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Refrigerador Side by Side 27 cu.ft. con despachador de agua y hielo

Negro mineral cenizo 27.4 cu.ft.
RS27T5200B1/EM

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Dimensiones

  • Ancho

    912 mm

  • Alto

    1780 mm

  • Profundo

    851 mm

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Refrigerador Side by Side 27 cu.ft. con despachador de agua y hielo
Negro mineral cenizo 27.4 cu.ft.

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Funciones

Más espacio por dentro, mismo tamaño por fuera

Gran capacidad (SpaceMax)

Abastece tu refrigerador de forma ordenada gracias a su amplio espacio de almacenamiento de 22 pies cúbicos*. La tecnología SpaceMax™ permite que las paredes sean mucho más delgadas al utilizar aislamiento de alta eficiencia. Así, ofrece mayor espacio en el interior, sin aumentar las dimensiones exteriores ni comprometer la eficiencia energética.

*La capacidad es diferente para cada modelo.

Armonioso y con estilo

Diseño elegante

Dale a tu hogar un aspecto moderno y distinguido. El elegante diseño de mostrador de profundidad se ajusta perfectamente a las dimensiones de tus gabinetes y accesorios para crear un interior de cocina armonioso. El refrigerador también cuenta con hermosas puertas planas con manijas empotradas que no sobresalen.

Mayor durabilidad y 50% menos consumo de energía*

Tecnología Digital Inverter

Disfruta de una mayor eficiencia energética, menos ruido y un rendimiento duradero. El compresor Digital Inverter ajusta automáticamente su velocidad de acuerdo a la demanda de refrigeración. Por lo tanto, es más silencioso, utiliza hasta 50% menos de energía* y garantía de 10 años en el compresor Digital Inverter**.

*Basado en pruebas internas utilizando el estándar ISO 15502.
**La garantía de 10 años está limitada únicamente al compresor.

*Basado en pruebas internas utilizando el estándar ISO 15502.
**La garantía de 10 años está limitada únicamente al compresor.

Alimentos siempre frescos en todas partes

All-Around Cooling

Todos tus alimentos se mantendrán muy frescos, en cualquier compartimento del refrigerador. El sistema All-around Cooling comprueba continuamente la temperatura y expulsa aire frío. Así, el refrigerador se enfría de manera uniforme de esquina a esquina, por lo que cada alimento permanece fresco por más tiempo.

Disfruta más hielo y más espacio

In-door Ice Maker

Suficiente hielo y espacio en el congelador. Al estar integrado en la puerta, In-door Ice Maker te ofrece almacenamiento extra, liberando espacio en el estante del congelador, así, puedes hacer y almacenar mucho hielo. Además, su cubierta de plástico te facilita mirar cuánto queda al interior.

Menos espacio desperdiciado, mayor almacenamiento

Ducto Plano

Disfruta mayor espacio sin comprometer el rendimiento. A diferencia de los conductos convencionales, la delgada ventila de enfriamiento en la pared posterior es completamente plana, lo que minimiza el espacio muerto y crea mayor espacio para almacenar alimentos. Enfría y ventila con la misma eficacia, manteniendo todo fresco y sabroso.

Enfriamiento rápido y congelación conveniente

Power Cool / Power Freeze

Disfruta un rendimiento de refrigeración eficaz. Con solo tocar un botón, Power Cool libera aire muy frío en el refrigerador para enfriar rápidamente tus alimentos o bebidas favoritas. Además, Power Freeze envía una ráfaga de aire frío al congelador, ideal para congelar, reafirmar alimentos congelados y hacer hielo.

Especificaciones

  • Capacidad total neta

    778 ℓ

  • Sistema de enfriamiento

    All around cooling

  • Número total de parrillas

    4 EA

  • Anchura neta

    912 mm

  • Profundidad neta con manija de puerta

    851 mm

  • Altura neta con bisagras

    1780 mm

  • Net Weight (kg)

    116 kg

  • Capacidad total neta

    778 ℓ

  • Capacidad neta del congelador

    269 ℓ

  • Capacidad neta del refrigerador

    509 ℓ

  • Capacidad total neta

    27.4 cu.ft

  • Capacidad neta del congelador

    9.5 cu.ft

  • Capacidad neta del refrigerador

    17.9 cu.ft

  • Dimensiones netas (A x Al x P)

    912 x 1780 x 851 mm

  • Anchura neta

    912 mm

  • Altura neta con bisagras

    1780 mm

  • Altura neta sin bisagras

    1744 mm

  • Profundidad neta con manija de puerta

    851 mm

  • Profundidad neta sin manija de puerta

    851 mm

  • Profundidad neta sin puerta

    735 mm

  • Anchura del paquete

    958 mm

  • Altura del paquete

    1915 mm

  • Profundidad del paquete

    889 mm

  • Net Weight (kg)

    116 kg

  • Peso del paquete

    120 kg

  • Sistema de enfriamiento

    All around cooling

  • CoolSelect Zone™

    No

  • Número total de parrillas

    4 EA

  • Compartimiento de lácteos

    No

  • Can Carry

    No

  • Estante para vino

    No

  • Número de anaqueles en la puerta

    5 EA

  • Luz interior

    Top LED

  • Control de humedad (cajón de frutas y verduras)

    No

  • Material de las parrillas

    Tempered Glass

  • Número de cajones para frutas y vegetales

    2 EA

  • Número total de parrillas

    5 EA

  • Número de anaqueles en la puerta

    2 EA

  • Fábrica de hielo

    Auto Indoor Icemaker

  • Luz interior

    Top LED

  • Número de cajones

    1 EA

  • Alarma de puerta

    Yes

  • Gas refrigerante

    R600a

  • Cerradura y llave

    Yes

  • Despachador de agua con filtro

    Yes

  • Estación de bebidas

    No

  • Tipo de pantalla

    Inside-Ref, Side (LED)

  • Tipo de manija

    Recess

  • Colores

    Black DOI

  • Tipo de despachador

    I&W Dispenser

  • Tipo de puerta

    Flat

  • De pie

    Yes

Reseñas

Refrigerador Side by Side 27 cu.ft. con despachador de agua y hielo

4.4

Recomendado por el 87% de los clientes.

Escribir una reseña
5 estrellas 69%
4 estrellas 17%
3 estrellas 5%
2 estrellas 2%
1 estrellas 7%
Características 5.0
Rendimiento 4.0
Diseño 5.0
Valor 2.6
Resumen de reseñas generado por IA
  • Los clientes elogian el amplio espacio de almacenamiento, la visibilidad fácil y los compartimentos organizados para mantener alimentos frescos.
  • Muchos usuarios celebran el Family Hub y la cámara interior, permitiendo ver inventario remotamente y gestionar listas de compras desde el teléfono.
  • Varios aprecian el acabado en acero inoxidable negro, el diseño sin manijas y la iluminación interior uniforme por su aspecto moderno.
  • Algunos reportan problemas persistentes con la máquina de hielo, incluyendo producción lenta, insuficiente o fallas completas.
  • Pocos mencionan preocupaciones sobre durabilidad del compresor y características faltantes como cajones especializados.
Generado por IA a partir de reseñas de clientes, que pueden incluir reseñas con incentivos.

Reseñas con imágenes y videos

Filtros

El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos los votos importantes, la reseña más reciente, imágenes y otras características que los lectores buscan en sus reseñas.

