Bespoke AI Laundry Combo AI Home 18kg + 11Kg

Gray 18 kg
WD18DB8995BZFA

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  • Width

    686 mm

  • Height

    1110 mm

  • Depth

    875 mm

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Bespoke AI Laundry Combo AI Home 18kg + 11Kg
Gray 18 kg

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Highlights

Big swirls of water and light beams come from a washer-dryer Laundry Combo, indicating powerful and fast washing and drying.

All-in-one combo

A shirt is washed on the left and dried on the right. Wash in 28min, dry in 70min. Total cycle time of less than 98min.

Super Speed

Different parts of the Laundry Combo are labelled with various steps of Intelligent AI sensing. AI Opti WashDry includes wash load sensing, fabric sensing, water level sensing, soil level sensing, detergent level sensing, and dry level sensing. There is a comparison between heavy load with high water temperature and a longer cycle and a light load with low water temperature and a shorter cycle. Step 1, Wash load sensing. Step 2, Fabric sensing. Step 3, Water level sensing. Step 4, Soil level sensing. Step 5, Detergent level sensing. Step 6, Dry level sensing.

AI Opti Wash & Dry™

Features

Save time. Save energy. All-in-one combo.

One-stop Laundry

All-in-one combo

Save space and dry washed clothes without moving them! The All-in-one design seamlessly integrates a washer and dryer in one appliance, so it works just as well as two appliances, but frees-up valuable space. And you don’t even need to transfer your laundry between machines after a washing.

Fast 98 mins laundry

Super Speed

Get clothes clean and dry in just 98 minutes. The Super Speed cycle washes a large load in 28 minutes* with Speed Spray and Swirl+ Drum. It can also quickly dry a load in 70mins** Using a Heat Pump, it reduces your dryer’s energy use by up to 50%*** while providing gentle drying with low temperture.

* Wash: Based on using a Super Speed cycle with an 10lb DOE (cotton 50% + polyester 50%) load. Individual results may vary based on actual load contents.
** Dry: Based on using a Super Speed cycle with an 10lb DOE (cotton 50% + polyester 50%) load with a Residual Moisture Content (RMC) of 48% after a wash cycle. Individual results may vary based on actual load contents.
*** Based on internal testing when drying an 10lb DOE load. Energy consumption: Laundry Combo(Dry) = 0.85kWh per cycle vs. Conventional Vent Dryer (DV8900) = 3.40kWh, which is a reduction of over 50%. Individual results may vary based on actual load contents.

Intelligent laundry

AI Opti Wash & Dry™

Wash and dry clothes thoroughly and efficiently*. AI Opti Wash & Dry™ senses the weight of the laundry and uses the right amount of water and detergent. It also detects the fabric** and monitors the level of soiling. It then adjusts the drying process to suit the weight and fabric of your laundry.

* Based on AI-based algorithm and internal testing using the AI Opti & Wash™ cycle on an IEC 8lb load. A turbidity sensor operates for all weights, while fabric sensing operates for 8lbs and under. Actual results may vary depending on individual use.
** To prevent wear, wash like fabrics together. Based on AI-based algorithm.

Convenience

Automatic efficiency

Flex Auto Dispense System

Get great washing results with less effort*. A Flex Auto Dispense System dispenses the right amount of detergent and softener for each load. It gives you the flexibility to use various detergents and softeners and it holds enough for up to 25 loads, or up to 47 loads if you only use detergent** in the flex dispense.

* Actual results may vary depending on individual use.
** Expected number of loads: Detergent compartment can hold general detergent for up to 25 loads. Flex compartment can hold one of the following: softener for up to 34 loads, general detergent for up to 22 loads or specialty detergent for up to 29 loads.

Fit in many items

18kg Ultra Capacity

Wash or dry many laundry items at once – saving time and effort. It has an ultra capacity of 18kg, so you can fit lots of clothes into a single load, including big items like a king-sized comforter. It includes a large drum by making good use of space and improving the vibration control.

* Compared to the Samsung [WF53BB8900ATUS] model.

Simply intuitive

AI Home* (7" LCD Display)

Enjoy a simple wash and dry with a 7” wide LCD display touchscreen, which acts as an intuitive control center. It personalizes your washing and drying by suggesting cycles to suit your habits and periodic and seasonal needs** and shows timely information. And, after washing, it provides a report.

* Does not mean all services available on the AI Home are AI or generate information or outcome using AI. The services/features that use deep learning models are limited to [AI Smart Dial, AI Opti Wash & Dry, Voice enabled with Bixby]. The learning models may be updated time to time and may generate incomplete or incorrect information.
** Messages with cycle suggestions are displayed on the control panel or a smartphone with the SmartThings App.

Listens to you

Voice Enabled

Control the Laundry Combo really easily with your voice. Using Samsung Bixby*, you can simply say what you want to do and it does it. So you can turn it on/off, select cycle options, control settings and monitor its progress. And, if you cannot read the screen, it can provide spoken feedback.

* Bixby is Samsung’s brand of artificial intelligence (AI) / Internet of Things (IoT) voice assistant. Bixby service availability may vary depending on country. Bixby recognizes selected languages and certain accents/dialects. The user interface may change and differ by device. The availability of Bixby features and content providers may vary depending on the country/carrier/language/device model/OS version. A Samsung account log-in and data network connection (Wi-Fi or data network) are required.

Performance

Quick and gentle

Heat pump drying Technology

Dry clothes quickly, gently and efficiently at low temperatures. Heatpump Drying technology offers a revolutionary drying performance. It continually recycles the hot air used to dry your laundry by reheating and dehumidifying it. So it reduces the drying time by 50%* and energy use by 70%**.

* Based on internal testing of the cycle time when drying an IEC 6kg load. Results: BESPOKE AI ONE model with a heatpump = 120 minutes vs. WD21B6400KV/
** model with a condenser = 250 minutes, which is a reduction of 52%. Individual results may vary based on actual load contents.
*** Based on internal testing of the energy usage when drying an IEC 6kg load. Results: BESPOKE AI ONE model with a heatpump = 1.4kWh vs. WD21B6400KV/** model with a condenser = 4.7kWh, which is a reduction of 70%. Individual results may vary based on actual load contents.

Advanced Drying System™

Dry effectively

Dry clothes quickly and evenly, with less creases and wrinkles. The unique duct system has an improved air flow structure, which provides a high level of thermal efficiency. A large heat exchanger also improves the dehumidification process and its efficient fan module generates a high air volume.

*Applied Samsung patented duct system. Exclusive duct system among all-in-one heatpump washer-dryer models sold in the U.S. as of June 2024.
**Compared to Samsung WD21B6400KV/**

Gentle foam wash

AI Ecobubble™

Get laundry thoroughly clean and protect delicate items. Ecobubble™ creates a thick foam that penetrates fabric quickly and deeply*. A Speed Spray system rinses away dirt and detergent residue. It ensures thorough yet gentle cleaning, while removing soil more effeciently ** and saving energy***.

* Tested with Ecobubble™ vs. normal water-based detergent using the AHAM test.
** Based on the Performance Lab Test report by Springboard Engineering on EMPA strips, comparing a normal detergent solution and bubble technology without mechanical action. Individual results may vary.
*** Based on internal testing on 5.3cf Model (WD53DBA900HZA) With (Eco Cold) or without Bubble (Normal). Individual results may vary.

39% less microfiber*

Less Microfiber Cycle

By adjusting the motor’s revolution speed and washing intensiveness, the Less Microfiber cycle reduces the amount of microfiber released into drain water by up to 39%*.

* Based on testing by the Ocean Wise Plastics Lab using a 2kg load of 100% polyester hoodies, comparing the Synthetics cycle on a Samsung conventional model 27" washing machine with US design and the Less Microfiber cycle. Results may vary depending on the actual clothes and usage conditions.
** Less Microfiber cycle not available for WD18DB8995BZFA south African Model.

SmartThings

Smart laundry care and control

Wi-Fi embedded

Use your washer and dryer easily and effectively with the SmartThings App*. The Laundry Planner optimizes your daily schedule**.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. It stores user data, preferences and usage patterns to suggest the most useful options.
** The recommended washing cycle is only based on time and may not be appropriate for the type of fabrics or stain level of the articles being washed.

Optimized for the way you live your life

Clothing Care

Enjoy personalized and efficient laundry. Clothing Care* analyzes your usage** and other factors to make recommendations and customize cycles***. Using a detergent/softener’s bar code it sets the right amount****. It suggests cycles based on care labels. And you can buy laundry supplies*****.

* Available on Android and iOS devices. A Wi-Fi connection is required.
** Stores user data, preferences and usage patterns to suggest the most useful options.
*** The user will be solely responsible for any consequence(s) that may result, including but not limited to any damage or harm caused by incorrect information provided by the user.
**** This function is only available when using liquid detergents and softeners made by P&G, including the detergent brands Tide, Gain, Dreft, Ariel, 9 Elements, Cheer, Era, Ivory and Ivory Snow and the softener brands Downy, Tide, Gain and 9 Elements, but it may not recognize certain items.
***** To use Alexa Smart Reorder to buy supplies, you need to link SmartThings to Alexa and activate the Alexa Smart Reorder.

Smart household energy efficiency

Energy

Manage your energy usage SmartThings Energy* provides energy efficiency tips. It also monitors the energy consumption of appliances** in real-time and compares it to the previous month. And it alerts you if your monthly targets might be exceeded.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
** SmartThings Energy currently works with around 40 Samsung home appliances that are SmartThings enabled. These include washing machines, clothes dryers, dish washers, air conditioners, air purifiers, vacuum cleaners, ovens, hoods, cooktops, microwave, TVs (from June 2022) and energy meters.

Automated care and proactive maintenance

Home Care

Take care of your washer or dryer easily. SmartThings Home Care* notifies you when parts need replacing and helps troubleshoot problems. It also shows you how to update the software of services and devices**. And it provides useful tips on using your appliance, as well as a user manual.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
** Only available in the US.

Design

Easy to set up

Easy Installation

Install the Laundry Combo quickly and easily. It uses a standard 120V power outlet, so there is no need for a 240V supply like conventional clothes dryers. And you don’t need to install a dryer exhaust vent. Simply plug it in and connect it to your water supply and drain, then, you are ready to go!

Hygiene

Prevents damp odors

Auto Open Door

Avoid the frustration of having to wash clothes because they smell unpleasant if they are not taken out immediately. When a cycle ends, Auto Open Door automatically opens the door to let humid air escape. So your laundry won’t develop a musty odor from being damp and keep Combo fresh and clean.

Easily clean stains

Steam Wash

Use the power of steam to eliminate stains without pre-treatments. The powerful Steam Wash cycle improves the cleaning quality of your wash. It releases steam from the bottom of the drum, so every item is thoroughly saturated as it rises. This loosens ingrained dirt and ensures deep cleaning.

