Our Sign Language Expert
is here to support you
via Live Video Call

Start Video Call
Main KV
Main KV
Whatever you need - we have you covered.
Whether its to know more about your Product, Learn more or request assistance.
  • Key Features
    Our Service
    Our customers deserve the best service. We will go the extra mile to provide you the support you deserve.
  • Key Features
    Access from Anywhere
    Easy access to direct Video Chat through your Mobile device or personal Computer.
  • Key Features
    Expert Support
    Get the most out of your Product with the support of our dedicated agents.
What Services are offered through Video Chat
  • Video chat services
    Remote Product Support and Diagnosis
  • Video chat services
    Repair Request and Tracking
  • Video chat services
    Product Information and Features
  • Video chat services
    More about our Service Functions
How can I access the Video Chat feature?
  • Step 1
    Step 1
    Visit Samsung website and visit the contact us support page.
  • Step 2
    Step 2
    Click on either button and "Click Here to start Video Chat".
  • Step 3
    Step 3
    Fill in your details and consent to Privacy Policy.
  • Step 4
    Step 4
    Start conversation and enable Video / Mic functionality.
Our Sign Language Expert is here to support
you via Live Video Call
Start Video Call
  • Can I access the Video Chat Service from anywhere?
  • Yes. And although the service is accessible from anywhere, its advisable to make the video call without noise. Please ensure a strong internet connection to avoid video call technical interruptions.
  • What device do I need to access the Video Chat Service?
  • Any device that has a camera and an internet connection.