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Filtros

1,631 Reseñas

FrankieVM89
5 (9,999)

2020-08-07

Riverside, CA

5 (9,999)
[This review was collected as part of a promotion.] Bought this fridge about a month ago and we just love it. We weren’t looking for something like this. We were determined in getting a fridge with bottom drawer freezer. Once we saw this fridge we feel in love with the simplistic, sleek design. It looks great in our kitchen and it is something we never knew was missing from our lives. Love all the storage and it’s made organizing our food an ease. The freezer is huge easily accessible. We love all the apps from the timer, to Pandora, hooking up our ring doorbell, even requesting and Uber from the fridge! So happy with this purchase and looking forward to all the years to come using this fridge.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Anonymous
1 (9,999)

2025-01-17

Union City, GA

1 (9,999)
I bought this exactly 2 years ago and it doesn't work. How can this device do an update and install the wrong software. Now it thinks is has a flex zone. Samsung is no help since I did get a warranty from them but if it's a software issue then Samsung should help. I already had service to exchange the bird in the back and still the same issue. I have a house of Samsung appliances but they all are not worth it. Please do not buy wait until 20 years when they know what they are doing.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-01-20

Samsung Care

Greetings, We appreciate you sharing your overall experience with your Samsung refrigerator family hub. We are here to help. We want to speak with you about this experience and determine what steps can be taken to help with your Samsung refrigerator. Please feel free to contact us using the options below. We look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148202515, which will help our team pull up your information. ^Rainly

The Colonialist
5 (9,999)

2024-03-23

Colonial Heights, Virginia

5 (9,999)
I been wanting this refrigerator for so so long and I was able to finally get it and when I tell you that this refrigerator is nice it is NICE. I have so much space inside. I love being able to watch TV while I am in my kitchen preparing meals. Samsung you did an excellent job when you made this refrigerator
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Publicado originalmente en Samsung US
Boki
1 (9,999)

2025-03-13

Illinois

1 (9,999)
2 faulty units ! Water dispenser and the speaker! ( Btw this is review continuing from another model) wouldn’t recommend in any situation! And I was using Samsung for 27 years . They lower the quality to the bottom.pics are take within 1 hour of installation. ( done by Samsung crew)
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-03-14

Samsung Care

Hi Boki, We understand your disappointment with your refrigerator having a broken water dispenser and speaker. Let us help. Here is a link for troubleshooting steps for your water dispenser that is not working; kindly choose the one that matches and click the embedded words. Samsung refrigerator water dispenser issues. https://www.samsung.com/us/support/troubleshoot/TSG10003791/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148598467) to help our team pull up your information when you message us. Thank you. -Ricardo

Beverly
5 (9,999)

2026-06-15

7554 Sail Clover Lane

5 (9,999)
[This review was collected as part of a promotion.] I enjoy the gleaming doors and that there are no handles that will get loose. I like the capacity that it can hold. I like the way the freezer looks and its size . I like that the water dispenser is tall enough to use large cups. It seems quiet and efficient.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Ms B
4 (9,999)

2026-07-12

Virginia Beach, Virginia

4 (9,999)
So far so good, we received our product Everything was put in It has been a few days so I still have time to go through and assess The refrigerator . But I like it so far Everything is in order and I'm still learning the product .
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Recomiendo este producto.
Publicado originalmente en Samsung US
Anonymous
5 (9,999)

2026-04-25

Savannah ,GA

5 (9,999)
[This review was collected as part of a promotion.] This is a nice refrigerator so far . I like it . I don’t have any else at the moment
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Recomiendo este producto.
Publicado originalmente en Samsung US
Diamond907
5 (9,999)

2026-04-19

Anchorage, AK

5 (9,999)
[This review was collected as part of a promotion.] I love the aesthetic and it functions very well. No problems, ever!
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Recomiendo este producto.
Publicado originalmente en Samsung US
Anonymous
5 (9,999)

2026-04-18

Phoenix, Az.

5 (9,999)
[This review was collected as part of a promotion.] I love this refrigerator is good for kids and parents.
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Publicado originalmente en Samsung US
Jade7597
4 (9,999)

2026-06-05

Naples, FL

4 (9,999)
[This review was collected as part of a promotion.] We purchased the large capacity (27.4 cu feet) side by side refrigerator to replace our 26 year old model that finally gave out. It is the all around cooling style and does provide room for your regular family needs. It fits perfectly, and set up was very fast. Side note: It is on wheels and moves forwards and backwards with ease. I am disappointed in a few things because this model does not allow you to add or change around your door shelves (as needed) so I cannot adjust them to my disability. The drawers do not offer the humidity controls I’ve used for the last 20 years so I will update how they work keeping my fruits & vegetables fresh. All plastic is very thin and doesn’t seem like it will hold up to anything but the absolute best care. Same with the glass—it’s thinner (by half!) compared to my last one and makes me nervous for casseroles and other heavier items requiring refrigeration. I will be using with extreme caution. There is no light for the water/ice dispenser which was very surprising at this price point. Also, I often have to push the button manually, because the cups/bottles will not press against it solidly - while keeping it properly positioned - during dispensing. The fridge and freezer cooled to perfect temperatures within 24 hours of being plugged in, and have maintained them nicely. They seem to lose temperature faster than my last model but cool again quickly. Ice maker filled in about 48 hours. I like the overall look of the refrigerator, and not having handles that stick out will be very helpful for my condition. The “door open” alarm is very convenient, and I wish I could get the app to work with my phone so I could be alerted to an open door or change in temperature. I only knocked it down one star but at this price point maybe it should be two… I expected so much more from a Samsung product. I hope it works efficiently and provides me with a long life like the last one did - but only time will tell. Mostly happy with this replacement but sorely missing my last one!!
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Recomiendo este producto.
Publicado originalmente en Samsung US
Cindi366
5 (9,999)

2020-10-19

Sault Ste. Marie, MI

5 (9,999)
i am in love with this fridge. absolutely amazing. keeps nice and cold, love that the ice maker is on the door so we have lots of room in the freezer. the fridge part is also super s[spacious. i didn't notice in the pictures i looked at before purchasing that the top "drawer" to hold butter and cheeses isn't a drawer on this fridge but a regular shelf. and i must say i do not miss the "drawer" i love the shelf idea as i don't have to worry about opening the fridge and butter/cheese come flying at me anymore.
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Anns
4 (9,999)

2026-07-15

Dimondale MI

4 (9,999)
I have the used the refrigerator for about a week. The things that helped make the decision was there is no handles. There is an indent in the door that easily opens the doors. No more dirty handles!! Also because the ice maker is in the door which provides another shelf for frozen foods. I am super excited about the all around cooling. Another great perk is a sound that is made when either door is open too long. The finish is so nice as it is fingerprint proof. Not a deal breaker but I wish there was a light by where you get ice cubes and water. That would help to see when to stop the water. There are 2 drawers for fruits and vegetables. I do wish it had one more smaller drawer for meats and cheese. I plan to find some kind of bin to set on a shelf for those items. My last refrigerator lasted 25 years. Hoping this refrigerator will be as good.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Luv2befit
4 (9,999)

2026-07-03

Hawaii

4 (9,999)
[This review was collected as part of a promotion.] The compartments and shelves are spacious unlike some of the other refrigerators I had. I have given a 4 star review because the bottom of the freezer should have a short or narrow shelf to utilize the entire area but the bottom shelf depth leaves no room for this. The ability to remove shelves easily for cleaning is a plus. The ice maker does take a while to make ice.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Sunflwz2
2 (9,999)

2021-11-03

Desoto, MO

2 (9,999)
i really wanted to love this product! i am listing the things i would want to know before i purchased. the ice machine is slow! it makes 8 cubes of ice 3 times a day. the freezer door does not suction shut then the items in the freezer thaw just a small amount. no alarm sound for this. we've had to throw away a few gallons of milk, we kept it in the door area so we moved it & the problem stopped. dents super easily! the finger prints are ridicoulus! very annoying. i had the fridge all set up & then had to update the software. the picture for inside the fridge only shows items on the 2 shelves right in front of the camera. the water leaks a small amount we always have a stain on the shelf.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-11-11

samsungcare

You bring up some important concerns with the fridge. I can understand how you feel. Regarding the fingerprints, I would recommend using a stainless steel cleaner. This should help minimize the appearance of fingerprints. You can find this at your local appliance retailer. To help cover the rest of your concerns, I would suggest contacting our Social Media team by using the following links. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143873813

Kitchen
5 (9,999)