Easy maintenance

Auto Condenser Cleaning

Keep your heat condenser clean, so it continues working efficiently. The Auto Condenser Cleaning powerful water nozzle sprays the heat exchanger with water just before the drying cycle ends. It removes the lint and dirt that normally accumulates over time, which leads to less effective drying.

Wide Lint Filter

Effective filtration*

Trap lint to keep your clothes and drainage clean. The Dual Lint Filter’s large size and double-layered mesh filter mean that it captures lint, fluff and particles effectively*. So it helps prevent unsightly speckles on your clothes and your Laundry Combo or water pipes getting blocked.

*Compared to Samsung DVE53BB8900***

Hygienically clean

Product Care (Self Clean+ / Self Dry)

Keep the inside of the machine hygienically clean and fresh. Self Clean+ removes dirt and odor-causing bacteria in the drum by soaking, pulsating and spinning. And it notifies you when it needs cleaning*. And Self Dry uses hot air to dry any mositure inside the drum.

* Provides a notification after every 25 cycles.

Efficiency

Smart energy savings

SmartThings AI Energy mode

Monitor and reduce your energy use. AI Energy mode* lets you easily check the power consumption and estimates your electricity bill. For certain cycles**, it reduces energy use by over 19%*** with the same performance****, by reducing the use of a heater and increasing the cycle time.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
** Can be applied on Towels, AI Opti Wash & Dry™, Heavy Duty, Super Speed, Small Load cycle only when the selected washing temperature is 'hot'.
*** Based on internal testing with IEC 8lb load except for Small Load cycle (IEC 4lb load). Results may vary depending on the actual usage conditions.
**** It may reduce the washing performance on an AI Opti Wash & Dry™ cycle with light laundry to support fabric care.

Certified efficiency

ENERGY STAR® Certified (Most efficient)

The Laundry Combo washer and dryer is ENERGY STAR® certified (Most efficient). So it is proven to use less power, without sacrificing performance or functionality.

Durable & efficient motor

Digital Inverter Technology

Purchase with confidence any Samsung Washer model with a Digital Inverter Motor and receive a 10 year warranty** on the motor.

* As of 1 April 2026
**10-year warranty is limited to the Digital Inverter Motor of washers purchased on 1 April 2026 or later. A purchase receipt indicating the purchase date is required for a claim. Additional restrictions and limitations apply, see warranty for details.

How to measure

Specifications

  • Washing Capacity

    18.0 kg

  • Net Dimension (W x H x D)

    686 x 1110 x 875 mm

  • Net Weight

    147 kg

  • Drying Capacity (kg)

    11.0 kg

  • Washing Capacity

    18.0 kg

  • Drying Capacity (kg)

    11.0 kg

  • Body color

    DARK STEEL

  • Door

    Black Deco + Glass

  • Panel Display

    7" Touch LCD

  • AI Wash & Dry

    Yes

  • Air Wash

    Yes

  • Spin Speed

    800 rpm

  • Bubble Soak

    Yes

  • Bubble technology

    Yes

  • Motor

    DIT

  • VRT

    VRT+

  • Auto Dispense

    Yes

  • Interior Drum Light

    Yes

  • Language Setting

    Yes

  • Smart Things

    Yes

  • Smart Control

    Yes

  • Child Lock

    Yes

  • Delay End

    Yes

  • Door Lock

    Yes

  • Drum Clean+

    Yes

  • Drum type

    Swirl+

  • Steam

    Yes

  • Super Speed

    Yes

  • Auto Open Door

    Yes

  • Self Dry

    Yes

  • Voice Enabled

    Yes

  • AI Wash & Dry

    Yes

  • Air Bedding Care

    Yes

  • Baby Care

    Yes

  • Bedding

    Yes

  • Cool Air

    Yes

  • Cotton

    Yes

  • Delicates

    Yes

  • Denim

    Yes

  • Down Jacket Care

    Yes

  • E Cotton

    Yes

  • Less Microfiber

    Yes

  • Pet Care

    Yes

  • Product Care

    Yes

  • Rinse + Spin

    Yes

  • Sanitize

    Yes

  • Shirts

    Yes

  • Spin Only

    Yes

  • Super Speed

    Yes

  • Time Dry

    Yes

  • Towels

    Yes

  • Wool

    Yes

  • Option List

    Smart Control, Bubble Soak, Add Garments, DrumLight, Dose Per Wash, Dose Per Rinse, Delay End, Child Lock, Alarm Off, Dry prep.

  • Setting List

    AI Pattern, Language, Calibration, Wi-Fi(Wi-Fi On/Off), Adjust Display Brightness, Adjust Volume, Change on/off sound, Change task ending sound, BLUETOOTH(BLUETOOTH On/Off), System Reset

  • Net Dimension (W x H x D)

    686 x 1110 x 875 mm

  • Net Weight

    147 kg

  • Gross Dimension (W x H x D)

    746 x 1250 x 915 mm

  • Gross Weight

    152 kg

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

Reviews

Bespoke AI Laundry Combo AI Home 18kg + 11Kg

4.5

Recommended by 92% of customers.

Write a review
5 stars 76%
4 stars 14%
3 stars 3%
2 stars 1%
1 stars 6%
Features 5.0
Performance 5.0
Design 5.0
Value 3.0
AI review summary
  • Customers praise the all-in-one design eliminating manual clothes transfers and preventing forgotten loads from developing odors.
  • Most value smart app integration for real-time cycle notifications, remote monitoring, and AI-powered cycle adjustments based on load conditions.
  • Reviewers highlight the spacious 5.3 cubic foot capacity and ventless heat pump technology as ideal for small spaces and apartments.
  • Many appreciate automated detergent dispensing for precision, reduced waste, and lower utility bills compared to traditional dryers.
  • Some mention longer 2-3 hour wash-dry cycles and occasional drying inconsistencies, though most accept these as worthwhile trade-offs.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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709 Reviews

Danny
5 (9,999)

2026-03-26

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] This is an all-in-one washer dryer with a large capacity drum . it has a 110 gravity for electricity which is for electricity which is much easier to install then 220. all of the hose connections are easy to hook up to existing lines. This washer dryer combo has consistently done a fine job doing the washing and the drying with never one problem. This machine is very efficient, it hardly uses any soap or fabric softener or bleach only what is needed to do the job. The the ergonomics of this machine with the touchpad controls is a blessing to use. this Samsung bespoke model is one of the best all in All in One machines I have ever used.
Helpful?
Originally posted on Samsung US
MariaEmma
5 (9,999)

2024-04-16

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] As a family of 5, this combo washer and dryer is getting the job done! I love the AI and wifi connection to my phone so I can have full control over my laundry while being away from home. The detergent/softener cartridges save me so much time since I don't have to dispense them every wash, but only refill once a while. I appreciate the fact that I don't have to wait for my washer to be done, then transfer to the dryer. Everything is done with a single "start " button. Clothes came out fresh, clean and so soft. Energy efficient, no air vent needed, 110V which saves me so much money! This is a major upgrade and we are loving it at our house.
I recommended this product.
Helpful?
Kamakazii
5 (9,999)

2026-06-19

Cromwell, OK

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] This all-in-one unit is an absolute game-changer. The automation features take the guesswork out of laundry, automatically dispensing the right amount of detergent and setting the perfect cycle. Its capacity is massive, easily handling large family loads, yet its compactness is perfect for saving space in the laundry room. The machine runs with incredible energy efficiency, and the 7-inch interface is bright, intuitive, and very easy to navigate. Highly recommend! I have both ventless and vented. Ventless does take more time to wash and dry but the clothes smell SO MUCH BETTER. I use a small vacuum to clean it between loads and the filter.
I recommended this product.
Helpful?
Originally posted on Samsung US
BillyK
5 (9,999)

2024-07-02

North Central Mass

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] So far, so amazing. It works very well, our clothes have never looked so good; at least compared to the old machines. Really like the "one hole" concept of the all in one device. Not having to remember to load the dryer, etc. The build quality is excellent, this is a substantial device. The user interface is easy to navigate with a large amount of choices. The energy and water usage is incredible. It uses so little of both you wonder how your clothes come out so clean and dry. It does take some time to do a load with the full AI economy engaged. We expected that and it is not an issue for us. I would recommend the Samsung device without hesitation.
Helpful?
Originally posted on Samsung US
Rykin
5 (9,999)

2026-06-28

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I've had this machine for nearly three years and it's been one of the best purchases I've made l. We have a habit of doing our laundry overnight, so this machine worked well with our schedules. Some cycles, such as the heavy wash, can take quite a while, but again, it doesn't matter if you leave it overnight. The system is full of sensors to let you know if it what needs to be cleaned. As long as you keep up with cleaning the system, it should work well. Some of the maintenance might be more than what most people are used to, so be prepared for that, but the machine works so much better than my old system for both washing and cleaning.
Helpful?
Originally posted on Samsung US
BeLow
3 (9,999)

2026-05-19

Michigan

colour : Gray | capacity : 18 kg
3 (9,999)
[This review was collected as part of a promotion.] Overall this is a good product with different views from my family. I love the one step wash and dry function since it eliminates the rewash from someone forgetting to swap the clothes to the dryer. It seems pretty efficient and set up easy. Plug it in to the 110v outlet and hook up the water lines no venting needed. Easy to use and connects to the phone easy. It does require a lot of maintenance. The cleaning cycles have to be ran frequently and they take a while. The time it takes to wash and dry a load is also really long, which you’re also not able to wash a second load while one is drying so it makes one day laundry seem to take forever.
I recommended this product.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2026-05-21

Samsung

Hi BeLow, We’re glad to hear you had a positive overall experience with the All‑in‑One Ventless Combo, and we understand how much the maintenance and time spent using it matter to you. It’s often connected to load size, selected cycle settings, or airflow inside the unit. Keeping up with routine care, like running the recommended cleaning cycles and making sure filters or internal components are clear, also helps the unit run more efficiently. You can explore the guide below and select the fourth subtopic: https://www.samsung.com/us/support/troubleshoot/TSG10001001/ We’d like to connect with you to learn more about your unit and discuss available options. Feel free to reach out using any of the contact methods below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152522377 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Furqhan
5 (9,999)

2024-05-31

Seattle

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] The Samsung AI Bespoke Refrigerator is a game-changer in the world of kitchen appliances. Its customizable panel color allows you to tailor the fridge to your exact needs of your kitchen accents, ensuring maximum efficiency and convenience. With advanced AI technology, it learns anbout items in the refrigerator and suggests a recipe about the food items that are about to expire and keep your food fresh for longer. The sleek design and premium build quality make it a standout addition to any kitchen. Overall, the Samsung AI Bespoke Refrigerator is a perfect blend of innovation, functionality, and style, setting a new standard for modern refrigeration.
I recommended this product.
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Originally posted on Samsung US
Elox
1 (9,999)

2026-01-20

New York

colour : Gray | capacity : 18 kg
1 (9,999)
Great at washing everything. Worst thing is cleaning this SD card lint filter that does not stand on its own and can not be plced anywhere in a bespoke mannr. And then…The drain is hidden behind the cartridge of soaps and the hose barely reaches the end of the unhinged door. And then It is not at an incline where just any bottle can recieve the run off water. Ifs just nightmare and not worth the money to commit to this maintenance. Im so upset I came to this website lookin c accesories that would help the cleaning process. Not even writing this review is easy, look at the darn typos that generated idk what these letters are jumping.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2026-01-20

Samsung Care

Hi Elox, We understand you're disappointed with not having the best experience with your laundry combo. Let us help. Here is a link to the user manual; kindly go to pages 62-77 for a guide on how to maintain your laundry combo. User manual. https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151885345) to help our team pull up your information when you message us. Thank you. -Ricardo

JetFixxxer
5 (9,999)

2024-10-29

Plymouth, MA

colour : Gray | capacity : 18 kg
5 (9,999)
We were renovating our bathroom and needed a more space-saving washer-dryer. Initially, Samsung wasn’t my first choice, as I’d heard some negative stories about their appliances, and I didn’t even realize they made an all-in-one unit. I started by researching their competitors to see how well they performed, especially on drying. That’s when I discovered Samsung's model, which was actually ranked best for how dry the clothes come out. The only downside I’ve noticed is that some cycles take a while; for instance, my comforter cycle took five hours. Only time will tell regarding its longevity, but so far, it’s been a fantastic machine
I recommended this product.
Helpful?
Originally posted on Samsung US
Smik
5 (9,999)

2024-07-03

Alabama

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I have been using the unit for a couple of months. I am still getting used to it. I used to have a huge washer and dryer so I would do laundry about 3 x a week and save because I am doing fewer loads. This takes smaller loads (or else the time needed really goes up). I do need to figure out how to be able to stop in between the cycles so I can remove microfibers--just hasn't been such an issue that I have taken the time to look into it. And, the automatic detergent injection makes my clothes smell nice longer. I don't know how the engineers did it but the clothes are less wrinkled if I don't get to the right away--I love that.
I recommended this product.
Helpful?
Originally posted on Samsung US
Smik
5 (9,999)

2024-07-03

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I have been using the unit for a couple of months. I am still getting used to it. I used to have a huge washer and dryer so I would do laundry about 3 x a week and save because I am doing fewer loads. This takes smaller loads (or else the time needed really goes up). I do need to figure out how to be able to stop in between the cycles so I can remove microfibers--just hasn't been such an issue that I have taken the time to look into it. And, the automatic detergent injection makes my clothes smell nice longer. I don't know how the engineers did it but the clothes are less wrinkled if I don't get to the right away--I love that.
Helpful?
Originally posted on Samsung US
Alex
4 (9,999)

2026-07-07

Mount Vernon NY

colour : Gray | capacity : 18 kg
4 (9,999)
Washing machine overall was a great purchase. Our only complaint that is preventing us from rating it 5Stars is the software issues and long drying times. This washer/dryer combo is not for anyone who is not tech familiar. The interface is not very user friendly and can be confusing at times. The software updates and self cleaning take very long but if you schedule them during the overnight while sleeping you’ll barely notice. If you set it to wash and dry in one setting the AI usually over compensates resulting in a much longer wash/dry cycle. If you do a standard wash and a timed dry, we have found the loads do not take as long.
I recommended this product.
Helpful?
Originally posted on Samsung US
Ashh
5 (9,999)

2026-05-06

New York

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] The best product. Hands-down. I was skeptical about an all-in-one washer/dryer at first, but this machine completely exceeded expectations. It saves so much space, looks incredibly sleek, and the convenience of washing and drying in one cycle is a game changer for a busy household. Clothes come out clean, soft, and fully dry without having to switch loads. It’s surprisingly quiet, energy efficient, and the smart features make laundry feel effortless. The design is also stunning — it genuinely elevates the entire laundry room. For anyone debating the switch from a traditional washer/dryer setup, this was 100% worth it for us.
Helpful?
Originally posted on Samsung US
Sam66
5 (9,999)

2026-06-06

Delaware

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] The feature of all in one wash and dry was the main reason we bought this washer, and we are very satisfied The features are very nice...automatic detergent dispenser. Having the smart things feature is great for the time and when each cycle is complete. We got the pedestal and would highly recommend getting it because the washer sits very low and having it puts it right at the size for me and I am just over 5 feet tall . The drawer on the pedestal is very convenient to have for storage. Capacity is very nice can fit a large load however it takes twice as long to dry. Touch screen is very convenient and fairly easy to use.
I recommended this product.
Helpful?
Originally posted on Samsung US
Norman67NNj
5 (9,999)

2025-01-02

New Jersey

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] Love it Love it!!! After researching the All-in-One washer/dryers Samsung came up as one of the best options, it replaced my 20+yr old GE washer/dryer. The unit is space saving and sleek, lots of options which I love and extremely easy to use. The unit is super quite and is very stable during the hi-spin cycles. The energy/water/detergent savings alone will be great! I have used it now for alil over 2 months and not one issue. Love the convivence of putting my laundry in and not having to move it to the dryer...the clothes come out dry - not damp from what i heard on other models. Clothes never felt cleaner actually!!
I recommended this product.
Helpful?
Originally posted on Samsung US
maricreusa
5 (9,999)

2024-08-16

San Diego, CA

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I was skeptical to get an all-in-one combo, but oh how happy I am with this purchase. We picked the all-in-one to save space and to avoid re-doing gas connections. It is super convenient. On top of that, I love that I don't need to worry about forgetting to transfer clothes from washer to dryer. I get an app notification once everything is washed and dry. If you want to take a few pieces of clothing out of it before drying, you also get an app notification. Super convenient. I also love the soap and softener auto-dispenser, I was definitely over using those, now the machine takes only what is needed based on the load.
I recommended this product.
Helpful?
Originally posted on Samsung US
MisfitManor
5 (9,999)

2026-06-18

Strasburg, VA

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] We just installed this Bespoke All-in-One Combo in our home and it has completely transformed how we handle laundry. The "set it and forget it" aspect is incredible—being able to throw a load in and have it finish completely washed and dried without having to switch machines saves so much time and eliminates forgotten, damp clothes. The 5.3 cu. ft. capacity easily manages large family loads and bulky bedding. The ventless heat pump system is very energy efficient, and the AI features do a great job of guessing the perfect settings. It does take a little longer to dry than a traditional vented dryer, but the sheer convenience more than makes up for it. Highly recommend!
I recommended this product.
Helpful?
Originally posted on Samsung US
Jmccann
4 (9,999)

2024-09-18

colour : Gray | capacity : 18 kg
4 (9,999)
I bought this 6 months ago but didn’t get installed by my contractor till about a month ago. I love it but know that I am not using all of what it has to offer. I took a star off because when I was researching the 3 different washer/dryer combos, The other 2 had pedestals available. Since the Samsung was so new, they predicted that there would be one available probably in August. That hasn’t happened and I get the impression it is not in the near future if at all. This is not ok because the unit sits very low to the ground. If I had known there wasn’t going to be one, I would have gotten an LG. I feel I was mislead and that is very disappointing. I am stuck now, I fear.
Helpful?
Originally posted on Samsung US
Jespinoza81
4 (9,999)

2026-06-01

Honolulu, HI

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] The washer dryer combo is smooth quite and efficient. We opted for the ventless option and so far so good. It’s a real space saver in the garage. Only issue is the time it takes to do a load. So where we used to have a washer and dryer going at the same time now you have to wait 2plus hours for a song load to finish before starting the next one. Our bed comforter took over 4 hours of just dry time before we manually stoped it. Overall it’s been pretty good the features are nice it’s good to leave for the day and come back and the close are clean, which is really convenient. But the overall wash time has doubled.
I recommended this product.
Helpful?
Originally posted on Samsung US
Tristinprincess
5 (9,999)

2026-05-28

Lake Charles, LA

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] So far, this Samsung Bespoke AI washer/dryer combo is seriously impressive. The ventless all in one design is sleek, modern, and perfect for saving space without sacrificing style. The brushed dark finish gives it that luxury appliance look that instantly upgrades the laundry room. What really stands out is how smart and user friendly it feels. The AI features, large capacity, and all in one convenience make laundry way less of a headache. No moving clothes between machines, no clutter, just simple and efficient. Definitely feels like one of those “adult purchase unlocked” moments 😭. Excited to put it to work.
I recommended this product.
Helpful?
Originally posted on Samsung US
TinaMae
5 (9,999)

2026-03-27

Franklin NH

colour : Gray | capacity : 18 kg
5 (9,999)
Super Efficient, quiet, love the touch screen module. Is a great looking machine. The feature to fill up the soap and softener chambers and never have to manually add soap is so cool. It has so many features and different wash types. Do not be intimidated by the combined was/dry times. I like the super speed wash. Clothing is always dry before the actual cycle is complete. Buy it, you won’t regret it It is easy to download the app snd get connected from your phone. I didn’t buy the stand. It’s not necessary but to drain the machine and clean the filter on bottom you will be lying on your stomach without it. The unit holds alot of clothes. Great overall machine
I recommended this product.
Helpful?
Originally posted on Samsung US
Jenna
5 (9,999)

2024-08-12

Lenexa, KS

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] This all in one washer/dryer is absolutely fantastic. It truly is the best laundry machine I have ever had. My clothes come out so incredibly clean, and it is very simple to use. I appreciate all of the different settings, including an AI feature that will choose settings based on the material of the items you put in the wash. It automatically dispenses detergent and softener, so you don’t overuse. I have this connected to the SmartThings app on my phone along with my other Samsung products, and I love how when the laundry is done I get a ping on both my phone and tv! Overall great product, highly recommend.
I recommended this product.
Helpful?
Originally posted on Samsung US
Mo d
5 (9,999)

2026-07-03

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I've been very impressed with this all-in-one washer and dryer. It saves a lot of space, and not having to transfer clothes from the washer to the dryer is a huge convenience. The AI features are easy to use, and the display is clear and intuitive. The machine runs quietly, cleans clothes thoroughly, and dries them surprisingly well for a ventless system. I also like the variety of wash and dry cycles, making it easy to care for different types of fabrics. The large capacity is perfect for family-sized loads. Overall, this appliance has made laundry much easier and more efficient. I would definitely recommend it to anyone looking for a high-quality all-in-one washer and dryer.
Helpful?
Originally posted on Samsung US
Modcre8tor
5 (9,999)

2024-05-06

Palm Springs, CA

colour : Gray | capacity : 18 kg
5 (9,999)
I loved it so much, I bought two! There's nothing like getting through your chores by wiping out the laundry in a matter of hours and because it washes and dries, you do not need to swap laundry out into the dryer. You simply visit the laundry room and it's done. The app tells you on your phone whats going on with the machine and when the cycle is complete, so there's no guesswork. They. are quiet and the display is crisp and easy to comprehend. It's also nice not to have to fill the detergent and softener so often as it self-doses and with accuracy, about 45 loads until you have to refill the containers.
I recommended this product.
Helpful?
Originally posted on Samsung US
Farinaboys
5 (9,999)

2026-05-20

Illinois

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] We’ve been using the All-in-One Ventless Washer Dryer Combo in our household of 5, and honestly it has made life so much easier. With busy schedules and nonstop laundry, not having to remember to move wet clothes from the washer to the dryer has been a huge help. I also love not having to constantly refill liquids or keep up with extra steps. The smart phone connection is one of my favorite features — being able to track cycles and get updates right from my phone makes managing chores so much more convenient. Overall, it’s been a great time-saver and has really helped simplify laundry day in our home.
I recommended this product.
Helpful?
Originally posted on Samsung US
Samboy99
5 (9,999)

2026-06-11

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] Only had this for about a month but wow, i'm incredibly impressed! The time/effort saved with this machine is insane! I now never have to wash a load of clothes twice because i forget to move the wet clothes into the dryer quick enough and the notifications when the load is finished washing and drying is excellent. I'm honestly in love with this machine and go out of my way to look for dirty clothes to use it, not even kidding which is sad. The ONLY issue i have is the size of the machine but if you have a laundry big enough, get it. It's well worth the price and washes AND dries the clothes perfectly.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Response from Samsung:
2026-06-12

Samsung AU

Thank you for your fantastic review. We're delighted to hear how much time and effort your Bespoke AI Laundry Combo has saved you and that the washing, drying, and notification features have made such a positive difference to your daily routine. It's wonderful to know the appliance has exceeded your expectations, and we appreciate your honest feedback regarding its size. Thank you for choosing Samsung.

KWK808
4 (9,999)

2026-05-11

Hawaii

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] The all-in-one washer gave us the freedom to time our laundry routine to run when it’s most convenient or for us. Allowing us to start and finish at preset times without having to worrry about moving laundry from the washer to the dryer. The capacity is surprisingly big, but drying does take longer than a dedicated dryer. The mobile interface with the SmartThings app is easy and keeps us in control. We have had a couple of parts break down already which required service. But the service was quick and resolved the issue. The lint trap area could use a redesign. It’s hard to get lint that forms around the trap compartment. We had to buy a long handled brush so we can keep it clear.
I recommended this product.
Helpful?
Originally posted on Samsung US
Darrell K
1 (9,999)

2026-02-12

colour : Gray | capacity : 18 kg
1 (9,999)
Absolute worst. Will not meet any times specified. Constantly have to clean bottom filter. Condenser more than difficult to clean without specialized brushes or vacuum attachment. Fastest washing time on super speed was 1 hour 18 minutes wash only then a typical drying tim of 2 hours. Half of the time I have to add a cycle of 30 to 45 minutes timed dry to finish drying. Auto detergent works occasionally. Bedding is a 6 hour 30 minute cycle. Terrible product. Will replace as soon as possible and set this machine by the road for free, with sign stating works with aggrevation. Samsung should pay me back.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2026-02-12

Samsung Care

Hello there, We understand how frustrating it can be when a washer-dryer doesn’t finish cycles in the expected time, requires frequent filter cleaning, and still leaves loads damp. We’re here and willing to help. Please review the guidance below in the user manual to troubleshoot the issues you’re experiencing: For situations where the unit stops during operation: Refer to Stops (page 80) in the user manual. User Manual https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf For issues with the washer spinning poorly: Samsung washing machine spins poorly http://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need further assistance, please get in touch with us so our team can review your situation and provide support. You may reach us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152079540), so our team can pull up your information. Thank you! ^Joshua

Gina
1 (9,999)

2026-05-10

Davenport fl

colour : Gray | capacity : 18 kg
1 (9,999)
If you buy this get the extended warranty. I actually advise you to do that with any purchase especially with Samsung. I live outside of Orlando and when the machine started leaking they had no one available to repair it. They just sent me a check. At least I learned that I don’t care for front loading washers or being held hostage by an all in one. I would rather have separate systems even as a smaller family of three. Also the dryer vent is hard to clean and to run the cleaning function for both the washer and dryer settings takes 5+ hours. The only plus side is not having to move clothes over.
Helpful?
Originally posted on Samsung US
Candyland
5 (9,999)

2026-06-13

Putnam, CT

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I previously was going to laundry mat due to no hook ups. This made it possible for me to be able to do laundry in my home. There are so many features that you can do with this. We have samsung phones and one samsung tv and it is linked with them to let us know when to put dryer sheets in. You dont have to put dryer sheets in if you want to start a load when your out. Depending on the load size, it can take about 2 to 3 hours. It also depends on the settings that you have it on. I feel like it was worth the money spent. Also I have it set on normal dry and have had no issues with damp clothes.
I recommended this product.
Helpful?
Originally posted on Samsung US
Shar
1 (9,999)

2024-08-07

colour : Gray | capacity : 18 kg
1 (9,999)
We bought this in May and already having issues. The clothes are still saturated even when you put dry cycle to, “ more dry.” You can only wash small loads! It takes 5 plus hours to wash one load, making it difficult to get many loads done in a day. It was a terrible purchase. I would return it if I could!! Not worth the money! Now I’m stuck with the bill and having to go to the laundry mat on my days off because of the lengthy time it takes to do one small load! You can forget washing towels or covers! Just completely dissatisfied and anyone that ask, I tell them the same thing, DON’T BUY!
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-08-07

SEA Care

Hello Shar, We all know the frustration you experience with your machine. We are here to help you. Here is a link to help your machine that takes too long to finish a cycle. Click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial. Samsung washing machine won't spin or won't stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01000997/#check-your-washing-machine-load-size-and-the-cycle-you-are-using To get the best results out of our Samsung washer, there is a proper way to load clothes into the machine. The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147417569) to help our team pull up your information when you message us. Thank you. -Kimberly

Rom313
5 (9,999)

2024-08-12

Lincoln park mi

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] Best laundry purchase of my life, best and we use it every single day all day and so far not an issue and best part is everything about it from always having clothes washed and dried and you never had to worry about forgetting to dry or stay up late nights to put clothes to dry and you can literally put it anywhere you want without having to worry about venting or gas hook up or even 220v, I would never go back to traditional washer/dryer, plus this has many features that are not advertised, you can mirror your phone to it and watch anything even netflix and YouTube and much much much more
I recommended this product.
Helpful?
Originally posted on Samsung US
quel
5 (9,999)

2026-06-16

Florida

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] The samsung all in one washer and dryer is amazing. It finishes loads in a fair amount of time. It has an ultra capacity load size so you can put considerably more clothes in it than with your regular washer. It doesn't matter how big of a load you put in it, it calculates the weight of the load and begins washing once it has done that. The screen is easy to use and understand. Having the all in one gives us so much more space in our laundry room too because instead of your traditional washer and dryer which takes up the whole wall of the laundry room. It only takes up half the wall.
I recommended this product.
Helpful?
Originally posted on Samsung US
Miki
4 (9,999)

2026-05-23

San Diego, California

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] I’ve had my combo for about a year and a half so far so good especially because I have it outdoors, I do have it protected and on the pedestal so that helped but I guess my issue is more towards the SmartThings app. Sometimes it’ll disconnect or I thought I started the wash, but I guess the phone app didn’t communicate with the washer. Even though I put start now, I have to stare at it until I know it’s starting. But the AI caught on to my laundry and my clothes feel perfect. I do stop the dryer sometimes manually though. It’ll add more time than what I feel is more than enough dry.
Helpful?
Originally posted on Samsung US
Whateverkindofname
4 (9,999)

2025-10-26

colour : Gray | capacity : 18 kg
4 (9,999)
While I think this is a decent and first of it's kind, then this is great. I like that I don't have to exchange laundry. Design flaws? Absolutely. The drain filter is too low, and you have to wait a long time for the water to release. If you happen to leave it alone with a small bowl, then you may let it spill. I also tried to use the internal support troubleshoot, and it didn't help when I had a clogged drain filter. At least I did figure it out. I like that it's small for tighter, cramped places. I wish it would also start cycles using the Smart Use, though. I could never seem to get that figured out. Also, why have "Bubble Soak" in the system, when it can't be used? I really wish that was available!
Helpful?
Originally posted on Samsung US
ResqDogz
5 (9,999)

2025-07-04

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] Phenomenal performance (set it and forget it)! Easy access to all vital components that require servicing/cleaning... DOES require lengthy drying times, and could benefit from an ever-so-slightly longer drain hose behind the detergent reservoir, but thoes minor considerations are more than compensated by the fact that no venting is required, and the unit operates incredibly economically on a standard 120volt outlet! My cat sleeps on his gel-infused memory foam bed atop the unit, which lulls him to sleep with it's gentle undulations (safely out of reach from my inquisitive hounds)!
Helpful?
Originally posted on Samsung US
Coldcloud
4 (9,999)

2026-06-12

Kentucky

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] This washer dryer combo has been a game changer for our family. The capacity is just right for our family of four. Being able to get alerts about the status of the load on our phone and Samsung tv has been cool as well. We also like its AI wash mode.I also feel like the unit uses less water than our prior unit. Also love having an all in one unit, saved a ton of space in our laundry room. My only complaint is the lint trap channel in back (behind the actual lint trap) I had a large chunk of lint develop back there. Would love to see this fixed with an access port to clean better.
I recommended this product.
Helpful?
Originally posted on Samsung US
MizLisa
5 (9,999)

2024-10-21

Illinois

colour : Gray | capacity : 18 kg
5 (9,999)
I bought this about 3 weeks ago and it’s simplified my life!! I work at home virtually so it’s easy for me to throw in a load of clothes and they are washed and dried on my breaks! I have gone from doing laundry all day to a small load every day or every other day! NO MORE WEEKEND LAUNDRY DAYS!!! Totally frees up my weekend tired to a washer and dryer! No more forgetting about a load in the washer either and having to rewash!!! It’s all done in one shot. I don’t have any issues with times as I know some loads will take longer depending on the need of that load. I’ve heard negative things to that manner but it’s all in how you set it!! 🥰 PLUS I have extra space in my laundry room with the dryer gone now!!
I recommended this product.
Helpful?
Originally posted on Samsung US
Andy
5 (9,999)

2024-07-15

Saint cloud Florida

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I bought this a month ago and I'm so happy with this washer dryer combo. No need to transfer clothing and hurt your back. Also it uses a regular electric socket which is highly efficient. The machine senses the amount of clothing and decides on time of wash and drying and no worries it's all ready in about 2 hours plus. The detergent and softener can also be filled up on the bottom and you don't have to add any for a while. The dryer can be used separately as well and has many options as wrinkle free drying or presoak for stains. So many options. I did purchase a 5 year extended warranty just to be carefull as it's a heavy machine and hopefully with samsungs great reputation it will operate for many years.
I recommended this product.
Helpful?
Originally posted on Samsung US
deakonkuster
5 (9,999)

2024-04-16

Port Orchard

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] The Samsung Bespoke AI Laundry Combo is seriously impressive! The SmartThings App makes laundry a breeze with easy control and monitoring. Plus, its 5.3 cu. ft. capacity handles big loads like a champ. The AI features like Optiwash and Optimal Dry? Game-changers! They cut down cycle times and deliver spot-on results. But, let's talk installation. Maneuvering this bad boy, weighing over 300 lbs, was no joke. And don't get me started on finding the detergent panel - not the smoothest experience. Still, once it's up and running, this combo is a lifesaver. The space-saving design and automatic dispensing feature make laundry day way less of a chore. If you're looking to upgrade your laundry game, this is it!
I recommended this product.
Helpful?
Washinggirl
5 (9,999)

2026-05-27

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] This is a great washing machine you can do your own cycles, automate the desired times you want the washer to start finish and so much more, the fact that I can refill my laundry detergent/softener and don’t have to worry about adding it every time I was it’s so amazing and time saving. This model is ventless which means it doesn’t need a hose to vent the air during drying time which also makes it great since my machine is located in the hallway besides saving space it looks so great to have the combo of washing and drying without even having to move laundry from washer to dryer. Overall this device has great features that fits to every life style. The app also shows tips in how to properly use the device.
Helpful?
Originally posted on Samsung US
Kelly
5 (9,999)

2025-06-19

Forney Texas

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] We absolutely love our washer/dryer combo! It has been a huge space saver and lifesaver! The notifications from the app are great! We know when the washer is done and the dryer is complete. You can select so many different options. You definitely have to allow lots of time for the full cycle. If you have hang dry, you can do delicates only without drying. It’s great! Your clothes wash and dry without having to move the laundry to another machine! And the best part, you store your detergent and fabric softener and the washer/dryer dispenses it for you! That’s a huge timesaver!
I recommended this product.
Helpful?
Originally posted on Samsung US
Z777
5 (9,999)

2026-07-02

colour : Gray | capacity : 18 kg
5 (9,999)
It’s very big , I can put my very big blanket and a pillows. The cycles you can choose how you need and always you can change them . The drying is perfect really dry and is giving you 10 minutes between washing and drying that you can take out some of the clothes if you need to and you have time to add drying sheets. The clothes coming dry no moisture. And there is almost no vibration at all and is working really quiet. I just love this machine. I’m only using now the Tides program it washing with cold water only and all clothes are sooo clean and smell so nice . Thank you .
I recommended this product.
Helpful?
Originally posted on Samsung US
Penny
4 (9,999)

2026-03-26

Michigan

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] The best thing about this machine is that it washes and dries in one machine. I would always wash a load and forget to put it in the dryer. So problem solved. So far the only problem I’ve had is that when it’s in the drying cycle the clothes get tangled and come out wrinkled. I haven’t been able to find a way to have a heated dry cycle to get the wrinkles out, it only allows for an air dry cycle. That doesn’t get the wrinkles out. Other than that I am pretty happy with the machine. The drum has a huge capacity so comforters fit in easy. I like that it self cleans itself too.
I recommended this product.
Helpful?
Originally posted on Samsung US
3alero
4 (9,999)

2026-06-21

Michigan

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] I have had this machine for over a year now. It is the second one after the first machine malfunctioned from the very first load after delivery and no matter how many times they came to fix it it could not be repaired. However Samsung service was wonderful and gave me a brand new machine and this one has been great. The only thing I will say has been a slight negative is that I live in Michigan and my machine is in my mud room off my garage. In the winter months it takes a very long time for my clothes to dry due to the cold. Other than that it’s a great product. 4 stars.
I recommended this product.
Helpful?
Originally posted on Samsung US
glynnsea
5 (9,999)

2026-03-25

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] This is a great washer dryer. The pro's: Dried laundry comes out completely dry. Don't need to change the load from a washer to a drier. No need for a vent. We have this in our garage and since its a heat pump it air conditions the garage as a by product of running the drier. The machine can sense how to wash and dry the clothes and it works well. The only con, which isn't really a con is that you have to clean the lint trap between each load (which i always do with any dryer) or it will not work as efficiently. BTW, this is very efficient for power and water as well.
Helpful?
Originally posted on Samsung US
JRLegacies
4 (9,999)

2026-05-29

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] The product itself is amazing, I really enjoy the features on the machine and the AI mode which detects the load and how long to wash and dry the load. I like that it can run Spotify and even connect the product to the app on my phone. I like that it is all in one machine and doesn’t take up much space and yet gets everything done all-in-one. The only downside is that the bedding settings take longer than usual for bedding and sometimes will still come out a little wet but overall when washing clothes and using the quick wash settings, clothes come out perfect every time.
Helpful?
Originally posted on Samsung US
SDTXCO
5 (9,999)

2024-08-21

Colorado

colour : Gray | capacity : 18 kg
5 (9,999)
We bought ours a month ago and the first week was a learning curve, but we love it now! I’ve found for most things to use the AI Optiwash and dry setting works well. I love not having to transfer the clothes to dry and tend to put a load in at night and in the morning it’s good to go! I also love the ventless dryer and how much cleaner my laundry room is without all the lint. Only downside is I wish there was a pedestal for it- it has a large capacity which is great, just hard to get down and reach to the back. The BeSpoke universal stand does not work for this machine.
Helpful?
Originally posted on Samsung US
DTSS
5 (9,999)

2024-08-12

California

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] This is my first review ever. Pros and cons of the Bespoke AI laundry combo: Pros: 1. From wash to dry in one setup. 2. No need for airvent for dryer. Which means it can be placed anywhere in the house with water and drain. 3. Big auto dispenser for liquiddetergent. Need to fill may be once a month only. 4. Care cycles shows up when needed. No need to remember when to run vlean cycles. 5. Much less space compare to separate washer and dryer. 6. Very quiet operation even at high spinning spoed. I like it enough to buytwo, one for my main house and one for my ADU.
I recommended this product.
Helpful?
Originally posted on Samsung US
Gingersays
5 (9,999)

2024-07-10

Canton, OH

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] We have had our Samsung Bespoken Washer/Dryer combo for about two months now, and we absolutely love it! So easy to do laundry now. Throw it in, push a couple of buttons, and come back when the phone dings. What could be easier? Lint removal is a snap with a two inch soft painters brush, and the automatic washing of the internal lint route seems to be working fine. The load times ate quite reasonable, a normal load takes between two and two and a half hours. We gained much needed space and added a utility sink in that area. We love it and recommend to all our friends.
I recommended this product.
Helpful?
Originally posted on Samsung US
Dale
5 (9,999)

2024-05-20

Monticello IN 47960

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] My previous washer and dryer were both Samsung. They came with the house. I was in the market for a Heat Pump Dryer and was planning on replacing my washer also. I initial was going to get A Bespoke Washer and a Bespoke Heat pump Dryer. I received an email that Samsung was releasing a Bespoke AI Laundry Combo. I was very interested. I pre-ordered the Combo for $100 off. This product is amazing. Energy usage is beyond what I expected. My closthes come out cleaner and drier than they ever have, I couldn't be more pleased. I wish it had its own laundry pedestal though.
I recommended this product.
Helpful?
Originally posted on Samsung US
Atabay Kadiroglu
1 (9,999)

2024-08-15

New York, NY

colour : Gray | capacity : 18 kg
1 (9,999)
Delivered this week, removed the shipping bolts and leveled it on the ground but its making a rattling noise when spinning. Can someone help please?
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-08-16

SEA Care

Hi Atabay Kadiroglu, We recognize your feelings regarding your washer-dryer combo making noises. We would love to help you. We recommend reviewing the resources listed below, which include steps to help you with the rattling sound your unit is making. The Samsung washing machine is noisy. https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147447097) to help our team pull up your information when you message us. Thank you. -Kimberly

Susan
5 (9,999)

2026-05-27

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I’ve been really happy with my Bespoke all-in-one washer dryer combo so far. One of the biggest benefits has been how much time it saves me since I no longer have to move clothes from the washer to the dryer. I can start a load and come back later to everything completely finished, which has made laundry so much more convenient and less stressful. Performance has also been excellent. I’ve had no issues at all with washing or drying, and everything has come out clean and fresh every time. It’s been a great addition to my home and has made laundry feel much easier overall. I’ve only had it for a few months, so I’m hoping it continues to perform this well over time, but based on my experience so far, I’m very impressed.
I recommended this product.
Helpful?
Originally posted on Samsung US
shep3788
4 (9,999)

2026-06-27

Woodstock, IL

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] I’ve been incredibly impressed with the Samsung Bespoke AI All-in-One Ventless Washer/Dryer. The convenience of throwing in a load and coming back to clothes that are completely washed and dried—without ever moving them—is a game changer. It’s surprisingly quiet, cleans exceptionally well, and the heat pump drying system is gentle on clothes while being energy efficient. The large capacity easily handles family-sized loads, and the SmartThings integration makes it even more convenient. If you’re looking to save space and simplify laundry day, I highly recommend it.
I recommended this product.
Helpful?
Originally posted on Samsung US
dr3w
5 (9,999)

2024-12-06

Wyong, NSW 2259

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] The most technology advance washing machine and dryer I have owned, and supposedly the most efficient - I can see the energy and water consumption that I have been unable to know on any prior machines. Also being able to control from your mobile and see the energy and water consumption allows you to operate during periods when energy is cheaper. Very big drum that I am surprised at how much it can fit. Being a new machine, there was a strong plastic smell inside the drum; and a lingering smell and odour transferred to the clothes after the first wash and dry.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Chris M
4 (9,999)

2026-06-19

NC

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] AI features for load sensing and dry sensing work very well. Unfortunately extremely difficult to clean the heat exchanger. It no longer allows removal and you have to clean with a brush, which only a child’s hand can fit into the slot for really. Holds large loads and gets them clean quickly. Love having the extra room in my laundry area from this being all in one instead of two separate machines. The touch screen is nice not inherently necessary. If you’re already familiar with the Samsung Galaxy tab interface this will be an easy switch from analog controls.
Helpful?
Originally posted on Samsung US
Ldub
5 (9,999)

2024-09-30

Illinois

colour : Gray | capacity : 18 kg
5 (9,999)
I bought this about 6 months ago and I couldn't be happier. Not having to worry detergent and fabric softener every load or changing from washer to dryer is the best thing for me and my family all the kids have to do is load and hit start. And it fits everything. Sometimes the bigger loads or huge king blankets feel a bit damp but we don't use extra dry mode and after they are out of the machine and folded they aren't damp anymore. But the ventless feature is great as well can place whereever there is a waterline without worry about ventilation to the outside.
I recommended this product.
Helpful?
Originally posted on Samsung US
Joe K
5 (9,999)

2026-06-03

Los Angeles

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] The Samsung Bespoke AI All-in-One Ventless Combo is an impressive space-saving laundry solution that combines washing and drying in a single machine. Its ventless heat pump technology eliminates the need for external venting, making installation flexible and convenient. The AI-powered features intelligently adjust wash and dry settings for optimal fabric care, while the large 5.3 cu. ft. capacity easily handles family-sized loads. Users appreciate the convenience of completing laundry without transferring clothes between machines. Although some cycles can be longer than traditional washer-dryer setups, the energy efficiency, smart controls, quiet operation, and overall convenience make it an excellent choice for modern homes.
I recommended this product.
Helpful?
Originally posted on Samsung US
Bargainsams
5 (9,999)

2024-12-28

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] This combo is a life saver. When you have a small home with limited space its important to find the right appliance. Our laundry needed one appliance so we did our research and decided on this. Its a bit pricey buy very functional which justifies buying it. We wash our clothes and then switch on the drying cycle. A few hours and its all done. Its a large size so one wash a week is enough for us which lets us save on water and electricity. We have fallen in love with it due to its simplicity, and variety of washing and drying programs preprogrammed in the AI.
Helpful?
Originally posted on Samsung Australia
72degrees
4 (9,999)

2024-08-22

Austin, TX

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] I've been using the Bespoke AI Laundry Combo for a while now, and while it's a great product overall, it does take some getting used to. The unit's large size made finding a washer pan that would fit underneath challenging, which was a bit frustrating. Additionally, the drainage hose for the water filter is far too short, making it difficult to maintain properly. Initially, the lack of customization options was a downside, but the experience has definitely improved with recent updates. Once you get the hang of it, this washer/dryer combo is a solid choice
I recommended this product.
Helpful?
Originally posted on Samsung US
RippedOff
1 (9,999)

2025-08-19

Galveston, TX

colour : Gray | capacity : 18 kg
1 (9,999)
Samsung, I guess, believes 5½ hours for "rapid wash" mode is acceptable. Perhaps "rapid" is relative to geological time scales or the heat death of the universe. My favorite part is needing to dry almost every load twice! Nothing says "cutting-edge AI technology" like clothes that come out damp after a full dry cycle. The "AI" must stand for "Absolutely Inadequate" because it certainly hasn't learned how to actually dry fabric. But hey, at least it's "Bespoke" - which apparently means you can choose what color you'd like your disappointment to come in.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2025-08-20

Samsung Care

Greetings! It's clear that your expectations for performance and efficiency haven't been met, especially considering the advanced features and promises of the unit. Let us help by shedding some light on how heat pump technology works. If you're transitioning from a conventional washer and vented dryer setup, it's important to know that all-in-one units like the Samsung Bespoke AI Laundry Combo™ use a ventless heat pump drying system, which operates very differently from traditional dryers. Unlike vented dryers that blast hot air and exhaust it outside—often drying clothes quickly but inefficiently—heat pump technology recycles warm air in a closed loop. This method is much more energy-efficient and gentler on fabrics, but it also means drying takes more time. Because this is a combined washer and dryer unit, the wash and dry cycles run sequentially rather than simultaneously, which can also extend total cycle time. A full wash-and-dry cycle can take up to 5.5 hours, especially for larger or heavier loads like towels or bedding. While this may seem longer than you're used to, it reflects the trade-off for lower energy use, improved fabric care, and the convenience of not needing to transfer clothes between machines. The Super Speed cycle, which advertises the ability to complete both wash and dry in around 98 minutes, is based on a relatively lightweight 10 lb (4.5 kg) test load made up of a cotton/polyester mix. Heavier or bulkier items—like towels, bedding, or mixed loads—can take significantly longer, especially in an all-in-one unit using ventless heat pump drying, which prioritizes energy efficiency and fabric care over speed. For more guidance on cycle times and drying performance with the Bespoke AI Combo, please refer to the Samsung support link below: Samsung Bespoke AI Combo is not drying clothes https://www.samsung.com/us/support/troubleshoot/TSG10006774/#bespoke-ai-ventless-laundry-combo-is-not-drying-clothes Should you need more assistance with your Bespoke AI Combo, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150437870 to help our team pull up your information. Leo

DEKirk
4 (9,999)

2024-08-12

Schertz, TX

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] I needed to buy a new washer and dryer. I saw that all in one was the same price or less than buying them separate. I have a small laundry room and now there is room for our laundry basket and some other stuff. It is very heavy, so make sure you don't need to move it. It took a few weeks to get the settings down, but now the clothes are coming out perfect. The filter is a little bit of a hassle, but I had to clean the standalone unit, so no big deal. Maybe an option to just stick a tube in the laundry detergent. Overall, I would never go back, if anything, if I had more space, I would have bought two of them. If I was building my house, I would make sure this would go in most of the closets, no more hauling clothes anywhere!
I recommended this product.
Helpful?
Originally posted on Samsung US
Thepharmstead
5 (9,999)

2024-07-04

Ligonier, PA

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] We bought this during memorial day sale and have not been disappointed. We needed a ventless system because our current dryer vent would constantly get wet and was going to cost a small fortune to move the vent. This combo doesn't need vented, is used with a standard 110V outlet which saves money and because it's an all in one you don't even have to move from the washer to the dryer! We're a family of 5 and live on a small farm so we do 1 to 2 loads a day and we cloth diaper our infant. This thing handles it all just fine and a single load from start to finish averages 2.5 hours which is excellent. We have all Samsung appliances and they all link together from the app which is convenient too. This was our best appliance purchase.
Helpful?
Originally posted on Samsung US
GetTheLG
1 (9,999)

2024-10-20

Cincinnati, Ohio

colour : Gray | capacity : 18 kg
1 (9,999)
We received this unit yesterday. The installation people ran one cycle to make sure it wasn't leaking. We then ran the calibration and one load of laundry, everything seemed fine. Today, the unit will not power on. We have checked the breaker and done all of the troubleshooting, it will not turn on. Of course the first appointment for repair to come out is not until October 25 and Samsung already hauled away our old units, so we have no way to do laundry this week. We went back and forth on this unit based on the mixed reviews and regret it immediately.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-10-22

SEA Care

Hello there, We understand the importance of a working appliance at home. Let us get this back on track. Below is a link to help you diagnose if your washing machine won't turn on. Please click on the embedded word. Samsung washing machine power issues https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-turns-off-by-itself If your dryer won't turn on, here is a guide to help you. Please click on the embedded words and choose the "Did this resolve your issue?" option to access the complete diagnostic. Samsung dryer loses power or won't turn on https://www.samsung.com/us/support/troubleshoot/TSG10000730/ Should you need more assistance with the update of your repair visit, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147619051) to help our team pull up your information. Have a great day. ^Camille

Jordan
1 (9,999)

2025-06-20

colour : Gray | capacity : 18 kg
1 (9,999)
This is literally the WORST machine on the market. It advertises “large capacity”, “good for pet hair”… ALL LIES. I bought this while I was pregnant thinking it would make my life easier and it’s done nothing but add stress to my life. Worst money I’ve ever spent. The compressor has gone bad twice in less than a year, it won’t dry a normal size load, everything you wash smells like mildew.. and on top of that Samsung customer service is HORRIBLE. If I could give this machine negative stars, I would. I will never buy another Samsung product in my life.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2025-06-23

Samsung Care

Hello Jordan, We understand the disappointment about the unit's overall performance. Let us assist. Below is a troubleshooting link to help when the clothes are not dry. Clothes are not dry after the Samsung ventless dryer cycle: https://www.samsung.com/us/support/troubleshoot/TSG10002107/ Here's a link detailing what to do when the washer has odor and visible molds. We also suggest checking the attached hyperlink about cleaning the washer. The washing machine has a mildew smell or visible mold: https://www.samsung.com/us/support/troubleshooting/TSG01110749/ You may also refer to page 82 of the user manual for other suggested actions when the items are not dried and have an odor. https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf Should you need further assistance with the compressor, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149696656) to help our team pull up your information when you message us. Thank you. -Angelica

Luie
1 (9,999)

2025-01-06

Livingston, Texas

colour : Gray | capacity : 18 kg
1 (9,999)
This combo is a frustrating mess and a complete waste of time, money and electricity. The minimum wash time is 5 hours on the quickest cycle, but then you have to add at least 40 more minutes of drying time because it takes at least 2 drying cycles to get your clothes dry. It takes 11 hours, not a typo, it takes 11 hours to wash and partially dry one small load of blankets (2 small throws). It takes 5 hours to do a quick wash and partially dry a small load and 7.5 hours to wash and partially dry on normal... I say partially dry because the dry cycle fails to dry in one cycle no matter how small the load is. This is a great concept, but it's hard to imagine worse execution of a great idea, Giving this product a 1 star is very generous
Helpful?
Originally posted on Samsung US
Response from Samsung:
2025-01-09

SEA Care

We recognize the importance of ensuring your appliances deliver optimal results to have clean clothes, Luie. Let's gather the information you need to have the best experience with the washer-dryer combo. The recommended load weight is less than 10lb for best results using the Super Speed cycle. For Small loads, the weight should be less than 2lb. For reference, check the link below for the recommended load size and materials for the best drying time result. You can also check the link for running a wash and dry cycle. Run a Wash and Dry cycle in your Bespoke AI Laundry Combo unit: https://www.samsung.com/us/support/answer/ANS10000976/ Clothes are not dry after Samsung ventless dryer cycle: https://www.samsung.com/us/support/troubleshoot/TSG10002107/ Should you need further assistance with the washer and dryer combo, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148118220) to help our team pull up your information when you message us. Have a great day, -Ernest-

Country Roads
4 (9,999)

2025-01-17

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] We have now used the AI Laundry Combo™ All-in-One Washer/Dryer for over a month and like it so far. One thing that is a definite change from your traditional washer/dryer setup is the time you need to allow to wash and dry you load (as opposed to being able to wash a second load of clothes while your first load is drying). The AI unit does have a lot of features that are nice like being able to load your detergent and softener in multi-load quantity, text notification of completion of cycle or any errors and it is very quiet when washing or drying.
Helpful?
Originally posted on Samsung US
MrsPerez
5 (9,999)

2024-08-12

Queens, NY

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] So I have had my Bespoke AI laundry Combo for over a month now. And I have to say how much I love this thing. It's quiet and makes living in a new york apartment life so much easier! Was easy for my husband to Intall and fit perfectly inside the closet! All the settings available and if your unsure being able to hit AI setting makes my life with kids that much easier. No more hours at the laundry mat. I just set it and forget it, and having it hooked up to my phone and being able to control it is everything I need and more. Well worth every penny!
I recommended this product.
Helpful?
Originally posted on Samsung US
Yaro
5 (9,999)

2026-07-02

Cleveland OH

colour : Gray | capacity : 18 kg
5 (9,999)
I needed a new machine and did not want to install a 220v outlet for the dryer. After a bit of research I found this ventless all in one ad saw every review on youtube about it. And let me say that this machine was life changing. No longer I needed to do laundry but the all in one did it for me. Put dirty clothes in, take dry and clean clothes out. No more adding detergent, figuring out what settings to use, waiting or forgetting to move clothes to dryer. And the app makes it even better. If you need absolutely the fastest speed get the vented version of this, otherwise the ventless has been such a breeze and in the almost 2 years I had it zero issues and clothes are always clean. Highly recommend anyone that meeds a new set to get this.
I recommended this product.
Helpful?
Originally posted on Samsung US
Bd83
1 (9,999)

2025-04-17

colour : Gray | capacity : 18 kg
1 (9,999)
Have had the unit 1 day. Paid for delivery and install. Installers unprofessional and didn’t even remove shipping bolts - fundamental part of installation. And unit is huge and heavy - to pull out and remove was extremely difficult. Then, significant rattling sound and noises from the unit when spinning. Go through to Samsung to get it resolved (after 24 hrs) - need to wait a week for repairer to “assess” despite Samsung being able to ship a new product within 2 days. I should have listened to the reviews that were red flags. AVOID AT ALL COSTS.
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Originally posted on Samsung Australia
AR2024
5 (9,999)

2024-08-12

Bastrop, TX

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I purchased the Bespoke AI laundry Combo All-in-One a few months ago and I love it. I absolutely recommend it to anyone who is frequently laundering items - I didn’t think it’d make much difference in terms of timing but it does! I am rolling through so much more laundry than before, it’s such a game changer! I love that I can monitor everything on my phone, schedule cycles, manage cycles, manipulate settings, etc. Also a huge fan of the detergent and softener hold tanks so I don’t have to worry about adding anything every cycle. Not having to change over clothes from the washer to the dryer is seriously wonderful. We will always be all-in-one customers now! So convenient, way efficient, and all-around a great investment. 5 star recommend!
I recommended this product.
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Originally posted on Samsung US
Shelby
4 (9,999)

2026-07-11

Jacksonville, AL

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] We enjoy ours. The machine is easy to use, and the regular maintenance alerts are great. It’s fairly quiet in our home and does a good job. If you have long haired folks in your family be sure to keep a regular eye on the emergency relief drain and keep it cleaned out before it turns into a tangled mess. If it won’t drain, it won’t work. There are several cycles to choose from and we can get a standard size laundry basket and a half in a full capacity load. Doesn’t vibrate like the old models. Our utility bill stayed about the same.
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Originally posted on Samsung US
Young
5 (9,999)

2024-08-16

Duluth, Georgia

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] At first, I was not sure about the fact that it automatically knows the amount of detergent & softener, and that it is wrinkle-free. However, I was so surprised after using it once. Not only does it minimize detergent, it also says that it uses only 0.8 kW of electricity at just one time cycle eventhough small amount. Moreover, clothes come out completely and nicely without wrinkle. Since then, I have tried to introduce this Samsung product to co-workers and my daughter. I am so happy that I bought such a great product. Thank you, Samsung!!!
I recommended this product.
Helpful?
Originally posted on Samsung US
Mike
5 (9,999)

2024-07-02

Cameron Park, CA

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] The Samsung AI Laundry Combo is amazing. It works perfectly. The ventless drying technology is much better than the one I had from another company. It dries perfectly. The lint filters are great too, preventing me from having to clean the drain filter every weekend like I used to have to do on the other brand I had. It’s stylish, nice looking, and it works perfectly every time. I almost gave up on the all in one combo units, but Samsung has done it right, and I am very happy with this one. I highly recommend buying this washer dryer combo!
I recommended this product.
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Originally posted on Samsung US
Muzammil
5 (9,999)

2026-06-13

New York

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I've had the Samsung AI all-in-one ventless combo for a while now, and it has completely revolutionized how I do laundry. The biggest perk is the pure convenience: I can throw in a dirty load before work or before going to bed, and come back to clothes that are washed, dried, and ready to fold. No more forgetting wet clothes in the washer! ​The 5.3 cu. ft. drum is massive and easily handles big loads, including king-sized bedding. I also love the auto-dispense feature for the detergent—it's just one less thing to think about. Since it's ventless and runs on a standard 120V outlet, it was incredibly easy to set up. It runs exceptionally quiet, and the heat pump drying is gentle on fabrics. It is worth every penny for the time and hassle it saves.
Helpful?
Originally posted on Samsung US
Dieself250
5 (9,999)

2026-05-31

Central Valley NY

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] Having 4 kids, I was afraid the wash and dry time would be an issue. It’s not. I love that we no longer have to swap from machines, makes it so much easier for my kids. Being ventless makes life easier, no more vent to clean. The interface is a little complex for my younger kids, but with smart home I can set the cycle and they just press start, so that works out. The discharge strainer catches a lot. Having dogs that shed and two cats, I’m cleaning the strainer every two weeks. Overall, I am very happy with the purchase of this machine.
Helpful?
Originally posted on Samsung US
AnthonySel
5 (9,999)

2026-05-29

Brooklyn, NY

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] This purchase was a great move. I now have a smart AI unit that works great. I toss in my clothes and get a message on my phone when everything is done. I have it integrated with Smartthings and I am aware of the entire process. I love that I can load the detergent and softener in-the tank and not have to worry. I also like the fact it will remind me to clean the lint filter before the next wash. The menu and interface are great and can also be loaded from my phone. It’s also nice to get the whole job done half the space of my old setup.
I recommended this product.
Helpful?
Originally posted on Samsung US
Darsi
5 (9,999)

2026-06-13

Beaverton OR

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I am very happy with the Samsung Bespoke AI All-in-One Ventless Washer Dryer. The biggest benefit is the convenience of washing and drying in one machine without having to move clothes between units. The automation features are very useful, and the AI settings make the process simple and efficient. The capacity is great for regular household laundry, and the compact ventless design saves space while still handling full loads well. The interface is clean and easy to use, and the overall performance has been smooth. Clothes come out clean and properly dried, and the machine feels modern, quiet, and well-built. Overall, this is a great choice if you want a premium, space-saving washer and dryer combo with smart features and strong everyday performance.
Helpful?
Originally posted on Samsung US
Fatimasreview
4 (9,999)

2024-12-31

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] Ive never owned a dryer but we needed a new washing machine as the clutch on our old one broke. Since we were replacing it, we decided to go all out and buy top of the range. This was our first choice. It is large and roomy and can fit a ton of clothes. My mother in law brings her large blankets and this washes it fine. The dryer is a life saver in the wet weather. We also noticed that it operates with low sound. It has a solid build and quality. It is advertised with a good water and electricity ratings and it appears to check out.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Just me
1 (9,999)

2025-06-04

colour : Gray | capacity : 18 kg
1 (9,999)
This is the worst washer and dryer I have ever owned. You have to manually drain water from it once a month and they do not make it easy. I have to lay on the floor with a bowl small enough for the short tube to fit into. The machine will not run if you don’t do this. Another horror is something that has always been simple. Emptying the lint trap. It’s a jigsaw puzzle to put back together and is extremely frustrating. Clothing comes out wrinkled and for some reason pants more so than anything else. I really hate this machine!!!
Helpful?
Originally posted on Samsung US
Response from Samsung:
2025-06-04

Samsung Care

Hello, We understand that your overall experience with the unit can be disappointing. Let us help. Below is a link containing the details about cleaning the lint filter. You may watch the video from the start until 1:12. Cleaning the Lint Filter & Heat Exchanger: https://www.youtube.com/watch?v=xYZn1lmnJLU This AI Laundry Combo has a Wrinkle Prevent option that reduces wrinkles by rotating the drum intermittently after completing the dry cycle. Wrinkle Prevent provides approximately 180 minutes. The load is dry and can be removed at any time during the Wrinkle Prevent cycle. We have also provided the user manual for your model. See page 79 for the suggested actions when the laundry combo does not drain and page 81 when items are still wrinkled after using the Wrinkle Prevent (Wrinkle Away, Wrinkle Release) option. https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149444011) to help our team pull up your information when you message us. Thank you. -Angelica

Glo B
5 (9,999)

2025-01-17

New Haven CT

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I purchased this washer dryer combo in December. I absolutely love everything about this product. It holds enough detergent for many loads of clothes! No need to add it each time you wash. I also love love love the fact that it this combo doesn't require time changing over clothes to dry. You literally choose the cycle and place the clothes inside, it does everything! I also love the automatic door open at the end of the cycle. This Washer/dryer combo is the best purchase I've made on appliance selection! I highly recommend!
I recommended this product.
Helpful?
Originally posted on Samsung US
Chinomimo
4 (9,999)

2025-01-01

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] Im writing this review because im honestly happy with the performance of this big boy. When you see it, its a monster and you think it will use so much electricity and water, but to my suprise none of this is real. It has decent energy and water ratings plus with 18.5kg, you only have to wash once a week rather then every few days if you have a big family so its saving you time too to do other things. Its also not very noisy at all, you can hear it but its not annoying. Beware that its a bit pricey hence my 4 star rating.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Ashh
4 (9,999)

2026-06-22

Baton Rouge Louisiana

colour : Gray | capacity : 18 kg
4 (9,999)
I absolutely love this machine. I love the fact that I can put a load in and go to sleep and wake up with clean clothes. I love the compactness, and the space it saves in my laundry room. The screen is very easy to use. I just wish that I had gone with the vented version, I really have no need for the ventless that I have. I've also found it very hard to get a replacement lint filter/ trap. It's very hard to clean the heat exchanger as you cannot remove it. Other than that it is very efficient with my family's laundry.
Helpful?
Originally posted on Samsung US
Jangie
5 (9,999)

