Bespoke Jet Bot Combo Steam

Satin Grey
VR7MD96514G/EU

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Bespoke Jet Bot Combo Steam
Satin Grey

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Features

Intelligent all-in-one cleaning with steam sanitisation

All-in-One Clean Station Steam+ with Steam Sanitisation

Easy & hygienic maintenance of the mops

All-in-One Clean Station Steam+ with Steam Sanitization

Clean effectively and hygienically – effortlessly! The Clean Station Steam+ automatically washes mops at high temperature(1) with steam and water, sanitises them with steam(2) and dries them with 55°C hot air(3). It also empties the dust bag, refills the water tank and recharges the battery.

1. The measured temperature of the steam and water mixture ranges from 50 to 60°C. 2. The measured temperature of the steam is 100°C. 3. The measured temperature of the hot air ranges from 50 to 60℃.

Keeps the mop pads thoroughly clean

High Temperature Washing

Ensure that your mop pads are always thoroughly clean and ready to use. You can set the robot to return to the Clean Station Steam+ at a specific time or after cleaning a particular space. Then it washes the mop pads at high temperature with steam and water, which removes stubborn dirt.

* The measured temperature of the steam and water mixture ranges from 50 to 60°C.

Sanitises your mop pads with hot steam

Steam Sanitization

Keep the mop pads hygienic and odour free with the Steam Sanitisation feature. When the robot vacuum returns to the Clean Station Steam+ after mopping, high-temperature steam is sprayed onto the mop pads. It reduces up to 99.99% of harmful bacteria(1) to keep them sanitary and reduce unpleasant odours.

1. Based on testing by Intertek using Wash the Mop course, eliminates 99.99% of Staphylococcus aureus, Escherichia coli, and Pseudomonas aeruginosa. Not supported in the USA. Results may vary depending on the actual usage conditions.

Dry mop pads easily and thoroughly

Hot Air Drying

Dry your mop pads thoroughly using the Hot Air Drying function. After the robot vacuum finishes mopping, it uses hot air of 55°C* to dry the wet mop and cleaning plate. Within 2 hours, it reduces the residual moisture level of the mop pad down to below 5%**, so they are ready to use.

* The measured temperature of the hot air ranges from 50 to 60°C.** Based on internal testing. Calculated by measuring and comparing the weight of the washed mop pads before and after drying for 120 minutes. Results may vary depending on the actual usage conditions.

Simply more hygienic dust removal

Auto Dust Emptying

Enjoy a convenient and hygienic way of emptying your dustbin every 2-3 months*. After cleaning or when the dustbin gets full, the robot returns to the Clean Station Steam+, which removes dust** using “Air Pulse” technology. And a multi-layered Filtration system traps 99.999% of fine dust***.

* May vary depending on the amount of dust in actual home environments.** Results may vary depending on individual use. Dust and hair stuck inside the grille may not be removed with a single cycle.*** Based on internal testing, using Max mode, in accordance with the IEC62885-2 5.14 standard. Results may vary depending on the actual home conditions.

Non-stop mopping with enough water

Auto Refill

Keep mopping without running out of water using the Auto Refill function. During cleaning, if the water tank in the robot vacuum cleaner becomes empty, it detects it and returns to the Clean Station Steam+ to automatically refill it. So it always has enough clean water to mop your whole home.

All-in-One Clean Station Steam+ with Intensive Steam Cleaning

Easy & hygienic maintenance of the mops

All-in-One Clean Station Steam+ with Intensive Steam Cleaning

Clean effectively and hygienically – effortlessly! The Clean Station Steam+ automatically washes mops at high temperature(1) with steam and water, sanitises them with steam(2) and dries them with 55°C hot air(3). It also empties the dust bag, refills the water tank and recharges the battery.

1. The measured temperature of the steam and water mixture ranges from 50 to 60°C. 2. The measured temperature of the steam is 100°C. 3. The measured temperature of the hot air ranges from 50 to 60℃.

Sanitises your mop pads with hot steam

Intensive Steam Cleaning

Keep the mop pads hygienic and odour free with the Steam Sanitisation feature. When the robot vacuum returns to the Clean Station Steam+ after mopping, high-temperature steam is sprayed onto the mop pads. It reduces up to 99.99% of harmful bacteria(1) to keep them sanitary and reduce unpleasant odours.

* The measured temperature of the steam is 100°C.

Enhanced cleaning of carpets and floors

AI Floor Detect

Enjoy enhanced cleaning without getting carpets wet. AI Floor Detect identifies different floor types(1). On carpet, the robot lifts the mop pads or detaches them at the station, to avoid cross contamination by the wet mops. It also boosts its suction power for better cleaning efficiency.

