

We love hearing that we've given you that five-star feeling. Thanks for sharing your excellent feedback! ^EW at Samsung Support

Raj12
4 (9,999)

2025-10-23

Storage : 128 GB | Color : Gray
4 (9,999)
[This review was collected as part of a promotion.] Good design and performance good things battery very good work my experience camera very good quality and performance amazing quality and pictures results
Originally posted on Samsung UK
Response from Samsung:
2025-10-24

Samsung

Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support

Nizzi16
4 (9,999)

2025-09-22

Glasgow

Storage : 128 GB | Color : Gray
4 (9,999)
Battery life is not so good, plus phone overheats and some of the main functions do slow down or fail completely. All said and done, the product is good.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-09-23

CX

Thanks for taking the time to leave a great review of your Galaxy A17. We're sorry to hear that your phone's battery is not good and the performance is not meeting your expectations. This could be being cause by a third party app, so we would recommend trying the phone in Safe Mode and seeing if these issues still occur. If they do not, it is being caused by a third party app. Guidance on how to use Safe Mode can be found here: https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode If this does not work, please get in touch, and we'll be happy to assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Terry71
5 (9,999)

2026-06-05

Oxon

Storage : 128 GB | Color : Gray
5 (9,999)
Beautifully clear screen, and many very useful features. Was very easy to transfer over from my older samsung, and up and running quickly. Very pleased.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-07-11

Samsung

We are glad to know that you are very happy with your Galaxy A17! ^CL at Samsung Support

Sharyn 58
5 (9,999)

2025-10-19

Storage : 128 GB | Color : Gray
5 (9,999)
Being a nearly mature lady its very easy to understand i normally have to ask for help from one of my sons but I have managed every thing on my own
Originally posted on Samsung UK
Response from Samsung:
2025-10-22

Samsung

Thank you for your heartwarming feedback, Sharyn! We’re delighted to hear that your Galaxy A17 has been easy to use and that you’ve been able to manage everything on your own. Our goal is to make technology accessible and intuitive for everyone, and it’s fantastic to know the Galaxy experience has empowered you with confidence and independence. Thank you for being part of the Samsung family, and we’re here for you anytime you need support or want to explore more features: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Winchy Walshy
1 (9,999)

2025-10-11

Dollar Scotand

Storage : 128 GB | Color : Gray
1 (9,999)
Very disappointing to realise that I was unable to activate Google maps while touring France for two weeks. The Samsung A17 is supposed to have 5G.
Originally posted on Samsung UK
Response from Samsung:
2025-10-12

CX

Many thanks for sharing your thoughts with us, Winchy. The Galaxy A17 is a fantastic device with so many great features to enjoy, from the vibrant Super AMOLED display, long-term software support, a 50MP main camera and a large 5,000mAh battery. We really hope you're enjoying your phone overall! Your A17 is 5G ready, and it is important to note that in order to use 5G on your device, you'll also need 5G support from your mobile provider, and you will need to be in a 5G coverage area. Google Maps should already be available on your phone, but if this has been disabled for any reason, you can quickly re-enable it by going to Settings > Apps > Google Maps > Enable. If we can be of further assistance, please don't hesitate to reach out to us as we'd love to support you. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope you had a wonderful time touring France, and we really appreciate you taking the time to write your review. ^EW at Samsung Support

ThinkAgain
2 (9,999)

2026-02-15

Storage : 128 GB | Color : Gray
2 (9,999)
It's only redeeming quality is the battery life, the camera has no live function and the ram makes it lag most of the time, terrible for the price
Originally posted on Samsung UK
Response from Samsung:
2026-02-16

CX

While it's great to see that you're enjoying the epic 5000 mAh battery, we're disappointed to see that you are facing issues with latency on your A17 5G. This certainly isn't the experience we would expect from such a high quality model. With the powerful Octa-Core processor running this device and 4 GB of RAM, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. We'd also like to gather further information on the camera feature you are looking for, so that we can provide you with the most relevant advice. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

Loulainey
5 (9,999)

2026-01-28

Storage : 128 GB | Color : Gray
5 (9,999)
I'm still getting used to it, I've not had a Samsung before. I like the size, the camera and hopefully it won't take long to work everything out.
Originally posted on Samsung UK
Response from Samsung:
2026-01-28

CX

It is great to see you are loving your A17, Loulainey! Welcome to the Samsung family, you'll always be wowed by what we have to offer! Thanks to the striking 6.7” Super AMOLED display and 50MP rear camera, the possibilities are endless! ^LB at Samsung Support

Amber29
5 (9,999)

2025-10-21

Storage : 128 GB | Color : Gray
5 (9,999)
I updated from Galaxy 14 to 17 and am really pleased with it's performance.The display screen is clear and easy to use.I am very pleased with it.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-21

Samsung

Thank you for your lovely five-star with A17, Amber! Your loyalty is greatly appreciated, and we'll never disappoint you! From the powerful Exynos 1330 processor and striking 6.7” Super AMOLED display, you'll love this stellar phone for years to come! ^LB at Samsung Support