2026-05-09

Colorado Springs, CO

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I have been using our 2-1 Samsung Bespoke washer dryer for about two years now and it has been a seriously impressive machine. After pretty heavy use, we’ve had 0 issues with it so far. The water and electricity efficiency is beyond anything I’m used to with washers and dryers. I was concerned that it wouldn’t be large enough for us, but the capacity is surprisingly large! The touch screen interface is super easy to navigate and the ability to connect it to the smart things app has made scheduling laundry super easy!
I recommended this product.
Helpful?
Originally posted on Samsung US
Ccc4595
5 (9,999)

2025-01-17

Pittsburgh, PA

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] We received our replacement this week January 15th, 2025. We were able to continue using The Bespoke AI Laundry Combo while we received our replacement. Filling the cartridge makes doing laundry easy. Cleaning the lint after each wash is a little tedious, nonetheless a with Swifter Duster that has replacement pads makes it easy to clean. Keeping up with maintenance while using this unit will surely make this amazing laundry combo last for years to come. Updates will be posted after a year of use. January 15, 2026.
I recommended this product.
Helpful?
Originally posted on Samsung US
Sib13Flan
5 (9,999)

2024-08-13

Connecticut

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] We purchased this washer/dryer combo for our new house about a month ago. We really liked the ventless dryer and figured after reading all the reviews we would try it. I love this machine; it cleans our clothes well and uses much less energy than a conventional machine. It is super quiet and is really easy to use. There are so many wash cycle options that you are bound to find one that works for whatever you are washing. I would 100% recommend this machine to anyone who is looking for a laundry room update!
I recommended this product.
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Originally posted on Samsung US
OriginalGiffin
4 (9,999)

2025-06-18

Daytona Beach, Florida

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] Positives: * It does what it needs to do on a 110 20amp circuit and all in one unit. * You get notifications when it completes one part of the cycle. * Clean filter, low detergent and clean cycle notifications are nice Negatives: * Doesn't always dry everything all the way * Can't control from smart things to start remotely * no option for newer items (laundry sheets, washing or pods), only liquids * no dryer sheet option (we are in 2025, so this should have some automation from a top technology company)
I recommended this product.
Helpful?
Originally posted on Samsung US
Thebesthomes
5 (9,999)

2026-07-04

colour : Gray | capacity : 18 kg
5 (9,999)
⭐⭐⭐⭐⭐ I’ve been really impressed with the Samsung ventless all-in-one washer and dryer. It’s a huge space saver and perfect for anyone who doesn’t have room for separate machines. I love that I can put my clothes in once and they come out clean and dry without having to transfer them between cycles. The ventless drying works well, and my clothes come out soft with minimal wrinkles. It’s also surprisingly quiet, energy-efficient, and has plenty of wash settings for different fabrics. The smart features make it easy to monitor and control cycles from my phone, which is super convenient. Overall, it’s a great investment for apartments, condos, or anyone looking for a sleek, modern laundry solution. It has made laundry so much easier and more convenient for me. Highly recommend!
I recommended this product.
Helpful?
Originally posted on Samsung US
ststeven73
5 (9,999)

2024-04-05

SAUGUS

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] My wife and I were planning on buying a stackable washer and dryer at some point in the future and installing it in our first-floor bathroom. We opted to get the Bespoke combo unit and it was super easy to install in that spot. The way you can go from wash to dry without transferring loads is a great convenience for us. Set it and go! It offers a very large capacity of 5.3 c.f. I had never heard of Ventless dryers before, but was familiar with heat pump technology, so I was all in on that idea. The energy rating on this machine is great. You only need a 120-volt outlet and it is Energy Star rated. The smart app from Samsung is easy to use and intuitive. A side benefit is that it looks modern, clean and is a space saver as well. 20 year Warranty on the Inverter motor is a bonus.
I recommended this product.
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West Linn neighbor
5 (9,999)

2026-05-20

Portland, OR

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] This was a fantastic purchase! We got it for the ventless feature and it works great. The automatic change from wash to dry makes sure that my teenager doesn’t leave wet clothes in the washer. The machine comes with plenty of cycle options and is very easy to use. We would definitely buy another, if we had the space. We like the “smart” features of this washer/dryer. It keeps us informed of when loads are completed without having to check or listen for the chime. Overall, I’m very happy with my purchase.
I recommended this product.
Helpful?
Originally posted on Samsung US
TH2024
5 (9,999)

2024-12-05

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] Recently purchased and I love it. Easy to install and the display/washer settings are user friendly. There were plenty of niche wash settings for different loads, double that of my previous machine, with transparent wash times displayed for each setting. Machine operation itself was smooth and quiet. I was also impressed that this unit has the same dimensions for my previous 9kg machine. My only issue was the Smart things app and initial sync with the new machine, but once through that I was fine.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Apetrosky
4 (9,999)

2024-09-16

Morristown, TN

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] Not having to figure out what setting to use, or remember to change over to the dryer has been the best thing ever! There are a few downsides though. They changed the UI almost a week after getting it, and an update they did made it so that no matter what setting I pick (voice, sound, off) it always talks to me, which is really annoying. You also can’t truly customise the cycles. I can’t tell it to not ever use fabric softener on my underwear or towels, I have to turn it off every cycle that I don’t want it. If it was actually smart it should be automatically off for towels, sportswear, and underwear, since everybody knows that it affects the materials ability to wick away moisture. Other than that I love the machine. It’s quite, does the job right, and no more need for a dryer vent
I recommended this product.
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Originally posted on Samsung US
TxBH
4 (9,999)

2025-12-19

colour : Gray | capacity : 18 kg
4 (9,999)
[This review was collected as part of a promotion.] I've had the Bespoke All-in-one washer/dryer for about a year now, and it's a solid machine with a few quirks. First, get used to a bit longer wash/dry times than you may be used to. Even the "super speed" cycle takes a couple of hours. Also, clothes may seem slightly damp when you first remove them, but they will quickly dissipate any remaining moisture. Try to keep your loads on the smaller side to minimize this. You will also need to keep the lint collector clean, which is multi-piece unit that you have to take apart and use a small vacuum on. Last thing: be careful with using dryer sheets, they can make their way into the drain system and clog it. All that said, the machine has a sleek design, it gets clothes nicely clean, it saves space, and doesn't use a huge amount of energy.
I recommended this product.
Helpful?
Originally posted on Samsung US
Ceekay
5 (9,999)

2025-04-17

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] Used a similar machine at a hotel whilst overseas and it was life-changing. So decided to get one for our home. No more waiting for the laundry to finish and no more waiting for it to dry on the line. Better yet, no more pouring detergent into measuring cups and leaking on fingers! Definitely going to do more washing because of this machine. It is expensive compared to getter a washer and dryer separately but hey, if I'm going to use it often, it's worth the convenience and time saved across the years.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Anonymous
5 (9,999)

2026-05-29

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] We used to have a samsung washer and a Siemens heat pump dryer. At the time, it seemed fine, but it was only after we got the Samsung combo washer and dryer did we see how much friction was involved with previous process of washing our clothes. Now we put in dirty clothes, walk away and 2.5 hrs later we have clean, fresh clothes. My wife has said its the best appliance in the house. What a game changer. We are eagerly awaiting Samsung's robot which will fold the clothes and put it into our drawers.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Response from Samsung:
2026-06-12

Samsung AU

Hi, thank you for sharing your experience. We're delighted to hear that your Bespoke AI Laundry Combo has been such a game changer for your household. It's wonderful to know that the convenience of washing and drying in a single cycle has simplified your laundry routine and saved valuable time. We'll also pass along your enthusiasm for future innovations—we're always looking at ways to make everyday tasks easier. Thank you for choosing Samsung and for sharing your feedback.

Real estate
5 (9,999)

2025-01-24

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I honestly cannot fault this washing machine after having used it since december. I have alwaya been fussy about the linen and the laundry so needed something that can do both washing and drying. It does different sized loads and washes them with the right amount of care. I truely appreciate all the effort samsung puts in manufacturing the products. The technology like touch screen, heat pump, auto dosing dazzles me and the fact that you can see the washing machine in your smart home is amazing.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Ashley S
5 (9,999)

2026-06-17

Southaven, MS

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] We own two of these appliances, and we absolutely adore them! This is one of my favorite appliances, and I highly recommend them to everyone. It makes doing laundry a breeze because we no longer have to monitor it and risk forgetting to put clothes in the dryer. I appreciate its smart and tech-forward features. We even ended up redoing our entire laundry room to accommodate this appliance, as it’s sleek and futuristic. While some loads may take longer than others, it’s set it and forget it.
I recommended this product.
Helpful?
Originally posted on Samsung US
Edwin
5 (9,999)

2026-06-09

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I have a family of four. For the moment I only have one machine and hopefully in the future plan to buy another one. Both me and my wife have very busy jobs, it takes a lot of our time. With two boys including ourselves laundry can get in the way.This machine with its washing and drying COMBO alone helps a ton. but if you consider the fact that it dispenses detergent without you needing to be there, notifies you when it's done washing and drying is a plus. So many features like setting a timer to start the machine. So that you can be present when it finishes. The drum is huge and holds a ton of clothes and comes out, clean, even when filled to capacity. The interface is easy to use nothing complicated it's straight to the point. Can be plugged into a conventional Outlet and be ventless to boot.
Helpful?
Originally posted on Samsung US
Yourbestfriend
5 (9,999)

2026-07-01

colour : Gray | capacity : 18 kg
5 (9,999)
I love washer dryer combo. The AI features are great. I also love how long you get before you have to add laundry detergent and softener. I was lucky enough to be able to get stove, refrigerator and washer dryer combo. I love them all. I will share this i recently moved to a 2nd floor apartment, even with the awesome dolly my husband has, we had to pay a teenager we found to help them get it up the steps. So keep that in mind if you will be moving yourself then you'll need at least 3 guys.
Helpful?
Originally posted on Samsung US
Magickbear
5 (9,999)

2024-07-22

Fayetteville, NC

colour : Gray | capacity : 18 kg
5 (9,999)
[This review was collected as part of a promotion.] I absolutely love my Samsung Bespoke Laundry Combo!!! I was hesitant to purchase the combo after reading reviews of loads that were taking 5 or 6 hours, but my husband convinced me to get it anyway. I must say that the longest load time I have had since getting the combo three weeks ago was about 4 1/2 hours but it was a large load of blankets. The average time for washing and drying for me has been about 2 to 3 hours which is not bad considering it is both washing and drying. I appreciate the design aspect of the combo as well; it is very sleek and having only one machine created space in my laundry area for me to put up shelving. Considering my initial hesitancy to make this purchase, I am extremely pleased with my Bespoke combo and have been telling everyone I know that they need to get one!!
I recommended this product.
Helpful?
Originally posted on Samsung US

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