Jet Bot Combo Steam identifies different types of floors. For the short carpets, which are shorter than 5mm, it retracts the mop pads before cleaning to avoid cross contamination. For the long carpets longer than 5mm, it moves to the Clean Station Steam+ to detach the mop pads, leaves them in the station, and returns to clean. It can also boost its suction power for greater cleaning efficiency. On the left side, there are graphs depicting the normal mode and boost mode for cleaning, which operate in booster mode when cleaning carpets. Jet Bot Combo Steam identifies different types of floors. For the short carpets, which are shorter than 5mm, it retracts the mop pads before cleaning to avoid cross contamination. For the long carpets longer than 5mm, it moves to the Clean Station Steam+ to detach the mop pads, leaves them in the station, and returns to clean. It can also boost its suction power for greater cleaning efficiency. On the left side, there are graphs depicting the normal mode and boost mode for cleaning, which operate in booster mode when cleaning carpets.
Jet Bot Combo Steam identifies different types of floors. For the short carpets, which are shorter than 5mm, it retracts the mop pads before cleaning to avoid cross contamination. For the long carpets longer than 5mm, it moves to the Clean Station Steam+ to detach the mop pads, leaves them in the station, and returns to clean. It can also boost its suction power for greater cleaning efficiency. On the left side, there are graphs depicting the normal mode and boost mode for cleaning, which operate in booster mode when cleaning carpets. Jet Bot Combo Steam identifies different types of floors. For the short carpets, which are shorter than 5mm, it retracts the mop pads before cleaning to avoid cross contamination. For the long carpets longer than 5mm, it moves to the Clean Station Steam+ to detach the mop pads, leaves them in the station, and returns to clean. It can also boost its suction power for greater cleaning efficiency. On the left side, there are graphs depicting the normal mode and boost mode for cleaning, which operate in booster mode when cleaning carpets.

1. Based on our deep learning model trained using predefined set of data and may yield incomplete or incorrect information.

Outstanding Cleaning Performance

Powerful dual pads clean effectively

Powerful Spinning Mop

Ensure floors are cleaned thoroughly with enhanced mopping. Jet Bot Combo AI’s powerful dual rotating mop pads spin rapidly at 170rpm for deep cleaning. It removes the general dirt of daily living and actively scrubs away the toughest stains.

Advanced technology for high performance

Powerful Vacuum Cleaning

Clean your home effectively with advanced cleaning technologies. Dual rotating mop pads spin rapidly at 170rpm for deep cleaning. A Digital Inverter motor creates powerful suction, while a new high-efficiency brush with hair grinder removes hairs that can get tangled on the brush effectively(1).

1. Based on internal testing. Results may vary depending on actual usage conditions.

Easily pick-up hairs without tangling

New High-efficiency Brush with Hair Grinder

Remove hairs, including pet hair, on carpets and floors effectively(1). A newly designed High-efficiency Brush includes Samsung’s patented Hair Grinder. It collects hair in the centre and then cuts it up finely, so it can be sucked out easily, which prevents tangles and makes maintenance easier.

1. Based on internal testing. Comparing the hair removal, pet hair entanglement and suction performance it offers an 880% improvement compared to a brush without a hair grinder: after being used for 30 minutes, there is 0.44g less hair on the brush with the hair grinder compared to 0.05g less hair on the brush without the hair grinder. Results may vary depending on actual usage conditions.

Obstacle detection in advance with dToF sensor

dToF Obstacle Detection*

Clean your whole home effectively by detecting obstacles in its way(1). A front sensor quickly detects objects in its route so that the Jet Bot Combo does not run over the obstacles. It can move and clean effectively in complex environments, so it can clean more areas without getting stuck.

Detects and cleans rooms more precisely

dToF LiDAR Sensor

The upgraded LiDAR sensor increases the detection distance by about 36%(1) and, as a result, it widens the size of the detection area by 79%(1). So it improves Jet Bot Combo AI’s path by repeatedly scanning the room to gather distance information and track its location, even in dark areas.

  • 1. This function may be affected by an object’s size and shape, or the environmental conditions.
  • 1. Based on internal testing compared to the Jet Bot VR8000 model with a conventional LiDAR Sensor. Scans 360° over a distance ranging from 5cm up to 8m.

4 Different Cleaning Modes

A flexible choice of cleaning methods

Vacuum and Mop Together

Adjust how Jet Bot Combo AI cleans to suit your needs. Simply choose from 4 modes on the SmartThings App(1). For fast cleaning, use the Vacuum and Mop Together mode. If you want hygienic and thorough cleaning, select the Mopping after Vacuuming mode. Or just use the Vacuum-only or Mop-only modes.

1. Requires SmartThings App. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

A flexible choice of cleaning methods

Mopping after Vacuuming

Adjust how Jet Bot Combo AI cleans to suit your needs. Simply choose from 4 modes on the SmartThings App(1). For fast cleaning, use the Vacuum and Mop Together mode. If you want hygienic and thorough cleaning, select the Mopping after Vacuuming mode. Or just use the Vacuum-only or Mop-only modes.

1. Requires SmartThings App. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

Delivers a powerful cleaning performance

Powerful Vacuum cleaning

Clean your home effectively with powerful suction. Jet Bot Combo AI’s highly efficient Digital Inverter motor generates powerful suction, so it can easily suck up hair, dirt and fine dust particles on the floor. The Digital Inverter motor creates enhanced torque, which enables it to deliver intensive cleaning. It also means that it works quietly, energy efficiently and for a long time.

A flexible choice of cleaning methods

Mop Only Cleaning

Adjust how Jet Bot Combo AI cleans to suit your needs. Simply choose from 4 modes on the SmartThings App(1). For fast cleaning, use the Vacuum and Mop Together mode. If you want hygienic and thorough cleaning, select the Mopping after Vacuuming mode. Or just use the Vacuum-only or Mop-only modes.

1. Requires SmartThings App. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

App Control

Virtually map your home

Flexible and efficient cleaning control

Clean your home efficiently and thoroughly. Using the SmartThings App(1) you can choose from 4 cleaning modes and view a detailed 3D map of your home. You can select the suction power and cleaning intensity, create “no-go zones” and virtual walls and specify where to vacuum, mop or keep dry.

1. Requires SmartThings App. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

Quadruple mapping for fast-track cleaning

Smartly map your whole home

Ensure that your home is cleaned efficiently and thoroughly by mapping its entire layout. The Create Additional Map function(1) lets you draw and save maps of many spaces. If Jet Bot Combo AI is moved, the LiDAR sensor identifies its location(2) and it automatically recognises the correct map.

1. Requires SmartThings App. Available on Android and iOS devices. A Wi-Fi connection and Samsung account are required. 2. Jet Bot Combo AI can draw and save up to 4 maps. Recognition of Jet Bot Combo AI’s location and maps may be affected by the shape of the house and the location of furniture.

Set restricted areas to prevent access

Set restricted areas

Avoid valuable furniture, certain rooms or dangerous objects by manually selecting specific locations on a map in the SmartThings App(1). You can also ensure that only part of a room is off limits using virtual walls. And you can set specific areas to mop or keep dry.

1. Requires SmartThings App. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

Flexible and efficient cleaning control

Select & Go

Clean your home efficiently and thoroughly. Using the SmartThings App(1) you can choose from 4 cleaning modes and view a detailed 3D map of your home. You can select the suction power and cleaning intensity, create “no-go zones” and virtual walls and specify where to vacuum, mop or keep dry.

1. Requires SmartThings App. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

Customised by you to suit your own home

Room Customisation

Choose the best cleaning settings for each room. Room customisation in the SmartThings App(1) lets you adjust the suction power and the mop pad cleaning intensity to the level required for different areas.

1. Requires SmartThings App. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

Remotely control it anytime, anywhere

Voice Recognition (Mobile)

Clean your home with your voice – wherever you are! Using Samsung Bixby(1) embedded in the robot or via a smartphone or smartwatch(2), you can tell Jet Bot Combo what to do. You can schedule when it works, start and stop cleaning, instruct it where to clean, empty its dustbin, locate its position and more(3).

1 Bixby may not recognise certain languages and accents/dialects. A Samsung account log-in and data network connection (Wi-Fi or data network) are required 2. This feature is only available on certain Samsung smartwatches that are connected to the Galaxy Wearable App and when using the SmartThings App on the smartwatches to control devices. Supported products: Gear S3/S4/Sports, Watch, Watch Active/Active2, Watch3, Watch4, Watch4 Classic, Watch5, Watch5 Pro, Watch6, Watch6 Classic. 3. Requires SmartThings App. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

Effective protection against threats

Certified to keep data safe from threats

Clean without worrying about possible threats. Jet Bot Combo has been certified for its security. Awarded the highest Diamond level IoT Security Rating by UL Solutions, its software and user data are protected, and cannot be viewed or leaked by unauthorised users.

What's in the box

Specifications

  • Max Consumption Power

    70 W

  • Dust Capacity

    0.25 L

  • Set Dimension (WxHxD)

    444x547x510 mm

  • Net Dimension (WxHxD)

    359x100x364 mm

  • Set Weight with Stand

    4.8 kg

  • Net Weight

    18.8 kg

  • Main Color

    Satin Greige

  • Point Color

    Satin Greige

  • Digital Inverter Motor

    Yes

  • Button Type

    Touch

  • LiDAR Sensor

    dToF LiDAR Sensor

  • Anti-Cliff

    Yes

  • Max Consumption Power

    70 W

  • Max Suction Power (Pascal)

    6000 Pa

  • Max Running Time

    180 min

  • Suction Power

    5 W

  • Noise Level

    74 dBA

  • Display Type

    LED

  • Battery Type

    Li-ion

  • Voltage

    14.4 V

  • Charging Time

    300 min

  • Charging Station

    Clean Station Steam+

  • Exhaust

    Fine Dust Filter

  • Pre-Motor

    Yes

  • Main Brush 1

    High-efficiency Brush

  • Side

    1 EA

  • Microfiber Mop

    2 EA

  • Number of Cleaning Modes

    4

  • Type

    Bagless

  • Dust Capacity

    0.25 L

  • Water Tank Capacity

    0.1 L

  • Consumption Power

    1200 W

  • Dust Bag

    1 EA

  • Voltage, Hz

    220-240V~, 50-60Hz

  • Dust Bag Capacity

    2.5 L

  • Auto-Wash

    Yes

  • Dimension (WxHxD)

    444x547x510 mm

  • Steam Sanitization

    Yes

  • Auto-Dry

    Yes

  • Filtration Rate

    99.999 %

  • Weight

    14 kg

  • Auto Water Refill

    Yes

  • Clean Water Tank Capacity

    4 L

  • Dirty Water Tank Capacity

    3.6 L

  • SmartThings App Support

    Yes

  • Bixby, Alexa, Google Assistant Support

    Yes

  • Live Cleaning Report

    Yes

  • Select & Go

    Yes

  • Mapping

    Yes

  • No go Zone

    Yes

  • Voice Guide

    Yes

  • Scheduling

    Yes

  • Voice Control

    Yes

  • Water Flow Speed Control

    Yes

  • Wi-fi Control

    Yes

  • Intelligent Power Control

    Yes

  • Mop Lifting

    10 mm

  • Washable Dust Bin

    Yes

  • Auto-Docking

    Yes

  • Set Dimension (WxHxD)

    444x547x510 mm

  • Net Dimension (WxHxD)

    359x100x364 mm

  • Gross Dimension (WxHxD)

    518x480x627 mm

  • Set Weight with Stand

    4.8 kg

  • Net Weight

    18.8 kg

  • Gross Weight

    23.0 kg

  • Security Update Period (At least 5 years from launch of product) 

    31 December 2029

Reviews

Bespoke Jet Bot Combo Steam

4.0

Recommended by 71% of customers.

5.0 60%
4.0 18%
3.0 2%
2.0 0%
1.0 20%
Features 3.9
Performance 3.7
Design 3.9
Value 3.8
AI review summary
  • The product offers impressive cleaning performance, smart navigation, and convenient features like automated mopping and self-emptying.
  • Some customers have experienced issues with reliability and durability, such as the brush or mop pads breaking down quickly, the vacuum getting stuck or tangled, and difficulties obtaining replacement parts.
  • The long-term dependability and availability of necessary accessories are concerns to consider.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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60 Reviews

Gill55
1 (9,999)

2025-02-07

Liverpool

1 (9,999)
Disappointing Performance and Poor Edge Cleaning I recently purchased the Samsung Bespoke Jet Bot Combo 3-in-1 Cleaning Robot, and I have to say, I am extremely disappointed with its performance, particularly when it comes to cleaning edges. The cleaner simply does not reach the edges of my rooms effectively. After sending it for repair, I was informed that this limitation is a part of its design. I find it hard to believe that a product marketed as a high-tech cleaning solution would overlook such a fundamental aspect of cleaning. The fact that it cannot clean corners or along baseboards means that I still have to manually clean those areas, negating the convenience I was hoping for. I expected better from a product at this price point. The features like automatic mop washing and sanitizing with steam sound great on paper, but if the device can't perform the basic task of edge cleaning, then it's just not worth the investment. Overall, I feel like I've wasted my money on this product. If you're looking for a robot vacuum that can handle all aspects of cleaning, I would suggest looking elsewhere. Save your money and invest in a cleaner that actually delivers on its promises.
[D] Alternative Text [D] Alternative Text
Originally posted on Samsung UK

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Cam93
5 (9,999)

2025-02-19

Ireland

5 (9,999)
Very happy with this purchase. Firstly the app is user friendly and intuitive. As for the product itself I've been impressed with its functionality and obstruction detection ability. The functionality of automatically detecting different flooring types and self adjusting settings to suit is very useful, what was particularly impressive was the suction and general performance on thick carpet with excessive dog hair. The overall unit is quite large but the sleek design allow it to fit into the space without looking out of place.
I recommended this product.
Originally posted on Samsung UK

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
sylvi_slytherin
4 (9,999)

2024-10-14

4 (9,999)
Bought this robo vac as it was time for an upgrade and it intergraded with the SmartThings app which we have other Samsung devices that we monitor on there, the best app for smart home thus far. It doesn’t disappoint in the aspect of having all the needed technology to be able to run autonomously (schedule, water level, suction power, even monitoring pets and alert of barking when away).The AI needs some improvements, as it doesn’t always know the difference between a plate and our bedsheets lol. But you can tech it what it is which is a plus. One thing I’d like to see in the app is the ability to delete a room that you don’t want to vacuum, and in our case it picked up the outside of our house that it can’t reach. Can’t wait for updates that will help with the AI!
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

4 (9,999)

Value

5 (9,999)
Sammy689
5 (9,999)

2024-12-22

5 (9,999)
[This review was collected as part of a promotion.] Having kids and pets, its hard to keep vacuming every few hours. We tried multiple brands including no name ones but they didnt work for us. We then saw this one at our friends house and we loved it so we bought one. It does it all. Mops, vacuums and auto empties. The AI features are great as it enhances its function. Its scanning is very accurate so it cleans all our rooms perfectly. Its quiet so we can leave it on all night. Now we only have to do a thourough vacuum every 3 days because this does the job very well.
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
Alexandre101
4 (9,999)

2025-12-31

4 (9,999)
I have bought 3 of these, 1 i returned with a water leak, i have 2 in my house, i love them, but they are not perfect. I originally bout 3 of the first Samsung robot vacs, 1 still works in 1 room of my house, battery replaced so over 10 years. The new AI models are fantastic but not perfect. I will run them \. When Samsung brigs out a new model i will buy another. So work that out... My floor is very clean now... Good work Samsung people. Just keep going and make them better. I will buy 1...
I recommended this product.
Originally posted on Samsung Australia

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Samsung Never Ever Again
1 (9,999)

2025-02-10

1 (9,999)
I bought a Samsung Bespoke Jet Bot Combo Steam in October 2024. It promptly broke after a few weeks of use, the brush was inexplicably split in half. I’ve had a robot vacuum for a number of years and never experienced this type of problem. The first repair was organised promptly and I got the robot vacuum back. After a few weeks, the brush split in half again inside the vacuum. I raised a second repair request and chased up on lack of any response a number of times over a period of over a month. Now in a subsequent month and after a considerable wait, some incorrect responses (i.e. vacuum repaired and returned) and finally having to resort to making a complaint, I got a phone call from Samsung effectively advising that the problem is not covered by warranty which only covers a defect of the device. If a brush inside the vacuum that is featured as a feature of the vacuum isn’t a part of the device, I don’t know what is. I’m now left with a 3 month old vacuum that doesn’t work and cost an incredible amount of money and no solution of any kind to repair, replace or refund. I haven’t had to lean on after sales service before but imagine this is not how it should be.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
SN0NWY1998
5 (9,999)

2024-11-30

Australia

5 (9,999)
[This review was collected as part of a promotion.] Superb little vacuum and mop. I have been using this for around 2 months now and its so simple to use and a big help keeping the house clean. I use this as an everyday vacuum and then run a proper vacuum around the edges once a week. Sometimes the software does have some hiccups. However, this is only a rare occurrence. The obstacle avoidance is also excellent. We rarely see any furniture hit. The mop is also super helpful in keeping spills or stubborn marks at bay.
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
Harpreet S
1 (9,999)

2025-07-16

1 (9,999)
I bought this vaccum a year ago and had faulty and regretful experience as repaired already 3 times in a year and service team did not accept this faulty vaccum and been trying to repair numerous times. Samsung service team denied to give refund when I first reported and keep covering with service. This useless vaccum cleaner sitting at station and not functioning what it suppose to do. I would not recommend this product to anyone.
Originally posted on Samsung Australia

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Hasanka
5 (9,999)

2024-10-15

Adelaide, Australia

5 (9,999)
[This review was collected as part of a promotion.] I acquired this product three weeks ago and have had a positive experience with it. Its performance is exceptional, and I particularly appreciate the three mopping options it provides. The device demonstrates remarkable maneuverability around obstacles such as couches and chairs, and its object detection capabilities are highly effective, enabling it to avoid collisions. Overall, I am extremely satisfied with this product.
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
NikkiZ
1 (9,999)

2025-09-21

1 (9,999)
Would not recommend buying this product if you have a pet. Have owned for 4 months and already replaced main brush twice. Not able to complete a job without having errors and needing to untangle hair from either the side brush or main brush. Sent back for a refund as it does not work as advertised for pets, only to be told it is working within there specifications and refused refund.
Originally posted on Samsung Australia

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
LMCG
5 (9,999)

2024-10-28

Sydney, Australia

5 (9,999)
[This review was collected as part of a promotion.] I've had the Bespoke Jet Bot Combo for over a month and it has been a great purchase. It was easy to set up and pair with my smart things app on my flip6 phone. Now all I have to do is set it mop and vacuum when I'm out running errands. One great feature is not having to refill the water or empty the dust due to size capacity of the stand. The jet bot is a great time saver.
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
Chronophysicist
3 (9,999)

2024-10-23

Australia

3 (9,999)
[This review was collected as part of a promotion.] Placed the station on 1 end of the house , it needed a lot of encouragement before it would be willing to explore the other end of the house Sometimes sees the edge between carpet and hard floors as an obstruction and refuses to cross as a result Wifi connection sometimes makes remote monitoring impossible Aside from the above, vacuum and mopping work is decent
Originally posted on Samsung Australia

Quality of Product

4 (9,999)

Value

3 (9,999)
PollyP1
5 (9,999)

2025-01-30

5 (9,999)
Samsung is a trusted brand and the Jet-Bot 3-in-1 does not disappoint. It seems to get smarter with every circuit giving me back precious time to do more of the things I do enjoy - not hoovering & mopping. It has coped with a busy house of 6 and a very active dog. With three long-haired humans and 1 long-haired canine I expected the brush to get tangled- it doesn’t as the suction is strong enough to cope, yet for those of us home working it’s much quieter than other robot vacuums previously tried. Winter usually brings muddy paw-prints through the house which gets me down as I cannot keep on top of the cleaning, this year with my Jet-Bot combo winter cleaning is a breeze. The Smart- Things app is simple to navigate and means when I’m away, the Jet-Bot combo with its high capacity water tank and self-cleaning mop function is still hard at work. It is a brilliant addition to the household - well done Samsung, smashed it again!
Originally posted on Samsung UK

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Lena
5 (9,999)

2024-12-12

5 (9,999)
Jag älskar den. Det är lätt att ställa in och byta inställningar. Den är lätt att förstå och man kan namnge rum och ställa in högre kanter och mycket annat. Jag rekommenderar varmt denna robot dammsugare med mopp funktion. Det är även lätt att dela enheten mellan alla i hemmet så alla har tillgång till appen för mer kontroll.
I recommended this product.
Originally posted on Samsung Sweden
Michael68pc
5 (9,999)

2024-10-14

5 (9,999)
Been using Robot cleaners for years - this one takes the cake - doesn't bump into furniture, sends photos of the glass under the bed and after a month usage the wooden flooring has been mopped and visibly different (better) than it has ever looked in the past four yours of manual mopping very irregularly. VERY HAPPY
Originally posted on Samsung Australia
Kash009
1 (9,999)

2025-02-07

Reading UK

1 (9,999)
No Spares Available - People be careful before buying this Product. You will end up chasing customer services which will point you to third party suppliers and they dont stock the spares. So my suggestion dont buy it. I am stuck with it for now. Cannot return it either as you will loose a big chunk of money :(
Originally posted on Samsung UK

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Rwademc
4 (9,999)

2024-11-12

Brisbane

4 (9,999)
[This review was collected as part of a promotion.] I've had it for 2 weeks now, does an excellent job of vacuuming, and a decent job of mopping. Can't help but think having the option to add some cleaner to the tank would assist in lifting dirt. AI is somewhat clueless as to what it's looking at. But does a great job of navigating around the obstacles
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

4 (9,999)

Value

3 (9,999)
Gracey324
4 (9,999)

2024-11-15

4 (9,999)
[This review was collected as part of a promotion.] Smartest gadget i purchased! able to navigate around my house without too many problems! much better than the cheap ones i got so far. Even with many toys scattered, it still manages to get the floot 90% clean, although did get stuck once but that was my fault with small lego pieces lying around.
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

4 (9,999)

Value

4 (9,999)
HappyCustomer98745
5 (9,999)

2025-08-02

5 (9,999)
I bought this little Robo Vac for a new house. It has been absolutely fantastic. It now does its little vacuum and mop function daily. I also got it because it was Samsung and doesn’t have the security concerns that some of the Chinese branded vacuums do. Very pleased with the purchase.
I recommended this product.
Originally posted on Samsung Australia

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Smith01
5 (9,999)

2024-11-25

5 (9,999)
I bought the jet bot combo about two months ago, and it's been such a great purchase. It's so good to have it going during the day while we are at work, and the ability to control it via the smart thing's app is amazing! Dog hair, kids mess, nothing is too big for this machine to handle
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
Vacuumme
5 (9,999)

2024-12-25

5 (9,999)
[This review was collected as part of a promotion.] The robot vacuum cleaner is well made and stylish. It is also very functional. Cleans our house many times before needing a charge. Lidar scanner is accurate so it doesnt miss any spots. Price is just right. Auto emptying function works well. Would recommend to any person to buy
Originally posted on Samsung Australia

Quality of Product

4 (9,999)

Value

4 (9,999)
ARINICK
5 (9,999)

2024-10-21

SYDNEY

5 (9,999)
[This review was collected as part of a promotion.] I PURCHASED THIS ROBOTIC VACUUM MONTHS AGO, AND I'M REALLY IMPRESSED WITH THE PERFORMANCE. THE SUCTION POWER IS INCREDIBLY STRONG, WHICH WORKS PERFECTLY IN THICK CARPET ALSO. THE AI FEATURES ARE NOTEWORTHY, EXPERTLY NAVIGATING OBSTACLE AND ADAPTING TO MY COMPLICATED HOME LAYOUT.
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
Mal F
4 (9,999)

2024-12-02

Sydney, Australia

4 (9,999)
[This review was collected as part of a promotion.] Works well although I have a split level home and adding maps of the other floors is quite difficult. I've taken the dock to the other floor and mapped out the second floor, but it still needs some fine tuning in combining them. I can't find any detailed instructions online.
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

4 (9,999)

Value

4 (9,999)
Tran Ety
5 (9,999)

2024-11-26

5 (9,999)
[This review was collected as part of a promotion.] The Bespoke jet bot is amazing! It made both my floors and carpets look incredibly clean. It also gives you more time for yourself. I highly recommend it to anyone, as it is very easy to use. Just set the time and date, and you're good to go. I'm really happy with it!
Originally posted on Samsung Australia
Tran Ety
5 (9,999)

2024-11-24

5 (9,999)
The Bespoke jet bot is amazing! It made both my floors and carpets look incredibly clean. It also gives you more time for yourself. I highly recommend it to anyone, as it is very easy to use. Just set the time and date, and you're good to go. I'm really happy with it!
Originally posted on Samsung Australia
Bert10
5 (9,999)

2024-11-15

New South Wales

5 (9,999)
[This review was collected as part of a promotion.] This has to be the single handily best product I have bought this year. Just has the functionality i was needing and looking for. It cleans the floors with no problems at all. Don't know what else to say besides that i would get another if i had a another home!
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

4 (9,999)
another
5 (9,999)

2025-11-19

5 (9,999)
[This review was collected as part of a promotion.] Replaced my old Ecovac with this Jetbot, after the first clean I came back into the house after gardening and was wowed weeded garden and vaccuumed house in one, the mop function is excellent, and great house cleaner - leaves me free time to do other things.
I recommended this product.
Originally posted on Samsung Australia

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Aga22
5 (9,999)

2024-07-14

5 (9,999)
Easy to use, works perfectly fine. Robot itself isn’t loud at all, it’s only noisy for a few seconds when emptying storage after hoovering. I can set it off on the app from any place as long as I have access to the internet. Saves me so much time and hassle!
I recommended this product.
Originally posted on Samsung UK

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-07-17

Samsung UK Reviews Team

Thanks for the awesome review, Aga! We're thrilled to see how much you are loving your new Jet Bot, especially thanks to how easy it is to use with the app, and of course it's quiet operation. This wonderful vacuum will keep your house tidy without you having to lift a finger or be disturbed during your day! ^CR at Samsung Support

Leamlara
5 (9,999)

2025-02-10

5 (9,999)
Very powerful robot vacuum. Only had it for a week but very happy with it. Moves very fast, doesn't crash into everything due to its sensor. Homes very well also. Very large water tank. Steam feature is great to have to sterilise the mop pads.
I recommended this product.
Originally posted on Samsung UK

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sofififif
5 (9,999)

2024-12-19

5 (9,999)
[This review was collected as part of a promotion.] After owning a poor eufy robot hoover I was skeptical about buying a different one. I'm so impressed with how pedantic it is, hoovering and mopping each corner of the house. I've stopped hiring a cleaner because of this little machine
I recommended this product.
Originally posted on Samsung UK

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Majid
1 (9,999)

2025-10-02

1 (9,999)
II purchased this device around four months ago, and unfortunately, it stopped working just one month after purchase. I lodged it for repair at the Adelaide service centre, but it has now been there for several weeks awaiting parts.
Originally posted on Samsung Australia

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
GillBen
4 (9,999)

2024-10-25

Liverpool

4 (9,999)
Wow waking up to clean floors every morning! Easy to set up and does what it says it does. Wish it had the object recognition but I didn’t want to pay the extra for that. I’m thinking of getting one for upstairs. I highly recommend!
I recommended this product.
Originally posted on Samsung UK

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Samsung hater
1 (9,999)

2025-04-12

1 (9,999)
I would not recommend buying Samsung products as the service is poor and this is my second time its happening.The brush bristles from this vacuum started to fall off from day 1and they say that this is a damage, what a joke!
Originally posted on Samsung Australia

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Toby To
5 (9,999)

2024-10-27

Queens Park, NSW, 2022

5 (9,999)
[This review was collected as part of a promotion.] I love this Robot! It is quiet and smart, and makes my life so much easier. The app function is great, and I love the way it deposits what it picks up into main unit. All I do is empty that every now and then! Love it!
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
bj71
5 (9,999)

2024-12-17

5 (9,999)
[This review was collected as part of a promotion.] Love this item, amazing product. Set and forget. You still have to do the larger weekly clean but awesome as a daily maintainer. Sliightly large to find a home for the base station but if you have the room its great.
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
Ilangoinside
4 (9,999)

2024-11-23

Melbourne

4 (9,999)
[This review was collected as part of a promotion.] Bought this last week. Very much impressed with steam mob and level of quality vacuum. Its a major break through to save massive time in my house cleaning. It's very quite and intelligent to do its best job.
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

4 (9,999)
METHUSELAH
1 (9,999)

2024-10-14

TOWNSVILLE, AUSTRALIA

1 (9,999)
[This review was collected as part of a promotion.] The machine works very wee, but the software to set up schedules is an utter nightmare.Terrible to set up and use software. Very bad. Machine good, system extremely difficult--totally NOT user friendly.
Originally posted on Samsung Australia

Quality of Product

1 (9,999)

Value

1 (9,999)
M247
1 (9,999)

2025-07-24

Scotland

1 (9,999)
Lasted 6 weeks then the roller brush snapped in two during normal use. Samsung will not repair or replace this under warranty. This expensive device is not fit for normal domestic use. Don’t buy.
Originally posted on Samsung UK

Features

5 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2026-04-29

Samsung

We are disheartened to see that you have faced damage to your Jet Bot. This is not how we expect our products to perform like as we use high standard materials to make our products. If you have endured physical damage, then your warranty will be void as this is not covered by the warranty which is in the Terms and Conditions. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future! ^LB at Samsung Support

Charlie in Oz
5 (9,999)

2025-02-07

5 (9,999)
[This review was collected as part of a promotion.] Had this product since Christmas and amazed how well it performs. Coming home to a clean floor everyday is just brilliant and love the accuracy around how it cleans and the automated floor plan
I recommended this product.
Originally posted on Samsung Australia

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Dary
4 (9,999)

2024-12-18

4 (9,999)
[This review was collected as part of a promotion.] Impressive robot vacuum with strong suction power, multiple cleaning modes and smart mapping. A great choice for anyone looking for a reliable, all-in-one robotic cleaning solution
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

4 (9,999)

Value

4 (9,999)
James
5 (9,999)

2024-12-26

5 (9,999)
Hela lägenheten blir välstädad. James hittar alltid hem, klara mattans fransar och moppar väldigt fint. Appen är lätt att förstå och fungerar på både Android och IOS
I recommended this product.
Originally posted on Samsung Sweden
Siamak
1 (9,999)

2026-05-16

1 (9,999)
[This review was collected as part of a promotion.] The vacuum is not serviceable, Samsung has stopped supplying spare brush and filter package and mop pads for the vacuum. I am going to place a complaint via ACCC.
Originally posted on Samsung Australia

Features

3 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-05-19

Samsung AU

Hi there, thank you for sharing your concerns with us. We’re sorry to hear about your experience sourcing replacement accessories and consumable parts for your Bespoke Jet Bot Combo AI. We understand how frustrating this situation must be and appreciate your feedback. If you would like to discuss support options further, please contact our team here: https://www.samsung.com/au/support/contact

SA_2024
1 (9,999)

2025-12-12

1 (9,999)
Absolute rubbish this machine. Caused more work for us taking it back and forth to service centre. Battery issued all the times does not charge properly.
Originally posted on Samsung Australia

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Stowelsy7
5 (9,999)

2024-10-30

Gold Coast, QLD, Australia

5 (9,999)
[This review was collected as part of a promotion.] I bought the Jet Bot a little over a month ago, and I have to say, what an awesome purchase. It has exceeded all my expectations, and really is a beast.
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
Kimby
5 (9,999)

2025-09-30

5 (9,999)
[This review was collected as part of a promotion.] Such a helpful product for a young family that both parents work full time takes some stress off to help keep the house tidy in between cleans
I recommended this product.
Originally posted on Samsung Australia

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Aliti
5 (9,999)

2025-11-15

5 (9,999)
[This review was collected as part of a promotion.] Truly amazed!! I was sceptical on the mopping feature and it has left me in awe. I love this thing. And house is always spotless. A++++
I recommended this product.
Originally posted on Samsung Australia

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bt50
5 (9,999)

2025-10-11

5 (9,999)
[This review was collected as part of a promotion.] I have had this for a month and I am very happy with the results .. looking foward to converting all my appliances to Samsung
I recommended this product.
Originally posted on Samsung Australia

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bfid
5 (9,999)

2024-10-18

5 (9,999)
This robot has been amazing, takes all the hassle out of cleaning, I haven't mopped in a week for the first time in years
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
Jeff12
4 (9,999)

2025-06-12

4 (9,999)
Really good, easy to use and operate, rarely need to empty dust bag and change water, really picks up all dust
I recommended this product.
Originally posted on Samsung UK

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Love my bot
5 (9,999)

2025-09-30

5 (9,999)
[This review was collected as part of a promotion.] Very smart. It rately gets trapped. Cleans very very well. Much better than ecovac that I had.
Originally posted on Samsung Australia

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2024-12-23

5 (9,999)
Det här är den tredje robotdammsugaren vi har Och den slår allt annat vi har haft Supernöjd
Originally posted on Samsung Sweden
ky29999
5 (9,999)

2025-01-05

London

5 (9,999)
it is easy to use and setup. my wife love it so much. she no need to mop the ground floor.
I recommended this product.
Originally posted on Samsung UK

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Raja999
5 (9,999)

2024-10-15

5 (9,999)
I saw the product the other day in the store, and it's truly an amazing product overall.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
niulf
5 (9,999)

2024-11-11

5 (9,999)
[This review was collected as part of a promotion.] It's very simple to use, very quiet and efficient. Object avoidance is very impressive.
I recommended this product.
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
DSSS
5 (9,999)

2024-10-30

SYDNEY NSW

5 (9,999)
[This review was collected as part of a promotion.] I got this recently and it's very simple to use and quite efficient. works well
Originally posted on Samsung Australia

Quality of Product

5 (9,999)

Value

5 (9,999)
Skar
5 (9,999)

2024-06-24

Belfast, UK

5 (9,999)
It is an excellent product and comes with a 5-year parts and labour warranty.
Originally posted on Samsung UK

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
no nickname 101
5 (9,999)

2025-04-16

5 (9,999)
[This review was collected as part of a promotion.] Just bought this vacuum. It is better than I expected it does a great job
Originally posted on Samsung Australia

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Roman73
4 (9,999)

2025-03-25

4 (9,999)
Good cleaning and filtration. Handy storage of dust and well dessigned
Originally posted on Samsung UK

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Marco1978
1 (9,999)

2026-05-17

1 (9,999)
Städar inte bra i kanterna. Ångrar mitt köp. Känner inte igen mattor.
Originally posted on Samsung Sweden
Response from Samsung:
2026-06-24

Samsung

Hej, vi ber om ursäkt för eventuella besvär detta kan ha orsakat. Din tillfredsställelse är otroligt viktig för oss och vi vill hjälpa dig att lösa detta snabbt. Kontakta vårt supportteam på https://www.samsung.com/se/support/livechat/. Vi kommer att vägleda dig genom varje steg för att säkerställa att ditt problem är löst. Tack!

Baytree3
4 (9,999)

2026-09-01

4 (9,999)
[This review was collected as part of a promotion.] Saves time and great fun to watch it doing the work
I recommended this product.
Originally posted on Samsung UK

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-09-01

Samsung

We're delighted to see how much you are loving your Bespoke Jet Bot Robot Vacuum! You can sit back and relax as the Jet Bot takes care of the vacuuming, and it is novel to watch it work away. Keep enjoying! ^SK at Samsung Support

User manual & downloads

User Manual

ver 4.0 | 11.2 MB

11.08.2025

ENGLISH

Download

User Manual

ver 4.0 | 11.2 MB

11.08.2025

ENGLISH

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User Manual

ver 3.0 | 11.13 MB

21.03.2025

ENGLISH

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User Manual

ver 2.0 | 11.09 MB

13.12.2024

ENGLISH

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