2026-07-18

Florida

5 (9,999)
Great Setup and Hopefully will do the Job as to cooling and last me
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Recomiendo este producto.
Publicado originalmente en Samsung US
Christi2026
4 (9,999)

2026-04-20

Chicago Illinois

4 (9,999)
[This review was collected as part of a promotion.] Fridge has worked great only down fall is cleaning it the amazing logo fell off the front door and so looks odd and we were suppose to have finger print resistant and it still looks dirty all the time but function and space works great love the ice maker and having the ability to pull it out for large quantities of ice.
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Recomiendo este producto.
Publicado originalmente en Samsung US
crawdaddii
1 (9,999)

2024-11-27

Maryland

1 (9,999)
This has been the worse refrigerator I have ever purchased. It freezes everything in the back of the refrigerator. I have had to throw out so much food because of it. Frozen eggs, lettuce, and yogurt. All of the side door plastic shelves are cracked and broken. This is not a good fridge to buy. What a waste of money!!
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-11-27

Samsung Care

Hi there, We can feel your disappointment with this fridge. We are here to help you. We recommend checking the resources below for steps to take when the items are freezing inside the fridge. Please click on the embedded words for more details. Items freezing in the fridge compartment: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147759951), and it will help our team pull up your information. ^Rodel

prokingal
5 (9,999)

2026-07-03

Murfreesboro, Tn

5 (9,999)
Good fridge. Good size. New family fridge for the crew. Looking forward to it
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Recomiendo este producto.
Publicado originalmente en Samsung US
AngelM
5 (9,999)

2022-02-03

Chicago IL

5 (9,999)
We really like this fridge, starting from outside it looks modern and cool. inside it is also roomy and offers plenty of space. The fridge is quiet while it works and on the left side it has the freezer while on the right holds the rest. The filter is easy to change and the fridge lets you know when it needs to be changed. We really like having a smart fridge, can play music or videos, read recipes or articles while in the kitchen. The app is also useful to communicate with the fridge and see inside from afar. There are plenty of functions that we are enjoying and these are just some. Our favorite large, cool and amazing fridge.
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Recomiendo este producto.
Jons710
5 (9,999)

2026-05-26

Pennsylvania

5 (9,999)
[This review was collected as part of a promotion.] We love the new fridge!!!! Our previous Samsung fridge lasted us 13yrs. This Friday has more space, it’s more efficient and I really like the all around cooling feature. It’s a sleek design is a nice feature and I really enjoy the hidden buttons on the inside of the door. My kids were always messing with our old unit because of the easy to access buttons. The no finger print stainless is awesome and requires no cleaning which is great. Overall we’re very satisfied
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Recomiendo este producto.
Publicado originalmente en Samsung US
LeslieBRazz
4 (9,999)

2026-06-27

Florence, AL

4 (9,999)
This fridge is practically PERFECT! My only complaints are that the shelves (including the door shelves) aren't adjustable, though removable, and there is no light on the water/ice dispenser. In addition, we didn't realize there was an "activation" of sorts to get the ice maker running. Otherwise, it cools wonderfully (and quickly!) and I'm pleased with the purchase
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Recomiendo este producto.
Publicado originalmente en Samsung US
MCloud
5 (9,999)

2026-07-10

Alabama

5 (9,999)
[This review was collected as part of a promotion.] I’ve been very happy with my Samsung RS27T5200SR refrigerator. It has a sleek, modern look, plenty of storage space, and keeps everything consistently cold. The side-by-side design makes it easy to stay organized, and the water and ice dispenser is very convenient. Overall, it’s a great value and has been an excellent addition to my kitchen.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Lengot
2 (9,999)

2020-10-21

80909

2 (9,999)
per the samsung rep, this makes 120 ice cubes/ day, thats 5 ice cube per/hr. so the storage capacity is small. the ice dispenser lags, need to give it breaks in between filling up an 8oz cup. the fingerprint resistance dont work, even after washing your hands. save your money and get a regular fridge. we decided on this fridge ,because of how sleek it looked and the fingerprint resistant. we bought a samsung washer and dryer,on the same day as the fridge. hopefully the washer and dryer features, it says it has, actually exist. there was no incentive to buy all samsung. we chose samsung because we assumed the appliances would be like the samsung phone technology,exceptional features and quality
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2020-10-21

Samsung Care

Thank you for sharing your feedback with us. Your feedback is essential to improving Samsung's products. I understand no one wants to see fingerprints on their fridge. I would recommend putting a small of distilled white vinegar on a damp cloth. That should help. ^Pat

RT62
4 (9,999)

2026-06-13

Chicago Area

4 (9,999)
[This review was collected as part of a promotion.] Cooling is good. Love the way it looks. Could use another drawer in the refrigerator. The capacity is great and has a very quiet operation. The design looks great. Like the way the door handles are tucked away instead of sticking out.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Jhen
5 (9,999)

2026-05-25

California

5 (9,999)
[This review was collected as part of a promotion.] The fridge is so roomy and i love that the ice machine is on the very top of the fridge so you don’t have to worry about the met getting in your ice. So spacious and inlove with the aesthetic of it . definitely matched my house theme.
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Recomiendo este producto.
Publicado originalmente en Samsung US
NewFrig
4 (9,999)

2026-06-15

Nashville, TN

4 (9,999)
[This review was collected as part of a promotion.] I received my new Samsung refrigerator about week ago. I and my family really like it so far. It fits perfectly in my kitchen. The delivery guys were professional and efficient. So far everything is working perfectly.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Debbie L
5 (9,999)

2026-05-22

Virginia

5 (9,999)
[This review was collected as part of a promotion.] Lots of storage space for everything. Love the locking crisper drawer! Plenty of side compartments! The freezer is great! Can’t say enough good things about the ice maker - serves both cubed AND crushed ice & water!
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Recomiendo este producto.
Publicado originalmente en Samsung US
KPoe
3 (9,999)

2022-05-29

Columbus, OH

3 (9,999)
my boyfriend and i moved into our home last november. the sellers had left their appliances for us. one being this fridge. all in all, this is a pretty good fridge. the ice maker is awful. it creates quite a bit of ice but then there seems to be something causing it to melt and become one big chuck, therefore, not allowing ice to come down into your cup. we've checked the seal by doing the "pour water down the ice chute to make sure there are no leaks. none. not one drop. also, the fridge may be fingerprint resistant, but don't put anything on the front of it. we had several different types of magnets on in and if they move "at all" you get tiny scratches all over it. now the front of our fridge is all scratched up.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-05-31

Samsung Care

Hello KPoe, Thank you for reaching out. We appreciate you letting us know that all the ice in the ice maker of your Samsung refrigerator melts and becomes one big chuck causing the ice not to come down into the cup. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we're here to help. Attached is a link to the troubleshooting steps to try when your Samsung refrigerator has an ice maker issue. https://www.samsung.com/us/support/troubleshooting/TSG01001012/ The link below contains information about maintaining the ice maker in your refrigerator for reference. https://www.youtube.com/watch?v=EsbHtpc1ak4 I've also included a link to our warranty page to learn more about the product's warranty coverage. https://www.samsung.com/us/support/service/warranty/RS27T5200SG/AA Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144551764 -Angelica

Great
5 (9,999)

2026-07-10

Newberry sc

5 (9,999)
this is a very convenient refrigerator the space in it very roomy easy to get two things face on the doors pools quick easy to clean very little condensation
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Recomiendo este producto.
Publicado originalmente en Samsung US
zr6lws
4 (9,999)

2026-05-08

Finlayson,Minnesota

4 (9,999)
[This review was collected as part of a promotion.] Nice looking fridge.Price of fridge was very good for what fridges cost now.Havent had a side by side fridge in years but this seems to be very nicely built
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Recomiendo este producto.
Publicado originalmente en Samsung US
Kwichurbtchn
4 (9,999)

2026-07-05

Bountiful, Utah

4 (9,999)
I recently received this item, and it has a stunning, sleek design. There’s ample space, and I particularly appreciate the organized layout.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Roxy
3 (9,999)

2026-04-15

Chicago Heights IL

3 (9,999)
[This review was collected as part of a promotion.] The refrigerator is spacious but for on the bottom shelf freezes. The ice maker NEVER makes a full container.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-04-27

Samsung

Hi Roxy, we’re with you on your Samsung refrigerator’s bottom shelf temperature balance and the ice maker’s fill level. For more even cooling in the fresh-food section, confirm your temperature setting, keep space in front of the rear vents, and place high moisture foods in drawers or away from the back/bottom vent areas. A quick check of your temperature setting and keeping clear space in front of the rear vents can help your Samsung refrigerator maintain more even cooling across the shelves. https://www.samsung.com/us/support/troubleshoot/TSG10003479/ And to address the Ice maker’s concern you might want to explore this as well. https://www.samsung.com/us/support/troubleshoot/TSG10002387/ If you still need help, please keep this reference number for your records: 1152419299. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you and truly value your business. Rachel Samsung Care

Matt
1 (9,999)

2020-09-16

Savannah ga

1 (9,999)
Very disappointed in this fridge. For the money it costs do you think they would’ve put a little more effort into the engineering and design of this. Let’s start off with the first problem which is the water hook up line is too short so you will undoubtedly damage it if you forget it’s back there without adding an extension before hand. Next to the icemaker is pathetic. Makes ice very slowly and the reservoir is terribly small. There is no light to guide you when you are filling your water at night time. There is no butter drawer at the top of the fridge where are you put things such as butter or cream cheese or other small jarred items. And perhaps the most important and biggest disappointment is none of the shelves adjust so good luck with 2 L bottles or wine. What were they thinking?… For the money you spend there should’ve been a little more thought put into this. Will definitely not be buying Samsung in the future. If they are comfortable letting this go out to people that I am comfortable taking my business elsewhere. Will definitely not be buying Samsung in the future. If they are comfortable letting this go out to people that I am comfortable taking my business elsewhere.
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Respuesta de Samsung:
2020-09-17

Samsung Care

I do not want to see you go. You are a valued member of the Samsung family and your experience matters to me! Thank you for taking the time to share that experience. Samsung is continually improving its products and services, and your feedback is vital to that process. I hope to have another opportunity to show you how great our support can be! ^Pat

Portuguese
5 (9,999)

2026-05-07

Los Angeles, California

5 (9,999)
[This review was collected as part of a promotion.] Highly recommend this refrigerator for its cubic space and exterior steel finish.
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Publicado originalmente en Samsung US
GH0ST
5 (9,999)

2026-05-01

GEORGETOWN, KY

5 (9,999)
[This review was collected as part of a promotion.] Where has this fridge been all my life? I could live in here it's do big!!!
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Recomiendo este producto.
Publicado originalmente en Samsung US
Mayi
5 (9,999)

2026-06-28

New york

5 (9,999)
[This review was collected as part of a promotion.] Very good, with plenty of space, and completely silent; I recommend it.
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Recomiendo este producto.
Publicado originalmente en Samsung US
caferris
3 (9,999)

2024-09-01

Philadelphia, PA

3 (9,999)
Purchased this refrigerator in black stainless and while generally the finish looks great, it's not stainless steel but some sort of plastic cover. This cover is easily scratched, especially by the crisper drawers which bump the outer side of the right refrigerator door when the door is open. Also, the ice maker is very slow to produce ice. We're a two-person household so usually it's enough but we always have to buy a bag of ice if we're going to entertain. I've been unable to find touch up paint to match the black stainless and Samsung support has been unhelpful. I would purchase Samsung appliances again but not in the black stainless finish.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-09-04

SEA Care

Hi there, Having an ice maker makes it convenient to have cool drinks any time. Let us make yout refrigerator experience a breeze! Here is a link to help you maintain the fridge's exterior. Please see the "Refrigerator cleaning tips" section and follow the steps. Samsung refrigerator shelf/drawer removal and cleaning guide. https://www.samsung.com/us/support/answer/ANS00063107/ Also, here is a link to help you with the ice maker. Please follow the steps and click the hyperlinks for further assistance. Samsung ice maker is not working. https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147501065 to help our team pull up your information. Have a great day. ^Aloe

cookerlooker
5 (9,999)

2020-08-28

Illinois

5 (9,999)
[This review was collected as part of a promotion.]  This 26.7 cu. ft. Large Capacity Side-by-Side Refrigerator with Touch Screen Family Hub in Black Stainless Steel is a stylish,functional and practical refrigerator that will meet all of your needs and those in your household. The interior of the refrigerator and freezer have deep storage areas and bins that make it easy to hold a lot of food or bowls and dishes that need chilling for a party. The touch screen is perfect for everyone to be able to use to add items to a running list,watch tv,listen to music and be able to see what is inside of the refrigerator with the camera so you will never have to guess when you are out of something. Overall this refrigerator has everything you need for functionality and looks great and stylish as well.
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Recomiendo este producto.
Bonita L
5 (9,999)

2020-09-12

Westmont, IL

5 (9,999)
i love my new samsung refrigerator! it’s so sleek & stylish. it’s very roomy, well lit & super quite. i love that the ice maker is in the door leaving more room in the freezer. the water dispenser is tall enough for a large glass. after the installation, we had to check it to make sure it was working it’s that quite. the delivery was awesome, they came in (masks & gloves) got the old fridge out & brought in & installed the new fridge all in less than 30 minutes! i purchased on a thursday & it came the next tuesday, so quick.
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Recomiendo este producto.
Publicado originalmente en Samsung US
LIZZIE
1 (9,999)

2023-11-02

Mexico

1 (9,999)
Compre el refrigerador hace 3 años y de la nada comenzó a romperse el congelador, pague $700 para que vinieran a revisarlo y me dicen que es un defecto en sus materiales y no tiene reparación, que compre otro con un descuento de 25%. Es ridiculo gastar 27 mil pesos de nuevo por un producto desechable
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Útil?

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Respuesta de Samsung:
2023-11-07

Samsung

Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.

Tony
3 (9,999)

2021-06-02

3 (9,999)
we have had this otherwise impressive fridge since december 2020. the fridge is very spacious. we regularly keep the fridge stocked with beverages, meats & veggies, and more. where there is a total letdown is the ice maker. it makes ice but the shoot that the ice is supposed to be dispensed through froze over with this huge iceberg. i have been thawing it out. i wanted to share the situation here. let's see what the results are. samsung, please make it right!
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Recomiendo este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-06-03

Samsung Care

Hey, Tony. I understand you are experiencing problems with your ice maker for the refrigerator. I certainly can see how disappointed you must be. Let's see if we can help change your experience to a better one. I'm sure we can fix this with some good troubleshooting. Check out the link here for assistance. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01109344/

Blueberry
3 (9,999)

2026-04-27

NJ

3 (9,999)
[This review was collected as part of a promotion.] Aesthetic: really nice and modern Capacity: good Cooling: quite uniform all over Efficiency: too new to know Ergonomic: good The only problem we have is the water, when we get the water goes out and not into the glass. The fudge has a modern look and is perfect for a family. It has a problem with water dispenser; the water comes out too fast/strong and slashes out from the glass, it also has the sprout to gat need to be placed a bit closer to the back so is more aligned/ centered with the glass I personally prefer read instructions on paper and not having it is a big disappointment; it is easier to read writing instruction, model number, which water filter to use…
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Recomiendo este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-05-06

Samsung

Hi Blueberry, That modern design and even cooling really stood out, and it’s helpful to see how the water dispenser experience and documentation access have affected day-to-day use. For the water dispensing behavior you mentioned, alignment and water pressure can influence how the stream lands in the glass. Make sure the water pressure is between 20 to 120 psi. Since you prefer having clear written instructions, the user manual is provided below. The table of contents on page 2 outlines the sections, making it easier to find the information you may want to review. User manual: https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152461486) when you reach out so our team can retrieve your information. We appreciate the opportunity to review your experience. Geraldine Samsung Care

BrunoD
3 (9,999)

2024-12-28

Argentina

3 (9,999)
La heladera es muy buena pero el dispenser y fabrixa de hielo no están a la altura. El sistema de ingesta de agua es totalmente restrictivo haciendo q sea casi imposible que funcione con una presión domiciliaria lo q trae varios inconvenientes. No llena un vaso ni en un minuto, hace poco hielo o incompleto. El hielo se acumula en la boca de descarga y se une entre si haciendo que no dispense hielo ni granizado. La marca no da reapuesta
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Publicado originalmente en Samsung Argentina
Deja
2 (9,999)

2024-05-30

Wisconsin

2 (9,999)
This is the only fridge I've ever had that gets dings so easily. If you sneeze, it gets a ding in it. I have never had, not one dent, in any fridge I've ever owned in my almost 50 years. Made so cheap. What a disappointment. Love the fridge, but when i build my new home this year, I will not be adding samsung appliances unless they use better stainless steel in the near future. I've seen so many complaints about this recently.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-05-31

Samsung Care

Greetings, We understand how disappointing it can be to have a refrigerator that can easily get dents. Let us help. Here is a link to the user manual; kindly go to page 54 for a guide on how to properly clean the refrigerator to avoid it getting dents. User manual. https://downloadcenter.samsung.com/content/UM/202003/20200304095204037/SBS_RS5300T_DA68-03958D-00_EN_MES_CFR_RS22T5561_AA.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147193592) to help our team pull up your information when you message us. Thank you. -Ricardo

Valerie
1 (9,999)

2025-03-04

Auburn, WA

1 (9,999)
I have had my Samsung refrigerator 14 months. I hate , it I have had on going problems where my ice machine. Ice machine has broke down 2 times and barely put out I now. The fan went out and had to get repaired also. I just gave my GE away I have had for 14 years and not one problem my ice machine has worked for 14. Now I have Samsung and no ice. Save your self the headache!
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-03-07

SEA Care

Valerie, we know the importance of having a properly working icemaker. To improve the icemaker's performance, please look at the link, follow the hyperlinks, and select the issue that best describes your experience with the unit to help improve the icemaker's performance. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#samsung-ice-maker-is-not-making-any-ice Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148551192) to help our team pull up your information when you message us. Have a great day. ^Charles

lorraine227
5 (9,999)

2020-04-14

Long pond

5 (9,999)
[This review was collected as part of a promotion.] I feel like I‘ve been upgraded to state of the art luxury,I am so happy and excited with my new Samsung refrigerator I keep going into the kitchen and admiring it.This fridge cools every corner evenly with the all around cooling my sodas, milk, and soft drinks are chilled perfectly every time.There is so much storage space in this fridge with the Fridge drawers you can fit all your vegetables and then some. The door bins are big enough to fit large items like two gallons of milk or a few two liter soda and so much more.The fingerprint resistant makes it makes a huge difference with the ease of cleaning off prints or smudges,The interior led lighting is perfectly balanced for a great all around illumination. The freezer also has a drawer perfect to store franks or sausages The freezer has more than enough space to hold all thatI need,The ice maker has the selection of cubed ice or crushed ice I am so happy and a proud owner of a Samsung refrigerator.
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Ragal
5 (9,999)

2026-06-01

5 (9,999)
[This review was collected as part of a promotion.] This refrigerator is great has a lot of room for your food and roomy in the freezer area as well, great for the price and I love that it has no extended door handles, keeps the food nice and cold,the style is sleek and smooth, just the style and color I like, it runs perfectly and quietly 👍😊
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Recomiendo este producto.
Publicado originalmente en Samsung US
Jennifer
5 (9,999)

2020-08-03

Portland Oregon

5 (9,999)
[This review was collected as part of a promotion.] This is the coolest, nicest frog ever! For a side by side it has tons of room. It’s quiet and pretty. The screen allows soo many features I can’t list them all. The sound is better then most stereos!! And you can log on to any website, I love using this feature to download recipes.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Rbmt83
5 (9,999)

2026-06-07

Austin, TX

5 (9,999)
[This review was collected as part of a promotion.] Beautiful finish upgrades the kitchen looks. It doesn't stain ! The icemaker is highly efficient for a household of 4. It has a good storage capacity and we can see all itens inside easily, without bend our knees. We also found the thermostat and temperature adjustment efficient.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Nubian
1 (9,999)

2024-02-24

Dallas, Tx

1 (9,999)
I have barely had this fridge for two years and already the compressor goes off and on. I am needing to unplug it and plug it back everytime to get the machine to come back on. Truly a waste of money. Samsung I am not happy at all. I need a replacement asap. This is wrong.
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Respuesta de Samsung:
2024-02-26

SEA CARE

How you feel about the fridge's condition is valid. Let's help you out, Nubian. We would love to speak to you directly to discuss this further so we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146889472, to help our team pull up your information. Have a great day! ^Chrystel

Jjlc
5 (9,999)

2026-04-21

Chicago

5 (9,999)
[This review was collected as part of a promotion.] Excellent experience. The Family Hub has been smooth, reliable, and easy to use. Everything works well, the interface is clean, and the controller version is up to date with no issues. Overall, it has been stable and convenient, and I am very satisfied with the performance.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Juice
4 (9,999)

2025-06-19

Pittsburgh, PA

4 (9,999)
[This review was collected as part of a promotion.] It was a great value for the price. Lots of room. Only downside is that it doesn’t get cold enough in my opinion. Thermostat only goes as low as 34 degrees F. However there is a feature that will allow to get stuff colder for 3 hours at a time.
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Recomiendo este producto.
Publicado originalmente en Samsung US
b hemmy
5 (9,999)

2026-06-21

Atlanta, Georgia

5 (9,999)
This Refrigerator is replacing one with smaller capacity. My wife loves the refrigerator and it doesn't leak!! God has blessed y'all to make an awesome product!!
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Publicado originalmente en Samsung US
AMD1812
5 (9,999)

2026-06-29

Great Falls, MT

5 (9,999)
[This review was collected as part of a promotion.] Looking forward to the space that I now have in both the fridge and freezer! The water and ice maker is an added bonus. Easy to install and very easy to move.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Maisha
5 (9,999)

2026-06-04

Fort Pierce, FL

5 (9,999)
[This review was collected as part of a promotion.] Perfect side by side refrigerator for the value. It has everything you need. Just received the item. Will observe how it functions as time goes.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Edgardf809
5 (9,999)

2025-06-24

Elmhurst nyc

5 (9,999)
[This review was collected as part of a promotion.] Waooo this fridge is the best thing ever I purchased it in my kitchen, very helpful and fun. Is my perfect item to make my life easier and fun.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Doris
5 (9,999)

2026-06-23

Los Angeles

5 (9,999)
[This review was collected as part of a promotion.] I love how much space has in both sides, a and also the space located on the doors, you can feet a lot of things including gallons of milk.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Samsung Refrigerator
5 (9,999)

2026-07-06

Elgin SC

5 (9,999)
[This review was collected as part of a promotion.] I'm enjoying this refrigerator. The space is good for a family of 4. Easy to clean so no fingerprints everywhere. I love it.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Family
5 (9,999)

2026-05-13

Southern California

5 (9,999)
[This review was collected as part of a promotion.] It was a great value To replace a Almost 20 year-old refrigerator And it's much larger capacity To service our family
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Recomiendo este producto.
Publicado originalmente en Samsung US
Fred
5 (9,999)

2026-05-20

Green valley

5 (9,999)
[This review was collected as part of a promotion.] Beautiful looking fridge according to wife, Great capacity, Will buy again for inside the house when it goes bad.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Unhappyowner
1 (9,999)

2024-08-19

Florida

1 (9,999)
[This review was collected as part of a promotion.] Brand new refrigerator needed a repair within a week. During service discovered roaches living in it.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-08-19

SEA CARE

Hi there, We appreciate you informing us about your experience. Allow us to assist you further with this. We would like to speak with you personally to further discuss this matter so we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147453926, to help our team pull up your information. Have a great day! ^Chrystel