Sue49er
4 (9,999)

2026-02-03

Cannock Staffordshire

Storage : 128 GB | Color : Gray
4 (9,999)
Had an A14 previously and preferred that to the A17. Have found out that one of my store cards could be installed on the A14 but not on the A17.
Originally posted on Samsung UK
Response from Samsung:
2026-02-04

CX

We're sorry to hear that one of your store cards can't be added to your A17, Sue. We'd recommend ensuring Samsung Wallet or Google Wallet is updated to the latest version via the Galaxy Store or Google Play Store, and checking compatibility with the store in question. Your Galaxy A17 offers lots of key upgrades over the Galaxy A14, including a superior display with higher brightness, faster charging, a better Camera, IP54 water and dust resistance, and much longer software support. The processor is also faster and delivers a smoother, more seamless overall performance. We are confident you will soon start to enjoy the many benefits that your awesome A17 can bring! Thank you for taking the time to share your thoughts and feedback! ^EW at Samsung Support

Samsungphoneisrubbish
1 (9,999)

2025-10-26

Sussex

Storage : 128 GB | Color : Gray
1 (9,999)
I hate it. I was already annoyed that I lost all my photos but now I have made the mistake of agreeing to an "update" and now nothing works.
Originally posted on Samsung UK
Response from Samsung:
2025-10-27

Samsung

Thank you for taking the time to review your Galaxy A17. We're sorry to hear that you have lost your photos. We'd recommend using SmartSwitch to quickly and easily transfer all of your data to your new phone. You can find out more about how to do this here: https://www.samsung.com/uk/support/mobile-devices/what-is-smart-switch-and-how-do-i-use-it/ Alternatively, you can back up your data and restore this to your new device: https://www.samsung.com/uk/support/mobile-devices/backing-up-and-restoring-data-on-my-galaxy/ We're also saddened to learn that you're experiencing an issue after an update. We can resolve any issues you may be having, so please reach out to our friendly Support Teams who are on hand and ready to assist. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful for you, and we're confident you will soon be enjoying your gorgeous new smartphone as intended! ^EW at Samsung Support

Clippo
4 (9,999)

2025-10-12

Fakenham , North Norfolk.

Storage : 128 GB | Color : Gray
4 (9,999)
Holds its power well and has a good camera on board, connectivity and display are fine however I find the touchscreen in sensitive at times.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-13

CX

We are over the moon to see you are enjoying your A17! From the incredible Exynos 1330 processor and impressive 50MP rear camera, you'll never be disappointed! Take a look at this great guide to help you get your touchscreen working again: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-touch-screen-is-not-working-properly/ ^LB at Samsung Support

*Circle to Search is available on the four following Galaxy A series devices: Galaxy A55 5G, A35 5G, A54 5G and A34 5G. Sequences shortened and simulated. Results for illustrative purposes only. Results may vary depending on visual matches. Requires internet connection. Users may need to update Android to the latest version. Product functionality may be dependent on your app and device settings. Some functions may not be compatible with certain apps. Availability of the service varies by country and language. Accuracy of results is not guaranteed.

*Available AI features may differ by model. Samsung account login is required for certain AI features. Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.

*Image simulated. Samsung account login may be required for certain AI features. Products sold separately. Color availability may vary by country or carrier


Each of the following remarks is only applicable to the corresponding product features or specifications which are related to such remark on this page.


*Subject to local network, data and messaging services.

*Support 5G Network in HK, China and Macau: Sub6 FDD and Sub6 TDD. Please click here to refer to the 5G Network Standard supported by Samsung Hong Kong 5G devices.

*Performance of the battery is subject to the network, signal strength, function, selection and profile. Battery time is based on our own laboratory measurements, and may vary depending on factors such as device settings, usage patterns and operating conditions.

*GPS/AGPS connection is subject to local network and data services and network providers may charge additional service fees. Additionally, connection times can be affected by external factors, such as surrounding environment, weather, etc

*User memory is less than the total memory due to storage of the operating system and software used to operate the device features. Actual user memory will vary depending on the operator and may change after software upgrades are performed.

*IP6X: No ingress of dust. Complete protection against entry of dust. IPX7: Protection against temporary immersion(at depth of 1 meter for 30 minutes)

*Stereo Bluetooth is only applicable to specific headsets.

*Actual feature may differ depending on the OS version.

*Network band : The bandwidths supported by the device may vary depending on the region or service provider.

*Features and specifications are subject to change without prior notification.

*Google+, Google, the Google logo, Google Search, Google Maps, Gmail, YouTube, Android, Google Play and Messenger is the trademark of Google Inc. All other products and services mentioned may belong to their respective trademark owners.

*Based on 36-month instalments, rounded to the nearest cents. Other repayment periods are available

*All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. The contents within the screen are simulated images and are for demonstration purposes only. All functionality, features, specifications, GUI and other product information provided in this document including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation.