How to check if your Samsung Galaxy phone battery may need replacing
The battery in your Galaxy device is a consumable component that naturally degrades over time. As battery health decreases, you may notice shorter battery life, unexpected shutdowns or other unusual battery behaviour. If you experience these symptoms, check the battery condition and consider replacing the battery if necessary.
Note:
- Battery replacement may be covered under warranty or may require paid service depending on the warranty conditions.
- Menu names, settings, and screen layouts may vary depending on the model and software version.
When to consider replacing the battery
Lithium-ion batteries gradually lose performance over time with continued use. The common signs of battery ageing include:
- Battery drains quickly after charging
- The device turns off unexpectedly, especially in cold environments or during winter
These symptoms may indicate that the battery is nearing the end of its lifespan. If you notice these changes, consider checking the battery condition and replacing the battery if necessary.
Battery replacement alert
When battery performance declines significantly, your Galaxy device may display a battery performance degradation alert.
If this notification appears, visit a Samsung service centre to have the battery inspected.
If this notification appears, visit a Samsung service centre to have the battery inspected.
You can use Samsung Members Phone diagnostics to check the current battery condition of your Galaxy device.
Step 1. Open the Samsung Members app > Tap Support.
Step 2. Tap Get started.
* Start the full diagnostics first, stop the test, and then select the item you want to test.
If the diagnostics page does not open properly, try using the Samsung Internet app.
Step 3. Tap Battery status.
Step 4. Check the diagnostic results.
Note: If you continue experiencing battery-related issues, contact Samsung Support or visit a Samsung service centre for professional assistance.
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