Anonymous
5 (9,999)

2026-07-08

Midway City, California

5 (9,999)
I love my order and refrigerator. I love the compartments and how much the refrigerator holds
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Recomiendo este producto.
Publicado originalmente en Samsung US
Rene
5 (9,999)

2026-05-15

Hialeah FL

5 (9,999)
[This review was collected as part of a promotion.] Very nice and good product!,the capacity and efficiency are incredible
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Recomiendo este producto.
Publicado originalmente en Samsung US
Dips
4 (9,999)

2026-07-09

Charlotte NC

4 (9,999)
Love Product, However Was Missing Bottom Shelf On Freezer Side Door
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Recomiendo este producto.
Publicado originalmente en Samsung US
Cris07
4 (9,999)

2026-04-15

Las Vegas nv

4 (9,999)
[This review was collected as part of a promotion.] I love it very much Is very big It make a lot of ice
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Recomiendo este producto.
Publicado originalmente en Samsung US
Mandy
5 (9,999)

2024-07-25

Lancaster , California

5 (9,999)
[This review was collected as part of a promotion.] Love the color and features. It was a good purchased
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Recomiendo este producto.
Publicado originalmente en Samsung US
RIVERBOY460
1 (9,999)

2026-06-28

1 (9,999)
Worst fridge we have ever owned. Took 3 days for ice maker to make ice. Ice maker never fills up it barely makes any ice. Fridge and freezer works perfect. Had a samsung repair guy come out fro a brand new fridge broke out of the box because rhwy wouldn't gove me a new one. guy dosent even know how to remove the ice maler and yanked my plastic parts on ice maler to the point of it not seating flush anymore. also left with out wiping out my ice shoot where he spilt a bunch of water so I had a clogged frozen ice shoot. Not happy with Samsing quality control or there service techs. Save your self the time and get another brand refidgerator.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-07-14

Samsung

Hi RIVERBOY460, we understand your concerns and would like to help by learning more and reviewing the details of your service history. When you're ready, feel free to connect with us through any of the contact options below using the reference number 1152788057 to quickly pull up your information. 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We look forward to assisting you further. Jeffrey Samsung Care

Satish Texas
2 (9,999)

2020-08-25

Texas

2 (9,999)
Not so good. Remember latest does not mean the Best..... While I like Samsung as a brand, I think buying this refrigerator was not the best decision. I liked the slick exterior design and simple shelf arrangement. But Samsung disregarded several basic features. So many people have mentioned the poor lighting. It is definitely an issue…it is definitely an issue. If the refrigerator is empty (90 to 100%), then you won’t notice the poor lighting. But once shelves are filled 40 to 50%, you won’t see the stuff on the shelf. Poor lighting design and cost cutting measure by Samsung. I am thinking to buy a separate LED light and install it myself. How and When? I don’t know. It is on my list. 2nd annoying thing is dripping water from outlet. This is definitely a flaw in this refrigerator. After you take out the water, there is at least one or two drops of water in the tray. I keep a paper towel in the tray every day to soak the water. 3rd annoying thing- Ice outlet is just too big. It gives you ice everywhere (including on the kitchen floor) except the cup. It just throws ice cubes or pieces everywhere. Every time you have to clean up the floor when you take ice out. My expectations are basic. Aren’t they? Am I asking too much?
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2020-09-30

Samsung Cares

Hello! Thank you for reaching out to us with your concerns. We're here to help! Here is a troubleshooting link that will help with your Samsung refrigerator https://bit.ly/3jhwX8p ^Ty

Ross
1 (9,999)

2021-04-19

Atlanta

1 (9,999)
not a good fridge if you need more than 8 cubes of ice per day. the ixe maker is a totally different design which uses cold air blown from a tiny slot in rear of feeezer. there are no cooling coils in the ice maker lkke quality products have. also found 8 degree difference between fridge shelves. some shelves freeze items while others are much warmer. maybe samsung has some better models but i would strongly avoid this one if you want ice. one gkod thing... it looks really nice and is large inside. cant think of much other useful information at this point. if you buy one and are not happy dont hesitate like we did. return it asap. theg cant fix it.
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Respuesta de Samsung:
2021-04-20

Samsung Care

Hey, Ross. We appreciate you bringing this to our attention and informing us of your experience. I apologize we were not able to reach your expectations. We will work and build off this experience to improve future products and services. Thank you for your review. ^Pat

Shea Renee
5 (9,999)

2026-06-22

Harrisburg, AR

5 (9,999)
I am extremely pleased with my Samsung Side-by-Side Refrigerator. From its sleek, modern design to its outstanding performance, this appliane has exceeded my expectations. The spacious interior provides plenty of room for groceries, making it easy to organize both fresh and frozen foods. The adjustable shelves and door bins offer excellent flexibility for storing larger items. One of my favorite features is how consistently it keeps food fresh. The cooling system maintains even temperatures throughout the refrigerator and freezer compartments, helping fruits, vegetables, and other perishables stay fresh longer. Many Samsung side-by-side models are also known for their strong temperature control and generous storage capacity. The exterior design is elegant and fingerprint-resistant, which helps keep the refrigerator looking clean and stylish. The water and ice dispenser is convenient and easy to use, and the refrigerator operates quietly, making it a great addition to any kitchen. Owners frequently praise Samsung side-by-side refrigerators for their spacious storage, attractive appearance, and quiet operation. Overall, I highly recommend the Samsung Side-by-Side Refrigerator to anyone looking for a reliable, spacious, and attractive appliance. It combines modern technology, excellent storage options, and dependable performance, making it a fantastic investment for any home.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Moku
5 (9,999)

2026-06-23

Kapolei, Hawaii

5 (9,999)
[This review was collected as part of a promotion.] I purchased this product to replace a 10 year old refrigerator with a non- working ice maker. Initially I was skeptical of the side by side feature since I had gotten used to my old French door fridge. But after it was delivered and installed, I was pleasantly surprised by the amount of space both the freezer and refrigerator could accommodate. With my old refrigerator, everything was stacked upon each other in the freezer so I would have to dig through stuff to see what or how much food was there. Now, I can separate items by shelves according to the types of food. Plus, it fits more food. On the refrigerator side, I had the same problem, a lack of shelf space. Not anymore. The shelf heights are all the same and cannot be adjusted, but it is adequate enough to store a Brita pitcher or Starbucks Coffee Creamer container. The fruit and vegetables bins also have a decent size of storage capacity. The storage on the door itself is also more than adequate to handle 2 one gallon containers as well as a dozen 12 ounce drinks and all of my condiments, dressing bottles, etc. Since my refrigerator was delivered only 2,days ago, I haven’t tried the ice maker yet until I throw away the first 2 batches of ice. I have tried the water dispenser, and the water tastes like the water from my Brita pitcher. Finally, I like how the refrigerator looks in my kitchen. The metallic appearance is clean and sleek. The hidden door handles make the fridge unobtrusive.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Garebear95
4 (9,999)

2021-07-19

Duvall, WA

4 (9,999)
it’s an upgrade for us, but still lacking for the price. i feel like this about be about $150 less. pros - no handles sticking out lots of room nice shelving depth stainless is pretty nice no filter can be seen cons - needs way more light in both the freezer and fridge in a 4100k color temp to light the bottom half. why is there no design for light in the back bottom half? the ice maker is absolute garbage. it barely makes enough ice in a day to appreciate that its even making it, lol. the design is medciocre and the hook takes quite awhile to grab ice. you’ll get half a chunk of ice vs. crushed. no drip tray design. overall, yes, a nice upgrade, but i feel like the price should be quite a bit less based on those 2 things. lighting and ice maker.
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Recomiendo este producto.
Publicado originalmente en Samsung US
allison148
4 (9,999)

2020-06-09

Moody

4 (9,999)
[This review was collected as part of a promotion.] I chose the side-by-side refrigerator because I don't like the idea of having to dig in a freezer drawer for frozen food, it's too cold.I like being able to open the doors and see everything on shelves. Although I picked one of the smaller refrigerators, it's not so small. It is about the same size as our old fridg(so I thought) until they moved it in. We use to have cabinets above the fridge...we don't have them anymore, which is fine with me. This year I plan to remodel my entire kitchen anyway. The modern design of my Samsung refrigerator is a gorgeous, industrial look. I love the fact it's sleek, you do not see the door handles. But watch out for your feet, I have opened the door on my feet numerous times already.lol. It is huge! The family hub is my favorite part. I blast my spotify music on a daily bases just about all day long. With covid-19, kids are doing school from home and the hub is perfect for them too! Each family member has a profile of their own, where I can write to-do lists, notes, reminders, add to the monthly calendar, etc. for us to keep up with their crazy schedules. I love you can do anything on the hub that you can do on a phone, computer or tablet without having it in the kitchen where somthing more than likely will get spilled on it....yes, it has happened to me, I am a messy cook. On the hub you are able to do so many things like a diagnostic check on the fridge to make sure everything runs smoothly and the way it should, time & date, the weather, music, daily quick recipes, daily Trivia with daily Inspiration, Word of the Day and On This Day. It has many different apps like Meal Planner, Shopping Deals, Spotify, GurbHub, InstaCart, View Inside, Shopping List and tons more. I love going to the store knowing the inventory in my fridge/freezer because it keeps up with that too, along with how long you have had your food for so it doesn't go bad. I'm still learning how to work it. Don't get me wrong, I LOVE my new Samsung refrigerator but I gave 4 stars because there are a few small features I wish it had to make it the perfect refrigerator for me, like a light on the water and ice dispenser, adjustable shelves where it gives my tea pitcher at least 2 inches from the other shelf and I wish it worked with Google or Alexa instead of Bixby. I really don't mind the Bixby but I already have multiple apps to run different things my household, which is ridiculous. but all in all, I am happy with my purchase and would do it again.
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Dilley75
5 (9,999)

2026-04-29

Kissimmee fl

5 (9,999)
[This review was collected as part of a promotion.] If you’re looking for a spacious, modern, and reliable refrigerator, the Samsung RS27T5200SR is a solid choice that balances style and functionality. After using it, here’s a well-rounded review you can use: 👍 What I Like The first thing that stands out is the huge capacity (27.4 cu. ft.), which easily handles groceries for a large household. Everything feels organized and accessible thanks to the side-by-side layout and adjustable shelves. The design is clean and modern, with a fingerprint-resistant stainless steel finish that keeps it looking sharp without constant cleaning. Cooling performance is excellent. The All-Around Cooling system keeps temperatures consistent, so food stays fresh longer. The built-in water and ice dispenser is also convenient and works smoothly. �
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Recomiendo este producto.
Publicado originalmente en Samsung US
BeninMaryland
1 (9,999)

2024-09-10

California, MD

1 (9,999)
Refrigerator broke after 1 year and Samsung repair service is slow and can't fix refrigerators! Purchased fridge in August 2023, refrigerator broke August 2024. With prompt notifications, Samsung took 1.5 weeks to show up and said the refrigerator was repaired, but after leaving the refrigerator was even worse!(Not cooling whatsoever). Called back and now they will take another week at the earliest! If you like your fridge to be as reliable as a Russian built automobile, this is your fridge!
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-09-12

SEA Care

Hi there, Thank you for your review. We would love to know more about what happened with the fridge and better help you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1147524519 to help our team pull up your information when you message us. Have a great day. ^Aloe

Mimi
3 (9,999)

2025-09-11

Tennessee

3 (9,999)
[This review was collected as part of a promotion.] Glad to have a new fridge provided by my home warranty company. I do not like the location of the water stream on the in door dispenser. It is too far forward requiring one to use both hands to pour a glass of water, on my old fridge I was able to use just one hand to pour a cup. Also I do not think the glass shelves are as sturdy as they only have plastic edging on the front and back as opposed to around the entire shelf. My old refrigerator had framework all the way around so if something spills on one shelf it was confined to that particular shelf. Lastly, my old refrigerator had adjustable shelf notches in both the door and main body of the unit this one does not.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-09-12

SEA Care

We want you to enjoy using your refrigerator, Mimi. Allow us to help you out. Every fridge model has its own unique feature. Please refer to page 1 of this fridge's specification sheet to view all its features: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/side-by-side/pdp/rs27t5200sg-aa/gallery/RS27T5200SR_V7.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150691031 to help our team locate your information. Have a great day. -John

Siva
5 (9,999)

2026-07-02

New Jersey

5 (9,999)
I have been using this Samsung refrigerator for a month now, and it has completely exceeded my expectations.What I Love:Sleek Design: It completely transforms the look of the kitchen with its modern, clean lines and fingerprint-resistant finish.Consistent Temperature: Food stays fresh significantly longer than it did in my old unit.Smart Layout: The adjustable shelves and deep door bins make organizing large grocery hauls incredibly easy.Quiet Operation: You barely hear it running, even when the ice maker is actively working.It is a beautiful, highly functional appliance that offers great value for the price. I highly recommend it to anyone looking for a reliable kitchen upgrade!
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Recomiendo este producto.
Publicado originalmente en Samsung US
Randy A
4 (9,999)

2026-06-19

North Carolina

4 (9,999)
It was just delivered and and happy with the appearance and storage space. I really like that the ice maker is in the freezer door giving us more storage space in the freezer. Only one problem is that the bottom freezer door tray was missing, which I didn't notice until after the installers left and I was removing all of the tape from the inside. I'm sure Samsung will make that right.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Knla22
1 (9,999)

2020-08-05

Playa del carmen

1 (9,999)
No enfría nada y saca agua por las ventilas, el congelador saca escarcha tengo apenas dos días con el y no me sirvió de nada, muy decepcionada de la marca.
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Recomiendo este producto.
Útil?
Publicado originalmente en Refrigerador Side by Side 27 pies cúbicos con despachador de agua, Gris(RS27T5200S9_EM)

Calidad del producto

1 (9,999)

Valor

1 (9,999)
HTML
5 (9,999)

2026-06-20

Baytown Texas

5 (9,999)
Just got this beautiful piece in and we went from and bottom sliding freezer to a side by side and I’ll never go back. They are such a pain in the butt! This thing is so stinking quiet and very easily moved if needed. It’s also a little bigger and classier than our old one. The black stainless is absolutely stunning! Save your penny’s and get this one!
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Recomiendo este producto.
Publicado originalmente en Samsung US
DLynn
5 (9,999)

2026-07-09

Chester Springs, PA

5 (9,999)
This refrigerator has a very modern design. I like that it does not have handles that stick out like most other refrigerators. It has solid hard plastic shelving in the freezer side as well and not the old standard rack type shelves. I also like that the icemaker is in the door and not sitting on the inside of the freezer taking up needed space.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Rocky
4 (9,999)

2026-06-04

Houston,Tx

4 (9,999)
[This review was collected as part of a promotion.] The side by side is the best model from Samsung. The freezer gets to a good temperature and keeps things frozen better than the refrigerator with the freezer on bottom. The ice maker is extremely fast as well. The refrigerator part gets to a good temperature even the bottom shelf on the door items remain at a good temperature.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Bratton
5 (9,999)

2022-11-10

Titusville Florida

5 (9,999)
[This review was collected as part of a promotion.] We love our new hi tech fridge it has a screen on it you can put your grocery list you can add pictures you can have if you have a ring light you can connect it to where you could see in front of your house you can turn the camera on you can see inside the fridge if you’re not even home in case you want to know if you need milk or eggs or anything that you ran out of has a lot of good features, also has a icemaker a water dispenser temperature control. It makes noise if you leave the fridge raider open if no one closes it like some people in my house it will alert you which is very nice
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Recomiendo este producto.
Publicado originalmente en Samsung US
Jellybean
5 (9,999)

2026-06-09

Denison tx

5 (9,999)
[This review was collected as part of a promotion.] Just received it and was wonderfully surprised at how big it is, not in a bad way. You can store a lot of food in this thing. I wish the ice maker would crush ice a little better, food has been lasting longer than before which is great and lessens the pain of throwing things out. The family hub is a really cool feature and I have used it while at the grocery store. It’s like having a tablet on your fridge. I’ve used it with YouTube to look up recipes. I think this will be a durable fridge in the long run. This is the second Samsung fridge I have owned and over all efficiency was great.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Anonymous
1 (9,999)

2025-03-07

Ciudad autónoma de Buenos Aires, Argentina

1 (9,999)
Compre este producto en septiembre/2024 El dispenser de agua pierde, el de hielo se traba constantemente. El filtro del agua, lo tuve que conseguir en el exterior porq en los centros oficiales no lo tienen. Se estalló uno de los estantes de vidrio de la nada y no tienen repuesto. La peor compra que pude haber hecho.
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Publicado originalmente en Samsung Argentina
Dean
5 (9,999)

2026-04-23

Austin, TX

5 (9,999)
[This review was collected as part of a promotion.] The fridge looks very nice. We have received feedback as this looks like a great appliance. Very practical size and. As far as the durability, it has been functioning very well for the last 5 years, the only issue is that the hub screen has been glitching lately for some reasons. It is by far a sufficient capacity for the family needs, it is the right size and allows us to store a lot of foods. The food preservation is impressive as it keeps the freshness of the foods stored. In terms of efficiency it has a very average consumption of electricity. Other than that we are satisfied.
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Recomiendo este producto.
Publicado originalmente en Samsung US
carmark9
4 (9,999)

2025-06-19

Delaware, OH

4 (9,999)
[This review was collected as part of a promotion.] Love the Samsung side by side. It has plenty of room more so than my French door fridge ever had. The only thing I miss is the light in the water/Ice dispenser. I wish I did have one there, especially when we come down at night for a quick drink. Out other than that, I am overall with my side-by-side.
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Recomiendo este producto.
Publicado originalmente en Samsung US
meantayo
5 (9,999)

2026-07-16

Tucson, AZ

5 (9,999)
[This review was collected as part of a promotion.] The stainless steel finish looks beautiful and is easy to keep clean. Cooling works great, and the airflow keeps everything evenly chilled. I really like the Power Cool and Power Freeze functions, especially because I have young children at home who open the fridge often. The French door design is very practical and makes it easy to access fresh food at eye level. The interior is well organized, with adjustable shelves and door bins that make it easy to see, reach, and organize everything. Overall, the layout is very user-friendly and ergonomic, making everyday use convenient.
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Recomiendo este producto.
Publicado originalmente en Samsung US
DeeDee
5 (9,999)

2026-07-08

Pennsylvania

5 (9,999)
[This review was collected as part of a promotion.] This refrigerator has a very appealing modern design. I like the fact that it does not have handles that stick out. It is very spacious and it has solid shelves in the freezer rather than the wire rack type shelves. I also like that the ice maker is in the door and not taking up space on a shelf.
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Recomiendo este producto.
Publicado originalmente en Samsung US
randallxram
1 (9,999)

2020-06-17

Alajuela, Costa Rica

1 (9,999)
Compré este producto a mediados de junio. El día después de comprada la conecté y estaba dañada con código 44 (error de comunicación entre MiCom principal y el MiCom del Inverter). Aunque estas cosas pueden pasar, no es comprensible viniendo de una empresa como Samsung con altos estándares de calidad. Ahora me cuestiono si realmente vale la pena haber comprado esta marca, pues si falla el primer día ¿qué me garantiza que esta falla se repita nuevamente y sea un problema que me acompañe siempre?
Útil?
Publicado originalmente en Refrigerador Side by Side 27 pies cúbicos con despachador de agua, Gris(RS27T5200S9_EM)

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Charles
5 (9,999)

2026-06-14

Pendleton SC

5 (9,999)
[This review was collected as part of a promotion.] we had the same model refrigerator it created a problem but we liked it so much I got the same model because of the Aesthetics capacity convenience the front water and ice dispenser the durability also was very good although it didn't last as long as we liked efficient energy efficiency as well.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Dreagrade
4 (9,999)

2026-05-28

Albuquerque NM

4 (9,999)
[This review was collected as part of a promotion.] It's pretty! The side by side allows you to see what you have and avoids dumping things in a giant freezer drawer with no organization. The only thing that is missing is light for the water dispenser for late night water runs. I have to turn the light to avoid making a water mess.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Isazam
5 (9,999)

2026-06-24

Los Angeles

5 (9,999)
Been having it for the last week and I super love it it's quiet I like the led that it's super bright and also has wifi so I can set temps inside through my phone it cools super cold - 5 is the lowest super nice! I have the gray or silver it is looks sleek and cool
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Publicado originalmente en Samsung US
Erinkmichelle
5 (9,999)

2026-07-06

Smithville, Tx

5 (9,999)
We have had our new refrigerator for two weeks now and love it! It’s spacious and bright when you open the doors, ice is consistent easy to get out both through the front door and taking the icemaker out! No frost formation yet keeps a consistent temperature.
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Publicado originalmente en Samsung US
Lsmith0118
5 (9,999)

2024-01-18

Palatka, FL

5 (9,999)
[This review was collected as part of a promotion.] This fridge has so much space in it. I have never had a fridge with so much shelf space. The ice compartment is also awesome for entertaining because you can just pull out the tray and you have a countertop ice box. This fridge is well worth it.
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Recomiendo este producto.
Publicado originalmente en Samsung US
zekefromcabincreek
5 (9,999)

2026-06-19

Berea, Ohio

5 (9,999)
[This review was collected as part of a promotion.] This Black Stainless Steel Samsung 27.4 cubic feet side by side fridge is spacious and great looking. It’s smudge resistant, which makes it great for hiding obvious fingerprints. It runs very quietly. I thought the price was great too.
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Recomiendo este producto.
Publicado originalmente en Samsung US
jaseman
4 (9,999)

2024-01-13

4 (9,999)
Good refrigerator. Ice maker is too small. The water dispenser is ridiculous! You have to either have a super wide mouth glass/cup to catch the water as it comes out of the dispenser. No way to know this at the store without a water hookup. You have to hold the glass out away from the back and push the dispenser area with your hand. There's no built in lighting mechanism to show you how full your glass is in the dark! I purchased two battery powered door key illuminators with double faced tape and stuck them up on the sides of the dispenser. They look like they belong there and work better than nothing. Cubed ice comes out basically crushed.
Recomiendo este producto.
Publicado originalmente en Samsung US
Anonymous
5 (9,999)

2026-05-23

Lexington KY

5 (9,999)
[This review was collected as part of a promotion.] This is one of the best and dopest refrigerators I’ve ever had. It holds a lot of stuff. Drinks, snacks, everything. It holds up pretty good. 3 weeks ago Jeff drove straight into it and nothing even happened to it.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Katlove
5 (9,999)

2026-07-21

5 (9,999)
Low noise and smudge resistance is great! I love how it looks in our kitchen
Publicado originalmente en Samsung US
Saintphoenix
4 (9,999)

2026-06-26

San Jose

4 (9,999)
[This review was collected as part of a promotion.] it’s been a fantastic upgrade for our kitchen. The sleek, modern design looks great, and the interior is incredibly spacious with smartly adjustable shelving that easily accommodates a large grocery haul. The SmartThings app integration is a handy bonus, especially for getting notifications if a door is accidentally left open. My only real gripe is the ice maker; it takes up a bit too much internal space and can be slow to replenish if you have guests over or need to fill a cooler. Overall, it's a quiet, reliable, and stylish appliance that does its primary job perfectly, making it an easy recommendation despite the minor ice production caveat.
Publicado originalmente en Samsung US

Manual del usuario y descargas

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ver 00 | 0.39 MB

2020-02-22

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Manual de Usuario (mexico)

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2020-02-08

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